Spyware / Malware / Virus Removal

[Resolved] Internet Explorer results redirected

5 min read

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ejschmitt Topic Starter

Post #1January 18, 2010, 11:52 PM UTC

I had an Internet Security 2010 infection which I thought I got cleared up. Now when clicking on any search results in Internet Explorer the page which comes up is a white screen with text which starts as - uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AIM] c:\program files\aim95\aim.exe -cnetwait.odl
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [BearShare] "c:\program files\bearshare\BearShare.exe" /pause
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\intuit\quickbooks basic\components\qbagent\qbdagent2002.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim95\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15015/CTSUEng.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1161216938531
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/su/ocx/15014/CTPID.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2008-5-1 12552]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-12-26 207792]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-1 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-1 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-1 108552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-8 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-8 297752]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2009-12-26 112592]
R2 CEEBC40A-FDED-4C59-B354-939132350B01;Roxio File Backup Service;c:\program files\roxio\backontrack\file backup\FileBackupSVC.exe [2009-1-22 96752]
S3 FTD2XX;Flashpaq FTD2XX.SYS FT8U2XX device driver;c:\windows\system32\drivers\FTD2XX.sys [2007-5-3 34639]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-12-26 359624]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-12-26 1141712]

=============== Created Last 30 ================

2010-01-17 19:02:29 54156 —ha-w- c:\windows\QTFont.qfn
2010-01-17 19:02:29 1409 —-a-w- c:\windows\QTFont.for
2010-01-16 15:56:53 0 d—–w- c:\windows\pss
2010-01-12 21:51:19 471552 -c—-w- c:\windows\system32\dllcache\aclayers.dll
2010-01-01 00:29:17 0 d—–w- c:\program files\Trend Micro
2009-12-30 03:31:25 0 d—–w- c:\program files\CCleaner
2009-12-30 01:53:52 0 d—–w- c:\docume~1\user\applic~1\Malwarebytes
2009-12-30 01:53:37 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-30 01:53:34 0 d—–w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-30 01:53:31 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-12-30 01:53:30 0 d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-12-26 23:50:43 883 —-a-w- c:\windows\RegSDImport.xml
2009-12-26 23:50:43 880 —-a-w- c:\windows\RegISSImport.xml
2009-12-26 23:50:43 767952 —-a-w- c:\windows\BDTSupport.dll
2009-12-26 23:50:42 165840 —-a-w- c:\windows\PCTBDRes.dll
2009-12-26 23:50:42 1640400 —-a-w- c:\windows\PCTBDCore.dll
2009-12-26 23:50:42 149456 —-a-w- c:\windows\SGDetectionTool.dll
2009-12-26 23:50:42 131 —-a-w- c:\windows\IDB.zip
2009-12-26 23:50:42 1152444 —-a-w- c:\windows\UDB.zip
2009-12-26 23:50:24 7387 —-a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-12-26 23:50:24 233136 —-a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-12-26 23:49:26 87784 —-a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-12-26 23:49:26 7412 —-a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-12-26 23:49:26 7383 —-a-w- c:\windows\system32\drivers\pctcore.cat
2009-12-26 23:49:26 207792 —-a-w- c:\windows\system32\drivers\PCTCore.sys
2009-12-26 23:48:20 7383 —-a-w- c:\windows\system32\drivers\pctplsg.cat
2009-12-26 23:48:20 70408 —-a-w- c:\windows\system32\drivers\pctplsg.sys
2009-12-26 23:48:02 0 d—–w- c:\program files\common files\PC Tools
2009-12-26 23:48:01 0 d—–w- c:\program files\Spyware Doctor
2009-12-26 23:48:01 0 d—–w- c:\docume~1\user\applic~1\PC Tools
2009-12-26 23:48:01 0 d—–w- c:\docume~1\alluse~1\applic~1\PC Tools
2009-12-25 06:16:35 0 d—–w- C:\New Folder
2009-12-20 01:42:27 0 d—–w- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-12-20 01:42:25 0 d—–w- c:\program files\TeaTimer (Spybot - Search & Destroy)
2009-12-20 01:42:25 0 d—–w- c:\program files\SDHelper (Spybot - Search & Destroy)
2009-12-20 01:42:25 0 d—–w- c:\program files\File Scanner Library (Spybot - Search & Destroy)

