The last submission didn't go through either.
I need you to send it manually again.
Please do the following:
Please open this link HERE in a new window.
In the box marked Link to topic where this file was requested: please paste in the following text
Click the Browse button and navigate to C:\Qoobox\Quarantine
There should be a zip file there called -Submit_****-**-**_**.**.**.zip ( the * denotes Date and Time stamp it will be close to this: 10/18/2009 10:02)
Select this file and click Open
In the Largest box please put
File Requested By CatByte Failed Submit::
Finally click SendFile
Please return here and let me know when that file has been uploaded.
As for deleting the profile and starting again, you may wish to do that.
We could try hostsxpert, see if that resolves the popup issue, although Google Chrome isn't too worrying:
Please do this:
Please download HostsXpert
- Unzip HostsXpert to it's own folder in a convenient place such as C:\HostsXpert
- Run: HostsXpert.exe
- Click: Make Writable? in the upper left corner.
- Click: Restore MS Hosts File
- Click: Replace
- Click: OK
- Click: Make ReadOnly
- Close HostsXpert.
Let me know how that goes, if everything seems Ok, then we can do the final clean up of tools.