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[Resolved] Dr Watson Debugger Errors - My HJT Log


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10 replies to this topic

#1 nestor079

nestor079

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Posted 24 September 2009 - 01:55 PM

Hello,
I started my IE and an error popped up that Dr Watsons Postmortem Debugger had to close. Here is my Log. Please Help.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:27:42 PM, on 9/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\UPS\WSTD\WSTDMessaging.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Intuit\QuickBooks Enterprise Solutions 8.0\qbw32.exe
C:\PROGRA~1\Intuit\QUICKB~1.0\QuickBooksMessaging.exe
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
C:\Program Files\V-Technologies\ShipGear3\SGLExchange.EXE
C:\PROGRA~1\V-TECH~1\SHIPGE~1\SGLSER~1.EXE
C:\PROGRA~1\V-TECH~1\SHIPGE~1\DB_COM.exe
C:\UPS\WSTD\WorldShipTD.exe
C:\UPS\WSTD\upslnkmg.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\MDM.EXE
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
c:\ups\wstd\tdrptsrv.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Gamevance - {0ED403E8-470A-4a8a-85A4-D7688CFE39A3} - C:\Program Files\Gamevance\gamevancelib32.dll (file missing)
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [OE] C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [NA1Messenger] C:\UPS\WSTD\UPSNA1Msgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ShipGear Web Update.lnk = C:\Program Files\V-Technologies\ShipGear3\WiseUpdt.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: QuickBooks Web Connector.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: UPS WorldShip Messaging Utility.lnk = C:\UPS\WSTD\WSTDMessaging.exe
O4 - Global Startup: UPS WorldShip PLD Reminder Utility.lnk = C:\UPS\WSTD\wstdPldReminder.exe
O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1205509805116
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalci....1.11_en_dl.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.ad...Plus/1.6/gp.cab
O16 - DPF: {E6ACF817-0A85-4EBE-9F0A-096C6488CFEA} (NTR ActiveX 1.1.8) - http://na.ntrsupport...tivex118_28.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Bowmandisplays.com
O17 - HKLM\Software\..\Telephony: DomainName = Bowmandisplays.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F81F5AA-0EE4-4C39-ADFC-24D6379841C0}: NameServer = 10.0.0.253
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Bowmandisplays.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F81F5AA-0EE4-4C39-ADFC-24D6379841C0}: NameServer = 10.0.0.253
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks Enterprise Solutions 8.0\HelpAsyncPluggableProtocol.dll
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks Enterprise Solutions 8.0\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: c:\windows\system32\stclientq.dll
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
O23 - Service: Trend Micro Client/Server Security Agent Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10831 bytes

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#2 Tomk

Tomk

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  • 20,136 posts

Posted 27 September 2009 - 10:22 PM

Hi nestor079,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link --> http://forums.whatth...ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Tomk
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#3 nestor079

nestor079

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Posted 29 September 2009 - 09:46 AM

Hi Tom, Thank you for your help:

Please note: I was unable to turn off my virus software, but did click the buttons to allow access. I also have removed my personal name off of the log files - this is designated by "Removed Name" .
Here is my Combofix log:

