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About:blank...anyone Found A Solution?

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I posted my hijack this logs but never received a reply, I'm sure you guys are busy trying to figure out a way to cure these hijacks & worms & whatnots. Please take a look at my hijack post, posted under search bar/home page hell. If not, reply to this and I will post them here. Good Luck, we'll need it. JuliusMaximus
So about:blank is defeatable? There are also spams that keep trying to pop-up but my Pop-Up Stopper is keeping them down. Here they are….first the HJT then the Spybot S&D…thanks..I will certainly make an adequate donation if you can help me clear this up. Logfile of HijackThis v1.97.7 Scan saved at 5:01:08 PM, on 6/24/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\cisvc.exe C:\NORTON~1\NORTON~2\GHOSTS~2.EXE C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Norton SystemWorks\Norton Utilities\NPROTECT.EXE C:\WINDOWS\System32\snmp.exe C:\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\System32\cidaemon.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\HP CD-DVD\Umbrella\DVDTray.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe C:\WINDOWS\System32\msg32.exe C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe C:\WINDOWS\explorer.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Hijack This\HijackThis.exe C:\WINDOWS\System32\HPBPRO.EXE The following are the results of Spybot S&D: HUNT BAR: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\BTEIN DSO EXPLOIT: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\INTERNET SETTINGS\ZONES\0\1004!=W=3 HKEY_USERS\S-1-5-21-1417001333-113007714-839522115-1006\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\INTERNET SETTINGS\ZONES\0\1004!=W=3 HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\INTERNET SETTINGS\ZONES\0\1004!=W=3 HKEY_USERS\DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\INTERNET SETTINGS\ZONES\0\1004!=W=3 I typed the above S&D results out (as opposed to copy and paste) so if they aren't normally all caps, that's my fault. Also as I was typing this to you a pop-up window, well… :scratch: popped up claiming the following: "Files that are required for Windows to run properly have been replaced by unrecognizable versions. To maintain system stability Windows must restore the original versions of these files. Insert your Windows XP Home Edition Service Pack 1 CD now." with follwing options: |RETRY| |More Information| |CANCEL| RETRY: pops the same above window up again More Info: "Possible reasons for this problem: 1. You have inserted the wrong CD (i.e. a different Windows Product CD than the version installed) 2. The CD-ROM drive in your system is not functioning." CANCEL: "You chose not to restore the original versions of the files. This may affect Windows stability. Are you sure you want to keep these unrecognized file versions? |YES| |NO| I hit no, and am about to reboot, in hopes that the boogeyman will not be here when I reboot. Thanks for your help.
Let's deal with about:blank first. I need to see your full HJT log. When the scan is finished, the "Scan" button will change into a "Save Log" button. Save the log, Ctrl-A to Select All and post it here.
Logfile of HijackThis v1.97.7
Scan saved at 3:26:15 PM, on 6/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\HP CD-DVD\Umbrella\DVDTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\WINDOWS\System32\msg32.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Adobe\Audition 1.0\Audition.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {20314A46-96F5-4674-8462-E0A18A112152} - C:\WINDOWS\System32\kdb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\S&D\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDBitSet] "C:\HP CD-DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [DVDTray] "C:\HP CD-DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [EW Message Server] msg32.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8005.9851041667
Click here to download and install Registrar Lite. Install, run, copy and paste this line to reglite's address bar:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs

and hit the "go" tab. Find: "Appinit_Dlls" value on the right side panel, DoubleClick, copy and post here the information in the 'Value' field.

