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[Closed] installations problems


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19 replies to this topic

#16 dawniee

dawniee

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Posted 02 December 2009 - 02:22 PM

Tomk, Thanks for the help so, I seem to be having problems with the rootrepeal, i download it, it doesnt give me the option to save to desktop because when i run the program it opens the window initializing and then hangs, i have tried with all three links you posted all do the same thing, error message does come up with virtual memory low, i have managed to do the dds files and the logs are as follows; from the attach file; UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-12-01.01) ==== Disk Partitions ========================= ==== Disabled Device Manager Items ============= ==== System Restore Points =================== No restore point in system. ==== Installed Programs ====================== Adobe Acrobat 5.0 Adobe Atmosphere Player for Acrobat and Adobe Reader Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Photoshop Album 2.0 Starter Edition Adobe Reader 9.1 Amaya Anti-Spyware Apple Mobile Device Support Apple Software Update Authentium AVG 8.5 Bible Seeker Version 1.0.1 Blaze Media Pro Bonjour Britannica Ready Reference broadband medic Byki Byki Express for Dawn Smith C-Media WDM Audio Driver Cakewalk VST Adapter 4.4.4.0 Canon LBP2900 Cossacks - European Wars Critical Update for Windows Media Player 11 (KB959772) DelFin Media Viewer DivX Web Player Dragon NaturallySpeaking 5.0 DreamStation DXi2 eJay Dance 7 EXPERTool Eyewitness World Atlas Firebird SQL Server - MAGIX Edition FTapp (remove only) Google Chrome Google Earth Google Update Helper Google Updater GraphicView 32 HARDiNFO 2002 Professional HighMAT Extension to Microsoft Windows XP CD Writing Wizard HijackThis 2.0.2 History's Greatest Battles Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) IBM ViaVoice Pro USB 10.0 - UK English Image Browser InfoTray Inspiration 7 Intl InterVideo WinDVD iTunes Java 2 Runtime Environment Standard Edition v1.3.1_03 Java™ 6 Update 15 Junk Mail filter update Kazaa 2.7.1 Launcher Lernout & Hauspie TruVoice American English TTS Engine Logitech Desktop Messenger Logitech iTouch Software Logitech MouseWare 9.79.1 Logitech Resource Center MadOnion.com/3DMark2001 SE MailWasher Malwarebytes' Anti-Malware MaxALERT MediaLoads MemWatcher Microsoft .NET Framework (English) Microsoft .NET Framework (English) v1.0.3705 Microsoft .NET Framework 1.0 Hotfix (KB928367) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB886903) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Application Error Reporting Microsoft Baseline Security Analyzer 1.2 Microsoft Choice Guard Microsoft Combat Flight Simulator Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Data Access Components KB870669 Microsoft Flight Simulator 2004 A Century of Flight Microsoft Flight Simulator 98 Microsoft Office 2000 Premium Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Windows XP Video Decoder Checkup Utility MSVCRT MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Nero - Burning Rom (Web installer) NetIQ Endpoint NetIQ Qcheck ntl Netguard ntl Netguard Security NVIDIA Display Driver NVIDIA WDM Drivers NVIDIA Windows 2000/XP Display Drivers Olympus DSS Player 2000 for DM-1 Olympus Voice & Music DM-1 Utility Software Omniquad Set Me Up Paint Shop Pro 6.02 CD PaperPort Pressworks 3 QuickTime Security Update for CAPICOM (KB931906) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Segoe UI SiSoftware Sandra 2002 Standard Sonar Producer Edition v4.0.3 Sound Blaster Live! Symantec Network Driver Update SystemInfo 1.0.1.3 Text-To-Speech-Runtime Tropico Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB971180) Update for Windows Internet Explorer 8 (KB976749) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB961503) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB973687) Update for Windows XP (KB973815) VC80CRTRedist - 8.0.50727.762 ViviCam X325 Digital Camera Driver ViviCam X325 User's Manual WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Sign-in Assistant Windows Live Upload Tool Windows Live Writer Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 WinMX Zoom V.92 PCI Voice Faxmodem ==== End Of File =========================== from the dds file; DDS (Ver_09-12-01.01) - NTFSx86 Run by Owner at 19:34:33.15 on 02/12/2009 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15 AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} ============== Running Processes =============== ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.co.uk/ uSearch Page = uSearch Bar = mSearch Bar = uInternet Settings,ProxyOverride = 127.0.0.1;hxxp://localhost;*.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s mSearchAssistant = hxxp://www.google.com/ie mCustomizeSearch = uURLSearchHooks: H - No File uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: DgnWebIE: {2843dac1-05ef-11d2-95ba-0060083493d6} - c:\windows\speech\dragon\web_ie.