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[Resolved] Need help removing re-generating virus/trojan
Started by
Granny Mouse
, Oct 28 2009 08:58 PM
-
This topic is locked
17 replies to this topic
#1
Granny Mouse
-
- Authentic Member
-
- 38 posts
Authentic Member
Posted 28 October 2009 - 08:58 PM
Register to Remove
#2
CatByte
-
- Classroom Admin
-
- 21,060 posts
Classroom Administrator
Posted 29 October 2009 - 06:24 AM
Hi,
Please do the following:
Download ComboFix from either of these locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Please do the following:
Download ComboFix from either of these locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
- Double click on ComboFix.exe & follow the prompts.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
- Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
- Click on Yes, to continue scanning for malware.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015
#3
Granny Mouse
-
- Authentic Member
-
- 38 posts
Authentic Member
Posted 29 October 2009 - 09:11 AM
Howdy CatByte ... love the name 
... wow, that was a real challenge however, finally successful. ComboFix log follows. As for how it's acting; slower than usual, persistent popups, WinPatrol has identified a different 'program name' today, along with some of the others previously mentioned. Homepage is now being re-directed to 'm.www.yahoo.com' (that's a new one, today) ... to accomplish the task you requested, it took 3 downloads (and multiple attempts to get there) ... 1st contained corrupt files, 2nd claimed to be 'not a valid Win32 file', 3rd was re-downloading Link 1 and was successful ... had to open multiple pages (i think confusion worked in the long run) in order for WinPatrol to 'not interrupt' the download on the page i was accessing ... with split screen, active. ComboFix seemed to run without a problem and here's the log.
ComboFix 09-10-28.08 - Owner 10/29/2009 10:37.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.295 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Security Suite Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.
ADS - svchost.exe: deleted 88 bytes in 2 streams.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\dovamewo.dll
c:\windows\system32\fotobike.dll
c:\windows\system32\gidahumu.dll
c:\windows\system32\giyikara.dll
c:\windows\system32\jadelamo.dll
c:\windows\system32\kedisuzo.dll
c:\windows\system32\nijopido.dll
c:\windows\system32\nimuhoke.dll.tmp
c:\windows\system32\nominenu.dll
c:\windows\system32\sakalimo.dll
c:\windows\system32\vonowiya.dll
c:\windows\system32\wuganabu.dll
c:\windows\system32\yaruvofo.dll
c:\windows\system32\zulagovi.dll
c:\windows\Tasks\keprutad.job
c:\windows\TEMP\logishrd\LVPrcInj01.dll
.
((((((((((((((((((((((((( Files Created from 2009-09-28 to 2009-10-29 )))))))))))))))))))))))))))))))
.
2009-10-26 00:59 . 2009-10-26 00:59 -------- d-----w- C:\VundoFix Backups
2009-10-25 04:29 . 2009-10-28 17:43 -------- d-----w- c:\program files\mutwgm
2009-10-08 02:49 . 2009-10-08 02:49 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Identities
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-29 14:48 . 2009-08-22 18:08 167114784 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-10-29 14:42 . 2009-08-22 18:08 2238236 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-10-26 03:32 . 2002-06-25 21:47 14336 ----a-w- c:\windows\system32\svchost.exe
2009-10-13 02:19 . 2008-06-17 16:39 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2009-09-22 23:59 . 2008-06-17 13:04 35464 ----a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-20 03:57 . 2009-09-20 03:57 -------- d-----w- c:\program files\MSBuild
2009-09-20 03:57 . 2009-09-20 03:57 -------- d-----w- c:\program files\Reference Assemblies
2009-09-20 03:15 . 2009-09-20 03:15 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Drivers HeadQuarters
2009-09-11 14:18 . 2002-06-25 21:42 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2002-06-25 21:41 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08 . 2002-03-05 12:56 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 08:00 . 2002-06-25 21:47 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-05 09:01 . 2008-06-17 13:20 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-05 00:44 . 2002-06-25 21:43 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20 . 2002-06-25 21:43 2066048 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-07-29 13:15 . 2009-07-29 13:15 60928 --sha-w- c:\windows\system32\tanovivo.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-10-19 126976]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-05 53248]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2008-10-09 333120]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" [2008-12-20 2656528]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-05-29 1005960]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
APC UPS Status.lnk - c:\program files\APC\APC PowerChute Personal Edition\Display.exe [2008-6-17 221247]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-11 282624]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"=
"c:\\WINDOWS\\system32\\spoolsv.exe"=
"c:\\Program Files\\Common Files\\logishrd\\LVMVFM\\LVPrcSrv.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\Logitech\\QuickCam\\Quickcam.exe"=
--- Other Services/Drivers In Memory ---
*NewlyCreated* - CLASSPNP_2
*NewlyCreated* - MBR
*NewlyCreated* - PCIIDEX_2
*Deregistered* - CLASSPNP_2
*Deregistered* - mbr
*Deregistered* - PCIIDEX_2
.
