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Spyware / Malware / Virus Removal

[Closed] installations problems

52 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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my cd drive doesnt refresh itself and doesnt install and programs, if i download a program the same thing hapens and i get an error message saying encounted problems and has to close, i managed to download hjt and run a scan I need to know what i have to delete, thank you

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:35:24, on 20/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\NetIQ\Endpoint\endpoint.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\CNAB4RPK.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Creative\SBLive\Program\CTAvTray.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.dogpile.com/info.dogpl.dld.toolbar/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost;*.local
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\WINDOWS\Speech\Dragon\web_ie.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [CTAvTray] C:\Program Files\Creative\SBLive\Program\CTAvTray.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - HKLM\..\RunOnce: [CTAVTray] C:\Program Files\Creative\SBLive\Program\CTAvStub.EXE EAX.AVI
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ErrorFix] C:\Program Files\ErrorFix\ErrorFix.exe -boot
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-21-507921405-412668190-682003330-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-507921405-412668190-682003330-1003\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-18\..\RunOnce: [SRUUninstall] "C:\WINDOWS\System32\msiexec.exe" /L*v C:\WINDOWS\TEMP\SND532unin.txt /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [SRUUninstall] "C:\WINDOWS\System32\msiexec.exe" /L*v C:\WINDOWS\TEMP\SND532unin.txt /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress (User 'Default user')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/dow…llerControl.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgnow.com/sdccommon/download/tgctlsi.cab
O16 - DPF: {01118F00-3E00-11D2-8470-0060089874ED} (SupportSoft RemoteControl Class) - http://symantec.atgnow.com/sdccommon/download/ssrc.cab
O16 - DPF: {01119400-3E00-11D2-8470-0060089874ED} (SupportSoft Listener Control) - http://symantec.atgnow.com/sdccommon/download/sprtctlln.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/2574dc222097081d3905/…ip/RdxIE601.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1162114706843
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca12.custhelp.com/7530-b327h/rnl/java/RntX.cab
O18 - Protocol: bw+0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: offline-8876480 - {50376329-B319-446A-9EDF-A93713AFD746} - C:\Program Files\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: .NET Connection Service - - (no file)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Google Update Service (gupdate1c9d0114d4fed78) (gupdate1c9d0114d4fed78) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NetIQ Endpoint (NetIQEndpoint) - NetIQ Corporation - C:\PROGRA~1\NetIQ\Endpoint\endpoint.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Documents and Settings\Owner\Local Settings\Temp\{FDC92B46-1321-4E6A-9992-32067FFBD105}\NMSAccessU.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

–
End of file - 23969 bytes
Hi dawniee,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).

