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Spyware / Malware / Virus Removal

[Resolved] Suspicious.vundo.2/Rootkit Help!?

22 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16 last edited
Hi

Make sure these settings are correct.

Open Internet Explorer
  • at the top click Tools
  • Click Internet Options
  • Click Connections tab
  • Click Lan Settings button
  • Make sure the box beside "Use a proxy sever for your Lan" is UNchecked
  • OK your way out.

Next, Double click on OTL.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
  • Do Not copy the word CODE
  • please note the fix starts with the :
:Services
:OTL
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5555
:Reg

Then click the Run Fix button at the top
Close OTL when it's done.

Next

Please read through the instructions to familarize youself with what to expect when the tool runs.

It is vitally important that combofix is renamed before it is even started to download


Please download ComboFix from Link 1or Link 2 to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

  • If you are using Firefox, make sure that your download settings are as follows:
    -Tools->Options->Main tab
    -Set to "Always ask me where to Save the files".
  • During the download, before you save it to your desktop, rename Combofix to jgh.exe

  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix

———————————————————–

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    ———————————————————–

  • Double click on ComboFix.exe (jgh.exe in your case) & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Please post back with
  • combofix log
How is the computer?

Thanks
Post #21 last edited
Hi Lunaris,

I can't get the link to work either. It is correct though.

Let's try it this way. Copy and paste the address below into your browser address bar

http://www.forospyware.com/sUBs/ComboFix.exe
Post #22
ok i downloaded it but im not sure which anti-virus, script blocking and any anti-malware real-time protection to disable and i click on the link with the list and it didnt work ….and i tryed to disable symantec auto protect but it wasnt letting me
Post #24
i tryed to open jgh(combofix) but it didnt work it loaded this little bar thignie for a while then finshed i wait and waited and no other window popped up?
Post #25
ok i was using the com then a window poped up about combofix i didnt really read what it said it said that the combofix i had wasn't a good one or something like that i dont know but my computer made a weird beeeping sound before the window poped open then i fa blue cmd window opened up….whats happeniing
Post #26
Hi Lunaris, Did you manage to get your Symantec disabled? The blue command window sounds like the window combofix uses. Is the window still on your screen? If you have problems with some of the tools, please let me know right away, don't wait.
Post #27
ok it worked thank you so so much

ComboFix 10-01-20.06 - Administrator 01/21/2010 11:41:59.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.735.443 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\jgh.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Java\jre6\bin\jucheck.exe
c:\windows\system32\drivers\H8SRTaskwbavbrf.sys
c:\windows\system32\h8srtkrl32mainweq.dll
c:\windows\system32\H8SRTpkbeetnovm.dat
c:\windows\system32\H8SRTruppsxthxl.dll
c:\windows\system32\H8SRTrwpuykbdte.dll
c:\windows\system32\h8srtshsyst.dll
c:\windows\system32\H8SRTulkriqpeex.dll
c:\windows\system32\H8SRTwbxxrxuxdk.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_H8SRTd.sys
——-\Legacy_H8SRTd.sys


((((((((((((((((((((((((( Files Created from 2009-12-21 to 2010-01-21 )))))))))))))))))))))))))))))))
.