Contents of the 'Scheduled Tasks' folder
2009-10-28 c:\windows\Tasks\User_Feed_Synchronization-{245287B3-D295-4B19-A02C-38FD72D7C759}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
BHO-{c674c59c-4970-4a98-96a2-ef4edb27481c} - jadelamo.dll
HKLM-Run-bakuweyuwa - fotobike.dll
SharedTaskScheduler-{b5be6fba-a402-499e-b1f3-0c7214a1bbc0} - c:\windows\system32\deporare.dll
SharedTaskScheduler-{7de2e170-b934-4133-98d8-2c28d4f7ba88} - c:\windows\system32\kedisuzo.dll
SSODL-zonutoyes-{b5be6fba-a402-499e-b1f3-0c7214a1bbc0} - c:\windows\system32\deporare.dll
SSODL-fokoyahey-{7de2e170-b934-4133-98d8-2c28d4f7ba88} - c:\windows\system32\kedisuzo.dll
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-29 10:46
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'explorer.exe'(2212)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\APC\APC PowerChute Personal Edition\mainserv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\wscntfy.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\APC\APC PowerChute Personal Edition\apcsystray.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
.
**************************************************************************
.
Completion time: 2009-10-29 10:50 - machine was rebooted
ComboFix-quarantined-files.txt 2009-10-29 14:50
Pre-Run: 101,128,634,368 bytes free
Post-Run: 101,159,579,648 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
- - End Of File - - 0CD25E1E291E0D57588658D14A738450
****** PS: haven't done any surfing while this problem exists to offer more description however, i could not access your reply via the email link, had to access WTT home page, direct (multiple times) ... aside from the obvious, overall function seems normal and acceptable.
mouse
... wow, that was a real challenge however, finally successful. ComboFix log follows. As for how it's acting; slower than usual, persistent popups, WinPatrol has identified a different 'program name' today, along with some of the others previously mentioned. Homepage is now being re-directed to 'm.www.yahoo.com' (that's a new one, today) ... to accomplish the task you requested, it took 3 downloads (and multiple attempts to get there) ... 1st contained corrupt files, 2nd claimed to be 'not a valid Win32 file', 3rd was re-downloading Link 1 and was successful ... had to open multiple pages (i think confusion worked in the long run) in order for WinPatrol to 'not interrupt' the download on the page i was accessing ... with split screen, active. ComboFix seemed to run without a problem and here's the log.ComboFix 09-10-28.08 - Owner 10/29/2009 10:37.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.295 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Security Suite Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.
