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Spyware / Malware / Virus Removal

[Resolved] Infected with Adware.IEPlugin...please help

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

when i booted up yesterday morning i had a green screen showing i was "infected". ran some scans and came up with nine trojans and 108 infections. worked yesterday with various malware scanning program and i think i'm down to just the one above and can't figure out how to get rid of it. have downloaded and run (numerous times): Symantec's FXIEPLGN and get a message that it has fixed the problem but PC Tools Spy Doctor is still showing it as a threat with 13 infections. i have run the following: malwarebyte's, ad-aware, AVG free, trend micro free scan, microsoft free scan, ccleaner, spybot, and windows defender. i'm not sure how to do the hijackthis sequence so you can have a better look. can you walk me through this? this is showing (on spy doctor) as a High Alert security threat. thanks!
malwarebyte's is showing no infections but other scanners (shown after the Malwarebyte report) show infections.

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/17/2010 3:35:36 PM
mbam-log-2010-01-17 (15-35-36).txt

Scan type: Full Scan (C:\|)
Objects scanned: 221853
Time elapsed: 1 hour(s), 27 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

spy doctor says Adware.IEPlugIn (1 High Threat and 13 Infections). Bitdefenders shows no infections. Windows Live Onecare shows no infections. AVG Free just "quarantined" Trojan SHeur2.CGQ1. Panda Active Scan shows also showed no viruses (only cookies).

Thanks for any help and direction you can give me.
DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.



Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.



Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
computer is running fine right now. i have not closed it down since yesterday morning when the initial nine trojans appeared. have been cleaning it since. (kind of concerned that if i turn it off, it might now turn on.) will complete your instructions and post this evening. thanks.
ok…..here's the combofix report. thanks in advance for any help or insight!

ComboFix 10-01-16.04 - Linda 01/17/2010 18:00:56.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.1256 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\s
c:\windows\kb913800.exe
c:\windows\patch.exe
c:\windows\system32\11478.exe
c:\windows\system32\15724.exe
c:\windows\system32\16827.exe
c:\windows\system32\19169.exe
c:\windows\system32\23281.exe
c:\windows\system32\24464.exe
c:\windows\system32\26962.exe
c:\windows\system32\28145.exe
c:\windows\system32\29358.exe
c:\windows\system32\5705.exe
c:\windows\system32\ccrpTmr6.dll
c:\windows\system32\warning.html

.
((((((((((((((((((((((((( Files Created from 2009-12-17 to 2010-01-17 )))))))))))))))))))))))))))))))
.

