window police pro - caused blue screen -
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Start the computer with the bootcd and select Windows Memory Diagnostics.
Once the test has loaded it will begin running automatically.
Press the T key once to change the testing mode to Run extended tests (indicated by 11 tests).
Each of the 11 tests will take a bit of time and when all are completed it will ru them again.
If completed without errors, please allow it to run through no less than 10 passes - the more you do the better.
Press the X key to exit and restart the computer.
Let me know the results.
When the computer restarts, load MiniXP.
Double click the Command prompt icon on the desktop then type the following command and hit enter.
chkdsk d: /r
Do nothing else until the scan completes.
Once completed, close the command window.
Click Start>Programs>Windows Explorer and expand then select D:\Windows
Look for the file ntbtlog.txt and delete it if present.
Next, open the Hiren's BootCD WinTools and click Menu>Other>Registry Editor PE
When it loads, expand and select the D:\Windows folder in the Browse dialog that opens, then click OK.
Next you will be presented with a series of 4 Select file dialogs inwhich you need only click Open.
Next you will be asked if you want to open a User hive - click Yes.
Browse to D:\Documents and Settings and open your user name folder.
You should see a file named ntuser.dat and it should be preselected in the Filename area below.
Click No at the next dialog to open another user hive.
Once the hives are loaded, you will get a message box confirming they are loaded and the relative paths in the Registry Editor.
Please make note of the HKEY_USERS path and tell me that exact path, eg; HKEY_USERS\_REMOTE_DAVE
Click OK then minimize the Registry Editor to the taskbar when it opens.
Connect the network, then using the Opera browser, come back to this post and copy the following bolded command to text.
reg query HKLM\_REMOTE_SYSTEM\Select>"%userprofile%\desktop\log.txt"
Open the Command prompt window again then right click>Paste the command into the command window.
When complete, close the command window and open the log.txt file on the desktop.
Post it's contents in a reply here along with the exact path to the user hive as previously noted.
Close the Registry Editor and wait for a 'All Finished' message.
Close the Opera Browser then restart the computer.
Upon restart, select Boot the hard drive, then begin tapping the F8 key to enable the Advanced Start Menu.
Select Enable Boot Logging from the menu.
When the computer blue screens, restart and go back to MiniXP.
Open Windows Explorer and locate the newly created D:\Windows\ntbtlog.txt file then post it's contents here.
Posted 24 October 2009 - 05:34 PM
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