ADS - svchost.exe: deleted 88 bytes in 2 streams.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\dovamewo.dll
c:\windows\system32\fotobike.dll
c:\windows\system32\gidahumu.dll
c:\windows\system32\giyikara.dll
c:\windows\system32\jadelamo.dll
c:\windows\system32\kedisuzo.dll
c:\windows\system32\nijopido.dll
c:\windows\system32\nimuhoke.dll.tmp
c:\windows\system32\nominenu.dll
c:\windows\system32\sakalimo.dll
c:\windows\system32\vonowiya.dll
c:\windows\system32\wuganabu.dll
c:\windows\system32\yaruvofo.dll
c:\windows\system32\zulagovi.dll
c:\windows\Tasks\keprutad.job
c:\windows\TEMP\logishrd\LVPrcInj01.dll
.
((((((((((((((((((((((((( Files Created from 2009-09-28 to 2009-10-29 )))))))))))))))))))))))))))))))
.
2009-10-26 00:59 . 2009-10-26 00:59 -------- d-----w- C:\VundoFix Backups
2009-10-25 04:29 . 2009-10-28 17:43 -------- d-----w- c:\program files\mutwgm
2009-10-08 02:49 . 2009-10-08 02:49 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Identities
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-29 14:48 . 2009-08-22 18:08 167114784 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-10-29 14:42 . 2009-08-22 18:08 2238236 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-10-26 03:32 . 2002-06-25 21:47 14336 ----a-w- c:\windows\system32\svchost.exe
2009-10-13 02:19 . 2008-06-17 16:39 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2009-09-22 23:59 . 2008-06-17 13:04 35464 ----a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-20 03:57 . 2009-09-20 03:57 -------- d-----w- c:\program files\MSBuild
2009-09-20 03:57 . 2009-09-20 03:57 -------- d-----w- c:\program files\Reference Assemblies
2009-09-20 03:15 . 2009-09-20 03:15 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Drivers HeadQuarters
2009-09-11 14:18 . 2002-06-25 21:42 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2002-06-25 21:41 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08 . 2002-03-05 12:56 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 08:00 . 2002-06-25 21:47 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-05 09:01 . 2008-06-17 13:20 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-05 00:44 . 2002-06-25 21:43 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20 . 2002-06-25 21:43 2066048 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-07-29 13:15 . 2009-07-29 13:15 60928 --sha-w- c:\windows\system32\tanovivo.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-10-19 126976]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-05 53248]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2008-10-09 333120]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" [2008-12-20 2656528]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-05-29 1005960]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
APC UPS Status.lnk - c:\program files\APC\APC PowerChute Personal Edition\Display.exe [2008-6-17 221247]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-11 282624]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"=
"c:\\WINDOWS\\system32\\spoolsv.exe"=
"c:\\Program Files\\Common Files\\logishrd\\LVMVFM\\LVPrcSrv.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\Logitech\\QuickCam\\Quickcam.exe"=
--- Other Services/Drivers In Memory ---
*NewlyCreated* - CLASSPNP_2
*NewlyCreated* - MBR
*NewlyCreated* - PCIIDEX_2
*Deregistered* - CLASSPNP_2
*Deregistered* - mbr
*Deregistered* - PCIIDEX_2
.
Contents of the 'Scheduled Tasks' folder
2009-10-28 c:\windows\Tasks\User_Feed_Synchronization-{245287B3-D295-4B19-A02C-38FD72D7C759}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
BHO-{c674c59c-4970-4a98-96a2-ef4edb27481c} - jadelamo.dll
HKLM-Run-bakuweyuwa - fotobike.dll
SharedTaskScheduler-{b5be6fba-a402-499e-b1f3-0c7214a1bbc0} - c:\windows\system32\deporare.dll
SharedTaskScheduler-{7de2e170-b934-4133-98d8-2c28d4f7ba88} - c:\windows\system32\kedisuzo.dll
SSODL-zonutoyes-{b5be6fba-a402-499e-b1f3-0c7214a1bbc0} - c:\windows\system32\deporare.dll
SSODL-fokoyahey-{7de2e170-b934-4133-98d8-2c28d4f7ba88} - c:\windows\system32\kedisuzo.dll
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-29 10:46
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'explorer.exe'(2212)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\APC\APC PowerChute Personal Edition\mainserv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\wscntfy.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\APC\APC PowerChute Personal Edition\apcsystray.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
.
