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[Resolved] Computer Issues! (Permission Virus?)


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36 replies to this topic

#16 bhender

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Posted 04 October 2009 - 07:51 AM

Computer seems to be running fine. I am not getting re-directed to alternate web-sites and no error messages are popping up any longer. No outstanding issues.

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#17 CatByte

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Posted 04 October 2009 - 08:07 AM

Hi,

Your logs are clean,

just some housekeeping to do now.

First though, can you tell me if you are familiar with this folder:

c:\windows\system32\grtg

let me know what it contains

Please do the following:

Go Start > Run and copy/paste the following single-line command into the Run box and click OK:

cmd /c del /f/a/q "c:\windows\system32\irywu.db"



NEXT


You have BitTorrent installed. using torrents and P2P programs are a certain way to become infected as you cannot trust the source. You would be doing your self a favour to remove it.


NEXT

Visit ADOBEand download the latest version of Acrobat Reader (version 9.1)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT


Please download JavaRa to your desktop and unzip it to its own folder.
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
  • Scroll down to the Java SE Runtime Environment (JRE) option.
  • Download and install the latest Java Runtime Environment (JRE) version for your computer.(version 6, update 16)


NEXT

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

If there are any logs remaining on your desktop after running this tool > right click and delete them.


NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them

    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • For Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#18 bhender

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Posted 04 October 2009 - 08:47 AM

On the Adobe Reader 9.1 Download I received the following pop-up... Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS. Verify that you have sufficient access to that key, or contact your support personnel. "CLICK OK"

#19 bhender

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Posted 04 October 2009 - 09:08 AM

In regards to the C:WINDOWS\system32\grtg file...when I click "grtg" pop-up screen appears asking me to "Choose the program you want to use to open this file:"

#20 CatByte

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Posted 04 October 2009 - 09:09 AM

Hi,

the solution found here may be helpful.

http://kb2.adobe.com...329/329137.html

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#21 CatByte

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Posted 04 October 2009 - 09:11 AM

Please do the following:



Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:

    :dir
    C:WINDOWS\system32\grtg /s
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#22 CatByte

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Posted 04 October 2009 - 09:14 AM

If you haven't already uninstalled ComboFix,

do this - this will unlock the key you are having trouble with

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

RegLock::
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#23 bhender

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Posted 04 October 2009 - 10:32 AM

SystemLook v1.0 by jpshortstuff (29.08.09) Log created at 12:30 on 04/10/2009 by Owner (Administrator - Elevation successful) ========== dir ========== C:WINDOWS\system32\grtg - Unable to find folder. -=End Of File=-

#24 bhender

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Posted 04 October 2009 - 10:33 AM

ComboFix 09-10-03.01 - Owner 10/04/2009 12:17.3.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1270.724 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\Combo-Fixx.exe
Command switches used :: c:\documents and settings\Owner\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Installer\260b033.msi
c:\windows\Installer\83d6bc.msp
c:\windows\Installer\83d6bd.msp
c:\windows\Installer\83d6be.msp
c:\windows\Installer\83d6bf.msp
c:\windows\Installer\83d6c0.msp
c:\windows\Installer\83d6c1.msp
c:\windows\Installer\83d6c2.msp
c:\windows\Installer\83d6c3.msp
c:\windows\Installer\83d6c4.msp

.
((((((((((((((((((((((((( Files Created from 2009-09-04 to 2009-10-04 )))))))))))))))))))))))))))))))
.