2010-01-17 16:17 . 2009-06-30 14:37 28552 —-a-w- c:\windows\system32\drivers\pavboot.sys
2010-01-17 16:16 . 2010-01-17 16:16 ——– d—–w- c:\program files\Panda Security
2010-01-17 02:08 . 2010-01-17 03:04 ——– d—–w- C:\$AVG
2010-01-17 02:07 . 2010-01-17 02:07 12464 —-a-w- c:\windows\system32\avgrsstx.dll
2010-01-17 02:07 . 2010-01-17 02:07 360584 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2010-01-17 02:07 . 2010-01-17 02:07 333192 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2010-01-17 02:07 . 2010-01-17 02:07 28424 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-01-17 02:07 . 2010-01-17 13:25 ——– d—–w- c:\windows\system32\drivers\Avg
2010-01-17 02:06 . 2010-01-17 02:06 ——– d—–w- c:\program files\AVG
2010-01-17 02:06 . 2010-01-17 02:06 ——– d—–w- c:\documents and settings\All Users\Application Data\avg9
2010-01-16 22:18 . 2010-01-17 00:39 ——– d—–w- c:\windows\BDOSCAN8
2010-01-16 20:01 . 2010-01-16 20:03 ——– d—–w- c:\program files\Common Files\Symantec Shared
2010-01-16 19:26 . 2010-01-16 19:26 ——– dc—-w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-16 16:46 . 2010-01-16 16:46 ——– d—–w- c:\documents and settings\Linda\Application Data\Malwarebytes
2010-01-16 16:45 . 2010-01-07 21:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-16 16:45 . 2010-01-16 16:45 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-16 16:45 . 2010-01-07 21:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-01-16 16:44 . 2010-01-16 16:44 ——– d—–w- c:\documents and settings\LocalService\Local Settings\Application Data\Threat Expert
2010-01-16 16:24 . 2010-01-16 16:24 ——– d—–w- c:\windows\system32\drivers\NSS
2010-01-16 16:24 . 2010-01-16 16:24 ——– d—–w- c:\program files\Norton Security Scan
2010-01-16 16:22 . 2010-01-16 16:24 ——– d—–w- c:\documents and settings\All Users\Application Data\Norton
2010-01-16 16:22 . 2010-01-16 16:22 ——– d—–w- c:\documents and settings\All Users\Application Data\Symantec
2010-01-16 16:22 . 2010-01-16 16:24 ——– d—–w- c:\program files\NortonInstaller
2010-01-16 16:22 . 2010-01-16 16:22 ——– d—–w- c:\documents and settings\All Users\Application Data\NortonInstaller
2010-01-16 15:23 . 2010-01-16 15:23 ——– d—–w- c:\documents and settings\Linda\Local Settings\Application Data\Threat Expert
2010-01-16 14:52 . 2009-11-10 15:26 767952 —-a-w- c:\windows\BDTSupport.dll
2010-01-16 14:52 . 2009-11-10 15:28 149456 —-a-w- c:\windows\SGDetectionTool.dll
2010-01-16 14:52 . 2009-10-28 06:36 1152444 —-a-w- c:\windows\UDB.zip
2010-01-16 14:52 . 2008-11-26 17:08 131 —-a-w- c:\windows\IDB.zip
2010-01-16 14:52 . 2009-11-10 15:28 165840 —-a-w- c:\windows\PCTBDRes.dll
2010-01-16 14:52 . 2009-11-10 15:28 1640400 —-a-w- c:\windows\PCTBDCore.dll
2010-01-16 14:50 . 2009-10-30 16:11 233136 —-a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-01-16 14:49 . 2009-11-09 16:20 207792 —-a-w- c:\windows\system32\drivers\PCTCore.sys
2010-01-16 14:49 . 2009-10-06 21:31 87784 —-a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-01-16 14:49 . 2009-09-03 14:45 70408 —-a-w- c:\windows\system32\drivers\pctplsg.sys
2010-01-16 14:49 . 2010-01-17 23:08 ——– d—–w- c:\program files\Spyware Doctor
2010-01-16 14:49 . 2010-01-16 14:53 ——– d—–w- c:\program files\Common Files\PC Tools
2010-01-16 14:49 . 2010-01-16 14:49 ——– d—–w- c:\documents and settings\Linda\Application Data\PC Tools
2010-01-16 14:49 . 2010-01-16 14:49 ——– d—–w- c:\documents and settings\All Users\Application Data\PC Tools
2010-01-16 14:48 . 2010-01-17 23:12 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-01-16 13:39 . 2010-01-16 13:59 10752 —-a-w- c:\windows\DCEBoot.exe
2010-01-13 19:58 . 2010-01-13 19:58 ——– d—–w- c:\documents and settings\Linda\Application Data\Leadertech
2010-01-13 19:58 . 2010-01-13 19:58 ——– d—–w- c:\documents and settings\Linda\Application Data\Backup MyPC
2010-01-13 12:35 . 2009-11-21 15:51 471552 -c—-w- c:\windows\system32\dllcache\aclayers.dll
2009-12-29 13:04 . 2009-12-30 00:05 ——– d—–w- c:\documents and settings\All Users\Application Data\NOS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-17 22:33 . 2010-01-17 22:33 1178673 —-a-w- c:\documents and settings\All Users\SPL7AB.tmp
2010-01-17 15:20 . 2008-10-08 17:41 ——– d—–w- c:\program files\Windows Live Safety Center
2010-01-17 03:04 . 2006-10-19 07:00 ——– d—–w- c:\program files\DIGStream
2010-01-16 20:53 . 2009-03-03 16:12 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-01-14 16:12 . 2009-10-03 11:40 181120 ——w- c:\windows\system32\MpSigStub.exe
2010-01-12 02:54 . 2006-12-22 00:43 22644 —-a-w- c:\documents and settings\Linda\Application Data\wklnhst.dat
2010-01-08 19:41 . 2010-01-08 19:41 79488 —-a-w- c:\documents and settings\Linda\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-12-11 14:32 . 2009-12-10 14:32 ——– d—–w- c:\program files\Windows Media Connect 2
2009-12-02 14:55 . 2009-10-06 18:34 3695616 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2009-12-01 14:26 . 2009-12-01 14:26 1665732 —-a-w- c:\documents and settings\All Users\SPL36E.tmp
2009-11-21 15:51 . 2006-10-19 04:52 471552 —-a-w- c:\windows\AppPatch\aclayers.dll
