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[Resolved] Computer calling me a loser ><;;


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31 replies to this topic

#31 CatByte

CatByte

    Classroom Administrator

  • Classroom Admin
  • 21,059 posts
  • MVP

Posted 07 November 2009 - 12:54 PM

Hi,

Lets clean up the tools used:

Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If there are any remaining logs/tools on your desktop after using this tool : > right click and delete them.

NEXT

Now we need to create a new clean SYSTEM RESTORE point.

  • Close and save any documents that you may have open.
  • Open up the Start Menu and right-click on "Computer", and then select "Properties"
  • This will take you into the System area of Control Panel. Click on the "Advanced system settings" on the left hand side.
  • Now select the "System Protection" tab to get to the System Restore section.
  • Click the "Create" button to create a new restore point. You'll be prompted for a name, and you might want to give it a useful name that you'll be able to easily identify later.
  • Click the Create button, and then the system will create the restore point.
  • When it's all finished, you'll get a message saying it's completed successfully.
  • You will now have a new restore point

Then remove all previous Restore Points
  • Click Start Menu > Run > copy and paste
  • cleanmgr into the run box
  • At the top, click on the More Options tab, under System Restore and Shadow Copies group,
  • Click the Clean up button,
  • Vista will ask you if you’re sure, click on Yes button.
  • When finished, click on Cancel button to exit.

NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them

    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox, IE and chrome.

  • For Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

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#32 CatByte

CatByte

    Classroom Administrator

  • Classroom Admin
  • 21,059 posts
  • MVP

Posted 12 November 2009 - 05:17 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

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