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[Resolved] Hijack This Scan Result


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11 replies to this topic

#1 signed2002

signed2002

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Posted 30 October 2009 - 04:08 PM

So I've been getting a browser redirecting problem where I would do a search on Yahoo or Google, click on a link from the search results, and end up being taken to some unrelated random site instead.
I did a Hijack This scan and here's the result:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:07:28 PM, on 10/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
C:\Program Files\ATI Multimedia\MAIN\ATISched.EXE
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Documents and Settings\JENNIFER\My Documents\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.127.226 ossecure2009.microsoft.com
O1 - Hosts: 91.212.127.226 os-secure2009.com
O1 - Hosts: 91.212.127.226 www.os-secure2009.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [imekrmig] C:\IME\IMKR\imekrmig.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Microsoft Genuine Logon] svchost.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunServices: [Gearbox Deferal Check] C:\Program Files\Gearbox Connection Kit\bin\gbdefer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ATI Scheduler] C:\Program Files\ATI Multimedia\MAIN\ATISched.EXE
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {10093E98-C073-4C75-8D0E-FB5CD3A71D33} (ZoneUpwords Object) - http://messenger.zon...ds.cab57176.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zon...kr.cab56986.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zon...wn.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zon...1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093487462951
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zon...ro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zon...oF.cab57176.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zon...er.cab56986.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)


Please help me and let me know what needs to be deleted to fix the problem. Thanks very much :D

Edited by signed2002, 30 October 2009 - 07:04 PM.

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#2 CatByte

CatByte

    Classroom Administrator

  • Classroom Admin
  • 21,059 posts
  • MVP

Posted 31 October 2009 - 12:55 PM

Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


Posted Image
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.

    Posted Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#3 signed2002

signed2002

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Posted 31 October 2009 - 07:44 PM

