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Spyware / Malware / Virus Removal

[Resolved] recurrent virus or hardware malfunction?

7 min read

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Post #1 last edited
Every couple of days my computer will start acting up taking 45 mintutes to load from the time i turn it on. Friday, it was so bad and when it did load, i could not do ANYTHING it was so slow running, that i took my harddrive out, transferred my files to my iomega backup and reformatted. it was runnign fine, and now this morning it has started again. symantic found 5 viruses last nite in the daily scan - backdoor -tidserve twice, packed generic twice, and a tracking cookie. Anybody have any ideas if this is a virus or hardware malfunctin or something else? I work from the home so i need my computer!! please help!!

Hre is my hijack this report:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:06 AM, on 9/16/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mom & Dad\Desktop\VIRUS PROTECTION\mbam-setup.exe
C:\DOCUME~1\MOM&DA~1\LOCALS~1\Temp\is-K7E3F.tmp\mbam-setup.tmp
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {A6A216EB-4F7C-11D5-8438-0000B456BA3D} (Matn5250 Control) - http://www.daytonfreight.com/mocha/matn5250.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

–
End of file - 6855 bytes
Post #2
Did you run mbam?
If so, post the scan results.

If not, follow these instructions.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
Post #3
Here is today's Hijack this report and i can't get MBam to run - it locks up at 4 seconds in with sys32 file - not sure which one, but i can run it see if you want.

My computer is still taking 45 minutes to load, but once its up and running, it seems to be fine. My virus scan last nite did not complete - it was still runnign this morning when i got up, and i left for a few hours, came back home and it was STILL running. total of like 10 hours so then i just stopped the scan. it only got thru 600 or so files, but found no viruses. I left again this evening for 3 hours and when I came back my computer had shut itself off, so i turned it back on and it took 45 mintues to load. seems to be running fine tho, not slow at all.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:43:35 PM, on 9/18/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0…oUploader55.cab
O16 - DPF: {A6A216EB-4F7C-11D5-8438-0000B456BA3D} (Matn5250 Control) - http://www.daytonfreight.com/mocha/matn5250.cab
O16 - DPF: {CBFF31B5-91C0-4361-98BD-4C56D0F9CDAC} (Drag and Drop Uploader Control) - http://www.betterphoto.com/_shared/uploadI…opUploader2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

–
End of file - 5951 bytes
Post #4
Lets try something different then

DO NOT use any TOOLS such as Combofix, MBAM, SmitfraudFix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.



Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #5
thank you - I will run those today and let you know what happens. in the meantime, last nite before i went to bed, i let mbam run to see what would happen and this morning I found that it had completed and it did not find any problems. here is the report: Malwarebytes' Anti-Malware 1.41 Database version: 2811 Windows 5.1.2600 Service Pack 2 9/19/2009 8:39:52 AM mbam-log-2009-09-19 (08-39-52).txt Scan type: Quick Scan Objects scanned: 171455 Time elapsed: 48 minute(s), 30 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #7
also, when i try to run combofix, it says symantic is still running - symantic says it's disabled in all areas, but combofix does not see that. should i still run?
Post #8

also, when i try to run combofix, it says symantic is still running - symantic says it's disabled in all areas, but combofix does not see that. should i still run?

Yes, continue.
Post #9
Ok…here we go…

ComboFix 09-09-18.02 - Mom & Dad 09/19/2009 9:08.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.495 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\VIRUS PROTECTION\ComboFix.exe
AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Mom & Dad\My Documents\ZbThumbnail.info
c:\windows\system32\_000012_.tmp.dll
c:\windows\system32\Data

.
((((((((((((((((((((((((( Files Created from 2009-08-19 to 2009-09-19 )))))))))))))))))))))))))))))))
.