2009-10-29 07:46 . 2006-10-19 04:53 832512 —-a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46 . 2006-10-19 04:53 832512 —-a-w- c:\windows\system32\wininet(2)(2).dll
2009-10-29 07:46 . 2006-10-19 04:53 1168384 —-a-w- c:\windows\system32\urlmon(2)(2).dll
2009-10-29 07:46 . 2006-10-19 04:53 105984 —-a-w- c:\windows\system32\url(2)(2).dll
2009-10-29 07:46 . 2007-08-13 22:34 268288 —-a-w- c:\windows\system32\iertutil(3)(2).dll
2009-10-29 07:46 . 2006-10-19 04:52 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46 . 2006-10-19 04:52 17408 —-a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38 . 2006-10-19 04:53 75776 —-a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2006-10-19 04:52 25088 —-a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2004-08-03 23:00 265728 —-a-w- c:\windows\system32\drivers\http.sys
2009-03-05 12:52 . 2009-03-05 12:52 336 -c—-w- c:\program files\temp995.bat
2007-01-03 21:18 . 2007-01-03 21:18 1037312 -c—-w- c:\program files\iview399.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TClockEx"="c:\clock\TCLOCKEX.EXE" [2000-03-09 89088]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"AOL Fast Start"="c:\aol 9 point 0 vr\AOL 9.0\AOL.EXE" [2007-04-18 50736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-12-12 344064]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-04-07 761946]
"NDSTray.exe"="NDSTray.exe" [BU]
"Toshiba Hotkey Utility"="c:\program files\Toshiba\Windows Utilities\Hotkey.exe" [2006-08-01 1773568]
"TPSMain"="TPSMain.exe" [2005-06-01 282624]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2005-12-06 1077322]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-26 122880]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-18 151552]
"RTHDCPL"="RTHDCPL.EXE" [2006-09-06 16262656]
"SkyTel"="SkyTel.EXE" [2006-05-17 2879488]
"AGRSMMSG"="AGRSMMSG.exe" [2006-03-18 89541]
"RoxioDragToDisc"="c:\program files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe" [2005-10-21 1687552]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe" [2005-10-21 163840]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2004-12-18 278528]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-12-30 98304]
"AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 71216]
"Traybar"="c:\traybar\Traybar.exe" [2000-12-16 36864]
"lxdvmon.exe"="c:\program files\Lexmark X5400 Series\lxdvmon.exe" [2007-11-02 455336]
"lxdvamon"="c:\program files\Lexmark X5400 Series\lxdvamon.exe" [2007-11-02 25256]
"Lexmark X5400 Series Fax Server"="c:\program files\Lexmark X5400 Series\fm3032.exe" [2007-11-02 307880]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-10-06 520024]
"HostManager"="c:\program files\Common Files\AOL\1236870585\ee\AOLSoftware.exe" [2008-06-24 41824]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_10\bin\jusched.exe" [2006-11-09 49263]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2009-11-18 1243088]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-01-17 2033432]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-10-19 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-01-17 02:07 12464 —-a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\lxdmcoms.exe"=
"c:\\WINDOWS\\system32\\lxdvcoms.exe"=
"c:\\Program Files\\Lexmark X5400 Series\\lxdvamon.exe"=
"c:\\Program Files\\Lexmark X5400 Series\\frun.exe"=
"c:\\Program Files\\Abbyy FineReader 6.0 Sprint\\scan\\scanman6.exe"=
"c:\\Program Files\\Lexmark X5400 Series\\LXDVFax.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdvpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdvjswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdvtime.exe"=
"c:\\Program Files\\Lexmark X5400 Series\\lxdvmon.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"=
"c:\\Program Files\\Common Files\\AOL\\1236870585\\ee\\aolsoftware.exe"=
"c:\\AOL 9 point 0 VR\\AOL 9.0\\waol.exe"=
"c:\\Program Files\\TOSHIBA\\ConfigFree\\CFXFER.exe"=
"c:\\Program Files\\Roxio\\Easy Media Creator 8\\Digital Home\\RoxUpnpServer.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [3/3/2009 9:59 AM 64160]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [1/17/2010 11:17 AM 28552]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [1/16/2010 9:49 AM 207792]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [1/16/2010 9:07 PM 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [1/16/2010 9:07 PM 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [1/16/2010 9:06 PM 285392]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [1/16/2010 9:52 AM 112592]
R2 lxdv_device;lxdv_device;c:\windows\system32\lxdvcoms.exe -service –> c:\windows\system32\lxdvcoms.exe -service [?]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [1/16/2010 9:49 AM 359624]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [6/28/2006 1:50 PM 98816]
S2 lxdvCATSCustConnectService;lxdvCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdvserv.exe [10/18/2007 3:53 PM 98984]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 6:19 PM 13592]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [1/18/2009 4:34 PM 1028432]

