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Spyware / Malware / Virus Removal

[Resolved] Infected

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
I ran the Malwarebytes quick version and got a Trojan fake alert thing that I removed.

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 7.0.6001.18000

2/6/2010 2:55:54 PM
mbam-log-2010-02-06 (14-55-54).txt

Scan type: Quick Scan
Objects scanned: 97674
Time elapsed: 4 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I later ran a full one for 4 hrs and 15 mins:

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

2/6/2010 7:54:04 PM
mbam-log-2010-02-06 (19-54-04).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 339360
Time elapsed: 4 hour(s), 14 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Next, I tried multiple times to do the GMER scan, but it either wouldn't let me run it, or I would get the blue screen of death similar to this:
http://linkvalidator.net/warn.php?p=aHR0cD…S5qcGc=&f=1
I tried doing the GMER scan in Safe mode and regularly, and neither worked.

I did complete my DDS Scan and I have attached those results.

Please help!

Attachments:

Post #2
[external image: Posted Image]


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Do not re-enable these drivers until otherwise instructed.


To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.


NexT;

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    [external image: Posted Image]
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system…click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save… button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
Post #3
Ok, I did all that you said. I'll post it here:.

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-07 20:14:12
Windows 6.0.6001 Service Pack 1
Running: u5bigyoj.exe; Driver: C:\Users\Nick\AppData\Local\Temp\kxldqpoc.sys


—- System - GMER 1.0.15 —-

Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwTerminateProcess [0xAB39A2C7]

—- Kernel code sections - GMER 1.0.15 —-

PAGE ntkrnlpa.exe!ZwTerminateProcess 821F1F8A 5 Bytes JMP AB39A2CB \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)

—- User code sections - GMER 1.0.15 —-

.text C:\Program Files\Microsoft Office\Office12\WINWORD.EXE[4708] kernel32.dll!SetUnhandledExceptionFilter 772F6E2D 5 Bytes JMP 5DD95436 C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll (2007 Microsoft Office component/Microsoft Corporation)

—- User IAT/EAT - GMER 1.0.15 —-

IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [73F588B4] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [73F998A5] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [73F5B9D4] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [73F4FB47] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [73F57A79] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [73F4EA65] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStreamICM] [73F8B17D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStream] [73F5BC9A] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [73F5074E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [73F506B5] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [73F471B3] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFileICM] [73FDD848] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFile] [73F77379] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [73F4E109] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [73F4697E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [73F469A9] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[2508] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [73F52465] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54
c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

—- Devices - GMER 1.0.15 —-

AttachedDevice \FileSystem\Ntfs \Ntfs mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

—- Registry - GMER 1.0.15 —-

Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@cd042efbbd7f7af1647644e76e06692b 0xC8 0x28 0x51 0xAF …
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@bca643cdc5c2726b20d2ecedcc62c59b 0x71 0x3B 0x04 0x66 …
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@2c81e34222e8052573023a60d06dd016 0xFF 0x7C 0x85 0xE0 …
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@2582ae41fb52324423be06337561aa48 0x86 0x8C 0x21 0x01 …
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@caaeda5fd7a9ed7697d9686d4b818472 0xF5 0x1D 0x4D 0x73 …
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@a4a1bcf2cc2b8bc3716b74b2b4522f5d 0xB0 0x18 0xED 0xA7 …
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@4d370831d2c43cd13623e232fed27b7b 0x31 0x77 0xE1 0xBA …
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@1d68fe701cdea33e477eb204b76f993d 0x01 0x3A 0x48 0xFC …
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@1fac81b91d8e3c5aa4b0a51804d844a3 0xF6 0x0F 0x4E 0x58 …
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@f5f62a6129303efb32fbe080bb27835b 0x3D 0xCE 0xEA 0x26 …
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@fd4e2e1a3940b94dceb5a6a021f2e3c6 0xF8 0x31 0x0F 0xA9 …
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@8a8aec57dd6508a385616fbc86791ec2 0x05 0x73 0x21 0xDD …

—- EOF - GMER 1.0.15 —-



Thank you for the help!
Post #4
Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #6
DO NOT attach the scan results unless asked to :thumbup:

ComboFix 10-02-07.06 - Nick 02/07/2010 21:13:23.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3062.1697 [GMT -5:00]
Running from: c:\users\[removed]\Downloads\ComboFix.exe
AV: McAfee VirusScan Enterprise *On-access scanning disabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
AV: Windows Live OneCare *On-access scanning disabled* (Updated) {427ADFC3-B354-4A51-BE34-A9D4218E45C4}
FW: Windows Live OneCare Firewall *enabled* {A3899D22-27E6-4A7E-AE4E-2C106646DAAB}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Windows Live OneCare *disabled* (Updated) {CC7E50BA-BA8C-4DDE-B5AC-EA53BC38D01B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-2410190035-1707998874-356131181-500
c:\$recycle.bin\S-1-5-21-2874072062-2859935346-2614563588-500
c:\users\Nick\Autorun.inf
c:\windows\system32\AutoRun.inf
c:\windows\system32\KBL.LOG
c:\windows\system32\PCLECoInst.dll

.
((((((((((((((((((((((((( Files Created from 2010-01-08 to 2010-02-08 )))))))))))))))))))))))))))))))
.

