4 replies to this topic

[tradnbillies]

Please help me clean a computer I just bought. I dont have CDs to reinstall Windows or anything, so I want to clean it. Opening IE brings me to malware sites and wants to download programs for me, so I actually uninstalled IE. I installed Spybot S&D which reports malicious files it wants to delete. Lastly, when I try to do a scan with Spybot, the computer shuts off halfway through. I'm wondering if an infection is somehow doing that to keep from being deleted. Please help! any help would be very much appreciated.

HIJACK THIS LOG BELOW...


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:00:44 PM, on 10/9/2009
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\avast!Antivirus.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\dhcp\svchost.exe
C:\WINDOWS\System32\FastNetSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\sopidkc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Janet.OURSKYLAR\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://att.yahoo.com/
O2 - BHO: C:\WINDOWS\System32\yhafd78auhd.dll - {c6c7b2a1-00f3-42bd-f434-00aaba2c8953} - C:\WINDOWS\System32\yhafd78auhd.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [18827814] C:\Documents and Settings\All Users\Application Data\18827814\18827814.exe
O4 - HKLM\..\Run: [sysldtray] C:\windows\ld08.exe
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\Janet.OURSKYLAR\reader_s.exe
O4 - HKUS\.DEFAULT\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\3047442176.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {D670D0B3-05AB-4115-9F87-D983EF1AC747} (AOL Downloader Plugin) - http://pak05.picture...US.9.1.6.18.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v6.cab
O20 - Winlogon Notify: __c00F1C34 - C:\WINDOWS\System32\__c00F1C34.dat
O22 - SharedTaskScheduler: gsf87hfunf98398jd - {C6C7B2A1-00F3-42BD-F434-00AABA2C8953} - C:\WINDOWS\System32\yhafd78auhd.dll
O23 - Service: avast!antivirus - Unknown owner - C:\WINDOWS\System32\avast!Antivirus.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Dhcp server (dhcpsrv) - Unknown owner - C:\WINDOWS\dhcp\svchost.exe
O23 - Service: fastnetsrv Service (fastnetsrv) - Sigma Designs In - C:\WINDOWS\System32\FastNetSrv.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\System32\sopidkc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\Photo Server\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\Giga Pocket\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 8015 bytes

[CatByte]

Hi,

Please do the following:

Download MGADiag to your desktop.
Double-click on MGADiag.exe to launch the program
Click "Continue"
Ensure that the "Windows" tab is selected (it should be by default).
Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
Paste the MGA Diagnostic Report back here in your next reply.

NEXT

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

• Disable any script blocking protection
• Double click dds.pif to run the tool.
• When done, two DDS.txt's will open.
• Save both reports to your desktop.

---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT



Download GMER Rootkit Scanner from here or here.

• Extract the contents of the zipped file to desktop.
• Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
• If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  
  
  Click the image to enlarge it
  
• In the right panel, you will see several boxes that have been checked. Uncheck the following ...
  • Sections
  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All (don't miss this one)
• Then click the Scan button & wait for it to finish.
• Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  
• Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

[tradnbillies]

thank you for the quick post and sorry for my delay in getting back to you... I was able to do all the steps up to the GMER Rootkit Scanner, but it is there that I run into issues. A few minutes into the scan, my computer shuts down and restarts. This is similar behavior to what I was describing in my first post as when I am scanning with Spybot S&D. Is this possible for a virus to do? Do I maybe have some kind of underlying issue? I can post the first two logs if those will be helpful, but please advise what I should do next. Thanks again, DP

[CatByte]

Hi,

Please post the first two logs, then try this scan instead of GMER


Please download Sysprot Antirootkit from >>>HERE<<<

Unzip it into a folder on your desktop.

• Double click Sysprot.exe to start the program.
  
• Click on the Log tab.
• In the Write to log box select ALL ITEMS
• Look near the bottom left, and Check Hidden Objects Only
• Click on the Create Log button on the bottom right.
• After a few seconds a new window should appear.
• Select Scan Root Drive. Click on the Start button.
• When it is complete a new window will appear to indicate that the scan is finished.
• The log will be saved automatically in the same folder Sysprot.exe was extracted to.
  
• Open the text file and copy/paste the log here.

[CatByte]

Due to inactivity this topic will be closed. If you need help please start a new thread.