DDS (Ver_09-10-26.01) - NTFSx86 Run by J at 14:58:12.83 on Sat 10/31/2009 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.447.122 [GMT -7:00] AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83} FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\McAfee\SiteAdvisor\McSACore.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\McAfee\MSK\MskSrver.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe c:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\WINDOWS\System32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\system32\VTTimer.exe C:\Program Files\Analog Devices\SoundMAX\SMTray.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\system32\LVCOMSX.EXE C:\Program Files\Logitech\Video\LogiTray.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\Program Files\ATI Multimedia\MAIN\ATISched.EXE C:\Program Files\Rainlendar2\Rainlendar2.exe C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Logitech\Video\FxSvr2.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://www.yahoo.com/ uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File EB: &ATI TV: {44226dff-747e-4edc-b30c-78752e50cd0c} - c:\program files\ati multimedia\tv\EXPLBAR.DLL uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [ATI Launchpad] uRun: [ATI Remote Control] c:\program files\ati multimedia\remctrl\ATIX10.exe uRun: [<NO NAME>] uRun: [LogitechSoftwareUpdate] "c:\program files\logitech\video\ManifestEngine.exe" boot uRun: [ATI Scheduler] c:\program files\ati multimedia\main\ATISched.EXE uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe" uRun: [Rainlendar2] c:\program files\rainlendar2\Rainlendar2.exe uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe" mRun: [VTTimer] VTTimer.exe mRun: [Smapp] c:\program files\analog devices\soundmax\SMTray.exe mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName mRun: [imekrmig] c:\ime\imkr\imekrmig.exe mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe" mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE mRun: [LogitechVideoRepair] c:\program files\logitech\video\ISStart.exe mRun: [LogitechVideoTray] c:\program files\logitech\video\LogiTray.exe mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe mRun: [Logitech Utility] Logi_MwX.Exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript mRunServices: [Gearbox Deferal Check] c:\program files\gearbox connection kit\bin\gbdefer.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE IE: &Viewpoint Search - c:\program files\viewpoint\viewpoint toolbar\ViewBar.dll/CXTSEARCH.HTML IE: Download all by Net Transport - c:\program files\xi\nettransport 2\NTAddList.html IE: Download by Net Transport - c:\program files\xi\nettransport 2\NTAddLink.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {44226DFF-747E-4edc-B30C-78752E50CD0C} - {44226DFF-747E-4edc-B30C-78752E50CD0C} - c:\program files\ati multimedia\tv\EXPLBAR.DLL DPF: {10093E98-C073-4C75-8D0E-FB5CD3A71D33} - hxxp://messenger.zone.msn.com/binary/Upwords.cab57176.cab DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} - hxxp://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1093492566764 DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} - hxxp://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093487462951 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://messenger.zone.msn.com/binary/ZIntro.cab56649.cab DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab DPF: {CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} - hxxp://messenger.zone.msn.com/binary/WoF.cab57176.cab DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\jennifer\applic~1\mozilla\firefox\profiles\omw75sht.default\ FF - prefs.js: browser.search.selectedEngine - Google FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll FF - plugin: c:\program files\mozilla firefox\plugins\npitunes.dll FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll FF - plugin: c:\program files\opera\program\plugins\NPAdbESD.dll FF - plugin: c:\program files\opera\program\plugins\npdrmv2.dll FF - plugin: c:\program files\opera\program\plugins\NPMetaStream3.dll FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} ---- FIREFOX POLICIES ---- c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); ============= SERVICES / DRIVERS =============== R0 DiagnosticScan;DiagnosticScan;c:\windows\system32\drivers\DiagnosticScan.SYS [2009-10-31 16384] R1 Start1Driver;Start1Driver;c:\windows\system32\drivers\Start1Driver.SYS [2009-10-31 5120] R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304] R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-7-5 210216] R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-7-12 24652] S3 FSCSPYCC;FSCSPYCC;\??\c:\windows\system32\fscspy.sys --> c:\windows\system32\FSCSPY.SYS [?] =============== Created Last 30 ================ 2009-10-31 17:47:39 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys 2009-10-31 16:48:09 5120 ----a-w- c:\windows\system32\drivers\Start1Driver.SYS 2009-10-31 16:48:09 16384 ----a-w- c:\windows\system32\drivers\DiagnosticScan.SYS 2009-10-31 16:48:08 256 ----a-w- c:\windows\aa.lic 2009-10-30 23:39:41 0 d-----w- c:\docume~1\jennifer\applic~1\Malwarebytes 2009-10-30 23:39:26 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2009-10-30 23:39:24 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-10-30 23:39:23 19160 ----a-w- c:\windows\system32\drivers\mbam.sys 2009-10-30 23:39:22 0 d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-10-29 04:10:16 0 d-----w- c:\windows\system32\wbem\Repository 2009-10-04 23:18:37 0 d-----w- c:\program files\Perfect World Entertainment ==================== Find3M ==================== 2009-09-16 17:22:48 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys 2009-09-16 17:22:48 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys 2009-09-16 17:22:48 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys 2009-09-16 17:22:48 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys 2009-09-16 17:22:14 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys 2009-09-11 14:33:52 133632 ----a-w- c:\windows\system32\msv1_0.dll 2009-09-04 20:45:26 58880 ----a-w- c:\windows\system32\msasn1.dll 2009-08-29 08:08:21 916480 ----a-w- c:\windows\system32\wininet.dll 2009-08-26 08:16:37 247326 ----a-w- c:\windows\system32\strmdll.dll 2009-08-20 22:09:06 1193832 ----a-w- c:\windows\system32\FM20.DLL 2009-08-07 02:23:46 274288 ----a-w- c:\windows\system32\mucltui.dll 2009-08-07 02:23:46 215920 ----a-w- c:\windows\system32\muweb.dll 2009-08-05 09:11:47 204800 ----a-w- c:\windows\system32\mswebdvd.dll 2009-08-04 14:00:46 2180352 ----a-w- c:\windows\system32\ntoskrnl.exe 2009-08-04 13:13:32 2057728 ----a-w- c:\windows\system32\ntkrnlpa.exe ============= FINISH: 15:00:44.91 ===============

Attached Files



#4 CatByte

CatByte

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Posted 01 November 2009 - 06:37 AM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#5 signed2002

signed2002

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Posted 01 November 2009 - 01:06 PM

Hi again. I ran ComboFix and it looks like the malware is gone. I tested using Google and Yahoo searches and I no longer get redirected :thumbup: I attached the log file. Is it alright for me to delete the ComboFix program now? Thank you very much for your help!

Attached Files



#6 CatByte

CatByte

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Posted 01 November 2009 - 02:59 PM

Is it alright for me to delete the ComboFix program now?

