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[Resolved] NTVDM CPU illegal instruction


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23 replies to this topic

#1 Darla79

Darla79

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Posted 01 November 2009 - 07:54 PM

I have Windows XP & when I try to open a new tab, this message pops up with a black box
c:\windows\system32\dllhost.exe

then a small box with 16 bit ms-dos subystem comes up with
c:\windows\system32\dllhost.exe
The NTVDM CPU has encountered an illegal instruction. The top bar reads
& letters & numbers underneath that change each time & a close & ignore button

I hit close & things seem to work ok, a little slower than usual

Here is my hijackthis info
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:05:30 PM, on 11/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\Dell Photo AIO Printer 942\memcard.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SE...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Dell Photo AIO Printer 942] "C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe"
O4 - HKLM\..\Run: [DellMCM] "C:\Program Files\Dell Photo AIO Printer 942\memcard.exe"
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Communicator Plug-In - https://my.garmin.co...inAxControl.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebo...toUploader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail....es/MSNPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) -
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Maid Control) - http://vsp.closetmai..._downloader.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebo...oUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.ad...Plus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{054F3291-29A1-4D28-83FD-0792E976F9EF}: NameServer = 166.181.127.17 166.181.191.17
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\system32\dllhost.exe
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate1ca30ef66b67612) (gupdate1ca30ef66b67612) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\system32\dllhost.exe

Thanks for your help,

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#2 Tomk

Tomk

    Beguilement Monitor

  • Classroom Admin
  • 20,150 posts

Posted 06 November 2009 - 11:04 PM

Hi Darla79,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).

Also please describe how your computer behaves at the moment.

Tomk
------------------------------------------------------------

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#3 Darla79

Darla79

    New Member

  • Authentic Member
  • Pip
  • 14 posts

Posted 07 November 2009 - 01:30 PM

THanks for your help. My computer is still running slow & the error box still comes up when I open a new tab. Here is the log after running both of your suggestions. Malwarebytes' Anti-Malware 1.41 Database version: 3071 Windows 5.1.2600 Service Pack 3 11/7/2009 1:26:21 PM mbam-log-2009-11-07 (13-26-21).txt Scan type: Quick Scan Objects scanned: 147307 Time elapsed: 34 minute(s), 39 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

#4 Tomk

Tomk

    Beguilement Monitor

  • Classroom Admin
  • 20,150 posts

Posted 08 November 2009 - 08:50 AM

Darla79,

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link --> http://forums.whatth...ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


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Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Tomk
------------------------------------------------------------

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Topics are closed after 5 days without response
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#5 Darla79

Darla79

    New Member

  • Authentic Member
  • Pip
  • 14 posts

Posted 08 November 2009 - 05:18 PM

Here is the log after I ran the combofix. I am still running somewhat slow & I still
get the black box error message.


Thanks,

Darla


ComboFix 09-11-08.02 - Darla Kelly 11/08/2009 16:11.1.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.272 [GMT -6:00]
Running from: c:\documents and settings\Darla Kelly\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\clrviddc.dll

.
((((((((((((((((((((((((( Files Created from 2009-10-08 to 2009-11-08 )))))))))))))))))))))))))))))))
.