Also, click here to download FindnFix.exe (2K/XP only!) by freeatlast. Double-click on the FindnFix.exe and it will install a folder called FindnFix on your system. Go to that folder and double-click on !LOG!.bat. The program takes a few minutes to collect the necessary information. When done post the contents of Log.txt in this thread.
ok downloaded the programs, did as you said…my computer couldn't find the notepad so I copied into wordpad…hope that's alright…first is reglite then F&F: Thanks. REGLITE: Value - C:\WINDOWS\System32\ctlin.dll FINDnFIX: Microsoft Windows XP [Version 5.1.2600] The type of the file system is NTFS. C: is not dirty. Fri 06/25/2004 4:57pm up 0 days, 0:08 »»»»»»»»»»»»»»»»»»***Attention!***»»»»»»»»»»»»»»»» Files listed in this section (in System32) are not always definitive! Always Double Check and be sure the file pointed doesn't exist! »»Locked or 'Suspect' file(s) found… C:\WINDOWS\System32\CTLIN.DLL +++ File read error \\?\C:\WINDOWS\System32\CTLIN.DLL +++ File read error »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» »»»Special 'locked' files scan in 'System32'…….. **File C:\PROGRA~1\FindnFIX\LIST.TXT CTLIN.DLL Can't Open! ****Filtering files in System32… (-h -s -r…) *** »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» C:\WINDOWS\SYSTEM32\ ctlin.dll Mon Jun 21 2004 11:30:14p A…R 57,344 56.00 K 1 item found: 1 file, 0 directories. Total of file sizes: 57,344 bytes 56.00 K No matches found. Sniffing………. Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. Sniffed -> C:\WINDOWS\SYSTEM32\CTLIN.DLL »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» »»Size of Windows key: (*Default-450 *No AppInit-398 *fake(infected)-448,504,512…) Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 448 »»Security settings for 'Windows' key: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: Read BUILTIN\Users Full access BUILTIN\Administrators Full access NT AUTHORITY\SYSTEM »»Member of…: (Admin logon required!) User is a member of group JAVIER-PLB2XLIK\None. User is a member of group \Everyone. User is a member of group BUILTIN\Administrators. User is a member of group BUILTIN\Users. User is a member of group \LOCAL. User is a member of group NT AUTHORITY\INTERACTIVE. User is a member of group NT AUTHORITY\Authenticated Users. »»Dir 'junkxxx' was created with the following permissions… (FAT32=NA) Directory "C:\junkxxx" Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000003 tco- 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000003 tco- 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000000 t— 001F01FF —- DSPO rw+x JAVIER-PLB2XLIK\Julio Allow 0000000B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000003 tco- 001200A9 —- -S– r–x BUILTIN\Users Allow 00000002 tc– 00000004 —- —- –+- BUILTIN\Users Allow 00000002 tc– 00000002 —- —- -w– BUILTIN\Users Owner: JAVIER-PLB2XLIK\Julio Primary Group: JAVIER-PLB2XLIK\None »»»»»»Backups created…»»»»»» 4:57pm up 0 days, 0:08 Fri 06/25/2004 A C:\PROGRA~1\FindnFIX\winBack.hiv –a– - - - - - 8,192 06-25-2004 winback.hiv A C:\PROGRA~1\FindnFIX\keys1\winkey.reg –a– - - - - - 287 06-25-2004 winkey.reg »»Performing 16bit string scan…. ———- WIN.TXT fùAppInit_DLLs֍æGÀÿÿÿC REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" "DeviceNotSelectedTimeout"="15" "GDIProcessHandleQuota"=dword:00002710 "Spooler"="yes" "swapdisk"="" "TransmissionRetryTimeout"="90" "USERProcessHandleQuota"=dword:00002710 f;E f9U s Windows AppInit UDeviceNotSelectedTimeout zGDIProcessHandleQuota" Spooler2 5swapdisk TransmissionRetryTimeout USERProcessHandleQuotas DSVWj **File C:\PROGRA~1\FindnFIX\WIN.TXT ÿE fƒ} vê·] f;E ‰]øs‰]üjZ·Âfƒ|E˜
Open the FindnFix folder and then open the keys1 folder. Right-click on the MOVEit.bat file and select 'edit'. That will open the file as an empty text file - copy and paste this line into the blank file:

move %WinDir%\System32\CTLIN.DLL %SystemDrive%\junkxxx\CTLIN.DLL

Save the file and close. The next step will cause a restart. Still in the keys1 folder, double click on FIX.bat. You will get an alert of about 15 seconds before reboot - allow it to reboot.

On restart, open the FindnFix folder again and double-click on RESTORE.bat. When it is finished, in FindnFix folder, there will be a file called Log1.txt - post it's contents in your next reply.
I tried to perform the FINDnFIX > keys1>edit but when I right clicked on edit it stated: "Windows cannot find "C:FINDnFIX\keys1\MOVEit.bat. Make sure you typed the name correctlythen try again." I tried trashing the findNfix(F&F) and re-downloading to see if it worked but it didn't what should I do?
Skip that step and proceed this way instead. In the keys1 folder, double click on FIX.bat. You will get an alert of about 15 seconds before reboot - allow it to reboot. On restart, open Explorer and navigate to C:\Windows\System32 folder, find the CTLIN.DLL file (it should be visible now). Highlight the file and using top menu, click Edit>Move to folder…

Select C:\junkxxx as destination. Move the file.