— Other Services/Drivers In Memory —

*Deregistered* - PCTSDInjDriver32
.
Contents of the 'Scheduled Tasks' folder

2010-01-16 c:\windows\Tasks\Norton Security Scan for Linda.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-01-16 16:24]
.
.
——- Supplementary Scan ——-
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride =
IE: &AOL Toolbar Search - c:\documents and settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
IE: &WordWeb… - c:\windows\wweb32.dll/lookup.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel
Trusted Zone: aol.com\free
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/56.25/uploader2.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-17 18:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(672)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(4972)
c:\windows\system32\WININET.dll
c:\program files\Spyware Doctor\pctgmhk.dll
c:\program files\Common Files\AOL\ACS\WLHook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\TPwrCfg.DLL
c:\windows\system32\TPwrReg.dll
c:\windows\system32\TPSTrace.DLL
.
———————— Other Running Processes ————————
.
c:\windows\system32\Ati2evxx.exe
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\AVG\AVG9\avgrsx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\windows\system32\acs.exe
c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\windows\system32\lxdmcoms.exe
c:\windows\system32\lxdvcoms.exe
c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
c:\program files\Spyware Doctor\pctsSvc.exe
c:\program files\AVG\AVG9\avgnsx.exe
c:\windows\System32\snmp.exe
c:\toshiba\IVP\swupdate\swupdtmr.exe
c:\windows\system32\TODDSrv.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\TOSHIBA\ConfigFree\NDSTray.exe
c:\windows\system32\TPSMain.exe
c:\windows\RTHDCPL.EXE
c:\windows\AGRSMMSG.exe
c:\program files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe
c:\aol 9 point 0 vr\AOL 9.0\waol.exe
c:\windows\system32\TPSBattM.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\eHome\ehmsas.exe
c:\aol 9 point 0 vr\AOL 9.0\shellmon.exe
.
**************************************************************************
.
Completion time: 2010-01-17 18:19:17 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-17 23:19

Pre-Run: 20,253,569,024 bytes free
Post-Run: 20,321,767,424 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - D238DADA9085A55B6D176E81C5E73EC8
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text.