2009-11-07 00:35 . 2009-11-07 00:35 -------- d-----w- c:\program files\Trend Micro
2009-11-01 01:19 . 2009-10-31 02:50 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-10-31 19:30 . 2009-10-31 19:30 -------- d-----w- c:\documents and settings\Darla Kelly\Application Data\Malwarebytes
2009-10-31 19:28 . 2009-09-10 19:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-31 19:28 . 2009-10-31 19:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-10-31 19:28 . 2009-09-10 19:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-31 19:28 . 2009-11-07 00:33 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-31 17:00 . 2009-10-31 17:00 -------- d-sh--w- c:\documents and settings\Brayden Kelly\IETldCache
2009-10-31 02:53 . 2009-10-31 02:51 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-10-31 02:51 . 2009-10-31 02:51 93360 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\SBREDrv.sys
2009-10-31 02:50 . 2009-10-31 02:50 554280 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\sbap.dll
2009-10-31 02:50 . 2009-10-31 02:50 15880 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lsdelete.exe
2009-10-31 02:50 . 2009-10-31 02:50 212480 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\VipreBridge.dll
2009-10-31 02:50 . 2009-10-31 02:50 283944 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Vipre.dll
2009-10-31 02:49 . 2009-10-31 02:49 1223976 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\SBTE.dll
2009-10-31 02:49 . 2009-10-31 02:49 242984 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\SBRE.dll
2009-10-31 02:49 . 2009-10-31 02:49 5908024 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Resources.dll
2009-10-31 01:46 . 2009-09-18 17:27 1119488 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-10-24 20:14 . 2009-10-22 04:06 360584 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtdix.sys
2009-10-24 20:07 . 2009-10-22 04:04 610072 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgiproxy.exe
2009-10-24 20:07 . 2009-10-22 04:04 798488 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avginet.dll
2009-10-24 02:26 . 2009-10-24 02:25 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-24 02:21 . 2009-10-24 02:21 152576 ----a-w- c:\documents and settings\Darla Kelly\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-10-24 00:06 . 2009-10-24 00:04 877848 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
2009-10-24 00:06 . 2009-10-24 00:04 1657112 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
2009-10-22 04:07 . 2009-10-22 12:55 -------- d-----w- C:\$AVG
2009-10-22 04:06 . 2009-10-22 04:06 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-22 04:06 . 2009-10-24 20:13 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-10-22 04:06 . 2009-10-22 04:06 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-10-22 04:06 . 2009-10-22 04:06 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-10-22 04:05 . 2009-11-08 21:51 -------- d-----w- c:\windows\system32\drivers\Avg
2009-10-22 04:04 . 2009-10-31 01:46 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-10-22 04:04 . 2009-10-22 04:04 -------- d-----w- c:\program files\AVG
2009-10-22 04:04 . 2009-10-22 04:04 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-10-22 03:32 . 2009-09-23 12:55 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-10-22 03:32 . 2009-10-31 02:51 862040 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\threatwork.exe
2009-10-22 03:32 . 2009-10-31 02:50 206944 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavamessage.dll
2009-10-22 03:32 . 2009-10-31 02:50 390288 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavalicense.dll
2009-10-22 03:32 . 2009-10-31 02:50 537576 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\aawapi.dll
2009-10-22 03:32 . 2009-10-31 02:50 370744 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2009-10-22 03:32 . 2009-10-31 02:50 163728 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\ShellExt.dll
2009-10-22 03:32 . 2009-10-31 02:50 194104 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Savapibridge.dll
2009-10-22 03:29 . 2009-10-31 02:49 327000 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\RPAPI.dll
2009-10-22 03:29 . 2009-10-31 02:49 87496 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\PrivacyClean.dll
2009-10-22 03:29 . 2009-10-31 02:48 933120 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\CEAPI.dll
2009-10-22 03:28 . 2009-10-31 02:48 640608 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2009-10-22 03:28 . 2009-10-31 02:46 815760 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareCommand.exe
2009-10-22 03:28 . 2009-10-31 02:46 822904 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2009-10-22 03:28 . 2009-10-31 02:46 1638104 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-Aware.exe
2009-10-22 03:28 . 2009-10-31 02:45 788368 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWTray.exe
2009-10-22 03:27 . 2009-10-31 02:45 1179232 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWService.exe
2009-10-22 03:20 . 2009-10-03 08:15 2924848 -c--a-w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}\Ad-AwareInstallation.exe
2009-10-22 03:20 . 2009-10-22 03:20 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-10-22 03:17 . 2009-10-22 03:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-08 20:44 . 2009-04-06 23:06 256 ----a-w- c:\windows\system32\pool.bin
2009-11-07 00:34 . 2005-09-26 04:03 -------- d-----w- c:\documents and settings\Darla Kelly\Application Data\Lavasoft
2009-11-07 00:34 . 2007-03-18 03:16 -------- d-----w- c:\program files\Lavasoft
2009-11-05 01:52 . 2007-06-26 03:04 -------- d-----w- c:\documents and settings\Darla Kelly\Application Data\LimeWire
2009-10-31 17:19 . 2006-10-28 15:06 104752 -c--a-w- c:\documents and settings\Brayden Kelly\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-31 17:18 . 2007-10-02 02:04 -------- d-----w- c:\documents and settings\Brayden Kelly\Application Data\Apple Computer
2009-10-24 02:24 . 2005-02-05 08:39 -------- d-----w- c:\program files\Java
