Spyware / Malware / Virus Removal

[Resolved] Google Redirect/Win 32 Cryptor/Cannot run in safe mode

7 min read

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Maria__95 Topic Starter

Post #1November 20, 2009, 3:27 AM UTC

My computer has AVG Free, MBAM and SpyBot S&D. Last week the AntiVirus Systems Pro virus took over my computer. Eventually we got rid of it after disabling certain processes BEFORE running MBAM (tried just running all three and it kept coming back). After that we've been fighting a google redirect virus and AVG finds the Win32 Cryptor virus (are they the same?) every day. Tries to fix it and tells me to reboot but it keeps coming back…and the redirect virus remains as well (I think maybe they are the same). I've tried to run the antivirus and antimalware programs in safe mode but the boot only gets to the driver gagp30kx.sys before giving me the blue screen of death. Tried to delete that driver since I don't need it anyway but it keeps reappearing a few seconds after deletion…not sure if that related to the virus but it's part of what I've tried to do. I am not sure what to do next. Currently AVG, MBAM and S&D all give me an all clear…but I still get redirected when I click on google search results and I still can't run in safe mode.

Here's my RootRepeal log:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/19 21:16
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
——————-
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xAE383000 Size: 49152 File Visible: No Signed: -
Status: -

==EOF==

The DDS txt log:

DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 21:13:41.78 on Thu 11/19/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1918.1361 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: System Defender *On-access scanning enabled* (Updated) {1C90AF6E-8009-49D8-90B8-A7E09780A9A5}
FW: System Defender *enabled* {39A8C63E-2617-497D-BDF4-4FB922F7439E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\S3trayp.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
E:\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://login.yahoo.com/config/login_verify2?&.src=ym
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [VTTimer] VTTimer.exe
mRun: [S3Trayp] S3trayp.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbamm.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_13.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://files.member.yahoo.com/dl/installs/sbc/yinst.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1214424111050
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\system32\drivers\xfilt.sys [2008-6-25 17920]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-11 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-11 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-11 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-11-11 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-11 285392]
R3 S3GIGP;S3GIGP;c:\windows\system32\drivers\S3gIGPm.sys [2008-6-25 634880]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys –> d:\NTGLM7X.sys [?]

=============== Created Last 30 ================

2009-11-17 17:37 -cd—– c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-11-17 17:37 –d—– c:\program files\Spybot - Search & Destroy
2009-11-17 16:53 -cd—– c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-11-17 16:53 –d—– c:\program files\SUPERAntiSpyware
2009-11-17 16:09 230 a——- c:\windows\system32\spupdsvc.inf
2009-11-17 12:48 -cdsh— c:\docume~1\alluse~1\applic~1\2a9b175
2009-11-11 13:55 -cd-h— C:\$AVG
2009-11-11 13:55 360,584 a——- c:\windows\system32\drivers\avgtdix.sys
2009-11-11 13:55 12,464 a——- c:\windows\system32\avgrsstx.dll
2009-11-11 13:55 333,192 a——- c:\windows\system32\drivers\avgldx86.sys
2009-11-11 13:55 –d—– c:\windows\system32\drivers\Avg
2009-11-11 13:54 -cd—– c:\docume~1\alluse~1\applic~1\avg9
2009-11-11 13:16 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-11 13:16 19,160 a——- c:\windows\system32\drivers\mbam.sys
2009-11-11 13:16 –d—– c:\program files\Malwarebytes' Anti-Malware
2009-11-09 09:59 –d—– c:\program files\common files\BitDefender
2009-11-09 09:40 193,149 ac—— C:\BdUninstallTool2009.11.09-09.40.31.reg
2009-11-09 09:15 –d—– c:\program files\BitDefender
2009-11-09 08:56 59,702 ac—— C:\BdUninstallTool2009.11.09-08.56.20.reg
2009-11-08 20:06 81,984 a——- c:\windows\system32\bdod.bin
2009-11-08 18:10 –d—– c:\docume~1\travis\applic~1\Malwarebytes
2009-11-08 18:10 -cd—– c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-09-24 23:37 667,136 a——- c:\windows\system32\wininet.dll
2009-09-11 08:18 136,192 a——- c:\windows\system32\msv1_0.dll
2009-09-07 16:48 410,984 a——- c:\windows\system32\deploytk.dll
2009-09-04 15:03 58,880 a——- c:\windows\system32\msasn1.dll
2009-08-29 01:36 78,336 a——- c:\windows\system32\ieencode.dll
2009-08-29 01:36 17,408 a——- c:\windows\system32\corpol.dll
2009-08-26 02:00 247,326 a——- c:\windows\system32\strmdll.dll

============= FINISH: 21:14:26.50 ===============

Any help will be greatly appreciated! Thanks in advance!