2009-10-04 15:51 . 2009-10-04 15:51 -------- d-----w- c:\program files\ERUNT
2009-10-04 15:45 . 2009-10-04 15:45 -------- d-----w- c:\program files\WOT
2009-10-04 14:55 . 2009-10-04 14:56 -------- d-----w- C:\Combo-Fixx
2009-10-04 14:51 . 2009-10-04 14:51 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-04 14:31 . 2009-10-04 14:55 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2009-10-02 23:43 . 2009-10-02 23:43 -------- dc----w- c:\documents and settings\All Users\Application Data\{EF63305C-BAD7-4144-9208-D65528260864}
2009-10-02 23:22 . 2009-10-04 00:07 -------- d-----w- c:\program files\ingenue
2009-10-02 23:10 . 2009-10-02 23:10 -------- d-----w- c:\program files\mbam
2009-10-02 23:07 . 2009-10-02 23:07 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-10-02 17:17 . 2009-03-31 15:23 39200 ----a-w- c:\windows\system32\drivers\TfSysMon.sys
2009-10-02 17:17 . 2009-03-31 15:23 33056 ----a-w- c:\windows\system32\drivers\TfNetMon.sys
2009-10-02 17:17 . 2009-03-31 15:23 12576 ----a-w- c:\windows\system32\drivers\TfKbMon.sys
2009-10-02 17:17 . 2009-03-31 15:23 51488 ----a-w- c:\windows\system32\drivers\TfFsMon.sys
2009-09-21 21:53 . 2009-09-21 21:53 -------- d-----w- c:\documents and settings\Owner\Application Data\dvdcss
2009-09-19 15:40 . 2009-09-19 15:40 27136 ----a-w- c:\windows\system32\drivers\nchssvad.sys
2009-09-19 15:40 . 2009-09-19 15:58 -------- d-----w- c:\program files\NCH Software
2009-09-19 15:40 . 2009-09-19 15:41 -------- d-----w- c:\documents and settings\All Users\Application Data\NCH Swift Sound
2009-09-19 15:38 . 2009-09-19 15:56 -------- d-----w- c:\documents and settings\Owner\Application Data\NCH Swift Sound
2009-09-09 21:36 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll
2009-09-09 21:22 . 2009-09-09 21:22 -------- d-----w- c:\documents and settings\Owner\Application Data\Malwarebytes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-04 16:23 . 2008-04-30 03:46 -------- d-----w- c:\documents and settings\Owner\Application Data\Skype
2009-10-04 16:12 . 2006-08-20 15:15 -------- d-----w- c:\program files\Common Files\Adobe
2009-10-04 14:53 . 2006-08-20 15:01 -------- d-----w- c:\program files\Java
2009-10-04 13:26 . 2008-04-30 03:47 -------- d-----w- c:\documents and settings\Owner\Application Data\skypePM
2009-10-03 23:50 . 2009-08-22 01:47 -------- d-----w- c:\documents and settings\Owner\Application Data\vlc
2009-10-03 01:09 . 2009-01-21 03:10 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-10-03 01:09 . 2009-01-21 03:10 -------- d-----w- c:\program files\Spyware Doctor
2009-10-02 23:07 . 2009-08-25 16:32 -------- d-----w- c:\program files\malwarebytes
2009-10-02 21:22 . 2008-07-04 20:54 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-10-02 17:17 . 2009-08-24 17:56 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools
2009-10-01 09:36 . 2009-08-24 22:42 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-09-26 19:21 . 2008-03-01 00:38 -------- d-----w- c:\program files\World of Warcraft
2009-09-10 18:54 . 2009-08-23 12:26 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53 . 2009-08-23 12:26 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-08 13:24 . 2006-08-20 15:05 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-09-08 13:22 . 2009-03-29 18:27 -------- d-----w- c:\program files\Sling Media
2009-09-04 04:12 . 2009-08-19 15:53 -------- d-----w- c:\documents and settings\Owner\Application Data\BitTorrent
2009-09-02 12:49 . 2009-09-02 12:49 7396 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-09-02 12:49 . 2009-08-24 17:56 206256 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-08-29 15:12 . 2009-01-31 02:44 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-08-29 15:12 . 2008-07-04 20:54 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-08-29 15:12 . 2008-07-04 20:54 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-08-25 17:06 . 2009-08-25 17:06 -------- d-----w- c:\documents and settings\Owner\Application Data\Uniblue
2009-08-25 14:25 . 2009-08-25 14:25 -------- d-----w- c:\documents and settings\Owner\Application Data\AVG8
2009-08-24 22:56 . 2009-08-24 22:56 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2009-08-24 22:45 . 2009-08-24 22:45 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-08-24 22:42 . 2009-08-24 22:42 -------- d-----w- c:\documents and settings\Owner\Application Data\SUPERAntiSpyware.com
2009-08-24 22:42 . 2009-01-12 19:19 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-08-24 22:27 . 2009-08-23 21:04 -------- d-----w- c:\program files\ingenuescan.exe
2009-08-24 22:02 . 2009-08-24 22:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Blizzard Entertainment
2009-08-24 20:34 . 2006-08-29 15:36 74928 ----a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-24 17:57 . 2009-08-24 17:56 -------- d-----w- c:\program files\Common Files\PC Tools
2009-08-24 01:16 . 2009-08-23 22:09 -------- d-----w- c:\program files\trend micro
2009-08-23 20:56 . 2009-08-23 20:56 -------- d-----w- c:\program files\iams
2009-08-23 20:56 . 2009-08-23 20:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-08-23 14:16 . 2009-08-23 14:16 17423 ----a-w- c:\windows\system32\navi.sys
2009-08-23 13:41 . 2009-08-23 13:34 -------- d-----w- c:\program files\zilla
2009-08-23 12:08 . 2009-08-23 01:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-08-22 01:45 . 2009-08-22 01:45 -------- d-----w- c:\program files\VideoLAN