**************************************************************************
.
Completion time: 2009-10-29 10:50 - machine was rebooted
ComboFix-quarantined-files.txt 2009-10-29 14:50
Pre-Run: 101,128,634,368 bytes free
Post-Run: 101,159,579,648 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
- - End Of File - - 0CD25E1E291E0D57588658D14A738450
****** PS: haven't done any surfing while this problem exists to offer more description however, i could not access your reply via the email link, had to access WTT home page, direct (multiple times) ... aside from the obvious, overall function seems normal and acceptable.
mouse
#4
CatByte
-
- Classroom Admin
-
- 21,060 posts
Classroom Administrator
Posted 29 October 2009 - 09:26 AM
Hi,
Please do the following:
Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:
Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')
Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')
Save this file to your desktop, Save this as "CFScript"
Here's how to do that:
1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
NEXT
Please do the following:
Download Inherit and save it to your desk top
Drag each of the exe files that you are unable to run into Inherit.exe (must be the exe - not the shortcut)
Then wait for it to say "OK"
Drop MBAM.exe into inherit - that should free it up to run. Update Malwarebytes from the Update Tab
Run a quick scan. Delete anything it finds. Post the resulting log.
Please do the following:
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
- They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:
Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')
http://forums.whatthetech.com/Need_help_removing_re_generating_virus_trojan_t107988.html&view=findpost&p=606739#entry606739 Collect:: c:\windows\system32\tanovivo.dll Folder:: c:\program files\mutwgm
Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')
Save this file to your desktop, Save this as "CFScript"
Here's how to do that:
1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...
- Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
- ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
- When finished, it shall produce a log for you.
- Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
NEXT
Please do the following:
Download Inherit and save it to your desk top
Drag each of the exe files that you are unable to run into Inherit.exe (must be the exe - not the shortcut)
Then wait for it to say "OK"
Drop MBAM.exe into inherit - that should free it up to run. Update Malwarebytes from the Update Tab
Run a quick scan. Delete anything it finds. Post the resulting log.
Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015
#5
Granny Mouse
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- Authentic Member
-
- 38 posts
Authentic Member
Posted 29 October 2009 - 01:09 PM
Hey CatByte ... apparently MalwareBytes and any trail of it is gone ... so, i downloaded a fresh copy direct from their site.
In regards to Inherit, it's downloaded but i didn't drag anything into it because Mbam and MS Updates are the only ones i tried to access before discovering there was a problem. Should i keep it (Inherit) on board or is it not necessary at this time ?
Here's the reports:
CF Script Log: Upload was successful
MBam after cleaning: Malwarebytes' Anti-Malware 1.41
Database version: 3055
Windows 5.1.2600 Service Pack 3
10/29/2009 2:24:49 PM
mbam-log-2009-10-29 (14-24-49).txt
Scan type: Full Scan (C:\|)
Objects scanned: 146955
Time elapsed: 22 minute(s), 22 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 32
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\dovamewo.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\fotobike.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\gidahumu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\giyikara.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\jadelamo.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\kedisuzo.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\nimuhoke.dll.tmp.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\sakalimo.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\wuganabu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\yaruvofo.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\zulagovi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP481\A0051437.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP481\A0051454.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP481\A0051455.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP481\A0051487.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP482\A0051632.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP482\A0051633.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP482\A0051634.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051645.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051740.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051848.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051849.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051850.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051851.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051852.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051853.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051856.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051858.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051859.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D4EF7E6A-A0D9-4C1C-B020-85DB3D726247}\RP483\A0051860.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lodayija.dll.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\zazuporo.dll.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
-------------------------------
While posting this, the page advance is now scrolling randomly ... making typing this a bit difficult. However, i also noticed the toolbars above are 'blacked-out' ... the address bar, tab identifier and buttons are viewable and active but the rest is not.