ComboFix 09-09-28.01 - **Removed name **09/29/2009 10:24.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1183 [GMT -5:00]
Running from: c:\documents and settings\**removed name**\Desktop\ComboFix.exe
AV: Trend Micro Client/Server Security Agent Antivirus *On-access scanning enabled* (Updated) {464EA3B2-FF73-461B-87D0-7913D2FE95A4}
FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Installer\1861a6.msp
c:\windows\Installer\1861a7.msp
c:\windows\Installer\1861a8.msp
c:\windows\Installer\1861a9.msp
c:\windows\Installer\1861aa.msp
c:\windows\Installer\1861ab.msp
c:\windows\Installer\1861ac.msp
c:\windows\Installer\1861ad.msp
c:\windows\Installer\1861ae.msp
c:\windows\Installer\1b844f.msp
c:\windows\Installer\1b8450.msp
c:\windows\Installer\1b8451.msp
c:\windows\Installer\1b8452.msp
c:\windows\Installer\1b8453.msp
c:\windows\Installer\1b8454.msp
c:\windows\Installer\1b8455.msp
c:\windows\Installer\22e5be.msp
c:\windows\Installer\33698f.msp
c:\windows\Installer\3369a5.msp
c:\windows\Installer\3369de.msp
c:\windows\Installer\336a62.msp
c:\windows\Installer\336afc.msp
c:\windows\Installer\336b13.msp
c:\windows\Installer\336b52.msp
c:\windows\Installer\336b66.msp
c:\windows\Installer\336c1f.msp
c:\windows\Installer\336c4d.msp
c:\windows\Installer\336c63.msp
c:\windows\Installer\336c7a.msp
c:\windows\Installer\336c90.msp
c:\windows\Installer\4417ed8.msi
c:\windows\Installer\475be.msp
c:\windows\Installer\8d55155.msp
c:\windows\Installer\b473e.msp
c:\windows\Installer\b52bc2.msp
c:\windows\Installer\b52bc3.msp
c:\windows\Installer\b52bc4.msp
c:\windows\Installer\b52bc5.msp
c:\windows\Installer\b52bc6.msp
c:\windows\Installer\b52bc7.msp
c:\windows\Installer\b52bc8.msp
c:\windows\Installer\b52bc9.msp
c:\windows\Installer\b52bca.msp
c:\windows\Installer\b52bcb.msp
c:\windows\Installer\c06eb.msp
c:\windows\Installer\c0710.msp
c:\windows\system32\VTSGDM05300922.DLL

.
((((((((((((((((((((((((( Files Created from 2009-08-28 to 2009-09-29 )))))))))))))))))))))))))))))))
.