File::
c:\windows\DCEBoot.exe
c:\documents and settings\All Users\SPL7AB.tmp
c:\program files\temp995.bat

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
ok….here's the latest Combofix (with the drag-and-drop):

ComboFix 10-01-16.04 - Linda 01/17/2010 22:02:36.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.1138 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Linda\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

FILE ::
"c:\documents and settings\All Users\SPL7AB.tmp"
"c:\program files\temp995.bat"
"c:\windows\DCEBoot.exe"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\SPL7AB.tmp
c:\program files\temp995.bat
c:\windows\DCEBoot.exe

.
((((((((((((((((((((((((( Files Created from 2009-12-18 to 2010-01-18 )))))))))))))))))))))))))))))))
.

2010-01-17 16:17 . 2009-06-30 14:37 28552 —-a-w- c:\windows\system32\drivers\pavboot.sys
2010-01-17 16:16 . 2010-01-17 16:16 ——– d—–w- c:\program files\Panda Security
2010-01-17 02:08 . 2010-01-17 03:04 ——– d—–w- C:\$AVG
2010-01-17 02:07 . 2010-01-17 02:07 12464 —-a-w- c:\windows\system32\avgrsstx.dll
2010-01-17 02:07 . 2010-01-17 02:07 360584 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2010-01-17 02:07 . 2010-01-17 02:07 333192 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2010-01-17 02:07 . 2010-01-17 02:07 28424 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-01-17 02:07 . 2010-01-17 23:15 ——– d—–w- c:\windows\system32\drivers\Avg
2010-01-17 02:06 . 2010-01-17 02:06 ——– d—–w- c:\program files\AVG
2010-01-17 02:06 . 2010-01-17 02:06 ——– d—–w- c:\documents and settings\All Users\Application Data\avg9
2010-01-16 22:18 . 2010-01-17 00:39 ——– d—–w- c:\windows\BDOSCAN8
2010-01-16 20:01 . 2010-01-16 20:03 ——– d—–w- c:\program files\Common Files\Symantec Shared
2010-01-16 19:26 . 2010-01-16 19:26 ——– dc—-w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-16 16:46 . 2010-01-16 16:46 ——– d—–w- c:\documents and settings\Linda\Application Data\Malwarebytes
2010-01-16 16:45 . 2010-01-07 21:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-16 16:45 . 2010-01-16 16:45 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-16 16:45 . 2010-01-07 21:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-01-16 16:44 . 2010-01-16 16:44 ——– d—–w- c:\documents and settings\LocalService\Local Settings\Application Data\Threat Expert
2010-01-16 16:24 . 2010-01-16 16:24 ——– d—–w- c:\windows\system32\drivers\NSS
2010-01-16 16:24 . 2010-01-16 16:24 ——– d—–w- c:\program files\Norton Security Scan
2010-01-16 16:22 . 2010-01-16 16:24 ——– d—–w- c:\documents and settings\All Users\Application Data\Norton
2010-01-16 16:22 . 2010-01-16 16:22 ——– d—–w- c:\documents and settings\All Users\Application Data\Symantec
2010-01-16 16:22 . 2010-01-16 16:24 ——– d—–w- c:\program files\NortonInstaller
2010-01-16 16:22 . 2010-01-16 16:22 ——– d—–w- c:\documents and settings\All Users\Application Data\NortonInstaller
2010-01-16 15:23 . 2010-01-16 15:23 ——– d—–w- c:\documents and settings\Linda\Local Settings\Application Data\Threat Expert
2010-01-16 14:52 . 2009-11-10 15:26 767952 —-a-w- c:\windows\BDTSupport.dll
2010-01-16 14:52 . 2009-11-10 15:28 149456 —-a-w- c:\windows\SGDetectionTool.dll
2010-01-16 14:52 . 2009-10-28 06:36 1152444 —-a-w- c:\windows\UDB.zip
2010-01-16 14:52 . 2008-11-26 17:08 131 —-a-w- c:\windows\IDB.zip
2010-01-16 14:52 . 2009-11-10 15:28 165840 —-a-w- c:\windows\PCTBDRes.dll
2010-01-16 14:52 . 2009-11-10 15:28 1640400 —-a-w- c:\windows\PCTBDCore.dll