2010-01-21 16:25 . 2010-01-21 16:32 ——– d—–w- C:\32788R22FWJFW
2010-01-21 16:23 . 2010-01-21 16:25 ——– d—–w- C:\32788R22FWJFW.6.tmp
2010-01-21 16:22 . 2010-01-21 16:23 ——– d—–w- C:\32788R22FWJFW.5.tmp
2010-01-21 16:21 . 2010-01-21 16:32 ——– d—–w- C:\32788R22FWJFW.0.tmp
2010-01-21 02:55 . 2010-01-21 02:57 ——– d—–w- C:\32788R22FWJFW.4.tmp
2010-01-21 02:52 . 2010-01-21 02:52 ——– d—–w- C:\32788R22FWJFW.3.tmp
2010-01-21 02:49 . 2010-01-21 02:52 ——– d—–w- C:\32788R22FWJFW.2.tmp
2010-01-21 02:49 . 2010-01-21 02:49 ——– d—–w- C:\32788R22FWJFW.1.tmp
2010-01-20 18:47 . 2010-01-20 18:47 ——– d—–w- C:\_OTL
2010-01-19 17:15 . 2010-01-19 17:15 552 —-a-w- c:\windows\system32\d3d8caps.dat
2010-01-19 17:15 . 2010-01-19 17:15 664 —-a-w- c:\windows\system32\d3d9caps.dat
2009-12-29 04:06 . 2009-12-29 04:06 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-21 16:48 . 2008-12-15 22:08 ——– d—–w- c:\program files\Symantec AntiVirus
2010-01-21 02:59 . 2009-03-07 06:45 ——– d—–w- c:\program files\Norton Security Scan
2010-01-21 02:55 . 2010-01-21 02:55 777 —-a-w- c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll
2010-01-21 02:55 . 2010-01-21 02:55 777 —-a-w- c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll
2009-12-31 16:55 . 2010-01-18 00:38 170960 —-a-w- c:\windows\pchealth\helpctr\Config\Cache\Professional_32_1033.dat
2009-12-20 15:50 . 2009-11-27 18:36 ——– d—–w- c:\documents and settings\Administrator\Application Data\Apple Computer
2009-12-18 22:57 . 2009-11-27 18:55 ——– d—–w- c:\program files\Common Files\DVDVideoSoft
2009-12-18 22:57 . 2009-11-27 18:55 ——– d—–w- c:\program files\DVDVideoSoft
2009-11-29 03:05 . 2009-11-29 03:05 ——– d—–w- c:\documents and settings\Administrator\Application Data\Rock Your Phone
2009-11-27 19:25 . 2009-11-27 19:25 50596 —ha-w- c:\windows\system32\mlfcache.dat
2009-11-27 18:56 . 2009-11-27 18:56 ——– d—–w- c:\program files\Ask.com
2009-11-27 18:36 . 2009-11-27 18:32 ——– d—–w- c:\documents and settings\All Users\Application Data\Apple
2009-11-27 18:35 . 2009-11-27 18:34 ——– d—–w- c:\program files\iTunes
2009-11-27 18:35 . 2009-11-27 18:34 ——– d—–w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-11-27 18:34 . 2009-11-27 18:34 ——– d—–w- c:\program files\iPod
2009-11-27 18:34 . 2009-11-27 18:32 ——– d—–w- c:\program files\Common Files\Apple
2009-11-27 18:34 . 2009-11-27 18:33 ——– d—–w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-11-27 18:34 . 2009-11-27 18:34 ——– d—–w- c:\program files\Bonjour
2009-11-27 18:34 . 2009-11-27 18:33 ——– d—–w- c:\program files\QuickTime
2009-11-27 18:33 . 2009-11-27 18:33 ——– d—–w- c:\program files\Apple Software Update
2009-11-21 15:51 . 2004-08-04 04:56 471552 —-a-w- c:\windows\AppPatch\aclayers.dll
2009-11-15 05:49 . 2009-11-15 05:49 691696 —-a-w- c:\windows\system32\drivers\sptd.sys
2009-11-12 22:07 . 2009-11-12 22:07 79144 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-10-29 07:46 . 2004-08-04 04:56 832512 —-a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46 . 2004-08-04 04:56 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46 . 2004-08-04 04:56 17408 —-a-w- c:\windows\system32\corpol.dll
2009-06-04 12:16 . 2009-06-20 00:38 372736 —-a-w- c:\program files\mozilla firefox\plugins\Plugin.dll
2006-05-03 09:06 . 2009-10-11 15:32 163328 –sh–r- c:\windows\system32\flvDX.dll
2007-02-21 10:47 . 2009-10-11 15:32 31232 –sh–r- c:\windows\system32\msfDX.dll
2008-03-16 12:30 . 2009-10-11 15:32 216064 –sh–r- c:\windows\system32\nbDX.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2009-06-16 22:22 1144712 —-a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2009-06-16 1144712]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2009-06-16 1144712]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-08-03 67184]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-08-18 120640]
"ErrorSmart"="c:\program files\ErrorSmart\ErrorSmart.exe" [2008-12-16 16089088]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2006-01-13 196608]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Documents and Settings\\Administrator\\Desktop\\jgh.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26859:TCP"= 26859:TCP:BitComet 26859 TCP
"26859:UDP"= 26859:UDP:BitComet 26859 UDP