==================== Find3M ====================

2009-10-29 07:46:59 832512 —-a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46:52 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46:50 17408 —-a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38:36 75776 —-a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 —-a-w- c:\windows\system32\httpapi.dll

============= FINISH: 18:39:28.34 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 9/1/2005 1:16:31 PM
System Uptime: 1/18/2010 12:13:14 AM (18 hours ago)

Motherboard: MSI | | MS-6712
Processor: AMD Athlon™ XP 1500+ | Socket-A | 1350/100mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 37 GiB total, 12.471 GiB free.
D: is CDROM ()
E: is FIXED (FAT32) - 76 GiB total, 50.407 GiB free.
F: is Removable

==== Disabled Device Manager Items =============

Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
Description: Canon MX700 ser Network
Device ID: ROOT\CANON_IJ_NETWORK\0000
Manufacturer: Canon
Name: Canon MX700 ser Network
PNP Device ID: ROOT\CANON_IJ_NETWORK\0000
Service: StillCam

==== System Restore Points ===================

RP1: 12/27/2009 6:03:58 PM - System Checkpoint
RP2: 12/28/2009 8:08:50 AM - Avg8 Update
RP3: 12/29/2009 8:55:53 AM - System Checkpoint
RP4: 12/30/2009 9:05:55 AM - System Checkpoint
RP5: 12/31/2009 9:07:56 AM - Avg8 Update
RP6: 1/1/2010 9:53:50 AM - System Checkpoint
RP7: 1/2/2010 10:53:41 AM - System Checkpoint
RP8: 1/3/2010 11:30:42 AM - System Checkpoint
RP9: 1/4/2010 12:30:44 PM - System Checkpoint
RP10: 1/5/2010 12:41:43 PM - System Checkpoint
RP11: 1/6/2010 1:24:58 PM - System Checkpoint
RP12: 1/7/2010 2:26:08 PM - System Checkpoint
RP13: 1/8/2010 3:57:36 PM - System Checkpoint
RP14: 1/9/2010 4:02:52 PM - System Checkpoint
RP15: 1/10/2010 5:03:04 PM - System Checkpoint
RP16: 1/11/2010 5:17:02 PM - System Checkpoint
RP17: 1/12/2010 6:02:58 PM - System Checkpoint
RP18: 1/13/2010 3:02:19 AM - Software Distribution Service 3.0
RP19: 1/14/2010 7:59:28 AM - System Checkpoint
RP20: 1/15/2010 8:30:13 AM - System Checkpoint
RP21: 1/16/2010 8:38:40 AM - System Checkpoint
RP22: 1/17/2010 8:40:51 AM - System Checkpoint
RP23: 1/17/2010 12:33:47 PM - Automatic Restore Point
RP24: 1/17/2010 12:38:25 PM - Automatic Restore Point
RP25: 1/18/2010 1:19:47 PM - System Checkpoint

==== Installed Programs ======================

Ad-Aware SE Personal
Adobe Flash Player 10 ActiveX
Adobe Reader 7.0.8
Any Capture 3.12 Build 3121
Any DWG to Image Converter 2007
Any DWG to PDF Converter 2008
AOL Instant Messenger
AVG 8.5
Browser Defender 2.0.6.11
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MX700 series
Canon MX700 series User Registration
Canon My Printer
Canon PhotoRecord
Canon Setup Utility 2.0
Canon Utilities Easy-PhotoPrint
Canon Utilities Easy-PhotoPrint EX
Canon Utilities PhotoStitch 3.1
Canon Utilities Solution Menu
Canon Utilities ZoomBrowser EX
Carlson Software 2006
CCleaner
Digital Photo Navigator 1.5
Easy-WebPrint
Easy CD Creator 5 Platinum
ERUNT 1.1j
Free PS Convert driver
FTDI FTD2XX USB Drivers
Google Earth
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
InstallMgr
Instant Wireless USB Adapter
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 4
Java™ 6 Update 13
Java™ 6 Update 3
Java™ 6 Update 7
LiveReg (Symantec Corporation)
LiveUpdate 1.6 (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Plus! for Windows XP
Microsoft Search Enhancement Pack
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MSN Music Assistant
MSN Toolbar
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
OpenOffice.org Installer 1.0
Paint.NET v3.36
PCM4Everio
PDF to Image Converter 2.0
Picture Package Music Transfer
PIXMA Extended Survey Program
Presto! PageManager 7.15.16
QuickBooks Basic 2002
Quicken 2007
QuickTime
Roxio BackOnTrack
Roxio File Backup
Roxio Update Manager
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
ShareCon 5.2
SierraHome Print Artist 12.0
Sony Picture Utility
Spyware Doctor 7.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Driver Package - FTDI (FTD2XX) USB (12/01/2005 3.01.02)
Windows Driver Package - Superchips (FTD2XX) USB (12/01/2005 3.01.02)
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3
WinTR-55, Version 1.00.08