Attachments:

📎Attach.txt

LDTate

Post #2November 22, 2009, 11:10 AM UTC

[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.

Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
Double click on ComboFix.exe & follow the prompts.

Note: Combofix will run without the Recovery Console installed.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Also please describe how your computer behaves at the moment.

Maria__95

Post #3November 22, 2009, 8:19 PM UTC

I ran the cleaner, combofix and HJT.

Here's the HJTlog:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:13:36 PM, on 11/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.127.227 winwarepro.microsoft.com
O1 - Hosts: 91.212.127.227 winwarepro.com
O1 - Hosts: 91.212.127.227 www.winwarepro.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D; IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [S3Trayp] S3trayp.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1214424111050
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

–
End of file - 6047 bytes

Now here's the combofix log:

ComboFix 09-11-22.02 - Briena 11/22/2009 14:01.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1918.1505 [GMT -6:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\run.log

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it

.
((((((((((((((((((((((((( Files Created from 2009-10-22 to 2009-11-22 )))))))))))))))))))))))))))))))
.

2009-11-22 20:02 . 2009-11-22 20:02 ——– d—–w- c:\windows\LastGood
2009-11-22 19:41 . 2009-11-11 19:54 877848 -c–a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
2009-11-22 19:41 . 2009-11-11 19:54 1657112 -c–a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
2009-11-20 03:12 . 2009-11-20 03:12 ——– d—–w- c:\program files\ERUNT
2009-11-17 23:37 . 2009-11-17 23:54 ——– dc—-w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-17 23:37 . 2009-11-17 23:39 ——– d—–w- c:\program files\Spybot - Search & Destroy
2009-11-17 22:53 . 2009-11-17 22:53 ——– dc—-w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-11-17 22:53 . 2009-11-18 01:47 ——– d—–w- c:\documents and settings\Briena\Application Data\SUPERAntiSpyware.com
2009-11-17 22:53 . 2009-11-18 01:47 ——– d—–w- c:\program files\SUPERAntiSpyware
2009-11-17 18:49 . 2009-11-01 20:41 443384 -c–a-w- c:\documents and settings\All Users\Application Data\2a9b175\sqlite3.dll
2009-11-17 18:49 . 2009-11-01 20:41 710136 -c–a-w- c:\documents and settings\All Users\Application Data\2a9b175\mozcrt19.dll
2009-11-17 18:48 . 2009-11-17 18:49 ——– dcsh–w- c:\documents and settings\All Users\Application Data\2a9b175
2009-11-13 15:01 . 2009-11-19 00:05 79488 —-a-w- c:\documents and settings\Travis\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-12 14:56 . 2009-11-12 14:55 3963648 -c–a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-11-12 14:56 . 2009-11-12 14:55 497944 -c–a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgchjwx.dll
2009-11-12 14:56 . 2009-11-11 19:54 600344 -c–a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgnsx.exe
2009-11-12 14:56 . 2009-11-11 19:54 4026136 -c–a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2009-11-12 14:56 . 2009-11-11 19:54 2016536 -c–a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtray.exe
2009-11-12 14:56 . 2009-11-11 19:54 1257240 -c–a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgfrw.exe
2009-11-11 19:55 . 2009-11-11 19:55 ——– dc—-w- C:\$AVG
2009-11-11 19:55 . 2009-11-11 19:55 360584 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-11 19:55 . 2009-11-11 19:55 12464 —-a-w- c:\windows\system32\avgrsstx.dll
2009-11-11 19:55 . 2009-11-11 19:55 333192 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-11 19:55 . 2009-11-11 19:55 28424 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-11-11 19:55 . 2009-11-22 19:40 ——– d—–w- c:\windows\system32\drivers\Avg
2009-11-11 19:54 . 2009-11-22 20:00 ——– dc—-w- c:\documents and settings\All Users\Application Data\avg9
2009-11-11 19:43 . 2009-11-18 21:19 79488 —-a-w- c:\documents and settings\Briena\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-11 19:16 . 2009-09-10 20:54 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-11 19:16 . 2009-11-19 23:58 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-11-11 19:16 . 2009-09-10 20:53 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-11-09 15:59 . 2009-11-11 19:09 ——– d—–w- c:\program files\Common Files\BitDefender
2009-11-09 15:40 . 2009-11-09 15:41 193149 -c–a-w- C:\BdUninstallTool2009.11.09-09.40.31.reg
2009-11-09 15:15 . 2009-11-09 15:15 ——– d—–w- c:\program files\BitDefender
2009-11-09 14:56 . 2009-11-09 14:57 59702 -c–a-w- C:\BdUninstallTool2009.11.09-08.56.20.reg
2009-11-09 02:06 . 2009-11-09 04:59 81984 —-a-w- c:\windows\system32\bdod.bin
2009-11-09 00:50 . 2009-11-09 00:50 ——– d—–w- c:\documents and settings\Briena\Application Data\Malwarebytes
2009-11-09 00:10 . 2009-11-09 00:10 ——– d—–w- c:\documents and settings\Travis\Application Data\Malwarebytes
2009-11-09 00:10 . 2009-11-09 00:10 ——– dc—-w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-11-07 15:21 . 2009-11-11 19:20 ——– d—–w- c:\documents and settings\Briena\Local Settings\Application Data\wflorx