No, we still need it and there is a special clean up routine for it. I will let you know when you are all clean. Please stay with me till the end.

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://forums.whatthetech.com/Hijack_Scan_Result_t108020.html

Collect::
c:\windows\system32\drivers\Start1Driver.SYS
c:\windows\system32\drivers\DiagnosticScan.SYS

Driver::
Start1Driver
DiagnosticScan

FCopy::
c:\windows\system32\dllcache\mswsock.dll | c:\windows\system32\mswsock.dll

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT



  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    Posted Image
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#7 signed2002

signed2002

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Posted 01 November 2009 - 08:14 PM

I copy and pasted the 2 logs. I will come back and post the scan log.


ComboFix 09-10-30.01 - JENNIFER 11/01/2009 15:50.2.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.447.216 [GMT -8:00]
Running from: c:\documents and settings\JENNIFER\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\JENNIFER\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

file zipped: c:\windows\system32\drivers\DiagnosticScan.SYS
file zipped: c:\windows\system32\drivers\Start1Driver.SYS
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\DiagnosticScan.SYS
c:\windows\system32\drivers\Start1Driver.SYS

.
--------------- FCopy ---------------

c:\windows\system32\dllcache\mswsock.dll --> c:\windows\system32\mswsock.dll
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_DIAGNOSTICSCAN
-------\Legacy_START1DRIVER
-------\Service_DiagnosticScan
-------\Service_Start1Driver


((((((((((((((((((((((((( Files Created from 2009-10-02 to 2009-11-02 )))))))))))))))))))))))))))))))
.

2009-11-01 18:32 . 2004-08-04 07:56 50176 ----a-w- c:\windows\system32\proquota.exe
2009-10-31 17:47 . 2009-10-31 17:47 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-10-31 17:38 . 2009-10-31 19:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-10-30 23:39 . 2009-10-30 23:39 -------- d-----w- c:\documents and settings\JENNIFER\Application Data\Malwarebytes
2009-10-30 23:39 . 2009-09-10 21:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-30 23:39 . 2009-10-30 23:39 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-10-30 23:39 . 2009-09-10 21:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-30 23:39 . 2009-10-30 23:39 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-29 04:10 . 2009-10-29 04:10 -------- d-----w- c:\windows\system32\wbem\Repository
2009-10-04 23:18 . 2009-10-10 18:19 -------- d-----w- c:\program files\Perfect World Entertainment