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - No File TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll TB: {FE6BC4EF-5676-484B-88AE-883323913256} - No File TB: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - No File TB: {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - No File TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File EB: {90C61707-C8F8-43DB-A25C-C1F4B18EE41E} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe mRun: [CTAvTray] c:\program files\creative\sblive\program\CTAvTray.EXE mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mRun: [nwiz] nwiz.exe /install mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript mRunOnce: [CTAVTray] c:\program files\creative\sblive\program\CTAvStub.EXE EAX.AVI dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE dRun: [Symantec NetDriver Warning] c:\progra~1\symnet~1\SNDWarn.exe dRunOnce: [SRUUninstall] "c:\windows\system32\msiexec.exe" /l*v c:\windows\temp\SND532unin.txt /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress uPolicies-explorer: <NO NAME> = IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll Trusted Zone: xlox.nl\www DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: {00000075-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxacm.CAB DPF: {00000161-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/msaudio.cab DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - hxxp://symantec.atgnow.com/sdccommon/download/tgctlsi.cab DPF: {01118F00-3E00-11D2-8470-0060089874ED} - hxxp://symantec.atgnow.com/sdccommon/download/ssrc.cab DPF: {01119400-3E00-11D2-8470-0060089874ED} - hxxp://symantec.atgnow.com/sdccommon/download/sprtctlln.cab DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} - hxxp://www.bebo.com/files/BeboUploader.5.1.4.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204 DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxps://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab DPF: {205FF73B-CA67-11D5-99DD-444553540000} - hxxp://www.spywarestormer.com/files2/Install.cab DPF: {33363249-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/i263_32.cab DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} - hxxps://moneymanager.egg.com/Pinsafe/accounttracking.cab DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - hxxp://207.188.7.150/2574dc222097081d3905/netzip/RdxIE601.cab DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162114706843 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - hxxp://toolbar.google.com/data/GoogleActivate.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - hxxp://www.installengine.com/engine/isetup.cab DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37618.4092824074 DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} - hxxp://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab DPF: {CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131_03-win.cab DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxp://www.symantec.com/techsupp/asa/ctrl/SymAData.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {E7D2588A-7FB5-47DC-8830-832605661009} - hxxp://liveca12.custhelp.com/7530-b327h/rnl/java/RntX.cab Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: avgrsstarter - avgrsstx.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ============= SERVICES / DRIVERS =============== =============== Created Last 30 ================ 2009-11-26 15:46:14 0 d-----w- c:\docume~1\owner\applic~1\Malwarebytes 2009-11-26 15:46:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2009-11-26 15:46:02 19160 ----a-w- c:\windows\system32\drivers\mbam.sys 2009-11-26 15:46:02 0 d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-11-26 15:46:02 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-11-20 21:34:47 0 d-----w- c:\program files\Trend Micro 2009-11-09 15:06:39 0 d-----r- c:\docume~1\owner\applic~1\Brother ==================== Find3M ==================== 2009-10-30 21:36:51 339968 ----a-w- c:\windows\system32\pythoncom25.dll 2009-10-30 21:36:50 348160 ----a-w- c:\windows\system32\Msvcr71.dll 2009-10-30 21:36:50 114688 ----a-w- c:\windows\system32\pywintypes25.dll 2009-10-30 21:36:46 2117632 ----a-w- c:\windows\system32\python25.dll 2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll 2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll 2009-04-08 17:17:00 1431504 -c--a-w- c:\program files\RegCureSetup_RW.exe 2009-04-02 15:47:51 1234120 ----a-w- c:\program files\wrar380.exe 2007-04-30 10:39:40 4991776 -c--a-w- c:\program files\rminstall.exe 2007-04-30 10:18:43 2633928 -c--a-w- c:\program files\AROTrial.exe 2006-11-29 12:05:00 31771144 -c--a-w- c:\program files\ntl_netguard.exe 2006-11-28 10:57:21 17528312 -c--a-w- c:\program files\ie7setup_mail.exe 2006-10-26 07:22:01 6469352 -c--a-w- c:\program files\avgas-setup-7.5.0.50.exe 2006-10-26 07:20:47 17207032 -c--a-w- c:\program files\avg75free_428a818.exe 2006-10-07 10:20:21 8282187 -c--a-w- c:\program files\vlc-0.8.5-win32.exe 2003-04-01 12:31:52 1478437 -c--a-w- c:\program files\MailWasherFree.exe 2003-03-01 16:31:38 13736688 -c--a-w- c:\program files\AcroReader51_ENU_full.exe 2003-02-26 20:55:02 9255712 -c--a-w- c:\program files\a5u1t1.exe 2002-11-22 16:47:26 5955674 -c--a-w- c:\program files\it213enu.exe 2002-11-06 11:04:58 1999328 -c--a-w- c:\program files\hk1053.exe 2002-11-02 16:50:01 168600 -c--a-w- c:\program files\maxinstaller.exe 2002-11-02 10:54:21 665470 -c--a-w- c:\program files\GE2Install.EXE 2002-10-23 19:44:00 2827604 -c--a-w- c:\program files\iMeshV3.exe 2002-10-23 19:42:29 1785488 -c--a-w- c:\program files\icqlite.exe 2001-06-20 15:19:18 40960 -c--a-w- c:\program files\ACMonitor_X83.exe 2007-11-19 23:07:55 11270 -csha-w- c:\windows\system32\KGyGaAvL.sys 2009-05-30 23:33:26 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009053120090601\index.dat ============= FINISH: 19:35:31.00 =============== let me know what i should do nexts thanks. Dawniee

