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Spyware / Malware / Virus Removal

[Closed] Rootkit TSSD.d

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi my kaspersky keeps detecting Rootkit Win32 TSSD.d.. I've clicked neutralize but the computer freezes on 1%. I've also tried the TDSS killer but it also freezes and so does nothing. Malware Bytes does not detect anything. Help please? Thanks.
Hello and :welcome: Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advise. This may cause a delay, but I will do my best to keep it as short as possible. I will post back shortly with instructions.
Hi,

I will be helping you on removing malwares on your computer. Log research takes time, so please be patient and I'd be grateful if you would note the following:
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Do not install/uninstall anything on your computer unless advised.
  • Do not run any other scanning tools other than those instructed for you to use.
  • Follow the instructions on the order they are given.
  • Stay with this thread until advised when your computer is clean. Absence of symptoms does not necessarily mean a clean computer.
  • If you are being helped regarding this problem on another forum please advice us so that we can close this thread.
  • And lastly, if you have any questions, please ask before proceeding with any of the advised fixes.

_________________________________________________


If you are using Vista or Windows 7, you will need to right click and choose "Run as Administrator" to run the tools we will use.


Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
—————————————————

Please include the contents of the following in your next reply:

DDS.txt

Please attach the second file; Attach.txt. To attach a file, do the following:
  • Under the reply panel is the Attachments Panel.
  • Browse for the attachment file you want to upload, then click the green Upload button.
  • Once it has uploaded, click the Manage Current Attachments drop down box.
  • Click on to insert the attachment into your post
Please post both DDS logs in your next reply.

–Next–

Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any
"<— ROOKIT" entries unless advised!

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
  • Click NO
  • In the right panel, you will see a bunch of boxes that have been checked … leave everything checked and ensure the Show all box is un-checked.
  • Now click the Scan button.
    Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
  • Save it where you can easily find it, such as your desktop.
If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure the 'Show All' button is unticked.
  • Click the Scan button and let the program do its work. GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
To post in your next reply:
1. DDS logs.
2. GMER log.
Hi I cant get the GMER log because the scan doesn't finish; it just freezes. But i got the DDS logs. DDS (Ver_09-12-01.01) - NTFSx86 Run by [removed] at 17:11:13.96 on 10/01/2010 Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_14 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1529 [GMT 0:00] AV: Kaspersky Internet Security *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0} FW: Kaspersky Internet Security *enabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe C:\WINDOWS\system32\ctfmon.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Hotspot Shield\bin\openvpnas.exe C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Java\jre6\bin\jucheck.exe C:\Documents and Settings\H. Kenneth\Desktop\dds.scr ============== Pseudo HJT Report =============== uInternet Settings,ProxyOverride = *.local BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2010\ievkbd.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: Hotspot Shield Class: {f9e4a054-e9b1-4bc3-83a3-76a1ae736170} - c:\program files\hotspot shield\hssie\HssIE.dll uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE mPolicies-explorer: HonorAutoRunSetting = 0 (0x0) IE: Add to Anti-Banner - c:\program files\kaspersky lab\kaspersky internet security 2010\ie_banner_deny.htm IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL Notify: klogon - c:\windows\system32\klogon.dll AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll,c:\progra~1\kasper~1\kasper~1\kloehk.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\h28d8~1.ken\applic~1\mozilla\firefox\profiles\rf5z4lj7.default\ FF - component: c:\program files\mozilla firefox\extensions\[removed]\components\KavLinkFilter.dll FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); ============= SERVICES / DRIVERS =============== R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2009-6-15 128016] R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-12-15 33808] R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-8-12 296976] R2 AVP;Kaspersky Internet Security;c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe [2009-7-3 303376] R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2009-5-13 31760] R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-5-16 19472] =============== Created Last 30 ================ 2010-01-06 13:02:27 16904 —-a-w- c:\windows\system32\drivers\KLMD.sys 2009-12-19 22:01:11 0 d—–w- c:\program files\JDownloader 2009-12-16 00:56:41 17144 —-a-w- c:\docume~1\h28d8~1.ken\applic~1\GDIPFONTCACHEV1.DAT ==================== Find3M ==================== 2010-01-09 21:33:32 95360 —-a-w- c:\windows\system32\drivers\atapi.sys 2009-11-03 17:17:31 48128 –sh–w- c:\docume~1\h28d8~1.ken\applic~1\your_exe.exe 2009-10-29 05:48:04 662016 —-a-w- c:\windows\system32\wininet.dll 2009-10-21 06:00:55 75776 —-a-w- c:\windows\system32\strmfilt.dll 2009-10-21 06:00:55 25088 —-a-w- c:\windows\system32\httpapi.dll 2009-10-13 10:53:29 266752 —-a-w- c:\windows\system32\oakley.dll 2009-08-12 20:07:28 604140 –sha-w- c:\windows\system32\drivers\ISwift3.dat ============= FINISH: 17:12:26.81 =============== 📎Attach.txt
Hi,