2010-02-08 02:24 . 2010-02-08 02:24 ——– d—–w- c:\users\Default\AppData\Local\temp
2010-02-06 19:44 . 2010-02-06 19:44 ——– d—–w- c:\users\Nick\AppData\Roaming\Malwarebytes
2010-02-06 19:44 . 2010-01-07 21:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-06 19:44 . 2010-02-06 19:44 ——– d—–w- c:\programdata\Malwarebytes
2010-02-06 19:44 . 2010-01-07 21:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-02-06 01:57 . 2010-02-06 19:44 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-02-06 00:40 . 2010-02-07 19:19 ——– d—–w- c:\users\Nick\AppData\Local\hxxsar
2010-02-01 23:46 . 2010-02-01 23:46 ——– d—–w- c:\program files\iPod
2010-02-01 23:46 . 2010-02-01 23:48 ——– d—–w- c:\program files\iTunes
2010-02-01 23:40 . 2010-02-01 23:41 ——– d—–w- c:\program files\QuickTime
2010-02-01 23:37 . 2010-02-01 23:37 72488 —-a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
2010-01-26 04:48 . 2010-01-26 04:48 ——– d—–w- c:\program files\Common Files\Adobe
2010-01-26 04:42 . 2009-11-20 11:08 38784 —-a-w- c:\users\Nick\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-01-26 04:41 . 2009-11-20 11:08 38784 —-a-w- c:\users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-01-26 04:41 . 2010-01-26 04:41 ——– d—–w- c:\program files\Common Files\Adobe AIR
2010-01-26 04:41 . 2010-01-26 04:41 ——– d—–w- c:\programdata\McAfee Security Scan
2010-01-26 04:41 . 2010-01-26 04:41 ——– d—–w- c:\program files\McAfee Security Scan
2010-01-26 04:41 . 2010-01-26 04:41 86016 —-a-w- c:\programdata\NOS\Adobe_Downloads\arh.exe
2010-01-26 04:40 . 2010-01-28 23:21 ——– d—–w- c:\programdata\NOS
2010-01-26 04:23 . 2010-01-26 23:20 ——– d—–w- c:\users\Nick\AppData\Local\gqgfay
2010-01-13 00:23 . 2009-10-19 14:27 156672 —-a-w- c:\windows\system32\t2embed.dll
2010-01-13 00:23 . 2009-10-19 14:24 72704 —-a-w- c:\windows\system32\fontsub.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-08 01:31 . 2008-06-15 17:42 ——– d—–w- c:\program files\Microsoft Windows OneCare Live
2010-02-06 19:53 . 2008-08-13 21:54 1356 —-a-w- c:\users\Nick\AppData\Local\d3d9caps.dat
2010-02-02 18:23 . 2009-11-20 00:48 439816 —-a-w- c:\users\Nick\AppData\Roaming\Real\Update\setup3.09\setup.exe
2010-02-02 18:00 . 2008-06-15 18:36 ——– d—–w- c:\programdata\Lx_cats
2010-02-01 23:46 . 2008-06-15 19:08 ——– d—–w- c:\program files\Common Files\Apple
2010-01-28 04:41 . 2008-08-31 21:01 ——– d—–w- c:\programdata\McAfee
2010-01-13 08:07 . 2008-02-18 06:38 ——– d—–w- c:\programdata\Microsoft Help
2010-01-13 08:06 . 2006-11-02 11:18 ——– d—–w- c:\program files\Windows Mail
2010-01-09 01:16 . 2009-09-15 06:36 ——– d—–w- c:\users\Nick\AppData\Roaming\vlc
2009-12-21 19:27 . 2009-12-21 18:40 ——– d—–w- c:\program files\Audacity
2009-12-18 13:05 . 2010-01-21 18:16 833024 —-a-w- c:\windows\system32\wininet.dll
2009-12-18 13:01 . 2010-01-21 18:16 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-12-18 10:14 . 2010-01-21 18:16 26624 —-a-w- c:\windows\system32\ieUnatt.exe
2009-11-26 23:41 . 2009-04-30 23:09 138056 —-a-w- c:\windows\system32\drivers\PnkBstrK.sys
2009-11-26 23:41 . 2009-04-30 23:09 138056 —-a-w- c:\users\Nick\AppData\Roaming\PnkBstrK.sys
2009-11-26 23:41 . 2009-04-30 23:09 138056 —-a-w- c:\users\Nick\AppData\Roaming\PnkBstrK.sys
2009-11-26 23:41 . 2009-04-30 23:09 189248 —-a-w- c:\windows\system32\PnkBstrB.exe
2009-11-26 23:41 . 2009-11-26 23:41 2395944 —-a-w- c:\windows\system32\pbsvc_heroes.exe
2009-11-20 18:02 . 2009-11-20 18:02 118784 —-a-w- c:\users\Nick\AppData\Roaming\Real\Update\setup3.09\RUP\inst_config\compat.dll
2009-11-12 17:38 . 2009-11-12 17:35 143976 —-a-w- c:\users\Nick\AppData\Roaming\Move Networks\uninstall.exe
2009-11-12 17:38 . 2009-10-15 00:50 5642688 —-a-w- c:\users\Nick\AppData\Roaming\Move Networks\plugins\npqmp071701000002.dll
2009-11-12 17:35 . 2009-08-13 19:21 4187512 —-a-w- c:\users\Nick\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll
2002-07-26 21:02 . 2009-09-12 20:01 153088 —-a-w- c:\program files\UNWISE.EXE
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-08-23 455968]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-10-02 1783136]
"firedogadvisor"="c:\program files\firedog advisor\faAgnt.exe" [2007-10-23 470064]
"swg"="c:\program files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2008-08-24 171448]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-18 1033512]
"SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2007-01-17 634880]
"RtHDVCpl"="RtHDVCpl.exe" [2007-03-09 4390912]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2007-10-24 178712]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-12-20 468264]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-09-19 202032]
"OnScreenDisplay"="c:\program files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe" [2007-09-04 554320]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-08-17 218408]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-06-02 80896]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-06-16 75008]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"OneCareUI"="c:\program files\Microsoft Windows OneCare Live\winssnotify.exe" [2009-07-09 65240]
"lxdnmon.exe"="c:\program files\Lexmark 2600 Series\lxdnmon.exe" [2007-12-17 660136]
"lxdnamon"="c:\program files\Lexmark 2600 Series\lxdnamon.exe" [2007-12-17 16040]
"FaxCenterServer"="c:\program files\Lexmark Fax Solutions\fm3032.exe" [2007-12-17 320168]
"ShStatEXE"="c:\program files\McAfee\VirusScan Enterprise\SHSTAT.EXE" [2006-11-30 112216]
"McAfeeUpdaterUI"="c:\program files\McAfee\Common Framework\UdaterUI.exe" [2006-11-17 136768]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-04-01 198160]
"LifeChat"="c:\program files\Microsoft LifeChat\LifeChat.exe" [2008-08-21 267296]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-21 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-21 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-21 133656]
"PCLEUSBTip"="c:\program files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe" [2007-02-20 199752]
"LaunchList"="c:\program files\Pinnacle\Studio 10\LaunchList.exe" [2007-01-04 50712]
"USBToolTip"="c:\program files\Pinnacle\Shared Files\\Programs\USBTip\USBTip.exe" [2007-02-20 199752]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan.lnk - c:\program files\McAfee Security Scan\1.0.150\SSScheduler.exe [2009-7-27 199184]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\OneCareMP]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R2 faproct;Circuit City Firedog Advisor ProcessTriggerDriver;c:\windows\System32\drivers\faproct.sys [6/17/2007 8:35 AM 4864]
R2 faunidrv;UniDriver for Firedog Advisor;c:\windows\System32\drivers\faunidrv.sys [3/21/2007 2:55 PM 5376]
R2 lxdn_device;lxdn_device;c:\windows\system32\lxdncoms.exe -service –> c:\windows\system32\lxdncoms.exe -service [?]
R2 lxdnCATSCustConnectService;lxdnCATSCustConnectService;c:\windows\System32\spool\drivers\w32x86\3\lxdnserv.exe [12/5/2007 4:18 AM 98984]
R2 OcHealthMon;Windows Live OneCare Health Monitor;c:\program files\Microsoft Windows OneCare Live\OcHealthMon.exe [7/9/2009 11:15 AM 26104]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-08-23 21:34 451872 —-a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp;=iehome&locale;=en_us&c;=81&bd;=Pavilion&pf;=laptop
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Nick\AppData\Roaming\Mozilla\Firefox\Profiles\qei6fvo5.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie;=UTF-8&oe;=UTF-8&q;=
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\users\Nick\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll
FF - plugin: c:\users\Nick\AppData\Roaming\Move Networks\plugins\npqmp071701000002.dll
FF - plugin: c:\users\Nick\AppData\Roaming\Mozilla\Firefox\Profiles\qei6fvo5.default\extensions\[removed]\platform\WINNT_x86-msvc\plugins\npBFHUpdater.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-USB2Check - c:\windows\system32\PCLECoInst.dll



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-07 21:24
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-02-07 21:29:32
ComboFix-quarantined-files.txt 2010-02-08 02:29

Pre-Run: 114,463,080,448 bytes free
Post-Run: 114,507,612,160 bytes free

- - End Of File - - 3EE509DCAE83990F0178B3DD2C66D4CD
Post #7
Oh, sorry. That's how i took the " Please include the C:\ComboFix.txt in your next reply." So does this mean that I'm done/fixed??? :huh:
Post #8
I'd uninstall Viewpoint but other then that…..


Good job :thumbup:

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D



    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would suggest you read How to Prevent Malware:
Post #11
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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