==== Event Viewer Messages From Past Week ========

1/17/2010 6:04:23 PM, error: System Error [1003] - Error code 000000f4, parameter1 00000003, parameter2 82235978, parameter3 82235aec, parameter4 805fb066.
1/17/2010 5:48:14 PM, error: Srv [2019] - The server was unable to allocate from the system nonpaged pool because the pool was empty.
1/17/2010 11:57:12 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
1/16/2010 9:41:48 AM, error: ipnathlp [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.133, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, please change the scope to include the IP address, or change the IP address to fall within the scope.
1/16/2010 9:41:04 AM, error: ipnathlp [30013] - The DHCP allocator has disabled itself on IP address 169.254.151.133, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, please change the scope to include the IP address, or change the IP address to fall within the scope.
1/16/2010 9:22:58 AM, error: DCOM [10000] - Unable to start a DCOM Server: {9E14B23B-BD91-409D-88D7-C9FF13118A7F}. The error: "%487" Happened while starting this command: C:\PROGRA~1\Intuit\QUICKB~1\COMPON~1\QBAgent\QBMsgMgr.exe -Embedding
1/16/2010 9:22:58 AM, error: DCOM [10000] - Unable to start a DCOM Server: {9E14B23B-BD91-409D-88D7-C9FF13118A7F}. The error: "%1455" Happened while starting this command: C:\PROGRA~1\Intuit\QUICKB~1\COMPON~1\QBAgent\QBMsgMgr.exe -Embedding
1/16/2010 8:37:55 AM, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\system32\ssmypics.scr. Reference error message: Error Message is unavailable .
1/16/2010 11:23:07 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.
1/16/2010 11:23:07 AM, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/14/2010 10:29:25 PM, error: ipnathlp [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.101, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, please change the scope to include the IP address, or change the IP address to fall within the scope.
1/13/2010 3:53:34 AM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).

==== End Of File ===========================

LDTate

Post #2January 19, 2010, 11:49 PM UTC

[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.

Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
Double click on ComboFix.exe & follow the prompts.

Note: Combofix will run without the Recovery Console installed.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Also please describe how your computer behaves at the moment.

ejschmitt

Post #3January 20, 2010, 1:29 AM UTC

ComboFix 10-01-19.03 - User 01/19/2010 19:55:10.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.255.93 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Thumbs.db

.
((((((((((((((((((((((((( Files Created from 2009-12-20 to 2010-01-20 )))))))))))))))))))))))))))))))
.