Click on Start then Run, on the Run box, copy and paste the following text inside the quotebox:

cmd /c del /f/a/q "c:\docume~1\h28d8~1.ken\applic~1\your_exe.exe"

Click OK.

–Next–

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    atapi.sys
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

–Next–

Please delete GMER.

–Next–

Go HERE to get a new copy of GMER (be sure to delete the old one first). Scroll down to the Download section and click Download EXE. Save it to your desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double-click the file you downloaded. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any
"<— ROOKIT" entries unless advised!

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
  • Click NO
  • In the right panel, you will see a bunch of boxes that have been checked … leave everything checked and ensure the Show all box is un-checked.
  • Now click the Scan button.
    Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
  • Save it where you can easily find it, such as your desktop.
If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure the 'Show All' button is unticked.
  • Click the Scan button and let the program do its work. GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
–Next–

We Need to check for Rootkits with RootRepeal
Please download RootRepeal one of these locations and save it to your desktop
Here
Here
Here
  • Open [external image: Posted Image] on your desktop.
  • Click the [external image: Posted Image] tab.
  • Click the [external image: Posted Image] button.
  • Check just these boxes:
  • [external image: Posted Image]
  • Push Ok
  • Check the box for your main system drive (Usually C:, and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the [external image: Posted Image] button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your post.