2009-09-19 05:08 . 2009-09-19 05:08 ——– d—–w- c:\documents and settings\Jake.ARTISTIC-2\Application Data\Malwarebytes
2009-09-17 18:29 . 2009-09-17 18:29 ——– d—–w- c:\windows\system32\LogFiles
2009-09-16 15:32 . 2009-09-16 15:32 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Malwarebytes
2009-09-16 15:31 . 2009-09-16 15:31 ——– d—–w- c:\program files\Trend Micro
2009-09-16 15:31 . 2009-09-10 21:54 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-16 15:31 . 2009-09-16 15:32 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-09-16 15:31 . 2009-09-16 15:31 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-09-16 15:31 . 2009-09-10 21:53 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-09-15 10:16 . 2009-09-19 05:11 ——– d—–w- c:\windows\system32\KB905474
2009-09-15 10:16 . 2009-03-11 05:18 453512 —-a-w- c:\windows\system32\KB905474\wgasetup.exe
2009-09-15 10:09 . 2004-08-04 12:00 221184 —-a-w- c:\windows\system32\wmpns.dll
2009-09-15 10:04 . 2009-09-15 10:04 ——– d—–w- c:\windows\ServicePackFiles
2009-09-14 16:54 . 2009-09-14 16:54 ——– d—–w- c:\program files\Google
2009-09-14 14:07 . 2009-09-14 14:22 ——– d—–w- c:\windows\system32\CatRoot_bak
2009-09-14 14:06 . 2008-10-24 11:10 453632 -c—-w- c:\windows\system32\dllcache\mrxsmb.sys
2009-09-14 14:06 . 2008-06-13 13:10 272128 -c—-w- c:\windows\system32\dllcache\bthport.sys
2009-09-14 14:06 . 2008-06-13 13:10 272128 ——w- c:\windows\system32\drivers\bthport.sys
2009-09-14 14:05 . 2009-02-06 17:22 2136064 -c—-w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-09-14 14:05 . 2009-02-06 17:24 2180480 -c—-w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-09-14 14:05 . 2009-02-06 16:49 2057728 -c—-w- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-09-14 14:05 . 2009-02-06 16:49 2015744 -c—-w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-09-13 23:17 . 2009-09-15 14:11 ——– d—–w- c:\documents and settings\All Users\Application Data\NOS
2009-09-13 22:57 . 2009-09-13 22:57 ——– d—–w- c:\program files\Microsoft
2009-09-13 22:55 . 2009-09-13 22:55 ——– d—–w- c:\windows\Sun
2009-09-13 22:54 . 2009-09-13 22:54 411368 —-a-w- c:\windows\system32\deploytk.dll
2009-09-13 22:54 . 2009-09-13 22:54 ——– d—–w- c:\program files\Java
2009-09-13 21:51 . 2009-09-13 21:53 ——– d–h–w- c:\program files\InstallShield Installation Information
2009-09-13 21:51 . 1999-12-17 08:00 6752 ——w- c:\windows\system32\PFMODNT.SYS
2009-09-13 21:51 . 2009-09-13 21:52 ——– d—–w- c:\program files\Creative
2009-09-13 21:51 . 2003-03-05 19:19 15840 ——w- c:\windows\system32\drivers\PFMODNT.SYS
2009-09-13 21:51 . 2009-09-13 21:51 ——– d—–w- c:\program files\Common Files\InstallShield
2009-09-13 21:44 . 2009-09-13 21:44 ——– d—–w- c:\program files\FlashPalette10EEditor
2009-09-13 21:41 . 2009-09-13 21:41 ——– d—–w- c:\program files\Common Files\Adobe AIR
2009-09-13 21:38 . 2009-09-13 21:38 ——– d—–w- c:\program files\MSXML 6.0
2009-09-13 21:29 . 2009-09-13 21:29 ——– d—–w- c:\windows\system32\Dell
2009-09-13 21:29 . 2009-09-13 21:29 ——– d—–w- c:\program files\Dell
2009-09-13 20:52 . 2009-09-13 20:52 ——– d—–w- c:\documents and settings\All Users\Application Data\Adobe Systems
2009-09-13 20:52 . 2009-09-13 20:52 ——– d—–w- c:\program files\Common Files\Adobe Systems Shared
2009-09-13 20:51 . 2009-09-14 16:57 ——– d—–w- c:\program files\Common Files\Adobe
