[Closed] i need help in removing a malware/virus in my system...

my computer is being bugged by a malware… it's making my screen freeze and i cant remove it/delete it/move to chest even when i run avast at start up… i'm in safe mode at the moment… could you help me remove it… there are 3 malwares namely: win32:Agent-PSI[RTK] in system32\drivers\jzqfftmg.sys win31:Malware-gen in system32\xpvjsupg.dll C:\WINDOWS\SYSTEM32\qmhhufy.dllwm32.[morphine]\[UPX]Delf-HPR[Trj]

Hi,

Please download DDS and save it to your desktop.

• Disable any script blocking protection
• Double click dds.scr to run the tool.
• When done, DDS.txt will open.
• Click Yes at the next prompt for Optional Scan.
• Save both reports to your desktop.

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Please include the contents of the following in your next reply:

DDS.txt

Please attach the second file; Attach.txt. To attach a file, do the following:

• Under the reply panel is the Attachments Panel
• Browse for the attachment file you want to upload, then click the green Upload button
• Once it has uploaded, click the Manage Current Attachments drop down box
• Click on [external image: Posted Image] to insert the attachment into your post

Download RootRepeal from one of the following locations and save it to your desktop:Link 1
Link 2
Link 3

• Double click [external image: Posted Image] to start the program
• Click on the Report tab at the bottom of the program window
• Click the [external image: Posted Image] button
• In the Select Scan dialog, check:
  • Drivers
  • Files
  • Processes
  • SSDT
  • Stealth Objects
  • Hidden Services
  • Shadow SSDT
• Click the OK button
• In the next dialog, select all drives showing
• Click OK to start the scan
  

  Note: The scan can take some time. DO NOT run any other programs while the scan is running

• When the scan is complete, click the [external image: Posted Image] button and save the report to your Desktop as RootRepeal.txt
• Go to File, then Exit to close the program

If the report is not too long, post the contents of RootRepeal.txt in your next reply. If the report is very long, it will not be complete if you post it, so please attach it to your reply instead.

To attach a file, do the following:

• Click Add Reply
• Under the reply panel is the Attachments Panel
• Browse for the attachment file you want to upload, then click the green Upload button
• Once it has uploaded, click the Manage Current Attachments drop down box
• Click on [external image: Posted Image] to insert the attachment into your post

Due to inactivity this topic will be closed. If you need help please start a new thread.