To post in your next reply:
1. Systemlook log.
2. GMER log.
3. RootRepeal log.
Hi there.. GMER scan froze again! I was able to get the other two requested logs. SystemLook: SystemLook v1.0 by jpshortstuff (10.01.10) Log created at 17:05 on 11/01/2010 by H. Kenneth (Administrator - Elevation successful) ========== filefind ========== Searching for "atapi.sys" C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e\atapi.sys –a— 96512 bytes [18:40 13/04/2008] [18:40 13/04/2008] 9F3A2F5AA6875C72BF062C712CFA2674 C:\WINDOWS\system32\dllcache\atapi.sys –a–c 95360 bytes [13:55 12/08/2004] [17:48 10/01/2010] CDFE4411A69C224BD1D11B2DA92DAC51 C:\WINDOWS\system32\drivers\atapi.sys –a— 95360 bytes [13:55 12/08/2004] [17:48 10/01/2010] CDFE4411A69C224BD1D11B2DA92DAC51 -=End Of File=- RootRepeal ROOTREPEAL © AD, 2007-2009 ================================================== Scan Start Time: 2010/01/11 17:23 Program Version: Version 1.3.5.0 Windows Version: Windows XP SP2 ================================================== Drivers ——————- Name: rootrepeal.sys Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys Address: 0xAD44D000 Size: 49152 File Visible: No Signed: - Status: - SSDT ——————- #: 011 Function Name: NtAdjustPrivilegesToken Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777336e #: 025 Function Name: NtClose Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7773a86 #: 031 Function Name: NtConnectPort Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777460c #: 035 Function Name: NtCreateEvent Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774b40 #: 037 Function Name: NtCreateFile Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7773d78 #: 041 Function Name: NtCreateKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772460 #: 043 Function Name: NtCreateMutant Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774a18 #: 044 Function Name: NtCreateNamedPipeFile Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7771d0a #: 046 Function Name: NtCreatePort Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77748d4 #: 050 Function Name: NtCreateSection Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7773102 #: 051 Function Name: NtCreateSemaphore Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774c72 #: 052 Function Name: NtCreateSymbolicLinkObject Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777640e #: 053 Function Name: NtCreateThread Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7773886 #: 056 Function Name: NtCreateWaitablePort Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774976 #: 063 Function Name: NtDeleteKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772a20 #: 065 Function Name: NtDeleteValueKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772cf8 #: 066 Function Name: NtDeviceIoControlFile Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777421c #: 068 Function Name: NtDuplicateObject Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7776980 #: 071 Function Name: NtEnumerateKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772e3a #: 073 Function Name: NtEnumerateValueKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772ee4 #: 084 Function Name: NtFsControlFile Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774016 #: 097 Function Name: NtLoadDriver Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7775ea6 #: 098 Function Name: NtLoadKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777243c #: 099 Function Name: NtLoadKey2 Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777244e #: 111 Function Name: NtNotifyChangeKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7773030 #: 114 Function Name: NtOpenEvent Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774be2 #: 116 Function Name: NtOpenFile Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7773b08 #: 119 Function Name: NtOpenKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772604 #: 120 Function Name: NtOpenMutant Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774ab0 #: 122 Function Name: NtOpenProcess Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777356e #: 125 Function Name: NtOpenSection Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7776438 #: 126 Function Name: NtOpenSemaphore Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774d14 #: 128 Function Name: NtOpenThread Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7773492 #: 160 Function Name: NtQueryKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772f8e #: 161 Function Name: NtQueryMultipleValueKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772bb6 #: 177 Function Name: NtQueryValueKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77728bc #: 180 Function Name: NtQueueApcThread Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7776128 #: 192 Function Name: NtRenameKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772b34 #: 193 Function Name: NtReplaceKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77720c2 #: 194 Function Name: NtReplyPort Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777509e #: 195 Function Name: NtReplyWaitReceivePort Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774f64 #: 200 Function Name: NtRequestWaitReplyPort Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7775c30 #: 204 Function Name: NtRestoreKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772224 #: 206 Function Name: NtResumeThread Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7776860 #: 207 Function Name: NtSaveKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7771ec4 #: 210 Function Name: NtSecureConnectPort Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7774312 #: 213 Function Name: NtSetContextThread Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7773984 #: 230 Function Name: NtSetInformationToken Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77755f2 #: 237 Function Name: NtSetSecurityObject Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7775fa0 #: 240 Function Name: NtSetSystemInformation Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77764c2 #: 247 Function Name: NtSetValueKey Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7772744 #: 253 Function Name: NtSuspendProcess Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77765a6 #: 254 Function Name: NtSuspendThread Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77766d2 #: 255 Function Name: NtSystemDebugControl Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb7775dd2 #: 257 Function Name: NtTerminateProcess Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77736ea #: 258 Function Name: NtTerminateThread Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb777363c #: 277 Function Name: NtWriteVirtualMemory Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xb77737c8 ==EOF==
Hi,

Download Combofix from any of the links below. You must rename it before saving it. Save it as SubsFix.exe

* IMPORTANT !!! Save SubsFix.exe to your Desktop

Link 1
Link 2

——————————————————————–
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link - How to Disable your Security Programs
——————————————————————–

  • Double click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Hi.. here is the ComboFix log as requested.

ComboFix 10-01-12.04 - H. Kenneth 13/01/2010 6:19.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1658 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\SubsFix.exe
AV: Kaspersky Internet Security *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\H. Kenneth\Application Data\Desktopicon
c:\documents and settings\H. Kenneth\Application Data\Desktopicon\eBay.ico
c:\documents and settings\H. Kenneth\Application Data\Desktopicon\uninst.exe
c:\documents and settings\H. Kenneth\Application Data\inst.exe

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it :P
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_APPLE_MOBILE_DEVICE
——-\Service_Apple Mobile Device


((((((((((((((((((((((((( Files Created from 2009-12-13 to 2010-01-13 )))))))))))))))))))))))))))))))
.

