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[Closed] Windows Police Pro


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3 replies to this topic

#1 Melissas

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Posted 21 September 2009 - 07:38 AM

Windows police pro loves my pc, and I have unsuccessfully attempted to remove it via Malware Bytes. Here is my Malware bytes log: Malwarebytes' Anti-Malware 1.39 Database version: 2464 Windows 5.1.2600 Service Pack 2 9/21/2009 9:18:03 AM mbam-log-2009-09-21 (09-18-00).txt Scan type: Quick Scan Objects scanned: 94104 Time elapsed: 8 minute(s), 10 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{77dc0b63-1535-4ba9-8be8-d59eb676fa02} (Rogue.ASC-AntiSpyware) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{77dc0b63-1535-4ba9-8be8-d59eb676fa02} (Rogue.ASC-AntiSpyware) -> No action taken. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: c:\WINDOWS\system32\dddesot.dll (Rogue.ASC-AntiSpyware) -> No action taken. What else should I do to remove this program?

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#2 extremeboy

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Posted 21 September 2009 - 02:59 PM

Hello.

Please first run a DDS scan followed by RootRepeal for me.

Download and run DDS

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results soon.
  • Follow the instructions that pop up for posting the results and then click Ok.
  • The black and message box window shall then disappear.
  • Please save both log files on your desktop and post the DDS.txt and zip up and attach Attach.txt as instructed.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

Download and run RootRepeal CR

Please download RootRepeal from the following location and save it to your desktop.


  • Unzip the RootRepeal.zip file it to it's own folder. (If you did not use the "Direct Download" mirror to download RootRepeal).
  • Close/Disable all other programs especially your security programs (anti-spyware, anti-virus, and firewall) Refer to this page, if you are unsure how.
  • Physically disconnect your machine from the internet as your system will be unprotected.
  • Double-click on RootRepeal.exe to run it. If you are using Vista, please right-click and run as Administrator...
  • Click the Posted Image tab at the bottom.
  • Now press the Posted Image button.
  • A box will pop up, check the boxes beside All Seven options/scan area
    Posted Image
  • Now click OK.
  • Another box will open, check the boxes beside all the drives, eg : C:\, then click OK.
  • The scan will take a little while to run, so let it go unhindered.
  • Once it is done, click the Save Report button. Posted Image
  • Save it as RepealScan and save it to your desktop
  • Reconnect to the internet.
  • Post the contents of that log in your reply please.

With Regards,
Extremeboy
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#3 extremeboy

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Posted 27 September 2009 - 03:24 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy
If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

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#4 extremeboy

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Posted 29 September 2009 - 02:43 PM

Due to inactivity this topic will be closed. If you need help please start a new thread.
If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

The help you receive here is free. If you wish to show your appreciation, you may wish to Posted Image

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