Thanks for all your help so far ... this was more infested than i imagined.
mouse
#6
CatByte
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- Classroom Admin
-
- 21,060 posts
Classroom Administrator
Posted 29 October 2009 - 01:22 PM
Hi,
Please do the following:
Using Internet Explorer or Firefox, visit Kaspersky Online Scanner:
1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.
NEXT
Please post a fresh DDS Log and Attach.txt
Please do the following:
Using Internet Explorer or Firefox, visit Kaspersky Online Scanner:
1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
- Close any open programs
- Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.
- Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
- Click View scan report at the bottom.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
NEXT
Please post a fresh DDS Log and Attach.txt
Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015
#7
Granny Mouse
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- Authentic Member
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- 38 posts
Authentic Member
Posted 29 October 2009 - 01:22 PM
CatByte ... WinPatrol has just posted notification of another attempted change (manually denied) ... File Type Change Alert ... using program 'Run DLL as an App' ... change expected is C:\WINDOWS\system32\rundll32.exe - to - C:\WINDOWS\system32\ieframe.dll,OpenURL %l
Again, this has been denied manually twice. Not sure if it should be accepted, please advise.
mouse
#8
CatByte
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- Classroom Admin
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- 21,060 posts
Classroom Administrator
Posted 29 October 2009 - 01:59 PM
That's a Microsoft Internet Explorer shortcut path...should be Ok
Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015
#9
Granny Mouse
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- Authentic Member
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- 38 posts
Authentic Member
Posted 29 October 2009 - 08:11 PM
Ok CatByte, sorry for the delay ... Kaspersky took forever (or so it seemed - couple hours anyway) ... strange though, it found NOTHING ... i guess that's a good thing but i have no report to post. The 'view report' screen was blank and i could not get back to the 'stats' page before it ... however i noticed 50,000+ objects scanned ... -0- value listed for each 'identifier' ... and the length of the run, but i don't remember what it said (roughly 2+ hrs).
Here's the DDS and Attach files:
DDS (Ver_09-06-26.01) - NTFSx86
Run by Owner at 21:46:53.42 on Thu 10/29/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.318 [GMT -4:00]
AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Security Suite Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229356346359
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229356304359
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
============= SERVICES / DRIVERS ===============
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-8-22 150544]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-8-22 365448]
S2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
=============== Created Last 30 ================
2009-10-29 13:47 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-29 13:47 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-10-29 13:47 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-10-29 10:36 <DIR> a-dshr-- C:\cmdcons
2009-10-29 10:35 77,312 a------- c:\windows\MBR.exe
2009-10-29 10:35 236,544 a------- c:\windows\PEV.exe
2009-10-29 10:35 161,792 a------- c:\windows\SWREG.exe
2009-10-29 10:35 98,816 a------- c:\windows\sed.exe
2009-10-25 20:59 <DIR> --d----- C:\VundoFix Backups
2009-10-17 12:43 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
==================== Find3M ====================
2009-10-29 21:46 171,428,128 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-10-29 14:26 2,274,884 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-10-25 23:32 14,336 -------- c:\windows\system32\svchost.exe
2009-10-12 22:19 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-09-11 10:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-04 17:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-08-29 04:08 916,480 -------- c:\windows\system32\wininet.dll
2009-08-26 04:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-04 20:44 2,189,184 -------- c:\windows\system32\ntoskrnl.exe
2009-08-04 10:20 2,066,048 -------- c:\windows\system32\ntkrnlpa.exe
============= FINISH: 21:47:24.21 ===============
***** As for the WinPatrol notice, thanks for the info ... when i see it again, i'll 'approve' the change ... it's been turned off while we're doing these tasks so i haven't seen it lately but i imagine i will again.