2010-01-08 00:26 . 2010-01-08 00:26 ——– d—–w- c:\program files\Microsoft Silverlight
2010-01-06 13:02 . 2010-01-06 13:02 16904 —-a-w- c:\windows\system32\drivers\KLMD.sys
2010-01-06 13:00 . 2010-01-06 13:00 ——– d-s—w- c:\windows\system32\config\systemprofile\UserData
2010-01-04 00:42 . 2010-01-04 00:56 ——– d—–w- c:\documents and settings\H. Kenneth\Local Settings\Application Data\Adobe
2010-01-04 00:41 . 2010-01-04 00:41 ——– d—–w- c:\program files\Common Files\Adobe
2009-12-19 22:01 . 2009-12-20 13:58 ——– d—–w- c:\program files\JDownloader

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-13 06:01 . 2009-08-12 20:05 ——– d—–w- c:\documents and settings\All Users\Application Data\Kaspersky Lab
2010-01-12 18:57 . 2009-08-12 18:12 664 —-a-w- c:\windows\system32\d3d9caps.dat
2010-01-12 18:57 . 2009-08-13 01:17 ——– d—–w- c:\documents and settings\H. Kenneth\Application Data\Vso
2010-01-12 18:28 . 2004-08-12 13:55 95360 —-a-w- c:\windows\system32\drivers\atapi.sys
2010-01-12 17:17 . 2009-08-12 11:01 ——– d—–w- c:\documents and settings\H. Kenneth\Application Data\vlc
2010-01-04 17:13 . 2009-09-17 16:22 ——– d—–w- c:\program files\Hotspot Shield
2009-11-15 14:47 . 2009-08-11 20:13 17144 —-a-w- c:\documents and settings\H. Kenneth\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-15 03:05 . 2009-11-15 03:05 ——– d—–w- c:\program files\MSBuild
2009-11-15 03:05 . 2009-11-15 03:05 ——– d—–w- c:\program files\Reference Assemblies
2009-11-10 23:30 . 2009-11-10 23:17 256 —-a-w- c:\windows\system32\pool.bin
2009-10-29 05:48 . 2004-08-12 14:09 662016 —-a-w- c:\windows\system32\wininet.dll
2009-10-21 06:00 . 2004-08-12 14:06 75776 —-a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00 . 2004-08-12 13:57 25088 —-a-w- c:\windows\system32\httpapi.dll
2009-10-20 14:58 . 2004-08-12 13:57 263552 —-a-w- c:\windows\system32\drivers\http.sys
2009-08-12 20:07 . 2009-08-12 20:07 604140 –sha-w- c:\windows\system32\drivers\ISwift3.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}]
2009-09-17 16:22 218160 —-a-w- c:\program files\Hotspot Shield\hssie\HssIE.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-12 148888]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
"BlackBerryAutoUpdate"="c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe" [2009-08-31 623960]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"avp"="c:\program files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe" [2009-07-03 303376]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2004-08-12 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"HonorAutoRunSetting"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\BitLord\\BitLord.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\javaw.exe"=

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [15/12/2008 19:41 33808]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [13/05/2009 16:46 31760]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [16/05/2009 19:59 19472]
.
.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\H. Kenneth\Application Data\Mozilla\Firefox\Profiles\rf5z4lj7.default\
FF - component: c:\program files\Mozilla Firefox\extensions\[removed]\components\KavLinkFilter.dll
FF - plugin: c:\program files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

AddRemove-eBay Icon - c:\documents and settings\H. Kenneth\Application Data\Desktopicon\uninst.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-13 06:25
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(3608)
c:\windows\system32\msi.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Hotspot Shield\bin\openvpnas.exe
c:\program files\Hotspot Shield\HssWPR\hsssrv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2010-01-13 06:27:59 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-13 06:27

Pre-Run: 53,288,009,728 bytes free
Post-Run: 53,272,891,392 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - C5D768CA219FCDF0EB3F383124178BD9
Hi,

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post back the log.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.

–Next–

Please do a scan with Kaspersky Online Scanner.
  • Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run. (At times it may appear to stall)
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
    • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
    • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Once the scan is complete, click on View scan report To obtain the report:
  • Click on: Save Report As
  • Next, in the Save as prompt, Save in area, select: Desktop
  • In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select: Text file [*.txt]
  • Then, click: Save
  • Please post the Kaspersky Online Scanner Report in your reply.
–Next–

Please run another DDS scan for me.

To post in your next reply:
1. Malwarebytes' log.
2. Kaspersky log.
3. DDS logs.
4. How is your computer?

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