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-01 17:50 . 2004-08-25 20:49 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-10-31 21:50 . 2006-02-25 20:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-10-31 19:12 . 2004-09-10 01:26 -------- d-----w- c:\program files\Lavasoft
2009-10-31 18:32 . 2009-01-30 23:24 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-10-30 16:12 . 2009-01-17 00:08 -------- d-----w- c:\documents and settings\JENNIFER\Application Data\CameraWindowDC
2009-10-29 03:00 . 2004-10-07 07:16 -------- d-----w- c:\documents and settings\All Users\Application Data\ATI MMC
2009-10-29 01:30 . 2009-01-17 00:18 -------- d-----w- c:\documents and settings\JENNIFER\Application Data\ZoomBrowser EX
2009-10-21 20:23 . 2009-07-06 04:57 -------- d-----w- c:\program files\McAfee
2009-10-19 20:29 . 2004-10-29 00:01 127376 ----a-w- c:\documents and settings\JENNIFER\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-16 15:22 . 2009-01-30 20:46 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-10-10 18:37 . 2009-04-11 21:21 -------- d-----w- c:\program files\Common Files\Roxio Shared
2009-10-10 18:31 . 2009-04-07 03:34 -------- d-----w- c:\program files\Common Files\Research In Motion
2009-10-10 18:29 . 2009-04-11 02:59 256 ----a-w- c:\windows\system32\pool.bin
2009-10-05 00:12 . 2009-06-04 17:16 -------- d-----w- c:\documents and settings\JENNIFER\Application Data\GetRightToGo
2009-09-16 17:22 . 2009-07-06 04:59 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 17:22 . 2009-07-06 04:59 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 17:22 . 2009-07-06 04:59 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 17:22 . 2009-07-06 04:59 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 17:22 . 2009-07-06 04:48 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-11 14:33 . 2001-08-23 12:00 133632 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 20:45 . 2001-08-23 12:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08 . 2001-08-23 12:00 916480 ------w- c:\windows\system32\wininet.dll
2009-08-26 08:16 . 2001-08-23 12:00 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-20 22:09 . 2009-08-20 22:09 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-07 02:24 . 2004-08-03 21:02 327896 ----a-w- c:\windows\system32\wucltui.dll
2009-08-07 02:24 . 2004-08-03 20:59 209632 ----a-w- c:\windows\system32\wuweb.dll
2009-08-07 02:24 . 2005-05-26 11:16 44768 ----a-w- c:\windows\system32\wups2.dll
2009-08-07 02:24 . 2004-08-03 20:59 35552 ----a-w- c:\windows\system32\wups.dll
2009-08-07 02:24 . 2004-08-25 20:27 53472 ------w- c:\windows\system32\wuauclt.exe
2009-08-07 02:24 . 2001-08-23 12:00 96480 ----a-w- c:\windows\system32\cdm.dll
2009-08-07 02:23 . 2004-08-03 21:00 575704 ----a-w- c:\windows\system32\wuapi.dll
2009-08-07 02:23 . 2008-04-03 22:00 215920 ----a-w- c:\windows\system32\muweb.dll
2009-08-07 02:23 . 2008-04-03 22:00 274288 ----a-w- c:\windows\system32\mucltui.dll
2009-08-07 02:23 . 2004-08-25 20:27 1929952 ----a-w- c:\windows\system32\wuaueng.dll
2009-08-05 09:11 . 2001-08-23 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 14:00 . 2001-08-23 12:00 2180352 ------w- c:\windows\system32\ntoskrnl.exe
2009-08-04 13:13 . 2001-08-17 13:48 2057728 ------w- c:\windows\system32\ntkrnlpa.exe
2005-04-20 03:25 . 2006-12-18 18:26 53323 ----a-w- c:\program files\opera\program\plugins\PlugDef.dll
.

((((((((((((((((((((((((((((( SnapShot@2009-11-01_18.37.48 )))))))))))))))))))))))))))))))))))))))))
.
+ 2004-08-25 20:32 . 2009-11-01 21:52 65536 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2004-08-25 20:32 . 2009-11-01 16:57 65536 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2004-08-25 20:32 . 2009-11-01 21:52 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2004-08-25 20:32 . 2009-11-01 16:57 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-11-01 21:52 . 2009-11-01 21:52 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2001-08-23 12:00 . 2008-06-20 17:41 245248 c:\windows\system32\dllcache\mswsock.dll
- 2008-06-20 17:41 . 2008-06-20 17:41 245248 c:\windows\system32\dllcache\mswsock.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATI Remote Control"="c:\program files\ATI Multimedia\RemCtrl\ATIX10.exe" [2002-10-22 159744]
"LogitechSoftwareUpdate"="c:\program files\Logitech\Video\ManifestEngine.exe" [2005-01-19 196608]
"ATI Scheduler"="c:\program files\ATI Multimedia\MAIN\ATISched.EXE" [2002-01-28 28672]
"Rainlendar2"="c:\program files\Rainlendar2\Rainlendar2.exe" [2007-07-24 1298432]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2007-08-30 205480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Smapp"="c:\program files\Analog Devices\SoundMAX\SMTray.exe" [2003-05-05 143360]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"imekrmig"="c:\ime\IMKR\imekrmig.exe" [2001-01-09 44544]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 241664]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2004-10-08 221184]
"LogitechVideoRepair"="c:\program files\Logitech\Video\ISStart.exe" [2005-01-19 458752]
"LogitechVideoTray"="c:\program files\Logitech\Video\LogiTray.exe" [2005-01-19 217088]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-17 49152]
"zBrowser Launcher"="c:\program files\Logitech\iTouch\iTouch.exe" [2003-12-01 892928]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-09-17 645328]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-07-08 1176808]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-04-27 282624]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"VTTimer"="VTTimer.exe" - c:\windows\system32\VTTimer.exe [2004-10-22 53248]
"Logitech Utility"="Logi_MwX.Exe" - c:\windows\LOGI_MWX.EXE [2003-11-07 19968]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2004-10-4 113664]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=c:\windows\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\BitTornado\\btdownloadgui.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\backWeb-8876480.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\WINDOWS\\system32\\rtcshare.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe [10/4/2004 3:47 AM 98304]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [7/5/2009 9:05 PM 210216]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe [10/4/2004 2:40 AM 118784]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [7/12/2007 12:18 PM 24652]
S3 FSCSPYCC;FSCSPYCC;\??\c:\windows\system32\FSCSPY.SYS --> c:\windows\system32\FSCSPY.SYS [?]