2010-01-16 14:50 . 2009-10-30 16:11 233136 —-a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-01-16 14:49 . 2009-11-09 16:20 207792 —-a-w- c:\windows\system32\drivers\PCTCore.sys
2010-01-16 14:49 . 2009-10-06 21:31 87784 —-a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-01-16 14:49 . 2009-09-03 14:45 70408 —-a-w- c:\windows\system32\drivers\pctplsg.sys
2010-01-16 14:49 . 2010-01-18 03:10 ——– d—–w- c:\program files\Spyware Doctor
2010-01-16 14:49 . 2010-01-16 14:53 ——– d—–w- c:\program files\Common Files\PC Tools
2010-01-16 14:49 . 2010-01-16 14:49 ——– d—–w- c:\documents and settings\Linda\Application Data\PC Tools
2010-01-16 14:49 . 2010-01-16 14:49 ——– d—–w- c:\documents and settings\All Users\Application Data\PC Tools
2010-01-16 14:48 . 2010-01-18 02:28 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-01-13 19:58 . 2010-01-13 19:58 ——– d—–w- c:\documents and settings\Linda\Application Data\Leadertech
2010-01-13 19:58 . 2010-01-13 19:58 ——– d—–w- c:\documents and settings\Linda\Application Data\Backup MyPC
2010-01-13 12:35 . 2009-11-21 15:51 471552 -c—-w- c:\windows\system32\dllcache\aclayers.dll
2010-01-08 19:41 . 2010-01-08 19:41 79488 —-a-w- c:\documents and settings\Linda\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-12-29 13:04 . 2009-12-30 00:05 ——– d—–w- c:\documents and settings\All Users\Application Data\NOS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-17 15:20 . 2008-10-08 17:41 ——– d—–w- c:\program files\Windows Live Safety Center
2010-01-17 03:04 . 2006-10-19 07:00 ——– d—–w- c:\program files\DIGStream
2010-01-16 20:53 . 2009-03-03 16:12 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-01-14 16:12 . 2009-10-03 11:40 181120 ——w- c:\windows\system32\MpSigStub.exe
2010-01-12 02:54 . 2006-12-22 00:43 22644 —-a-w- c:\documents and settings\Linda\Application Data\wklnhst.dat
2009-12-11 14:32 . 2009-12-10 14:32 ——– d—–w- c:\program files\Windows Media Connect 2
2009-12-02 14:55 . 2009-10-06 18:34 3695616 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2009-12-01 14:26 . 2009-12-01 14:26 1665732 —-a-w- c:\documents and settings\All Users\SPL36E.tmp
2009-11-21 15:51 . 2006-10-19 04:52 471552 —-a-w- c:\windows\AppPatch\aclayers.dll
2009-10-29 07:46 . 2006-10-19 04:53 832512 —-a-w- c:\windows\system32\wininet(2)(2).dll
2009-10-29 07:46 . 2006-10-19 04:53 832512 ——w- c:\windows\system32\wininet.dll
2009-10-29 07:46 . 2006-10-19 04:53 1168384 —-a-w- c:\windows\system32\urlmon(2)(2).dll
2009-10-29 07:46 . 2006-10-19 04:53 105984 —-a-w- c:\windows\system32\url(2)(2).dll
2009-10-29 07:46 . 2007-08-13 22:34 268288 —-a-w- c:\windows\system32\iertutil(3)(2).dll
2009-10-29 07:46 . 2006-10-19 04:52 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46 . 2006-10-19 04:52 17408 —-a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38 . 2006-10-19 04:53 75776 —-a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2006-10-19 04:52 25088 —-a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2004-08-03 23:00 265728 —-a-w- c:\windows\system32\drivers\http.sys
2007-01-03 21:18 . 2007-01-03 21:18 1037312 -c—-w- c:\program files\iview399.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TClockEx"="c:\clock\TCLOCKEX.EXE" [2000-03-09 89088]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"AOL Fast Start"="c:\aol 9 point 0 vr\AOL 9.0\AOL.EXE" [2007-04-18 50736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-12-12 344064]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-04-07 761946]
"NDSTray.exe"="NDSTray.exe" [BU]
"Toshiba Hotkey Utility"="c:\program files\Toshiba\Windows Utilities\Hotkey.exe" [2006-08-01 1773568]