2010-01-17 17:49 . 2010-01-17 17:49 ——– d—–w- c:\program files\ERUNT
2010-01-12 21:51 . 2009-11-21 15:51 471552 -c—-w- c:\windows\system32\dllcache\aclayers.dll
2010-01-01 00:29 . 2010-01-01 00:29 ——– d—–w- c:\program files\Trend Micro
2009-12-30 13:33 . 2009-12-30 13:33 ——– d—–w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2009-12-30 13:33 . 2009-12-30 13:33 ——– d—–w- c:\documents and settings\LocalService\Local Settings\Application Data\Threat Expert
2009-12-30 03:31 . 2009-12-30 03:31 ——– d—–w- c:\program files\CCleaner
2009-12-30 01:53 . 2009-12-30 01:53 ——– d—–w- c:\documents and settings\User\Application Data\Malwarebytes
2009-12-30 01:53 . 2010-01-07 21:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-30 01:53 . 2009-12-30 01:53 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-30 01:53 . 2010-01-07 21:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-12-30 01:53 . 2010-01-17 18:29 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-12-28 01:28 . 2009-12-28 01:37 ——– d—–w- c:\program files\Windows Live Safety Center
2009-12-27 00:20 . 2009-12-27 00:20 ——– d—–w- c:\documents and settings\User\Local Settings\Application Data\Threat Expert
2009-12-26 23:50 . 2009-11-10 15:26 767952 —-a-w- c:\windows\BDTSupport.dll
2009-12-26 23:50 . 2009-11-10 15:28 149456 —-a-w- c:\windows\SGDetectionTool.dll
2009-12-26 23:50 . 2009-11-10 15:28 165840 —-a-w- c:\windows\PCTBDRes.dll
2009-12-26 23:50 . 2009-11-10 15:28 1640400 —-a-w- c:\windows\PCTBDCore.dll
2009-12-26 23:50 . 2009-10-28 06:36 1152444 —-a-w- c:\windows\UDB.zip
2009-12-26 23:50 . 2008-11-26 17:08 131 —-a-w- c:\windows\IDB.zip
2009-12-26 23:50 . 2009-10-30 16:11 233136 —-a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-12-26 23:49 . 2009-11-09 16:20 207792 —-a-w- c:\windows\system32\drivers\PCTCore.sys
2009-12-26 23:49 . 2009-10-06 21:31 87784 —-a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-12-26 23:48 . 2009-09-03 14:45 70408 —-a-w- c:\windows\system32\drivers\pctplsg.sys
2009-12-26 23:48 . 2009-12-26 23:51 ——– d—–w- c:\program files\Common Files\PC Tools
2009-12-26 23:48 . 2010-01-20 00:19 ——– d—–w- c:\program files\Spyware Doctor
2009-12-26 23:48 . 2009-12-26 23:48 ——– d—–w- c:\documents and settings\User\Application Data\PC Tools
2009-12-26 23:48 . 2009-12-26 23:48 ——– d—–w- c:\documents and settings\All Users\Application Data\PC Tools
2009-12-26 23:46 . 2010-01-20 00:40 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-12-25 06:16 . 2009-12-25 06:16 ——– d—–w- C:\New Folder

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-17 17:57 . 2010-01-17 17:57 5115824 —-a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-01-13 08:53 . 2009-11-13 05:59 79488 —-a-w- c:\documents and settings\User\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-01-04 14:49 . 2009-08-05 02:40 ——– d—–w- c:\documents and settings\All Users\Application Data\CanonIJPLM
2009-12-27 00:53 . 2005-09-01 19:16 ——– d—–w- c:\program files\Spybot - Search & Destroy
2009-12-27 00:49 . 2005-09-01 19:16 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-26 21:58 . 2007-05-03 19:00 ——– d—–w- c:\program files\Superchips
2009-12-20 01:42 . 2009-12-20 01:42 ——– d—–w- c:\program files\TeaTimer (Spybot - Search & Destroy)
2009-12-20 01:42 . 2009-12-20 01:42 ——– d—–w- c:\program files\SDHelper (Spybot - Search & Destroy)
2009-12-20 01:42 . 2009-12-20 01:42 ——– d—–w- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-12-20 01:42 . 2009-12-20 01:42 ——– d—–w- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-12-14 17:44 . 2008-05-02 01:45 ——– d—–w- c:\documents and settings\All Users\Application Data\avg8
2009-12-12 17:47 . 2005-09-02 15:48 ——– d—–w- c:\program files\Intuit
2009-12-12 17:46 . 2009-10-21 20:53 ——– d—–w- c:\documents and settings\All Users\Application Data\Viewpoint
2009-12-12 17:46 . 2009-10-21 20:53 ——– d—–w- c:\program files\Viewpoint
2009-12-12 17:45 . 2005-10-25 10:33 ——– d—–w- c:\documents and settings\All Users\Application Data\Symantec
2009-12-12 17:45 . 2005-10-25 10:33 ——– d—–w- c:\program files\Symantec
2009-12-12 17:45 . 2005-10-25 10:33 ——– d—–w- c:\program files\Common Files\Symantec Shared
2009-12-12 17:41 . 2009-08-05 02:30 ——– d—–w- c:\documents and settings\All Users\Application Data\ScanSoft
2009-12-12 17:38 . 2007-12-29 23:04 ——– d—–w- c:\program files\CyberLink
2009-12-12 17:38 . 2005-09-02 16:01 ——– d–h–w- c:\program files\InstallShield Installation Information
2009-12-12 17:34 . 2005-10-26 00:58 ——– d—–w- c:\program files\Canon
2009-12-12 17:34 . 2009-08-08 02:18 ——– d—–w- c:\documents and settings\User\Application Data\Canon
2009-12-01 05:21 . 2007-06-24 18:35 ——– d—–w- c:\documents and settings\User\Application Data\U3
2009-11-21 15:51 . 2004-08-04 04:56 471552 —-a-w- c:\windows\AppPatch\aclayers.dll
2009-10-29 07:46 . 2004-08-04 04:56 832512 —-a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46 . 2004-08-04 04:56 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46 . 2004-08-04 04:56 17408 —-a-w- c:\windows\system32\corpol.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-11-25 18:02 1230080 —-a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-03-16 68856]
"AIM"="c:\program files\AIM95\aim.exe" [2004-08-10 61440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-11-06 77824]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-12-11 2043160]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-02-03 233304]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1603152]
"WrtMon.exe"="c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 20480]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-24 29696]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
QuickBooks 2002 Delivery Agent.lnk - c:\program files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe [2005-9-2 311296]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-07-29 09:36 11952 —-a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AIM95\\aim.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [5/1/2008 8:46 PM 12552]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [12/26/2009 6:49 PM 207792]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [5/1/2008 8:46 PM 335240]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [5/1/2008 8:46 PM 108552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [1/8/2009 8:08 AM 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [1/8/2009 8:08 AM 297752]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [12/26/2009 6:50 PM 112592]
R2 CEEBC40A-FDED-4C59-B354-939132350B01;Roxio File Backup Service;c:\program files\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe [1/22/2009 11:11 PM 96752]
S3 FTD2XX;Flashpaq FTD2XX.SYS FT8U2XX device driver;c:\windows\system32\drivers\FTD2XX.sys [5/3/2007 2:00 PM 34639]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [12/26/2009 6:48 PM 359624]