2009-09-13 20:41 . 2009-09-13 20:41 ——– d-sh–w- c:\documents and settings\Jake.ARTISTIC-2\PrivacIE
2009-09-13 18:51 . 2003-06-19 00:31 17920 —-a-w- c:\windows\system32\mdimon.dll
2009-09-13 18:50 . 2009-09-13 18:50 ——– d—–w- c:\program files\Microsoft ActiveSync
2009-09-13 18:50 . 2009-09-13 18:50 ——– d—–w- c:\windows\SHELLNEW
2009-09-13 18:48 . 2009-09-13 18:48 ——– d—–r- C:\MSOCache
2009-09-13 18:19 . 2009-09-13 18:19 ——– d-sh–w- c:\documents and settings\Mom & Dad\IETldCache
2009-09-13 18:17 . 2009-09-13 18:17 ——– d—–w- c:\program files\QuickTime
2009-09-13 18:17 . 2009-09-13 18:17 ——– d—–w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-09-13 18:17 . 2009-09-13 18:17 ——– d—–w- c:\program files\Common Files\Apple
2009-09-13 18:16 . 2009-09-13 18:16 ——– d—–w- c:\program files\Apple Software Update
2009-09-13 18:16 . 2009-09-13 18:16 ——– d—–w- c:\documents and settings\All Users\Application Data\Apple
2009-09-13 18:09 . 2009-09-13 18:09 ——– d—–w- c:\windows\ie8updates
2009-09-13 18:09 . 2009-09-15 10:18 ——– d–h–w- c:\windows\$hf_mig$
2009-09-13 18:09 . 2009-01-08 01:21 26144 —-a-w- c:\windows\system32\spupdsvc.exe
2009-09-13 18:08 . 2009-09-13 18:09 ——– dc-h–w- c:\windows\ie8
2009-09-13 18:06 . 2009-08-07 08:48 100352 -c—-w- c:\windows\system32\dllcache\iecompat.dll
2009-09-13 18:06 . 2009-07-03 17:09 12800 -c—-w- c:\windows\system32\dllcache\xpshims.dll
2009-09-13 18:06 . 2009-07-03 17:09 594432 -c—-w- c:\windows\system32\dllcache\msfeeds.dll
2009-09-13 18:06 . 2009-07-03 17:09 55296 -c—-w- c:\windows\system32\dllcache\msfeedsbs.dll
2009-09-13 18:06 . 2009-07-03 17:09 246272 -c—-w- c:\windows\system32\dllcache\ieproxy.dll
2009-09-13 18:06 . 2009-07-03 17:09 1985536 -c—-w- c:\windows\system32\dllcache\iertutil.dll
2009-09-13 18:05 . 2009-09-13 18:05 ——– d—–w- c:\documents and settings\Mom & Dad\WINDOWS
2009-09-13 18:05 . 2009-01-19 01:30 34 —-a-w- c:\documents and settings\Mom & Dad\jagex_runescape_preferences.dat
2009-09-13 18:05 . 2009-09-13 18:05 ——– d—–w- c:\documents and settings\Mom & Dad\OngameNetwork
2009-09-13 17:57 . 2009-09-13 17:57 ——– d—–w- c:\program files\Photodex Presenter
2009-09-13 17:57 . 2009-09-13 17:57 ——– d—–w- c:\program files\Photodex
2009-09-13 17:15 . 2009-09-14 16:53 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Adobe
2009-09-13 17:15 . 2009-09-13 17:15 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\ApplicationHistory
2009-09-13 17:15 . 2009-09-13 17:15 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Apple Computer
2009-09-13 17:15 . 2009-09-13 17:15 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Apple
2009-09-13 17:14 . 2009-09-13 17:15 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Ares
2009-09-13 17:13 . 2009-09-15 14:26 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Google
2009-09-13 17:13 . 2009-09-13 17:13 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Help
2009-09-13 17:13 . 2009-09-13 17:13 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\MicroVision Applications
2009-09-13 17:13 . 2009-09-13 17:13 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\RemoteConsole
2009-09-13 17:13 . 2009-09-13 17:13 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Mozilla
2009-09-13 17:12 . 2009-09-13 17:12 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\TomTom
2009-09-13 17:12 . 2009-09-13 17:12 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Unity