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-18 04:31 . 2008-06-26 16:15 ——– d—–w- c:\program files\Full Tilt Poker
2009-11-11 19:54 . 2008-06-25 20:31 ——– d—–w- c:\program files\AVG
2009-11-11 19:37 . 2008-07-21 21:19 ——– d—–w- c:\program files\Java
2009-10-19 23:53 . 2009-10-19 23:53 3070976 —-a-w- c:\windows\system32\SET8.tmp
2009-10-16 20:15 . 2009-10-16 20:15 ——– d—–w- c:\program files\Common Files\Apple
2009-09-25 05:37 . 2004-08-04 12:00 667136 —-a-w- c:\windows\system32\wininet.dll
2009-09-11 14:18 . 2004-08-04 12:00 136192 —-a-w- c:\windows\system32\msv1_0.dll
2009-09-07 22:48 . 2009-09-07 22:48 410984 —-a-w- c:\windows\system32\deploytk.dll
2009-09-07 22:48 . 2009-09-07 22:48 152576 —-a-w- c:\documents and settings\Travis\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-09-04 21:03 . 2004-08-04 12:00 58880 —-a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2004-08-04 12:00 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2004-08-04 12:00 17408 —-a-w- c:\windows\system32\corpol.dll
2009-08-26 08:00 . 2004-08-04 12:00 247326 —-a-w- c:\windows\system32\strmdll.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-10-16 18:12 1119488 —-a-w- c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-08-04 185896]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-07 148888]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-11-12 2020120]
"S3Trayp"="S3trayp.exe" - c:\windows\system32\S3Trayp.exe [2006-10-09 176128]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2005-09-22 14854144]
"VTTimer"="VTTimer.exe" - c:\windows\system32\VTTimer.exe [2006-09-21 53248]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-5-15 217193]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-11-11 19:55 12464 —-a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\system32\drivers\xfilt.sys [6/25/2008 1:26 PM 17920]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/11/2009 1:55 PM 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [11/11/2009 1:55 PM 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [11/11/2009 1:54 PM 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [11/11/2009 1:54 PM 285392]
R3 S3GIGP;S3GIGP;c:\windows\system32\drivers\S3gIGPm.sys [6/25/2008 1:33 PM 634880]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys –> d:\NTGLM7X.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-11-04 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 22:57]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-MSMSGS - c:\program files\Messenger\msmsgs.exe
HKLM-Run-Malwarebytes Anti-Malware (reboot) - c:\program files\Malwarebytes' Anti-Malware\mbamm.exe

**************************************************************************
scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files:

**************************************************************************
.
Completion time: 2009-11-22 14:06
ComboFix-quarantined-files.txt 2009-11-22 20:05

Pre-Run: 2,211,770,368 bytes free
Post-Run: 2,165,219,328 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect /usepmtimer

- - End Of File - - 4AA29E59F919EF02588891831C1DF081

I've left my computer off until I could do something to fix it and used another in the house. I haven't been redirected YET today when I turned it back on…but sometimes it works just fine for the first bit and then suddenly the google redirect virus is back. I still can't (well, couldn't before I ran all of these programs) start the computer in safe mode.

