[Closed] very slow, unresponsive and freezes up laptop

almar, It's simple really. You can't connect because I'm an idiot. You connect through AOL and I removed what I was thinking was old AOL files that weren't being used anymore. I was thinking of a different log where I asked the poster if he used AOL. Wasn't you. If you an AOL disk, you can reinstall AOL. If not, I can give you instructions to "un-remove" then files. Let me know please. (Sorry about that).

TomK I use ATT for connection to the internet.I had previously used AOL for dial up connection few years back,I still don't understand what AOL got to do with it.But in any case we have to revert the action we did and get these files back.I do not have an AOL disk .What about those two HKEY…. files that were deleted do thay have anything to do with the internet connection??

almar,

They only things we removed are specific to AOL. Except for one driver that appeared to be randomly named.

Please go to the C:\_OTL folder and then open the Moved files folder. Right click on rhdrxwlx.sys and select copy.

Then go to the c:\windows\system32\drivers folder. Right click in a open spot and select paste.

Let me know if this restores your connection.

I could not find rhdrxwlx.sys within Moved files folder.There is the 12092009-233844 and the12202009-104232 folders which contains the moved files on the two separate date that we did the scans. Each contain a C_ and a C_program files subfolders. the program files folder has the America Online 9.0 sub folder that were moved into this morning.Where can I find the file you are referring to?

Tomk I looked at the OTL report log after the fix. it lists rhdrxwlx.sys as not found. that's why it is not amongst the OTL moved files in the folder.Perhaps we can revert the system to a restore point before this action was taken.

almar, Go ahead and restore to an earlier date. I honestly don't have a clue as to why removing AOL would stop you from accessing. Let's give it a try.

TomK I did the restoration to a day before the action was taken.I was hoping to restore the internet connection.Unfortunately that did not solve the problem.Could it be those 2 deleted files, I mentioned previously, were the reason for this and were not reinstated after the restoration . By the way AOL programs are still in the "OTL Moved folder" after the restoration.Please help

having said that about AOL. I found that now we got a copy of AOL in the Program Files folder.Not just in the Moved Files folder. So we do have AOL back again. It is either the two deleted files or all the deleted temp files that were responsible for interrupting the internet connection.Does the Restore operation reinstate deleted files ??

almar, The temp files are just dross. They won't effect your connection. Everything else is just AOL. Can you describe what exactly happens when you try to connect?

TomK happy to tell you that after a couple of trials I got connected to the net.Right now we have the AOL back in the system.

almar, I'm totally confused. You don't use AOL, but when it is removed from the system, you can't connect to the internet? I'm beginning to think I should send you over to the Tech Team. What do you think?

Hi TomK This is too much of a compliment.Thanks.As you I still don't know the correlation between AOL and the net connection. I will moniter the computer performance for a day or two and report to you .I don't think we are out of the woods yet. Many thanks By the way here is the OTL report for your attention although it was done pre-restore time: All processes killed ========== PROCESSES ========== Process explorer.exe killed successfully! ========== REGISTRY ========== Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6 not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\4982D40A-C53B-4615-B15B-B5B5E98D167C not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\C4069E3A-68F1-403E-B40E-20066696354B not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\HostManager deleted successfully. 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C:\sqmdata03.sqm moved successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: g ->Temp folder emptied: 188994706 bytes ->Temporary Internet Files folder emptied: 2023865 bytes ->Java cache emptied: 13818459 bytes ->FireFox cache emptied: 36157753 bytes User: LocalService ->Temp folder emptied: 65984 bytes ->Temporary Internet Files folder emptied: 33170 bytes User: michele User: NetworkService ->Temp folder emptied: 24370 bytes ->Temporary Internet Files folder emptied: 33170 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes Windows Temp folder emptied: 855392 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 230.80 mb OTL by OldTimer - Version 3.1.12.0 log created on 12202009_104232 Files\Folders moved on Reboot… Registry entries deleted on Reboot…

almar,

I agree that somethings not right. However, I'm afraid it might be a windows problem rather than a current malware problem.

Do you have your windows disk? If so, we could check critical system files.

Windows Protected System File Checker SFC

Click Start in the lower left of your screen.
Select Run
Type: sfc /scannow (note the space)
Hit OK
Have your Win XP installation disc handy as if damaged files are found they will need to be copied across from your disc, if SFC can't find correct copies elsewhere.

Hi TomK I have two disks that came with the laptop, I don't know which one to use windows XP operating system CD Application and Driver Recovery DVD a couple of threads back you have mentioned to install SP3.I have not done so yet.Do you think it is very essential because I had heard that SP3 slows down the computer even more.Do the benefits outweigh that in your opinion?

almar, It is my experience that slowdowns by SP3 are not noticeable. But the security risks are immense. The Operating system disk is the one you will want if SFC requests it.