Also please describe how your computer behaves at the moment.
Hi Tomk, Thanks so much for the assistant on this matter. My computer works relatively well it is just when i want to install any program from disc or download programs nothing will install, there are some programs that seize up when i try to run them but they are secondary issues. thanks again and i'll run through what you've posted and reply asap. Dawniee
Hi Tomk, heres the log you requested, hope it helps Operating System: Windows XP Service Pack 3 Num of Processors: Number of CPU(s): 1 Computer Name: JIMS Memory Status: Installed RAM: 512MB Memory Available: 84272KB Precent of used RAM: %83 Hard Disk Information: Number of Hard Disk Drives: 2 — Hard Disk No. 1 — Cylinders: 10011 Tracks per cylinder: 255 Sectors per track: 63 Bytes per sector: 512 Total size: 82343278080 (Bytes) -> 78528 (MB) -> 76 (GB)— Hard Disk No. 2 — Cylinders: 14946 Tracks per cylinder: 255 Sectors per track: 63 Bytes per sector: 512 Total size: 122935034880 (Bytes) -> 117239 (MB) -> 114 (GB) Running Processes c:\windows\explorer.exe, 1033728, 12896823fb95bfb3dc9b46bcaedc9923 c:\windows\system32\devldr32.exe, 25088, 1388bb809e435b04d20067bcf6ddbe26 c:\windows\system32\wuauclt.exe, 53472, 62bb79160f86cd962f312c68c6239bfd c:\program files\creative\sblive\program\ctavtray.exe, 21504, 00b73b857d6eaa7d34d94cca47c6fb8a c:\program files\quicktime\qttask.exe, 413696, 6df76965a0fb8237e9c3b3cab9815ec2 c:\program files\itunes\ituneshelper.exe, 267048, 04a9f0c58b170f30445bcc0683ef9ffc c:\progra~1\avg\avg8\avgtray.exe, 2028312, 1ed19fc912613f7aa7ec822812de9e0c c:\program files\java\jre6\bin\jusched.exe, 149280, 90e0f7fdcac66fb50c1ce1a1c7396642 c:\program files\scansoft\paperport\pptd40nt.exe, 57393, 852803aaf50a785bafe788d2ad666c78 c:\windows\system32\ctfmon.exe, 15360, 5f1d5f88303d4a4dbc8e5f97ba967cc3 c:\windows\system32\rundll32.exe, 33280, 037b1e7798960e0420003d05bb577ee6 c:\program files\windows media player\wmpnscfg.exe, 204288, 7eaed08ccca4ddde61a388c82598cfa9 c:\program files\google\chrome\application\chrome.exe, 921072, f9dcb035b7751b4149be9a694b734614 c:\program files\google\chrome\application\chrome.exe, 921072, f9dcb035b7751b4149be9a694b734614 c:\program files\antimalware_pro\antimalware_pro.exe, 7859376, 97da86ed43771ff4f48e03e54e9c10b0 c:\program files\java\jre6\bin\jucheck.exe, 386872, 86f56f1b9db52b5629a7bec1c1bd2b48 Startup registry items (LOCAL MACHINE) [CTAvTray], C:\Program Files\Creative\SBLive\Program\CTAvTray.EXE [QuickTime Task], "C:\Program Files\QuickTime\QTTask.exe" -atboottime [iTunesHelper], "C:\Program Files\iTunes\iTunesHelper.exe" [UserFaultCheck], %systemroot%\system32\dumprep 0 -u [AVG8_TRAY], C:\PROGRA~1\AVG\AVG8\avgtray.exe [nwiz], nwiz.exe /install [Cmaudio], RunDll32 cmicnfg.cpl,CMICtrlWnd [Adobe Reader Speed Launcher], "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [SunJavaUpdateSched], "C:\Program Files\Java\jre6\bin\jusched.exe" [SSBkgdUpdate], "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot [PaperPort PTD], C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe [IndexSearch], C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe [IMJPMIG8.1], "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 [MSPY2002], C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC [PHIME2002ASync], C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC [PHIME2002A], C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName Startup registry items (CURRENT USER) [ctfmon.exe], C:\WINDOWS\system32\ctfmon.exe [ErrorFix], C:\Program Files\ErrorFix\ErrorFix.exe -boot [swg], "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [WMPNSCFG], C:\Program Files\Windows Media Player\WMPNSCFG.exe [A_M_P_NET], C:\Program Files\AntiMalware_Pro\AntiMalware_Pro.exe BHO Items {18DF081C-E8AD-4283-A596-FA578C2EBDC3} {2843DAC1-05EF-11D2-95BA-0060083493D6} {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} {5C255C8A-E604-49b4-9D64-90988571CECB} {9030D464-4C02-4ABF-8ECC-5164760863C6} {A3BC75A2-1F87-4686-AA43-5347D756017C} {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} {DBC80044-A445-435b-BC74-9C25C1C588A9} {E7E6F031-17CE-4C07-BC86-EABFE594F69C} Executable files that were created in last 30 days: c:\documents and settings\owner\my documents\downloads\anti-malware-application.exe, 2695672, 463a8c95f60078bbbba8fdffba144db7 c:\documents and settings\owner\my documents\downloads\hjtinstall.exe, 812344, ab1c4deab684b0d883cfaa82c7bc6d19 c:\documents and settings\owner\my documents\downloads\tfc.exe, 341504, eff6fc29029816c1beff48c012d0ba39 c:\documents and settings\owner\my documents\downloads\wlsetup-custom (1).exe, 1146696, 449bf783ecf3d32652c9fc0205b26705 c:\documents and settings\owner\my documents\downloads\wlsetup-custom.exe, 1146696, 449bf783ecf3d32652c9fc0205b26705 c:\program files\antimalware_pro\antimalware_pro.exe, 7859376, 97da86ed43771ff4f48e03e54e9c10b0 c:\program files\antimalware_pro\cl.exe, 221184, 1e9a56b8096b02d1b6c03834bed98b4a c:\program files\antimalware_pro\engineap.dll, 831488, 5e145150c67acfb59bd1cb2521dd77bb c:\program files\antimalware_pro\unins000.exe, 691481, 125a4b7d59b2639e991d732b6f3275b9 c:\program files\common files\windows live\.cache\9cab762a1ca59a6\silverlight.2.0.exe, 4927864, f26cf9e5a7df7bce1d7840a789d33ee7 c:\program files\google\chrome\application\3.0.195.32\avcodec-52.dll, 1112560, ced77346f9f4276070127f7d48e176ba c:\program files\google\chrome\application\3.0.195.32\avformat-52.dll, 135152, 45665c5510e9a9632cf6b2a078c25672 c:\program files\google\chrome\application\3.0.195.32\avutil-50.dll, 61424, 7d160afb8e91223a7620adf6052a2d37 c:\program files\google\chrome\application\3.0.195.32\chrome.dll, 11892208, a4d5794828f6f498f0d9c4101140d3e5 c:\program files\google\chrome\application\3.0.195.32\gears.dll, 3184112, 3c89c747ea6ed6310d3a1a2574661298 c:\program files\google\chrome\application\3.0.195.32\icudt38.dll, 8439280, ad41abe52bec0d38683c1846f86087f1 c:\program files\google\chrome\application\3.0.195.32\installer\setup.exe, 1047024, c4e850c0029382933e9758322b39255f c:\program files\google\chrome\application\3.0.195.32\locales\ar.dll, 161264, bf14e158403d867b6437ef15560ec88a c:\program files\google\chrome\application\3.0.195.32\locales\bg.dll, 146928, ded5c81da30503885317a8096dd85811 c:\program files\google\chrome\application\3.0.195.32\locales\bn.dll, 159728, d52e147bf480a3fd4ea9f48a06e82df6 c:\program files\google\chrome\application\3.0.195.32\locales\ca.dll, 133104, 03f7a49521e3e2df9004ce9a9129d008 c:\program files\google\chrome\application\3.0.195.32\locales\cs.dll, 134640, 3b87531cb09953dacab4c754f68ca782 c:\program files\google\chrome\application\3.0.195.32\locales\da.dll, 122352, 9e469ab87b2f84a99a88d5de83fbf27f c:\program files\google\chrome\application\3.0.195.32\locales\de.dll, 134640, 193cbaa7d77ebae160da7d5ff1f201b0 c:\program files\google\chrome\application\3.0.195.32\locales\el.dll, 236016, bb1f16cf4426cc11e13bd51c1503007a c:\program files\google\chrome\application\3.0.195.32\locales\en-gb.dll, 113136, cfcd7b7a7ed5d21a313c09744a815988 c:\program files\google\chrome\application\3.0.195.32\locales\en-us.dll, 114160, ca7a48593d04ca94c7c06041d0b52e1c c:\program files\google\chrome\application\3.0.195.32\locales\es-419.dll, 133104, 7d740caa182c02bc63843c0e64156c17 c:\program files\google\chrome\application\3.0.195.32\locales\es.dll, 132080, bafe671d6e3679042dea8ff9b6745117 c:\program files\google\chrome\application\3.0.195.32\locales\et.dll, 118256, 6a58a223d927b57976c8d77add7ad0dc c:\program files\google\chrome\application\3.0.195.32\locales\fi.dll, 123888, 2b3396316c131b6d49d0a4411bba319d c:\program files\google\chrome\application\3.0.195.32\locales\fil.dll, 137712, f87d26fdbe10111cbadcc374ae8cb470 c:\program files\google\chrome\application\3.0.195.32\locales\fr.dll, 138224, 5a0aaa6fb62921475ef7667951a29796 