S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [8/18/2005 12:50 PM 153416]
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [11/15/2009 12:49 AM 691696]
.
Contents of the 'Scheduled Tasks' folder

2010-01-12 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-01-21 c:\windows\Tasks\ErrorSmart Scheduled Scan.job
- c:\program files\ErrorSmart\ErrorSmart.exe [2008-12-16 19:34]

2010-01-20 c:\windows\Tasks\Norton Security Scan for Administrator.job
- c:\program files\Norton Security Scan\Nss.exe [2008-09-19 09:18]

2010-01-21 c:\windows\Tasks\Scheduled Update for Ask Toolbar.job
- c:\program files\Ask.com\UpdateTask.exe [2009-06-16 22:22]
.
.
——- Supplementary Scan ——-
.
uStart Page = about:blank
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Search - http://edits.mywebsearch.com/toolbaredits/…html?p=ZCfox000
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7yjf1fkk.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-sunm&p=
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://supertoolbar.ask.com/redirect?client=ff&src=kw&tb=DVSV5&o=15016&locale=en_US&q=
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
HKCU-Run-swg - c:\program files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
HKLM-Run-HPHmon03 - c:\windows\system32\hphmon03.exe
AddRemove-AVS4YOU Software Navigator_is1 - c:\program files\AVS4YOU\AVSSoftwareNavigator\unins000.exe
AddRemove-Malware Defense - c:\program files\Malware Defense\Uninstall.exe
AddRemove-{9CC99440-C974-427E-A218-9E79752BC7DB}_is1 - c:\program files\Rock Your Phone\unins000.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-21 11:48
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(3088)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
———————— Other Running Processes ————————
.
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\CTsvcCDA.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Symantec AntiVirus\Rtvscan.exe
.
**************************************************************************
.
Completion time: 2010-01-21 11:53:56 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-21 16:53

Pre-Run: 15,539,269,632 bytes free
Post-Run: 15,512,494,080 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 0AFE55AC7567A51137D4ABAC818479BF
Post #28
Hi Lunaris,

Good job. We still have some more to do.

BitComet
You have BitComet, a P2P/file sharing program installed on your computer. P2P applications like it are the largest source of malware we see. You'll be doing yourself a favor by removing it. It's not the program itself that is the problem but what can be downloaded with it, usually from an unreliable source.

References for the risk of these programs can be found in these links:
http://www.microsoft.com/windows/ie/commun…protection.mspx

http://www.internetworldstats.com/articles…cles/art053.htm

I would recommend that you uninstall BitComet, however that choice is up to you. If you choose to remove this program, you can do so via Control Panel >> Add or Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.



We will use combofix again but run it differently.

Please follow all previous instructions regarding security programs.

Open a new Notepad session
  • Click the Start button, click run
  • in the run box type notepad
  • click ok
  • In the notepad, Click "Format" and be certain that Word Wrap is not checked.
  • Copy and paste all the text in the code box below into the Notepad. Do Not copy the word CODE

File::
c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll
c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll

In the notepad
  • Click File, Save as…, and set the Save in to your Desktop
  • In the filename box, type (including quotation marks) as the filename: "CFScript.txt"
  • Click save
Using your mouse left button, drag the new file CFscript.txt and drop it on the ComboFix.exe icon as shown below.

This will start ComboFix again.Close all browser/windows first.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

[external image: Posted Image]



Next

Download and save to your desktop Malwarebytes Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Please post back with
  • combofix log
  • MBAM log
How's the computer?

Thanks

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