"TPSMain"="TPSMain.exe" [2005-06-01 282624]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2005-12-06 1077322]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-26 122880]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-18 151552]
"RTHDCPL"="RTHDCPL.EXE" [2006-09-06 16262656]
"SkyTel"="SkyTel.EXE" [2006-05-17 2879488]
"AGRSMMSG"="AGRSMMSG.exe" [2006-03-18 89541]
"RoxioDragToDisc"="c:\program files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe" [2005-10-21 1687552]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe" [2005-10-21 163840]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2004-12-18 278528]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-12-30 98304]
"AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 71216]
"Traybar"="c:\traybar\Traybar.exe" [2000-12-16 36864]
"lxdvmon.exe"="c:\program files\Lexmark X5400 Series\lxdvmon.exe" [2007-11-02 455336]
"lxdvamon"="c:\program files\Lexmark X5400 Series\lxdvamon.exe" [2007-11-02 25256]
"Lexmark X5400 Series Fax Server"="c:\program files\Lexmark X5400 Series\fm3032.exe" [2007-11-02 307880]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-10-06 520024]
"HostManager"="c:\program files\Common Files\AOL\1236870585\ee\AOLSoftware.exe" [2008-06-24 41824]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_10\bin\jusched.exe" [2006-11-09 49263]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2009-11-18 1243088]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-01-17 2033432]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-10-19 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-01-17 02:07 12464 —-a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\lxdmcoms.exe"=
"c:\\WINDOWS\\system32\\lxdvcoms.exe"=
"c:\\Program Files\\Lexmark X5400 Series\\lxdvamon.exe"=
"c:\\Program Files\\Lexmark X5400 Series\\frun.exe"=
"c:\\Program Files\\Abbyy FineReader 6.0 Sprint\\scan\\scanman6.exe"=
"c:\\Program Files\\Lexmark X5400 Series\\LXDVFax.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdvpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdvjswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdvtime.exe"=
"c:\\Program Files\\Lexmark X5400 Series\\lxdvmon.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"=
"c:\\Program Files\\Common Files\\AOL\\1236870585\\ee\\aolsoftware.exe"=
"c:\\AOL 9 point 0 VR\\AOL 9.0\\waol.exe"=
"c:\\Program Files\\TOSHIBA\\ConfigFree\\CFXFER.exe"=
"c:\\Program Files\\Roxio\\Easy Media Creator 8\\Digital Home\\RoxUpnpServer.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [3/3/2009 9:59 AM 64160]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [1/17/2010 11:17 AM 28552]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [1/16/2010 9:49 AM 207792]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [1/16/2010 9:07 PM 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [1/16/2010 9:07 PM 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [1/16/2010 9:06 PM 285392]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [1/16/2010 9:52 AM 112592]
R2 lxdv_device;lxdv_device;c:\windows\system32\lxdvcoms.exe -service –> c:\windows\system32\lxdvcoms.exe -service [?]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [1/16/2010 9:49 AM 359624]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [6/28/2006 1:50 PM 98816]
S2 lxdvCATSCustConnectService;lxdvCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdvserv.exe [10/18/2007 3:53 PM 98984]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 6:19 PM 13592]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [1/18/2009 4:34 PM 1028432]