c:\program files\google\chrome\application\3.0.195.32\locales\gu.dll, 153072, d3e0cf54316e6e1df72869e4cccb9a4a c:\program files\google\chrome\application\3.0.195.32\locales\he.dll, 106992, 166d89243c46a35c568091d1f1ae604e c:\program files\google\chrome\application\3.0.195.32\locales\hi.dll, 155632, 34fa6d5fcdc03c410fafab6267ce88ea c:\program files\google\chrome\application\3.0.195.32\locales\hr.dll, 120304, 78c72bc57b52c22b9ceb30e8353456f1 c:\program files\google\chrome\application\3.0.195.32\locales\hu.dll, 142320, f00723b7628510f148a6182a5abfe478 c:\program files\google\chrome\application\3.0.195.32\locales\id.dll, 119792, b3540876d8eb97962d4dc71e8c21aec3 c:\program files\google\chrome\application\3.0.195.32\locales\it.dll, 126960, e0547a36824fc273a2a3e7c5ea45172d c:\program files\google\chrome\application\3.0.195.32\locales\ja.dll, 91120, abba203cb266763d9085b119b7b6ec9b c:\program files\google\chrome\application\3.0.195.32\locales\kn.dll, 167920, 47f58b723a91e8c43e29514c484fcdec c:\program files\google\chrome\application\3.0.195.32\locales\ko.dll, 83952, 12f21d19b59e860777e33047d09a4ca3 c:\program files\google\chrome\application\3.0.195.32\locales\lt.dll, 124400, 96e5b4fe0207541eab383aea87a8a29f c:\program files\google\chrome\application\3.0.195.32\locales\lv.dll, 120816, 9e20428492ae315b3f79afb28f1f7a6c c:\program files\google\chrome\application\3.0.195.32\locales\ml.dll, 201200, b9d8dc6da0abf5b395c816b2ec341701 c:\program files\google\chrome\application\3.0.195.32\locales\mr.dll, 157680, 2a362ea068c456155b3b471aa07efc74 c:\program files\google\chrome\application\3.0.195.32\locales\nb.dll, 120304, 1243b908152b85b01ee7b21a0fe37212 c:\program files\google\chrome\application\3.0.195.32\locales\nl.dll, 125936, 3295e4ce81c9eb6e2645aa3a2e8f9c26 c:\program files\google\chrome\application\3.0.195.32\locales\or.dll, 174064, 46923ac20469d657c74e8261cfdee21a c:\program files\google\chrome\application\3.0.195.32\locales\pl.dll, 127472, 6f6c34ae27c79e1229f69e8354bb4813 c:\program files\google\chrome\application\3.0.195.32\locales\pt-br.dll, 131056, 0f5c2e06bc03312867ba5654e83807f1 c:\program files\google\chrome\application\3.0.195.32\locales\pt-pt.dll, 133104, 7d84a9cf7517f4d7ba4dcc6db0656b49 c:\program files\google\chrome\application\3.0.195.32\locales\ro.dll, 132080, 9ed2e91483d70c34865c03537e423a9c c:\program files\google\chrome\application\3.0.195.32\locales\ru.dll, 145904, 53b1bba817560301e51a4ccad8c229a7 c:\program 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c:\windows\assembly\nativeimages_v2.0.50727_32\windowslive.writer.#\f431bc9e7c51a50035c19abea4cbcaa2\windowslive.writer.applicationframework.ni.dll, 1105920, ecade4f764eaadaf8480636806cce9c3 c:\windows\assembly\nativeimages_v2.0.50727_32\windowslive.writer.#\feb5009ee6406995983c67d61254b713\windowslive.writer.extensibility.ni.dll, 118784, 7749318deaf3ee9201520e7916db58d2 c:\windows\assembly\nativeimages_v2.0.50727_32\windowslivelocal.wr#\9d1a36d51bb6a24f943e73c0011e342a\windowslivelocal.writerplugin.ni.dll, 633856, 1c194d0e6793e6a44dabbcf2dbe00d6e c:\windows\assembly\nativeimages_v2.0.50727_32\windowslivewriter\a31f5136a236dae58c03db56ea2a1a7a\windowslivewriter.ni.exe, 47616, d705ae320ddad7bc06ffe30fd148904c c:\windows\ie8updates\kb976749-ie8\mshtml.dll, 5940224, 0e49677ee57a928765fc47ffbacd5326 c:\windows\ie8updates\kb976749-ie8\spuninst\spuninst.exe, 231288, 78141ad888ba82e3abc854d229a59f07 c:\windows\ie8updates\kb976749-ie8\spuninst\updspapi.dll, 382840, 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c:\windows\system32\python25.dll, 2117632, 11dced109ef06b637b22de2acd4a2a4a c:\windows\system32\pythoncom25.dll, 339968, a77d751b34e686a5eb8abc5922d95d75 c:\windows\system32\pywintypes25.dll, 114688, d16056056cb68297d306729efe490b79
i ran the malware program and saved the log this is what i posted, i take it this is not right do you want me to run the program again Thanks Dawn
dawniee,

