Hi all,
For at least a week now, I haven't been able to access the bbc website anymore including sub-domains such as news.bbc.co.uk.
I can ping bbc.co.uk with 0%loss yet when I load the webpage with any one of the three browsers I use, it doesn't work. All I get is a blank page. Oddly, since my router is wireless, I can connect to the BBC site from my Nintendo DS via wifi.
All I get is an instant blank white page when I (try to) load BBC.co.uk
BTW: I use opendns and I use HOST file filtering.
Help appreciated,
Thanks,
The easy possibility is to flush your domain name resolver cache file
Start - Run - (type)cmd - Enter
At the blinking cursor (type) ipconfig /flushdns - enter
If you have MVPS Hosts file, you may have turned off your DNS Service.
The above procedure will require you to re-start your DNS Service.
Let us know if this is required.
The longer more tedious possibility is that your Hosts file may contain items that block bbc.co.uk
If so, you'll have to manually sort through and remove them.
Let us know your progress/results with the above.
Best Regards
I still think the matter is resident at the user's subscribed ISP
You may benefit from contacting your ISP.
They will "probably" tell you it has nothing to do with their servers.
But then a few days later you may find that the access has "somehow" become resolved.
Other's may have better information and recommendations.
Please post your solution, if/when you achieve it.
You may also benefit from clearing your JAVA Cache.
(note: when you clear JAVA cache files, you will have to enter user-name and passwords on the various websites you visit, the first time you return. after the first time, you will be remembered if you have passwords store automatically)
Hi Vista?
So that appleoddity has the information he needs, please ping the BBC again and report back the output
the command you need to use is:
ping bbc.co.uk
( there is no need to try and ping www….etc)
Regards
paws
Actually.. By using www you did it properly. I forgot that many times you have to add www because the web server the site uses is a different IP address than the one that responds if you don't put www in front of the domain.
I went ahead and ping'd www.bbc.co.uk and I received a different IP address than you, but accessing both IP addresses directly both bring up the BBC website. So, there is no problem with DNS which was what I thought might be a problem, at least at this stage.
I'm still concerned that something funky with OpenDNS or your HOSTS file is causing problems.
For now, I would suggest that you rename your HOSTS file to HOSTS.bak and change your DNS settings back to automatic for now. Restart your computer.
Then try loading the site.
Earlier you stated you went back to a default HOSTS file, so I just want to make sure that is still true and you also try changing your DNS settings to default and restart your computer just to make sure.
I would also like you to try opening Internet Explorer with no add-ons and then access BBC. To do so, click start -> run, type iexplore -extoff and press ENTER. Now, type in the www.bbc.co.uk address in the address bar and see if it will come up.
I am now using my ISP's DNS servers as instructed and my HOSTS file is as follows:
# This MVPS HOSTS file is a free download from: #
# http://www.mvps.org/winhelp2002/ #
# #
# Notes: the browser does not read this "#" symbol #
# You can create your own notes, after the # symbol #
# This *must* be the first line: 127.0.0.1 localhost #
# *********************************************************#
# —————- Updated: Oct-08-2009 ——————-#
# *********************************************************#
# #
# Entries with comments are all searchable via Google. #
# #
# Disclaimer: this file is free to use for personal use #
# only. Furthermore it is NOT permitted to copy any of the #
# contents or host on any other site without permission or #
# meeting the full criteria of the below license terms. #
# #
# This work is licensed under the Creative Commons #
# Attribution-NonCommercial-ShareAlike License. #
# http://creativecommons.org/licenses/by-nc-sa/3.0/ #
127.0.0.1 localhost
Yet still no Beeb, I've restarted both the PC and the router. Doesn't work with IE in disabled addons mode either.
Here's how the page is loaded: [external image: Posted Image]
Hello again, Vista?
From your Internet Explorer - Tools - Internet options - Security(tab)
Select - Restricted Sites <– be sure that 212.58.253.68 and/or www.bbc.co.uk are "not" listed in Restricted Sites
hmmm. Never mind. BBC seems to get an approved pass for content, even when listed in my Restricted Sites.
________________
How about considering the various third-party security related softwares you may have installed.
examples:
**Firewall
Blocking programs such as:
**SpywareGuard
**SpywareBlaster
**Spybot Search & Destroy
**StopZilla
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All I get is an instant blank white page when I (try to) load BBC.co.uk
BTW: I use opendns and I use HOST file filtering.
Help appreciated,
Thanks,