Open the FindnFix folder again and double-click on RESTORE.bat. When it is finished, in FindnFix folder, there will be a file called Log1.txt - post it's contents in your next reply.
Fix.bat worked fine, rebooted, found ctlin.dll went to move it to junkxxx (I deleted it upon notice couple days ago…figured anything that said junk & xxx couldn't be good, so…) …so I created a new folder in C:\junkxxx and moved it there…I hope the original junkxxx folder wasn't mandatory!!! Anyway, here's the restore.bat log1.txt: »»»»»»»»»»»»»»»»»»*** freeatlast.100free.com ***»»»»»»»»»»»»»»»» Sat 06/26/2004 1:36pm up 0 days, 0:04 Microsoft Windows XP [Version 5.1.2600] The type of the file system is NTFS. C: is not dirty. *Locked files… * result\\?\C:\junkxxx\CTLIN.DLL »»»Filtering files in System32…….( 'R;H;S') »»» »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» No matches found. No matches found. Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» C:\JUNKXXX\ ctlin.dll Mon Jun 21 2004 11:30:14p A…R 57,344 56.00 K 1 item found: 1 file, 0 directories. Total of file sizes: 57,344 bytes 56.00 K Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. Sniffed -> C:\JUNKXXX\CTLIN.DLL Search text: ÝSTREAMINGDEVICESETUP2Þ ®CASE Insensitive Match Searching ==>C:\JUNKXXX\CTLIN.DLL Run Time(sec) 0 **File C:\JUNKXXX\CTLIN.DLL 0000DEBE: 67 44 65 76 69 63 65 00 . 00 53 74 72 65 61 6D 69 gDevice. .Streami 0000DED3: 63 65 53 65 74 75 70 00 . 32 00 00 00 00 00 E0 01 ceSetup. 2…..à. rem replace this text with your given command… -ra– W32i - - - - 57,344 06-21-2004 ctlin.dll A R C:\junkxxx\ctlin.dll File: CRC-32 : D5C9FB2E MD5 : C185B36F 9969D3A6 D2122BA7 CBC02249 »»Permissions: C:\junkxxx\ctlin.dll BUILTIN\Administrators:F NT AUTHORITY\SYSTEM:F JAVIER-PLB2XLIK\Julio:F BUILTIN\Users:R Directory "C:\junkxxx\." Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000003 tco- 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000003 tco- 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000000 t— 001F01FF —- DSPO rw+x JAVIER-PLB2XLIK\Julio Allow 0000000B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000003 tco- 001200A9 —- -S– r–x BUILTIN\Users Allow 00000002 tc– 00000004 —- —- –+- BUILTIN\Users Allow 00000002 tc– 00000002 —- —- -w– BUILTIN\Users Owner: JAVIER-PLB2XLIK\Julio Primary Group: JAVIER-PLB2XLIK\None Directory "C:\junkxxx\.." Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000003 tco- 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000003 tco- 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 0000000B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000003 tco- 001200A9 —- -S– r–x BUILTIN\Users Allow 00000002 tc– 00000004 —- —- –+- BUILTIN\Users Allow 0000000A -c– 00000002 —- —- -w– BUILTIN\Users Allow 00000000 t— 001200A9 —- -S– r–x \Everyone Owner: BUILTIN\Administrators Primary Group: NT AUTHORITY\SYSTEM File "C:\junkxxx\ctlin.dll" Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000010 t— 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000010 t— 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000010 t— 001F01FF —- DSPO rw+x JAVIER-PLB2XLIK\Julio Allow 00000010 t— 001200A9 —- -S– r–x BUILTIN\Users Owner: JAVIER-PLB2XLIK\Julio Primary Group: JAVIER-PLB2XLIK\None »»Size of Windows key: (*Default-450 *No AppInit-398 *fake(infected)-448,504,512…) Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 52 »»Security settings for 'Windows' key: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-NI) ALLOW Full access JAVIER-PLB2XLIK\Julio (ID-IO) ALLOW Full access CREATOR OWNER Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: Read BUILTIN\Users Full access BUILTIN\Administrators Full access NT AUTHORITY\SYSTEM Full access JAVIER-PLB2XLIK\Julio ———- NEWWIN.TXT AppInit_DLLs' **File C:\FINDnFIX\NEWWIN.TXT 2
Good :D Nearly there, open the FindnFix folder again and open the Files2 folder. Double-click on the ZIPZAP.bat. It will quickly clean the rest and will make a copy of the bad file(s) in the same folder (junkxxx.zip) and open your email client with instructions. Simply drag and drop the junkxxx.zip file from the folder into the mail message and submit to the specified addresses.

Please be sure to include a link to this thread in the body of your email. When done, please delete the entire FindnFix folder. Rescan with HJT and post a new log in your next reply.
Sent email out with junkxxx folder attached…tried to delete F&F but it stated following:

"Cannot delete pihdcoaa.tmp: Access is denied
Make sure that the disk is not full or write protected and that the file is not currently in use."

I will run a HJT scan and post the log anyway unless it is essential that I delete the F&F first…here's the HJT LOG

Logfile of HijackThis v1.97.7
Scan saved at 5:51:53 PM, on 6/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\HP CD-DVD\Umbrella\DVDTray.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\WINDOWS\System32\msg32.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Julio\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\S&D\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {96320540-3B86-4D85-A183-2FA90F222DF8} - C:\WINDOWS\System32\kdb.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDBitSet] "C:\HP CD-DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [DVDTray] "C:\HP CD-DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [EW Message Server] msg32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404…meInstaller.exe
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8005.9851041667


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