2009-09-13 17:11 . 2009-09-13 17:11 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\Yahoo
2009-09-13 17:11 . 2009-09-13 17:11 ——– d—–w- c:\documents and settings\Mom & Dad\Local Settings\Application Data\WorldWinner.com
2009-09-13 17:06 . 2009-09-13 17:06 ——– d—–w- c:\documents and settings\Mom & Dad\Bluetooth Software
2009-09-13 17:06 . 2009-09-13 17:06 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\CoffeeCup Software
2009-09-13 17:06 . 2009-09-13 17:06 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Canon
2009-09-13 17:06 . 2009-09-13 17:06 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Auto FX Software
2009-09-13 17:06 . 2009-09-13 17:06 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Apple Computer
2009-09-13 17:06 . 2009-09-13 17:06 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\FlashPalette10EEditor.21810167ABD5B2B84DDBA0DABB45A8441B43DCD8.1
2009-09-13 17:06 . 2009-09-13 17:06 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Download Manager
2009-09-13 17:05 . 2009-09-13 17:05 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Netscape
2009-09-13 17:05 . 2009-09-13 17:05 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\NCH Swift Sound
2009-09-13 17:05 . 2009-09-13 17:05 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\onOne Software
2009-09-13 17:05 . 2009-09-13 17:05 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Photodex
2009-09-13 17:04 . 2009-09-13 17:04 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Tams11
2009-09-13 17:04 . 2009-09-13 17:04 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\TomTom
2009-09-13 17:04 . 2009-09-13 17:04 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\ZoomBrowser EX
2009-09-13 17:04 . 2009-09-13 17:04 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Yahoo!
2009-09-13 17:04 . 2009-09-13 17:04 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Unity
2009-09-13 17:04 . 2009-09-13 17:04 ——– d—–w- c:\documents and settings\Mom & Dad\Application Data\Uniblue
2009-09-13 17:03 . 2009-09-13 17:04 ——– d—–w- c:\documents and settings\Mom & Dad\.roescache
2009-09-13 17:03 . 2009-09-13 17:03 ——– d—–w- c:\documents and settings\Mom & Dad\.ProMPIX
2009-09-13 17:03 . 2009-09-13 17:03 ——– d—–w- c:\documents and settings\Mom & Dad\.Millers
2009-09-13 17:03 . 2009-09-13 17:03 ——– d—–w- c:\documents and settings\Mom & Dad\.BlackRiverImagingAlbums
2009-09-13 16:58 . 2009-09-13 16:58 ——– d—–w- c:\documents and settings\Kids\.jagex_cache_32
2009-09-13 16:58 . 2009-09-13 16:58 ——– d—–w- c:\documents and settings\Kids\Application Data\Photodex
2009-09-13 16:53 . 2009-09-13 16:53 ——– d—–w- c:\documents and settings\Jake\.jagex_cache_32
2009-09-13 16:52 . 2009-09-13 16:52 ——– d-sh–w- c:\documents and settings\Jake\IETldCache
2009-09-13 16:52 . 2009-09-13 16:52 ——– d—–w- c:\documents and settings\Jake\Local Settings\Application Data\Adobe
2009-09-13 16:52 . 2009-09-13 16:52 ——– d—–w- c:\documents and settings\Jake\Local Settings\Application Data\Ares
2009-09-13 16:52 . 2009-09-13 16:52 ——– d—–w- c:\documents and settings\Jake\Local Settings\Application Data\Apple Computer
2009-09-13 16:51 . 2009-09-13 16:51 ——– d—–w- c:\documents and settings\Jake\Local Settings\Application Data\Google
2009-09-13 16:51 . 2009-09-13 16:51 ——– d—–w- c:\documents and settings\Jake\Local Settings\Application Data\Microsoft