2009-10-22 03:36 . 2006-07-29 22:52 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-09-18 20:54 . 2005-02-12 19:42 104752 -c--a-w- c:\documents and settings\Darla Kelly\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-17 18:59 . 2009-09-16 03:46 -------- d-----w- c:\program files\Microsoft Silverlight
2009-09-17 02:04 . 2009-09-17 02:04 -------- d-----w- c:\program files\MSBuild
2009-09-17 02:04 . 2009-09-17 02:04 -------- d-----w- c:\program files\Reference Assemblies
2009-09-16 03:45 . 2009-09-16 03:31 -------- d-----w- c:\program files\Microsoft
2009-09-16 03:45 . 2009-09-16 03:30 -------- d-----w- c:\program files\Windows Live
2009-09-16 03:38 . 2006-12-03 02:29 -------- d-----w- c:\program files\Windows Live Toolbar
2009-09-16 03:37 . 2009-09-16 03:37 -------- d-----w- c:\program files\Microsoft Sync Framework
2009-09-16 03:36 . 2009-09-16 03:36 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2009-09-16 03:31 . 2009-09-16 03:31 -------- d-----w- c:\program files\Windows Live SkyDrive
2009-09-16 02:41 . 2009-09-16 02:41 -------- d-----w- c:\program files\Common Files\Windows Live
2009-09-14 03:13 . 2007-10-02 02:52 -------- d-----w- c:\documents and settings\Darla Kelly\Application Data\Apple Computer
2009-09-14 03:02 . 2009-09-14 03:01 -------- d-----w- c:\program files\iTunes
2009-09-14 03:02 . 2009-09-14 03:01 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-14 03:01 . 2009-09-14 03:01 -------- d-----w- c:\program files\iPod
2009-09-14 03:01 . 2007-10-02 01:59 -------- d-----w- c:\program files\Common Files\Apple
2009-09-14 03:00 . 2009-09-14 03:00 -------- d-----w- c:\program files\Bonjour
2009-09-14 03:00 . 2009-09-14 02:58 -------- d-----w- c:\program files\QuickTime
2009-09-14 02:58 . 2007-10-02 02:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-09-11 14:18 . 2004-08-04 11:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-09 02:43 . 2009-09-09 02:43 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.0.70\SetupAdmin.exe
2009-09-09 01:50 . 2003-12-06 04:11 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-09-04 21:28 . 2008-03-19 23:40 488968 ----a-w- c:\documents and settings\Darla Kelly\Application Data\Real\Update\setup\setup.exe
2009-09-04 21:03 . 2004-08-04 11:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08 . 2004-08-04 11:00 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 00:42 . 2009-07-29 01:46 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-29 00:42 . 2007-10-02 01:59 40448 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-08-26 08:00 . 2004-08-04 11:00 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-20 20:09 . 2009-08-20 20:09 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-15 17:55 . 2005-02-19 21:24 26110 ----a-w- c:\documents and settings\Darla Kelly\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-09-18 1119488]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-09-18 17:27 1119488 ----a-w- c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-09-18 1119488]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="c:\program files\Yahoo!\Messenger\ypager.exe" [2005-08-20 3084288]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"MoneyAgent"="c:\program files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 200704]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-10-02 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-24 149280]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-04 221184]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]
"Dell Photo AIO Printer 942"="c:\program files\Dell Photo AIO Printer 942\dlbubmgr.exe" [2004-08-31 294912]
"DellMCM"="c:\program files\Dell Photo AIO Printer 942\memcard.exe" [2004-07-27 262144]
"MediaFace Integration"="c:\program files\Fellowes\MediaFACE 4.0\SetHook.exe" [2003-08-18 53248]
"DXM6Patch_981116"="c:\windows\p_981116.exe" [1998-12-01 497376]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-11-16 127035]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-12-06 50688]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"RoxioEngineUtility"="c:\program files\Common Files\Roxio Shared\System\EngUtil.exe" [2003-05-01 65536]
"RoxioDragToDisc"="c:\program files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" [2003-09-24 868352]
"RoxioAudioCentral"="c:\program files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe" [2003-07-15 319488]
"MimBoot"="c:\progra~1\MUSICM~1\MUSICM~3\mimboot.exe" [2006-01-19 11776]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-03-06 236016]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-09-09 198160]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-09 305440]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-10-24 2010904]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-10-02 68856]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2008-5-30 1508624]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-10-22 04:06 12464 ----a-w- c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\WINDOWS\\SYSTEM32\\USMT\\migwiz.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Lbd;Lbd;c:\windows\SYSTEM32\DRIVERS\Lbd.sys [10/21/2009 9:32 PM 64288]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [10/21/2009 10:06 PM 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [10/21/2009 10:06 PM 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [10/21/2009 10:04 PM 285392]
R2 fssfltr;FssFltr;c:\windows\SYSTEM32\DRIVERS\fssfltr_tdi.sys [9/15/2009 9:45 PM 54752]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/24/2009 5:17 AM 1179232]
S2 gupdate1ca30ef66b67612;Google Update Service (gupdate1ca30ef66b67612);c:\program files\Google\Update\GoogleUpdate.exe [9/8/2009 7:46 PM 133104]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\Windows Live\Family Safety\fsssvc.exe [8/5/2009 9:48 PM 704864]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBR
*NewlyCreated* - PROCEXP113
*Deregistered* - mbr
*Deregistered* - PROCEXP113
.
Contents of the 'Scheduled Tasks' folder