2009-09-09 19:53 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-24 19:24 . 2009-02-17 14:47 -------- d-----w- c:\program files\Trend Micro
2009-08-28 17:03 . 2009-08-21 16:58 -------- d-----w- c:\documents and settings\**Removed Name**\Application Data\HpUpdate
2009-08-27 15:51 . 2009-08-27 15:51 -------- d-----w- c:\documents and settings\All Users\Application Data\ShipGear
2009-08-27 13:26 . 2009-08-27 13:25 -------- d-----w- c:\program files\V-Technologies
2009-08-26 20:31 . 2009-08-26 20:31 -------- d-----w- c:\program files\ShipGear330 for WorldShip10
2009-08-21 12:55 . 2009-06-26 17:05 25864 ----a-w- c:\documents and settings\**Removed Name**\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-20 15:34 . 2008-03-17 14:47 25480 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-18 20:02 . 2009-08-15 18:33 -------- d-----w- c:\documents and settings\All Users\Application Data\SQL Anywhere 10
2009-08-18 19:38 . 2009-08-18 19:38 -------- d-----w- c:\documents and settings\**Removed Name**\Application Data\Microsoft Web Folders
2009-08-18 19:38 . 2008-03-14 15:33 -------- d-----w- c:\program files\microsoft frontpage
2009-08-18 19:36 . 2009-08-18 19:36 -------- d-----w- c:\program files\Windows Installer Clean Up
2009-08-18 19:36 . 2009-08-18 19:36 -------- d-----w- c:\program files\MSECACHE
2009-08-18 19:32 . 2009-08-18 19:32 26328 ----a-w- c:\documents and settings\**Removed Name**\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-18 13:34 . 2009-08-18 13:34 -------- d-----w- c:\documents and settings\Administrator\Application Data\HP
2009-08-17 13:12 . 2009-08-04 04:43 26328 ----a-w- c:\documents and settings\**Removed Name**\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-15 18:38 . 2008-03-17 15:22 -------- d-----w- c:\program files\Common Files\Intuit
2009-08-15 18:36 . 2008-03-17 15:22 -------- d-----w- c:\documents and settings\All Users\Application Data\Intuit
2009-08-13 13:07 . 2009-08-13 13:07 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-08-13 13:07 . 2008-12-30 17:07 -------- d-----w- c:\program files\Java
2009-08-06 20:35 . 2009-08-06 20:35 -------- d-----w- c:\documents and settings\Administrator\Application Data\acccore
2009-08-05 09:01 . 2004-08-04 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 04:38 . 2009-08-04 04:38 -------- d-----w- c:\documents and settings\**Removed Name**\Application Data\HP
2009-08-04 04:38 . 2009-08-04 04:38 -------- d-----w- c:\documents and settings\**Removed Name**\Application Data\acccore
2009-08-04 04:38 . 2009-08-04 04:38 -------- d-----w- c:\documents and settings\**Removed Name**\Application Data\Viewpoint
2009-07-17 19:01 . 2004-08-04 12:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 04:43 . 2004-08-04 12:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-03 17:09 . 2004-08-04 12:00 915456 ----a-w- c:\windows\system32\wininet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-03-31 7561216]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-13 148888]
"OfficeScanNT Monitor"="c:\program files\Trend Micro\Client Server Security Agent\pccntmon.exe" [2009-06-02 935208]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"OE"="c:\program files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe" [2009-05-13 492808]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2008-09-09 623880]
"NA1Messenger"="c:\ups\WSTD\UPSNA1Msgr.exe" [2008-12-04 24576]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\**Removed Name**\Start Menu\Programs\Startup\
ShipGear Web Update.lnk - c:\program files\V-Technologies\ShipGear3\WiseUpdt.exe [2009-8-27 169066]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-7-16 984352]
QuickBooks Web Connector.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe [2009-2-9 300328]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-5-3 81920]
UPS WorldShip Messaging Utility.lnk - c:\ups\WSTD\WSTDMessaging.exe [2008-12-4 65536]
UPS WorldShip PLD Reminder Utility.lnk - c:\ups\WSTD\wstdPldReminder.exe [2008-12-2 31744]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Web Connector.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Web Connector.lnk
backup=c:\windows\pss\QuickBooks Web Connector.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Intuit\\QuickBooks Enterprise Solutions 8.0\\QBDBMgrN.exe"=
"c:\\WINDOWS\\System32\\mmc.exe"=
"c:\\Program Files\\Executive Software\\DiskeeperWorkstation\\DkService.exe"=
"c:\\Program Files\\Executive Software\\DiskeeperWorkstation\\DfrgNtfs.exe"=
"c:\\Program Files\\Executive Software\\DiskeeperWorkstation\\DfrgFat.exe"=
"c:\\Program Files\\Intuit\\QuickBooks Enterprise Solutions 8.0\\QBW32.EXE"=
"c:\\Program Files\\Attansic\\Attansic Ethernet Utility\\Mimo.exe"=
"c:\\Program Files\\Executive Software\\DiskeeperWorkstation\\Register.EXE"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1434:UDP"= 1434:UDP:SitekeeperSQL
"31041:TCP"= 31041:TCP:SitekeeperRPC
"31040:TCP"= 31040:TCP:PIServerRPC
"31042:TCP"= 31042:TCP:SKAgentRPC
"4500:UDP"= 4500:UDP:SkIPSec4500
"500:UDP"= 500:UDP:SkIPSec500
"135:TCP"= 135:TCP:DiskeeperDCOM
"10180:UDP"= 10180:UDP:Quickbooks
"10180:TCP"= 10180:TCP:Quickbooks
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"123:UDP"= 123:UDP:Windows Time
"63073:TCP"= 63073:TCP:Trend Micro Client/Server Security Agent Listener

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\RemoteAdminSettings]
"RemoteAddresses"= *
"Enabled"= 1 (0x1)