Attached Files
-
Attach.txt 12.6KB
176 downloads
#10
CatByte
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- Classroom Admin
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- 21,060 posts
Classroom Administrator
Posted 29 October 2009 - 10:17 PM
Your logs are clean.
Just some house keeping to do now:
Please do the following:
Visit ADOBEand download the latest version of Acrobat Reader (version 9.2)
Having the latest updates ensures there are no security vulnerabilities in your system.
NEXT
Go to Start > Run > copy/paste the following text into the open run box > javacpl.cpl
> Press Enter > Select the Update tab > Click Update now
NEXT
Follow these steps to uninstall Combofix
NEXT
Now to remove the rest of the tools that we have used in fixing your machine:
NOTE: If there are any remaining logs/tools on your desktop after running this tool > right click and delete them.
NEXT
Below I have included a number of recommendations for how to protect your computer against malware infections.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.
Thank you for your patience, and performing all of the procedures requested.
Please respond one last time so we can consider the thread resolved and close it, thank-you.
Just some house keeping to do now:
Please do the following:
Visit ADOBEand download the latest version of Acrobat Reader (version 9.2)
Having the latest updates ensures there are no security vulnerabilities in your system.
NEXT
Go to Start > Run > copy/paste the following text into the open run box > javacpl.cpl
> Press Enter > Select the Update tab > Click Update now
NEXT
Follow these steps to uninstall Combofix
- Click START then RUN
- Now type Combofix /uninstall in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.
NEXT
Now to remove the rest of the tools that we have used in fixing your machine:
- Make sure you have an Internet Connection.
- Download OTC to your desktop and run it
- A list of tool components used in the Cleanup of malware will be downloaded.
- If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
- Click Yes to begin the Cleanup process and remove these components, including this application.
- You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
NOTE: If there are any remaining logs/tools on your desktop after running this tool > right click and delete them.
NEXT
Below I have included a number of recommendations for how to protect your computer against malware infections.
- It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe.
- Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.
- SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
- SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
- Make Internet Explorer more secure
- Click Start > Run
- Type Inetcpl.cpl & click OK
- Click on the Security tab
- Click Reset all zones to default level
- Make sure the Internet Zone is selected & Click Custom level
- In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
- Next Click OK, then Apply button and then OK to exit the Internet Properties page.
- ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
- MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:- Green to go
- Yellow for caution
- Red to stop
- Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here
If you choose to use Firefox, I highly recommend this add-on to keep your PC even more secure.
- NoScript - for blocking ads and other potential website attacks
- Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
- ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
- In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
Think Prevention.
PC Safety and Security--What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.
Thank you for your patience, and performing all of the procedures requested.
Please respond one last time so we can consider the thread resolved and close it, thank-you.
Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015
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#11
Granny Mouse
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Posted 31 October 2009 - 07:37 PM
Dear CatByte,
Please accept my sincerest apology for seeming to have fallen off the planet, kinda did. Dr's most of Friday and later that evening i checked the post and saw your reply about clean-up but it was toooo late to follow-through ... Today, i couldn't connect, period ... am using the second computer in this house (also infected) to touch base and let you know that i have not completed your last instructions AND Friday evening when Zone Alarm finished it's normal 'start-up' scan, it identified 3 trojan entries which were quarantined (can't give you the names until i'm back on the system tomorrow).
Apparently the back-up battery is in need of replacement and finally after re-establishing a direct connection (excluding my puter) with the internet, at least one computer is almost working.