Please try this.

Double click the Mbam icon to start the program.

Click on the Logs tab at the top of the screen.

Double click on the .txt file.

Notepad should automatically open.

Copy/paste the information here.
Hi Tomk, I had printed off the post and did a google search for malware, i had downloaded a different version, having gone through you link i was able to do what you requested. It took about 16 hours to fully scan but here are the results. Malwarebytes' Anti-Malware 1.41 Database version: 3237 Windows 5.1.2600 Service Pack 3 27/11/2009 10:41:58 mbam-log-2009-11-27 (10-41-49).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 249373 Time elapsed: 14 hour(s), 28 minute(s), 12 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 17 Registry Values Infected: 3 Registry Data Items Infected: 0 Folders Infected: 20 Files Infected: 386 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\Interface\{67194eee-329a-46a7-aeba-2d1a71e1913a} (Trojan.BHO) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1f158a1e-a687-4a11-9679-b3ac64b86a1c} (Adware.Seekmo) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{54a3f8b7-228e-4ed8-895b-de832b2c3959} (Adware.Zango) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{93b0fa7b-50f6-41b4-ac7e-612a72ce8c3c} (Adware.Zango) -> No action taken. HKEY_CLASSES_ROOT\CLSID\{20D04FE0-3AEA-1069-A2D8-08002B30309D}\shell\Evidence Eliminator Safe Restart (Rogue.EvidenceEliminator) -> No action taken. HKEY_CLASSES_ROOT\CLSID\{20D04FE0-3AEA-1069-A2D8-08002B30309D}\shell\Evidence Eliminator Safe Shutdown (Rogue.EvidenceEliminator) -> No action taken. HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\Shell\Evidence Eliminator Safe Recycle (Rogue.EvidenceEliminator) -> No action taken. HKEY_CLASSES_ROOT\Eeshellx.ShellExt (Rogue.EvidenceEliminator) -> No action taken. HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\Evidence Eliminator (Rogue.EvidenceEliminator) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\ErrorFix (Rogue.ErrorFix) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Evidence Eliminator (Rogue.EvidenceEliminator) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\ErrorFix (Rogue.ErrorFix) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Evidence Eliminator (Rogue.EvidenceEliminator) -> No action taken. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07aa283a-43d7-4cbe-a064-32a21112d94d} (Adware.Zango) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a_m_p_net (Rogue.AntiMalwarePro) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ErrorFix (Rogue.ErrorFix) -> No action taken. Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Documents and Settings\Owner\Application Data\ErrorFix (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110 (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Results (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\Application Data (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\db (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\Documents and Settings (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\dwld (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\report (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\res2 (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\Documents and Settings (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\report (Adware.ShopperReports) -> No action taken. C:\Program Files\Evidence Eliminator (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Data (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Help (Rogue.EvidenceEliminator) -> No action taken. C:\Documents and Settings\Owner\Start Menu\Programs\Evidence Eliminator (Rogue.EvidenceEliminator) -> No action taken. C:\Documents and Settings\All Users\AVP 2009 (Malware.Trace) -> No action taken. Files Infected: C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000004 (Rogue.AntiMalwarePro) -> No action taken. C:\Documents and Settings\Owner\My Documents\Downloads\anti-malware-application.exe (Rogue.AntiMalwarePro) -> No action taken. C:\Program Files\Cakewalk\SONAR 4 Producer Edition\UNWISE.EXE (Malware.Packer.Morphine) -> No action taken. C:\System Volume Information\_restore{205DCE26-95C8-4159-8649-760AB7B9DED3}\RP892\A0277155.exe (Rogue.AntivirusDoktor) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-08 18-39-080.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-08 19-59-160.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-12 21-13-480.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-13 14-01-550.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-14 15-46-120.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-14 15-54-460.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-14 23-39-290.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-15 13-54-030.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-15 16-38-060.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-15 16-46-030.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-16 21-56-590.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 11-27-340.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 11-37-220.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 11-51-170.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 12-00-010.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 12-00-020.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 15-20-580.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 15-36-410.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-07 11-34-410.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-07 12-00-000.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-07 12-00-010.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-08 18-05-300.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-08 19-53-170.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-09 12-19-300.log (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\filelist.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-0.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-1.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-10.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-100.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-101.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-102.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-103.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-104.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-105.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-106.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-107.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-108.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-109.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-11.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-110.db (Rogue.ErrorFix) -> No action taken. 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C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-83.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-84.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-85.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-86.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-87.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-88.