— Other Services/Drivers In Memory —

*Deregistered* - PCTSDInjDriver32
.
Contents of the 'Scheduled Tasks' folder

2010-01-16 c:\windows\Tasks\Norton Security Scan for Linda.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-01-16 16:24]
.
.
——- Supplementary Scan ——-
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride =
IE: &AOL Toolbar Search - c:\documents and settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
IE: &WordWeb… - c:\windows\wweb32.dll/lookup.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel
Trusted Zone: aol.com\free
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/56.25/uploader2.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-17 22:10
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(672)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-01-17 22:13:16
ComboFix-quarantined-files.txt 2010-01-18 03:13
ComboFix2.txt 2010-01-17 23:19

Pre-Run: 20,327,276,544 bytes free
Post-Run: 20,317,712,384 bytes free

- - End Of File - - 7F71B45679634C047D2AFE2D94AD9109


and here's the hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:19:15 PM, on 1/17/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\lxdmcoms.exe
C:\WINDOWS\system32\lxdvcoms.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Traybar\Traybar.exe
C:\Program Files\Lexmark X5400 Series\lxdvmon.exe
C:\Program Files\Lexmark X5400 Series\lxdvamon.exe
C:\Program Files\Common Files\AOL\1236870585\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Traybar\Traybar.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\AOL 9 point 0 VR\AOL 9.0\waol.exe
C:\AOL 9 point 0 VR\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Disk Maintenance\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Traybar] C:\Traybar\Traybar.exe
O4 - HKLM\..\Run: [lxdvmon.exe] "C:\Program Files\Lexmark X5400 Series\lxdvmon.exe"
O4 - HKLM\..\Run: [lxdvamon] "C:\Program Files\Lexmark X5400 Series\lxdvamon.exe"
O4 - HKLM\..\Run: [Lexmark X5400 Series Fax Server] "C:\Program Files\Lexmark X5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1236870585\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [TClockEx] C:\clock\TCLOCKEX.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\AOL 9 point 0 VR\AOL 9.0\AOL.EXE" -b
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &WordWeb… - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://ushousecall02.trendmicro.com/housec…ivex/hcImpl.cab
O16 - DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} (UploadListView Class) - http://picasaweb.google.com/s/v/56.25/uploader2.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/49.12/uploader2.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/…can8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8942.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0…oUploader55.cab
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…862/mcfscan.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: lxdmCATSCustConnectService - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdmserv.exe (file missing)
O23 - Service: lxdm_device - - C:\WINDOWS\system32\lxdmcoms.exe
O23 - Service: lxdvCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdvserv.exe
O23 - Service: lxdv_device - - C:\WINDOWS\system32\lxdvcoms.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe

–
End of file - 13422 bytes
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
i really appreciate all your help. i'm running Spyware Doctor and it is still showing AdwareIE.Plugin (13 infections), Trojan.Generic, Application.NirCmd shall i just ignore those and uninstall spyware doctor and consider myself "healed"? thanks again!

i really appreciate all your help. i'm running Spyware Doctor and it is still showing AdwareIE.Plugin (13 infections), Trojan.Generic, Application.NirCmd

shall i just ignore those and uninstall spyware doctor and consider myself "healed"?

thanks again!

Where is it showing that it's located?
not sure where they are located? i downloaded spyware doctor and there's an icon sitting on my toolbar. it shows those items on my computer but none of the other spyware/malware programs i ran today show it. however, i just closed and relaunded spyware doctor and it comes up with those???

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