R0 mv614x;mv614x;c:\windows\system32\drivers\mv614x.sys [3/14/2008 10:36 AM 61184]
R2 MSSQL$UPSWSDBSERVER;MSSQL$UPSWSDBSERVER;c:\ups\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe -sUPSWSDBSERVER --> c:\ups\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe -sUPSWSDBSERVER [?]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2/17/2009 9:50 AM 50192]
R2 TmFilter;Trend Micro Filter;c:\program files\Trend Micro\Client Server Security Agent\tmxpflt.sys [2/16/2009 4:58 PM 225296]
R2 TmPreFilter;Trend Micro PreFilter;c:\program files\Trend Micro\Client Server Security Agent\tmpreflt.sys [2/16/2009 4:58 PM 36368]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [6/26/2009 2:21 PM 24652]
R3 AtcL001;NDIS Miniport Driver for Atheros L1 Gigabit Ethernet Controller;c:\windows\system32\drivers\l151x86.sys [12/19/2007 6:53 PM 37376]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2/16/2009 4:58 PM 335376]
R3 TmPfw;Trend Micro Client/Server Security Agent Personal Firewall;c:\program files\Trend Micro\Client Server Security Agent\TmPfw.exe [2/16/2009 4:58 PM 497008]
R3 TmProxy;Trend Micro Client/Server Security Agent Proxy Service;c:\program files\Trend Micro\Client Server Security Agent\TmProxy.exe [2/16/2009 4:58 PM 685320]
S3 SQLAgent$UPSWSDBSERVER;SQLAgent$UPSWSDBSERVER;c:\ups\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlagent.EXE -i UPSWSDBSERVER --> c:\ups\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlagent.EXE -i UPSWSDBSERVER [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = iexplore
IE: &AIM Toolbar Search - c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
TCP: {0F81F5AA-0EE4-4C39-ADFC-24D6379841C0} = 10.0.0.253
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\Intuit\QuickBooks Enterprise Solutions 8.0\HelpAsyncPluggableProtocol.dll
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Aim6 - (no file)
Notify-NavLogon - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-29 10:34
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1036)
c:\windows\system32\MSVCP60.dll

- - - - - - - > 'lsass.exe'(1092)
c:\program files\Bonjour\mdnsNSP.dll
.
Completion time: 2009-09-29 10:36
ComboFix-quarantined-files.txt 2009-09-29 15:36

Pre-Run: 58,720,866,304 bytes free
Post-Run: 59,668,860,928 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

234 --- E O F --- 2009-09-10 08:02

#4 Tomk

Tomk

    Beguilement Monitor

  • Classroom Admin
  • 20,136 posts

Posted 29 September 2009 - 11:02 AM

nestor079,

Please download DDS by sUBs from one of the following links and save it to your desktop.
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
---------------------------------------------------
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.



Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

Tomk
------------------------------------------------------------

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WTT-Grad1.jpg

Topics are closed after 5 days without response
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#5 nestor079