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-89.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-9.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-90.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-91.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-92.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-93.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-94.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-95.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-96.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-97.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-98.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-99.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Results\Evidence.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Results\Junk.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Results\Registry.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\Owner\Application Data\ErrorFix\Results\Update.db (Rogue.ErrorFix) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\Config.xml (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.ShopperReports) -> No action taken. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\res2\WhiteList.dbs (Adware.ShopperReports) -> No action taken. C:\Program Files\Evidence Eliminator\Ee.exe (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\INSTALL.LOG (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\License.txt (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\ReadMe.txt (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\UNWISE.EXE (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Data\config.dat (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Data\drives.txt (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Data\files.txt (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Data\folders.txt (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Data\IEcookieskeep.txt (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Data\NSN4cookieskeep.txt (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Data\scanmasks.txt (Rogue.EvidenceEliminator) -> No action taken. C:\Program Files\Evidence Eliminator\Help\help.htm (Rogue.EvidenceEliminator) -> No action taken. C:\Documents and Settings\Owner\Start Menu\Programs\Evidence Eliminator\Evidence Eliminator Help.lnk (Rogue.EvidenceEliminator) -> No action taken. C:\Documents and Settings\Owner\Start Menu\Programs\Evidence Eliminator\Evidence Eliminator.lnk (Rogue.EvidenceEliminator) -> No action taken. C:\Documents and Settings\All Users\AVP 2009\1.dat (Malware.Trace) -> No action taken. C:\WINDOWS\Fonts\acrsecB.fon (Trojan.Agent) -> No action taken. C:\WINDOWS\Fonts\acrsecI.fon (Trojan.Agent) -> No action taken. C:\WINDOWS\Tasks\ErrorFix Scan.job (Rogue.ErrorFix) -> No action taken.
Hi tomk, ill run the software again, please bear with me as it takes a while to complete, but i will do as you requested, thanks again for all the support. Dawn
Hi Tomk, Hope this is better for you, let me know if its ok. Thanks Dawn Malwarebytes' Anti-Malware 1.41 Database version: 3264 Windows 5.1.2600 Service Pack 3 01/12/2009 00:23:41 mbam-log-2009-12-01 (00-23-41).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 250918 Time elapsed: 2 hour(s), 1 minute(s), 57 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 22 Registry Values Infected: 3 Registry Data Items Infected: 0 Folders Infected: 20 Files Infected: 384 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\Interface\{67194eee-329a-46a7-aeba-2d1a71e1913a} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1f158a1e-a687-4a11-9679-b3ac64b86a1c} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{54a3f8b7-228e-4ed8-895b-de832b2c3959} (Adware.Zango) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{93b0fa7b-50f6-41b4-ac7e-612a72ce8c3c} (Adware.Zango) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{93b0fa7b-50f6-41b4-ac7e-612a72ce8c3c} (Adware.Zango) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{20D04FE0-3AEA-1069-A2D8-08002B30309D}\shell\Evidence Eliminator Safe Restart (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{20D04FE0-3AEA-1069-A2D8-08002B30309D}\shell\Evidence Eliminator Safe Shutdown (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\Shell\Evidence Eliminator Safe Recycle (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Eeshellx.ShellExt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\Evidence Eliminator (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\ErrorFix (Rogue.ErrorFix) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Evidence Eliminator (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\ErrorFix (Rogue.ErrorFix) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Evidence Eliminator (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07aa283a-43d7-4cbe-a064-32a21112d94d} (Adware.Zango) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a_m_p_net (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ErrorFix (Rogue.ErrorFix) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Documents and Settings\Owner\Application Data\ErrorFix (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110 (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Results (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\Application Data (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\cs (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\db (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\Documents and Settings (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\dwld (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\report (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\res2 (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\Documents and Settings (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\report (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Data (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Help (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Start Menu\Programs\Evidence Eliminator (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\AVP 2009 (Malware.Trace) -> Quarantined and deleted successfully. Files Infected: C:\Program Files\Cakewalk\SONAR 4 Producer Edition\UNWISE.EXE (Malware.Packer.Morphine) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{205DCE26-95C8-4159-8649-760AB7B9DED3}\RP892\A0277155.exe (Rogue.AntivirusDoktor) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-08 18-39-080.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-08 19-59-160.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-12 21-13-480.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-13 14-01-550.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-14 15-46-120.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-14 15-54-460.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-14 23-39-290.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-15 13-54-030.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-15 16-38-060.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-15 16-46-030.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-16 21-56-590.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 11-27-340.