2009-11-08 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 02:46]

2009-05-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]

2009-09-21 c:\windows\Tasks\Disk Cleanup.job
- c:\windows\SYSTEM32\cleanmgr.exe [2004-08-04 00:12]

2009-11-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-09 01:46]

2009-11-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-09 01:46]

2009-09-21 c:\windows\Tasks\Spybot - Search & Destroy.job
- c:\progra~1\SPYBOT~1\SpybotSD.exe [2006-04-22 06:04]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.foxnews.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm
Trusted Zone: musicmatch.com\online
TCP: {054F3291-29A1-4D28-83FD-0792E976F9EF} = 166.181.127.17 166.181.191.17
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-08 16:33
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(812)
c:\windows\system32\igfxdev.dll
.
Completion time: 2009-11-08 16:48
ComboFix-quarantined-files.txt 2009-11-08 22:48

Pre-Run: 104,785,825,792 bytes free
Post-Run: 105,073,082,368 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 321AC7BE1F1362082A836EB0680A8943

#6 Tomk

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Posted 08 November 2009 - 05:59 PM

Darla79,

Your Java is out of date and you have other old versions still on your computer, those old versions are now a security vulnerability:

Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer - Version 6 update 17


Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

Tomk
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#7 Darla79

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Posted 08 November 2009 - 06:09 PM

When I try to open the JavaRa, i get this error msg. Error 403 - Forbidden You tried to access a document for which you don't have privileges

#8 Tomk

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Posted 08 November 2009 - 06:14 PM

Darla79,

We'll just do it manually then:

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "JRE 6 Update 17".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version.
Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon. Posted Image
  • Under Temporary Internet Files, click the Settings... button
  • click the Delete Files button.
  • There are two options in the window to clear the cache - Leave both Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Settings
  • Click OK to leave the Java Control Panel.

Tomk
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#9 Darla79

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Posted 10 November 2009 - 04:19 PM

I have done everything except completing the Kaspersky scan. I have started it several times & it is taking longer than I have right now to finish it. I have to go out of town for a few days & will try & run it again when I return. Is it possible to keep this open & continue working on it when I return? I appreciate all your help & will check back next week. Thanks so much

#10 Tomk

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Posted 10 November 2009 - 06:17 PM

Darla79, If it goes 5 days without a response and I forget and close it, PM me when you get back and I'll re-open.

Tomk
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#11 Tomk

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Posted 16 November 2009 - 11:36 AM

Darla79, Are you back yet?

Tomk
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#12 Darla79

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Posted 19 November 2009 - 09:59 PM

I am back & am trying to run the Kaspersky scan right now. I'll post as soon as I get it completed. Thanks for keeping this open for me.

#13 Tomk

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Posted 19 November 2009 - 10:28 PM

:thumbup:

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#14 Darla79

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Posted 20 November 2009 - 11:25 PM

I finally completed the scan!!! Thanks, ------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7.0: scan report Friday, November 20, 2009 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Friday, November 20, 2009 21:38:25 Records in database: 3252110 -------------------------------------------------------------------------------- Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ F:\ G:\ Scan statistics: Objects scanned: 126211 Threats found: 3 Infected objects found: 3 Suspicious objects found: 0 Scan duration: 04:35:19 File name / Threat / Threats count C:\Documents and Settings\Darla Kelly\Shared\Cinema Bizarre - How does it feel.wma Infected: Trojan-Clicker.WMA.Agent.d 1 C:\Documents and Settings\Darla Kelly\Shared\What They Goin do lil jon.wma Infected: Trojan.Win32.StartPage.ehg 1 C:\Documents and Settings\Laycie Kelly\Incomplete\Preview-T-4335426-Eighties classic (lambert).wma Infected: Trojan-Downloader.WMA.Wimad.k 1 Selected area has been scanned.

#15 Tomk

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Posted 21 November 2009 - 12:09 AM

Darla79,

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::
    C:\Documents and Settings\Darla Kelly\Shared\Cinema Bizarre - How does it feel.wma 
    C:\Documents and Settings\Darla Kelly\Shared\What They Goin do lil jon.wma 
    C:\Documents and Settings\Laycie Kelly\Incomplete\Preview-T-4335426-Eighties classic (lambert).wma
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    Posted Image
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Tomk
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