— Other Services/Drivers In Memory —

*Deregistered* - PCTSDInjDriver32
.
Contents of the 'Scheduled Tasks' folder

2010-01-18 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 19:07]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/ig?source=geaw
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
HKLM-Run-BearShare - c:\program files\BearShare\BearShare.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-19 20:04
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-2052111302-1425521274-839522115-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
Completion time: 2010-01-19 20:10:51
ComboFix-quarantined-files.txt 2010-01-20 01:10

Pre-Run: 13,605,511,168 bytes free
Post-Run: 13,604,925,440 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 19DD9A36FA630F081F8ABE365C168CD7

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:15:28 PM, on 1/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8942.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1161216938531
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0…oUploader55.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15014/CTPID.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: Roxio File Backup Service (CEEBC40A-FDED-4C59-B354-939132350B01) - Unknown owner - C:\Program Files\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

–
End of file - 9855 bytes

LDTate

Post #4January 20, 2010, 1:38 AM UTC

HOW'S IT RUNNING NOW?

ejschmitt

Post #5January 20, 2010, 2:29 AM UTC

I rebooted and as always it took >10 minutes but I can deal with that. I tried several internet searches and they all seemed to work and the connections were made as I requested which was the main crux of my problem. I guess everything is back to normal. I can't thank you enough for your help. Are there any settings you had me change that I should change back. I have turned back on my virus protection and spyware program. Thanks again.

LDTate

Post #6January 20, 2010, 2:32 AM UTC

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve performance.

Make sure you do this:

Good job

The following will implement some cleanup procedures as well as reset System Restore points:

Click START then RUN
Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
- [external image: Posted Image]
To be on the safe side, I would also change all my passwords.

Here's my usual all clean post

Log looks good
- Make your Internet Explorer more secure - This can be done by following these simple instructions:
  - From within Internet Explorer click on the Tools menu and then click on Options.
  - Click once on the Security tab
  - Click once on the Internet icon so it becomes highlighted.
  - Click once on the Custom Level button.
  - Change the Download signed ActiveX controls to Prompt
  - Change the Download unsigned ActiveX controls to Disable
  - Change the Initialize and script ActiveX controls not marked as safe to Disable
  - Change the Installation of desktop items to Prompt
  - Change the Launching programs and files in an IFRAME to Prompt
  - Change the Navigate sub-frames across different domains to Prompt
  - When all these settings have been made, click on the OK button.
  - If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site
until there are no more critical updates.
Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would suggest you read How to Prevent Malware:

LDTate

Post #7January 23, 2010, 1:01 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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