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#17 Tomk

Tomk

    Beguilement Monitor

  • Classroom Admin
  • 20,250 posts

Posted 02 December 2009 - 02:47 PM

dawniee,

Let's try a different ARK scanner.

Please download gmer.zip from Gmer and save it to your desktop.

  • Right click on gmer.zip and select Extract All....
  • Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  • Click on the Browse button. Click on Desktop. Then click OK.
  • Click Next. It will start extracting.
  • Once done, check (tick) the Show extracted files box and click Finish.
  • Double click on gmer.exe to run it.
  • Select the Rootkit tab.
  • On the right hand side, check all the items to be scanned, but leave Show All box unchecked.
  • Select all drives that are connected to your system to be scanned.
  • Click on the Scan button.
  • When the scan is finished, click Copy to save the scan log to the Windows clipboard.
  • Open Notepad or a similar text editor.
  • Paste the clipboard contents into the text editor.
  • Save the Gmer scan log and post it in your next reply.

Note: Do not run any programs while Gmer is running.

Tomk
------------------------------------------------------------
Microsoft MVP 2010-2014
Topics are closed after 5 days without response
 


#18 dawniee

dawniee

    New Member

  • Authentic Member
  • Pip
  • 10 posts

Posted 07 December 2009 - 05:41 AM

Tomk,

from GMER;

GMER 1.0.15.15252 - http://www.gmer.net
Rootkit scan 2009-12-03 01:53:13
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\pxtdypoc.sys


---- System - GMER 1.0.15 ----

Code \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.) ZwClose [0xF465084C]
Code \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.) ZwCreateSection [0xF4650AEC]
Code \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.) ZwWriteFile [0xF465000C]
Code \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.) IoCreateFile
Code \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.) NtClose
Code \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.) NtCreateSection
Code \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.) NtWriteFile

---- Kernel code sections - GMER 1.0.15 ----

PAGE ntoskrnl.exe!NtCreateSection 805652B3 7 Bytes JMP F4650AF0 \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.)
PAGE ntoskrnl.exe!NtClose 80567A6D 5 Bytes JMP F4650850 \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.)
PAGE ntoskrnl.exe!IoCreateFile 8056F4AB 5 Bytes JMP F464FBF0 \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.)
PAGE ntoskrnl.exe!NtWriteFile 80576F4D 7 Bytes JMP F4650010 \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.)
.text C:\WINDOWS\System32\DRIVERS\nv4_mini.sys section is writeable [0xF7E50340, 0x121A5F, 0xF8000020]
.text C:\WINDOWS\System32\nv4_disp.dll section is writeable [0xBF9D6380, 0x25BA81, 0xF8000020]
PAGE Fastfat.SYS F461C9C8 7 Bytes JMP F4651110 \SystemRoot\system32\DRIVERS\css-dvp.sys (Dynamic Virus Protection/Command Software Systems, Inc.)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


speak to you soon

Dawniee

#19 Tomk

Tomk

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Posted 07 December 2009 - 10:03 AM

dawniee,

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link --> http://forums.whatth...ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Tomk
------------------------------------------------------------
Microsoft MVP 2010-2014
Topics are closed after 5 days without response
 


#20 Tomk

Tomk

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Posted 14 December 2009 - 12:26 PM

Due to inactivity this topic will be closed. If you need help please start a new thread.

Tomk
------------------------------------------------------------
Microsoft MVP 2010-2014
Topics are closed after 5 days without response
 

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