Thanks for your help!

Maria__95

Post #4November 22, 2009, 8:25 PM UTC

Also, HJT couldn't access the hosts file…so it said that if anything needed to be done in that file, I'd have to do it manually.

LDTate

Post #5November 22, 2009, 8:30 PM UTC last edited November 22, 2009, 8:31 PM UTC

(Make Sure Internet Explorer is NOT open when trying this) Launch HijackThis, click the 'Config' button -> 'Misc Tools' -> 'Open hosts file manager'. Delete every line (select each line and click 'Delete line(s)') apart from the very first top lines beginning with # and: 127.0.0.1 localhost Once finished, click the 'Open in Notepad' button. It should look like this: # Copyright © 1993-1999 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host 127.0.0.1 localhost Reboot and post a new HijackThis log

Maria__95

Post #6November 22, 2009, 8:50 PM UTC

HJT doesn't have access to the hosts file…it told me I'd have to manually delete any problems in it if I wanted to…Here's what I was told to do by HJT:
Start
Run
notepad C:\WINDOWS\System32\drivers\etc\hosts

delete lines

save file as 'hosts' (with quotes)

reboot.

So that's what I did…but the old hosts file is still there and still looks the same…and my new one saved as a .txt

Here's the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:49:43 PM, on 11/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\S3trayp.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.127.227 winwarepro.microsoft.com
O1 - Hosts: 91.212.127.227 winwarepro.com
O1 - Hosts: 91.212.127.227 www.winwarepro.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [S3Trayp] S3trayp.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1214424111050
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

–
End of file - 6300 bytes

LDTate

Post #7November 22, 2009, 8:53 PM UTC

Lets try it this way.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O1 - Hosts: 91.212.127.227 winwarepro.microsoft.com
O1 - Hosts: 91.212.127.227 winwarepro.com
O1 - Hosts: 91.212.127.227 www.winwarepro.com

Close ALL windows and browsers except HijackThis and click "Fix checked"

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

Maria__95

Post #8November 22, 2009, 9:01 PM UTC

The computer is behaving normally…but a little slow…I haven't been doing any google searches though…and that's where my main problem was.
It used to randomly open new web pages…and that hasn't happened today.

Here's the new logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:58:47 PM, on 11/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\S3trayp.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\wscntfy.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [S3Trayp] S3trayp.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1214424111050
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

–
End of file - 6027 bytes

LDTate

Post #9November 22, 2009, 9:02 PM UTC

Do this and after that, try Google searches.

Good job

The following will implement some cleanup procedures as well as reset System Restore points:

Click START then RUN
Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
- [external image: Posted Image]
To be on the safe side, I would also change all my passwords.

Here's my usual all clean post

Log looks good
- Make your Internet Explorer more secure - This can be done by following these simple instructions:
  - From within Internet Explorer click on the Tools menu and then click on Options.
  - Click once on the Security tab
  - Click once on the Internet icon so it becomes highlighted.
  - Click once on the Custom Level button.
  - Change the Download signed ActiveX controls to Prompt
  - Change the Download unsigned ActiveX controls to Disable
  - Change the Initialize and script ActiveX controls not marked as safe to Disable
  - Change the Installation of desktop items to Prompt
  - Change the Launching programs and files in an IFRAME to Prompt
  - Change the Navigate sub-frames across different domains to Prompt
  - When all these settings have been made, click on the OK button.
  - If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site
until there are no more critical updates.
Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would suggest you read How to Prevent Malware:

Maria__95

Post #10November 22, 2009, 9:16 PM UTC

Thank you very much! Things look great and I can search with google and operate in safe mode. Can I delete/uninstall the ATF cleaner and HJT? What about the recovery console? When I start up a vertical white line about 2 inches thick flashes across my screen for about a half second…this did not happen before…should I be worried? Thanks for all of your help!

LDTate

Post #11November 22, 2009, 9:21 PM UTC

Can I delete/uninstall the ATF cleaner and HJT?

I'd keep ATF and run it once a week. HJT isn't needed.

What about the recovery console?

I would keep that as well. If you ever have issues you can use the RC to try and repair your OS.

I have no idea what the white line is,

LDTate

Post #12November 26, 2009, 11:39 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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