nestor079

    New Member

  • Authentic Member
  • Pip
  • 5 posts

Posted 30 September 2009 - 10:14 AM

Here is DDS.txt: DDS (Ver_09-09-29.01) - NTFSx86 Run by **REMOVED NAME** at 11:08:37.49 on Wed 09/30/2009 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1007 [GMT -5:00] AV: Trend Micro Client/Server Security Agent Antivirus *On-access scanning enabled* (Updated) {464EA3B2-FF73-461B-87D0-7913D2FE95A4} FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe svchost.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe C:\WINDOWS\system32\svchost.exe -k hpdevmgmt C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\UPS\WSTD\WSTDMessaging.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files\Intuit\QuickBooks Enterprise Solutions 8.0\qbw32.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\Intuit\QUICKB~1.0\QuickBooksMessaging.exe C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe C:\Program Files\AIM6\aim6.exe C:\WINDOWS\system32\MDM.EXE C:\Program Files\AIM6\aolsoftware.exe C:\Program Files\Java\jre6\bin\jucheck.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\Program Files\Trend Micro\Client Server Security Agent\tsc.exe C:\Documents and Settings\**REMOVED NAME**\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.yahoo.com/ uInternet Connection Wizard,ShellNext = iexplore uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [OfficeScanNT Monitor] "c:\program files\trend micro\client server security agent\pccntmon.exe" -HideWindow mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [OE] c:\program files\trend micro\client server security agent\tmas_oe\TMAS_OEMon.exe mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup mRun: [NA1Messenger] c:\ups\wstd\UPSNA1Msgr.exe dRunOnce: [RunNarrator] Narrator.exe StartupFolder: c:\docume~1\carrie~1.bow\startm~1\programs\startup\shipge~1.lnk - c:\program files\v-technologies\shipgear3\WiseUpdt.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbwebconnector\QBWebConnector.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\upswor~2.lnk - c:\ups\wstd\WSTDMessaging.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\upswor~1.lnk - c:\ups\wstd\wstdPldReminder.exe IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html IE: {53F6FCCD-9E22-4d71-86EA-6E43136192AB} IE: {925DAB62-F9AC-4221-806A-057BFB1014AA} IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1205509805116 DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {B49C4597-8721-4789-9250-315DFBD9F525} - hxxp://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab DPF: {E6ACF817-0A85-4EBE-9F0A-096C6488CFEA} - hxxp://na.ntrsupport.com/nv/inquiero/mod/setup/ntractivex118_28.cab TCP: {0F81F5AA-0EE4-4C39-ADFC-24D6379841C0} = 10.0.0.253 Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks enterprise solutions 8.0\HelpAsyncPluggableProtocol.dll Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks enterprise solutions 8.0\HelpAsyncPluggableProtocol.dll Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ============= SERVICES / DRIVERS =============== R0 mv614x;mv614x;c:\windows\system32\drivers\mv614x.sys [2008-3-14 61184] R2 MSSQL$UPSWSDBSERVER;MSSQL$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -supswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -sUPSWSDBSERVER [?] R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2009-2-17 50192] R2 TmFilter;Trend Micro Filter;c:\program files\trend micro\client server security agent\tmxpflt.sys [2009-2-16 225296] R2 TmPreFilter;Trend Micro PreFilter;c:\program files\trend micro\client server security agent\tmpreflt.sys [2009-2-16 36368] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-26 24652] R3 AtcL001;NDIS Miniport Driver for Atheros L1 Gigabit Ethernet Controller;c:\windows\system32\drivers\l151x86.sys [2007-12-19 37376] R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2009-2-16 335376] R3 TmPfw;Trend Micro Client/Server Security Agent Personal Firewall;c:\program files\trend micro\client server security agent\TmPfw.exe [2009-2-16 497008] R3 TmProxy;Trend Micro Client/Server Security Agent Proxy Service;c:\program files\trend micro\client server security agent\TmProxy.exe [2009-2-16 685320] S3 SQLAgent$UPSWSDBSERVER;SQLAgent$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.exe -i upswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.EXE -i UPSWSDBSERVER [?] =============== Created Last 30 ================ 2009-09-29 10:22 <DIR> a-dshr-- C:\cmdcons 2009-09-29 10:21 229,888 a------- c:\windows\PEV.exe 2009-09-29 10:21 161,792 a------- c:\windows\SWREG.exe 2009-09-29 10:21 98,816 a------- c:\windows\sed.exe 2009-09-09 14:53 153,088 -c------ c:\windows\system32\dllcache\triedit.dll ==================== Find3M ==================== 2009-08-18 14:40 5,058 a------- c:\windows\help\hhcolreg.dat 2009-08-14 08:22 87,263 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat 2009-08-13 08:07 410,984 a------- c:\windows\system32\deploytk.dll 2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll 2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll 2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll 2009-07-03 12:09 915,456 -------- c:\windows\system32\wininet.dll ============= FINISH: 11:10:44.33 ===============

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#6 Tomk

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Posted 30 September 2009 - 10:36 AM

nestor079,

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "JRE 6 Update 16".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u16-windows-i586-p.exe to install the newest version.
Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon. Posted Image
  • Under Temporary Internet Files, click the Settings... button
  • click the Delete Files button.
  • There are two options in the window to clear the cache - Leave both Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Settings
  • Click OK to leave the Java Control Panel.

With that done, Log looks good :D


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.
  • Posted Image
The above procedure will:
  • Implement some cleanup procedures.
  • Reset System Restore.

Please re-enable any security that was disabled.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:

Tomk
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#7 nestor079

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Posted 30 September 2009 - 12:45 PM

Tom, attached is my Kaspersky log.

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#8 Tomk

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Posted 30 September 2009 - 01:10 PM

nestor079, That looks good. Only things showing are in the Quarantine and have already been dealt with. Do you have any other issues or concerns?

Tomk
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#9 nestor079

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Posted 30 September 2009 - 02:53 PM

Everything seems to be running okay. I havent had any more errors from Dr. Watson. Thanks for all your help Tom.

#10 Tomk

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Posted 30 September 2009 - 04:18 PM

nestor079, You are very welcome. Good Luck and be Well. :thumbup:

Tomk
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#11 Tomk

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Posted 30 September 2009 - 04:18 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Tomk
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