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 11-37-220.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 11-51-170.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 12-00-010.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 12-00-020.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 15-20-580.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-04-17 15-36-410.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-07 11-34-410.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-07 12-00-000.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-07 12-00-010.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-08 18-05-300.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-08 19-53-170.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\Logs\2009-05-09 12-19-300.log (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\filelist.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-0.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-1.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-10.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-100.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-101.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-102.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-103.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-104.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-105.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-106.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-107.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-108.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-109.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-11.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-110.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-111.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-112.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-113.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-114.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-115.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-116.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-117.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-118.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-119.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-12.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-120.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-121.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-122.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-123.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-124.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-125.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-126.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-127.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-128.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-129.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-13.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-130.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-131.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-132.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-133.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-134.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-135.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-136.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-137.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-138.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-139.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-14.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-140.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-141.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-142.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-143.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Application Data\ErrorFix\QuarantineW\2009-04-08 18-50-110\regb-144.db (Rogue.ErrorFix) -> Quarantined and deleted successfully. 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C:\Documents and Settings\James\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\James\Application Data\ShoppingReport\cs\res2\WhiteList.dbs (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Ee.exe (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\INSTALL.LOG (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\License.txt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\ReadMe.txt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\UNWISE.EXE (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Data\config.dat (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Data\drives.txt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Data\files.txt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Data\folders.txt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Data\IEcookieskeep.txt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Data\NSN4cookieskeep.txt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Data\scanmasks.txt (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Program Files\Evidence Eliminator\Help\help.htm (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Start Menu\Programs\Evidence Eliminator\Evidence Eliminator Help.lnk (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Start Menu\Programs\Evidence Eliminator\Evidence Eliminator.lnk (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\AVP 2009\1.dat (Malware.Trace) -> Quarantined and deleted successfully. C:\WINDOWS\Fonts\acrsecB.fon (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\Fonts\acrsecI.fon (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\Tasks\ErrorFix Scan.job (Rogue.ErrorFix) -> Quarantined and deleted successfully.
dawniee,

Much better. :thumbup:

Now let's look in a little deeper.

  • Download DDS and save it to your desktop from
  • Here
  • here or
  • here.
    • Disable any script blocking protection (How to Disable your Security Programs)
    • Double click DDS icon to run the tool (may take up to 3 minutes to run)
    • When done, DDS.txt will open.
    • After a few moments, attach.txt will open in a second window.
    • Save both reports to your desktop.
  • We Need to check for Rootkits with RootRepeal
    • Download RootRepeal from one of the following locations and save it to your desktop.
    • Open [external image: Posted Image] on your desktop.
    • Click the [external image: Posted Image] tab.
    • Click the [external image: Posted Image] button.
    • In the Select Scan dialog, check
      [external image: Posted Image]
    • Push Ok
    • Check the box for your main system drive (Usually C:), and press Ok.
    • Allow RootRepeal to run a scan of your system. This may take some time.
    • Once the scan completes, push the [external image: Posted Image] button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt.
  • Copy/paste the log (that you've previously saved to your desktop) from RootRepeal onto your post.

  • Copy/paste the DDS.txt log (that you've previously saved to your desktop) onto your post.

  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

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