--- Other Services/Drivers In Memory ---

*Deregistered* - CLASSPNP_2
*Deregistered* - mbr
.
Contents of the 'Scheduled Tasks' folder

2009-08-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-07-06 19:22]

2009-07-06 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-07-06 19:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
IE: &Viewpoint Search - c:\program files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
IE: Download all by Net Transport - c:\program files\Xi\NetTransport 2\NTAddList.html
IE: Download by Net Transport - c:\program files\Xi\NetTransport 2\NTAddLink.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\JENNIFER\Application Data\Mozilla\Firefox\Profiles\omw75sht.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npitunes.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\Opera\Program\Plugins\NPAdbESD.dll
FF - plugin: c:\program files\Opera\Program\Plugins\npdrmv2.dll
FF - plugin: c:\program files\Opera\Program\Plugins\NPMetaStream3.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

BHO-{28CAEFF3-0F18-4036-B504-51D73BD81C3A} - REG_SZ
BHO-{28CAEFF3-0F18-4036-B504-51D73BD81ABC} - REG_SZ



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-01 16:02
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(228)
c:\windows\system32\WININET.dll
c:\program files\Logitech\MouseWare\System\LgWndHk.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll
c:\program files\Logitech\iTouch\iTchHk.dll
c:\program files\Common Files\Logitech\Scrolling\LgMsgHk.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\progra~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\progra~1\McAfee\VIRUSS~1\mcshield.exe
c:\program files\McAfee\MPF\MPFSrv.exe
c:\program files\McAfee\MSK\MskSrver.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\progra~1\mcafee.com\agent\mcagent.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\Logitech\MouseWare\system\em_exec.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system32\rundll32.exe
c:\program files\Logitech\Video\FxSvr2.exe
.
**************************************************************************
.
Completion time: 2009-11-02 16:09 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-02 00:09

Pre-Run: 63,526,494,208 bytes free
Post-Run: 63,375,650,816 bytes free

- - End Of File - - 439BC41A326B66BB99DEA429933F7F20








Malwarebytes' Anti-Malware 1.41
Database version: 3081
Windows 5.1.2600 Service Pack 2

11/1/2009 4:28:39 PM
mbam-log-2009-11-01 (16-28-39).txt

Scan type: Quick Scan
Objects scanned: 113340
Time elapsed: 13 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 signed2002

signed2002

    New Member

  • Authentic Member
  • Pip
  • 7 posts

Posted 02 November 2009 - 01:23 AM

Here's the online scan report: -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7.0: scan report Sunday, November 1, 2009 Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Monday, November 02, 2009 02:28:50 Records in database: 3113007 -------------------------------------------------------------------------------- Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: A:\ C:\ D:\ E:\ F:\ Scan statistics: Objects scanned: 54764 Threats found: 0 Infected objects found: 0 Suspicious objects found: 0 Scan duration: 02:53:26 No threats found. Scanned area is clean. Selected area has been scanned.

#9 CatByte

CatByte

    Classroom Administrator

  • Classroom Admin
  • 21,059 posts
  • MVP

Posted 02 November 2009 - 04:31 AM

Hi,
Your logs are clean.

Just some housekeeping to do now, please do the following:

Visit ADOBEand download the latest version of Acrobat Reader (version 9.2)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

  • Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 16. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u16-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and AppletsTrace and Log Files
  • Click OK on Delete Temporary Files Window

    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /uninstall in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image




NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them

    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox, IE and chrome.

  • For Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#10 signed2002

signed2002

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Posted 02 November 2009 - 12:51 PM

Thanks, I have followed your housekeeping and recommendations. It feels good to have a clean pc again. Thank you again for your help and for the fast replies!! :thumbup:

#11 CatByte

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Posted 02 November 2009 - 02:37 PM

You are more than welcome stay safe :wavey: ~CB

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#12 CatByte

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Posted 02 November 2009 - 02:37 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

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