[Closed] PLEASE HELP ASAP MY COMP IS GOING NUTS AND I HAVE A PAPER DUE

i don't know what happened or what to do… there's something on my comp called "antivirus soft" trying to make me purchase software for my "protection" but it won't let me open anything… i can't even save a hijackthis log because it says everything is infected i have no idea what to do and i'm freaking out because i have a paper due but it won't let me open ANYTHING

Can you access task manager (ctrl + Alt + Del)

If so list out all the running processes for me:

If any of these processes exist - end them


AVR10.exe
smss32.exe
warning.html
sdra64.exe
41.exe
smss32.exe
winlogon32.exe
winupdate86.exe
msa.exe
a.exe
b.exe
c.exe
notepad.exe
logon.exe
critical_warning.html
lsm32.sys
opeia.exe
IS2010.exe
xxxsysguard.exe


do not reboot - run these programs:


Please download exeHelper to your desktop.

• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)

Note If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


NEXT

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

• Disable any script blocking protection
• Double click dds.pif to run the tool.
• When done, two DDS.txt's will open.
• Save both reports to your desktop.

—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.

• Extract the contents of the zipped file to desktop.
• Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
• If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.
  
  [external image: Posted Image]
  Click the image to enlarge it
  
• In the right panel, you will see several boxes that have been checked. Uncheck the following …
  • Sections
  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All (don't miss this one)
• Then click the Scan button & wait for it to finish.
• Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  
• Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries

Due to inactivity this topic will be closed. If you need help please start a new thread.