To be honest, none of the 'preparation programs' have been run on this system yet, so let's not go there ... i'll start a new post one day, soon ... (maybe tomorrow but no promises there, either)
ok, hope you're having a good Halloween ... will touch base one way or the other, later tomorrow ... if i'm realllllly lucky, both computers will be addressed ... yeah, i guess hoping for a miracle on Halloween is kinda odd, huh ?? thanks again, mouse
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... yeah, i guess hoping for a miracle on Halloween is kinda odd, huh ?? thanks again, mouse
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#12
Granny Mouse
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Posted 04 November 2009 - 11:30 PM
Catbyte,
am not sure what is going on here but i am really dead in the water ... replaced the battery back-up and could not connet to the internet ...checked the cable and replaced it ... still cannot connect (offline since last post 10/31). Phoned Verizon (ISP provider) tech support and tried renewing IP and keep getting DNS problem notifications. Tech says the only resolve is to reformat and re-install XP ... please tell me that is not true. The router is functioning and this computer is connected through same, all cpu troubleshooting shows devices working properly ... for whatever reason, my computer indicates it cannot communicate with the DNS server.
On Saturday, early morning 10/31, after reading your last 'clean-up' post i shut the computer down for the evening ... on next re-boot, all seemed well and i was accessing the site when the un-expected power failure shut me down, completely (2 windows open, no clean shut-down) ...that's how i discovered the back-up needed replaced. Haven't been able to connect online since. No updates to Adobe, can't download OTC, java won't update and i am praying maybe ERUNT can help fix this. I did run it as instructed before we started ... have no idea what to do next but maybe we at least have the tools to try.
Please, if at all possible, can we avoid a re-install ?
Patiently awaiting a miracle ... 
mouse
mouse
#13
Granny Mouse
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Posted 04 November 2009 - 11:30 PM
dear Catbyte ... this was a repeat posting (1st said there was a problem so i did it again and it posted twice) ... so, i am overwriting the copy. btw, in a prvs post i mentioned that i'd share the '3 trojans Zone Alarm found' after running start-up scans on 10/31 (before power failure) and i looked for a log of them but apparently, once deleted i don't know how to recover what they were.
I remember 2 of them said Win32 in the name (not sure if that helps any) - all 3 were identified as 'trojans', quarantined and deleted ... not sure if that has something to do with the DNS issue or not, am just remembering it happened. I sure hope you can help with this, i truely have no clue what happened or why.
mouse
Edited by Granny Mouse, 04 November 2009 - 11:40 PM.
#14
Granny Mouse
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Posted 05 November 2009 - 02:00 AM
woooooohooooo, there must be angels in our midst ... not sure how but after eliminating Zone Alarm from the current mix, connection is re-established. Am writing from my computer, now After disabling ZA and running MalwareBytes quickscan, i tried to update MB and Did so, successfully !!!! From version 3055 to 3103 ... ran a deep scan and it came back clean, no malicious items detected.
Sooooo, i tried to connect to homepage and succeeded so i began the clean-up posted last ... Adobe, Java, OTC, combofix ... all successful. Went so far as to un-install Zone Alarm and download a fresh copy (haven't installed it just yet) ... just to be on the safe side, i'm gonna run the Kaspersky Online again and i'll let you know what, if anything, comes up.
I have a few questions about some of your suggestions but i'll post those, tomorrow ... thanks for your patience and i'll update ya soon.
mouse
After disabling ZA and running MalwareBytes quickscan, i tried to update MB and Did so, successfully !!!! From version 3055 to 3103 ... ran a deep scan and it came back clean, no malicious items detected.
Sooooo, i tried to connect to homepage and succeeded so i began the clean-up posted last ... Adobe, Java, OTC, combofix ... all successful. Went so far as to un-install Zone Alarm and download a fresh copy (haven't installed it just yet) ... just to be on the safe side, i'm gonna run the Kaspersky Online again and i'll let you know what, if anything, comes up.
I have a few questions about some of your suggestions but i'll post those, tomorrow ... thanks for your patience and i'll update ya soon.
mouse
#15
CatByte
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Posted 05 November 2009 - 04:15 AM
That's great news.
ZA just may not be compatible with your system configuration.
There are other Firewall alternatives (or are you using the suite which includes antivirus as well)
Let me know and I can recommend a good free antivirus and firewall.
Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015
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