2009-08-22 01:39 . 2006-08-20 15:01 -------- d-----w- c:\program files\Windows Media Connect 2
2009-08-21 15:56 . 2009-08-21 15:52 49894 ----a-w- c:\windows\HPHins04.dat
2009-08-21 15:53 . 2008-03-05 15:05 -------- d-----w- c:\program files\HP
2009-08-19 17:05 . 2009-08-19 17:05 -------- d-----w- c:\program files\AoA MP4 Converter
2009-08-19 15:53 . 2009-08-19 15:53 -------- d-----w- c:\program files\BitTorrent
2009-08-05 09:01 . 2004-08-04 07:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-17 19:01 . 2004-08-04 07:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-13 14:08 . 2004-08-04 07:00 286720 ----a-w- c:\windows\system32\wmpdxm.dll
2008-11-17 21:42 . 2006-08-20 15:15 67696 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2008-11-17 21:42 . 2006-08-20 15:15 54376 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2008-11-17 21:42 . 2008-02-23 04:18 34952 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
2008-11-17 21:42 . 2008-02-23 04:18 46720 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
2008-11-17 21:42 . 2006-08-20 15:15 172144 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"The Rush Limbaugh Show"="c:\program files\Rush 24-7 Media Center\Rush 24-7 Media Center.exe" [2006-01-23 1028096]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2008-04-23 22058792]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-12 68856]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\Wcescomm.exe" [2006-11-13 1289000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CoolSwitch"="c:\windows\system32\taskswitch.exe" [2002-03-19 45632]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-04-19 7700480]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-15 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-15 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-15 114688]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-04-19 86016]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-08-29 2007832]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb13.exe" [2006-01-07 172032]
"HPHUPD06"="c:\program files\HP\{BA2D9411-DBB4-43e4-9421-780413650A67}\hphupd06.exe" [2006-01-07 49152]
"HPHmon06"="c:\windows\system32\hphmon06.exe" [2006-01-07 622592]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\ingenue\mbam.exe" [2009-09-10 1312080]
"LTWinModem1"="ltmsg.exe" - c:\windows\system32\ltmsg.exe [2001-04-03 38912]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2007-04-19 1626112]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 16:05 356352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-29 15:12 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"c:\\Program Files\\World of Warcraft\\Launcher.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.1.2.9901-to-3.1.3.9947-enUS-downloader.exe"=
"c:\\Program Files\\BitTorrent\\bittorrent.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.1.3.9947-to-3.2.0.10192-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.2.0.10192-to-3.2.0.10314-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.2.0.10314-to-3.2.2.10482-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.2.2.10482-to-3.2.2.10505-enUS-downloader.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3724:TCP"= 3724:TCP:Blizzard Downloader
"6112:TCP"= 6112:TCP:Blizzard Downloader
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [8/24/2009 1:56 PM 206256]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [10/2/2009 1:17 PM 51488]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [10/2/2009 1:17 PM 39200]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [7/4/2008 4:54 PM 335240]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [8/24/2009 1:57 PM 159600]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [8/5/2009 4:06 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [8/5/2009 4:06 PM 74480]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [1/30/2009 10:44 PM 297752]
R2 SlingAgentService;SlingAgentService;c:\program files\Sling Media\SlingAgent\SlingAgentService.exe [4/27/2009 6:09 PM 93960]
R3 SNXPCARD;Sunix PCI Multi I/O Card Driver;c:\windows\system32\drivers\snxpcard.sys [9/14/2006 7:19 PM 20864]
R3 SNXPSERX;Sunix PCI Serial Port Driver;c:\windows\system32\drivers\snxpserx.sys [9/14/2006 7:19 PM 54528]
S3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [8/24/2009 1:56 PM 64392]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [8/5/2009 4:06 PM 7408]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [1/20/2009 11:10 PM 348752]
S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [10/2/2009 1:17 PM 33056]
S3 ThreatFire;ThreatFire;c:\program files\Spyware Doctor\TFEngine\TFService.exe service --> c:\program files\Spyware Doctor\TFEngine\TFService.exe service [?]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
LSP: c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\2l3onq04.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - component: c:\program files\Mozilla Firefox\extensions\talkback@mozilla.org\components\qfaservices.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-04 12:23
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
@DACL=(02 0000)
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
@DACL=(02 0000)
"Installed"="1"
"NoChange"="1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(548)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll

- - - - - - - > 'lsass.exe'(604)
c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
.
Completion time: 2009-10-04 12:25
ComboFix-quarantined-files.txt 2009-10-04 16:25

Pre-Run: 11,221,311,488 bytes free
Post-Run: 11,188,527,104 bytes free

229 --- E O F --- 2009-10-04 02:41

#25 CatByte

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Posted 04 October 2009 - 10:48 AM

Hi, see if you are now able to install the updated Adobe reader, if successful continue on with the rest of the cleanup

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#26 bhender

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Posted 04 October 2009 - 10:54 AM

Same error message as before but now it is "MAPI" instead of "MSFS"-


On the Adobe Reader 9.1 Download I received the following pop-up...

Error 1402. Could not open key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS.
Verify that you have sufficient access to that key, or contact your support personnel.

"CLICK OK"

#27 CatByte

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Posted 04 October 2009 - 10:58 AM

Hi,

Run comboFix on all the keys

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

RegLock::
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


Then Try the solutions from the Adobe Forum I gave you the link to previously.

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#28 bhender

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Posted 04 October 2009 - 11:19 AM

Ok- Acrobat 9.1 has been installed. Are any of these programs I installed the HOST or Java need to be periodically updated? The HOST program i selected to run manually - do i need to run this before I get on the internet each time?

#29 bhender

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Posted 04 October 2009 - 11:20 AM

Oh- and what about the following file in question? SystemLook v1.0 by jpshortstuff (29.08.09) Log created at 12:30 on 04/10/2009 by Owner (Administrator - Elevation successful) ========== dir ========== C:WINDOWS\system32\grtg - Unable to find folder. -=End Of File=-

#30 CatByte

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Posted 04 October 2009 - 11:28 AM

are you able to physically locate that folder yourself? If so right click it and tell me the properties, what it contains, size on files etc. Java should be set to update automatically, then it will overwrite the old java you have there. Hosts doesn't need to be updated, but should be set to auto - just another layer of protection, but if you don't care for it, good surfing habits by using the Web of Trust should alleviate the need for it.

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