2009-09-13 16:51 . 2009-09-13 16:51 ——– d—–w- c:\documents and settings\Jake\Local Settings\Application Data\WMTools Downloaded Files
2009-09-13 16:51 . 2009-09-13 16:51 ——– d—–w- c:\documents and settings\Jake\Local Settings\Application Data\Symantec
2009-09-13 16:51 . 2009-09-13 16:51 ——– d—–w- c:\documents and settings\Jake\Local Settings\Application Data\Mozilla
2009-09-13 16:51 . 2009-09-12 02:39 93400 —-a-w- c:\documents and settings\Jake\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-13 16:49 . 2009-09-13 16:49 ——– d—–w- c:\documents and settings\Jamie\Local Settings\Application Data\Microsoft
2009-09-13 16:49 . 2009-09-13 16:49 ——– d—–w- c:\documents and settings\Jamie\Local Settings\Application Data\Symantec
2009-09-13 16:49 . 2009-09-13 16:49 ——– d—–w- c:\documents and settings\Jamie\Local Settings\Application Data\Mozilla
2009-09-13 16:48 . 2009-09-13 16:49 ——– d—–w- c:\documents and settings\Jamie\Local Settings\Application Data\Unity
2009-09-13 16:48 . 2009-08-09 02:49 87368 —-a-w- c:\documents and settings\Jamie\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-13 16:41 . 2002-09-19 21:59 139776 -c–a-w- c:\windows\system32\dllcache\e100b325.sys
2009-09-13 16:41 . 2002-09-19 21:59 139776 —-a-w- c:\windows\system32\drivers\e100b325.sys
2009-09-13 16:41 . 2001-07-20 14:40 23040 —-a-w- c:\windows\system32\IntelNic.dll
2009-09-13 16:41 . 2001-06-22 18:25 53248 —-a-w- c:\windows\system32\Prounstl.exe
2009-09-13 16:41 . 2009-09-13 16:41 ——– d—–w- C:\dell
2009-09-13 16:20 . 2009-09-13 16:20 ——– d-sh–w- c:\documents and settings\Mom & Dad\PrivacIE
2009-09-13 16:20 . 2009-09-13 16:20 ——– d-sh–w- c:\documents and settings\NetworkService\IETldCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-13 16:57 . 2009-09-13 16:57 ——– d—–w- c:\documents and settings\Kids\Application Data\Yahoo!
2009-09-13 16:53 . 2009-09-13 16:53 ——– d—–w- c:\documents and settings\Jake\Application Data\Apple Computer
2009-09-13 16:53 . 2009-09-13 16:53 ——– d—–w- c:\documents and settings\Jake\Application Data\Yahoo!
2009-09-13 16:50 . 2009-09-13 16:50 ——– d—–w- c:\documents and settings\Jamie\Application Data\Yahoo!
2009-09-13 16:50 . 2009-09-13 16:50 ——– d—–w- c:\documents and settings\Jamie\Application Data\Unity
2009-09-13 15:51 . 2009-09-13 15:51 805 —-a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-09-13 15:51 . 2009-09-13 15:51 10563 —-a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-09-13 05:23 . 2009-09-13 05:23 ——– d—–w- c:\program files\microsoft frontpage
2009-09-13 05:20 . 2009-09-13 05:20 21640 —-a-w- c:\windows\system32\emptyregdb.dat
2009-09-10 01:40 . 2009-09-13 17:04 84 —-a-w- c:\documents and settings\Mom & Dad\Application Data\ftpfile.dat
2009-08-27 21:24 . 2009-09-13 16:57 98440 —-a-w- c:\documents and settings\Kids\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-05 09:11 . 2004-08-04 12:00 204800 —-a-w- c:\windows\system32\mswebdvd.dll
2009-07-29 04:53 . 2004-08-04 12:00 82432 —-a-w- c:\windows\system32\fontsub.dll
2009-07-29 04:53 . 2004-08-04 12:00 119808 —-a-w- c:\windows\system32\t2embed.dll
2009-07-17 18:55 . 2004-08-04 12:00 58880 —-a-w- c:\windows\system32\atl.dll
2009-07-13 09:18 . 2004-08-04 12:00 233472 —-a-w- c:\windows\system32\wmpdxm.dll
2009-07-03 17:09 . 2004-08-04 12:00 915456 —-a-w- c:\windows\system32\wininet.dll
2009-06-25 18:36 . 2004-08-04 12:00 95744 —-a-w- c:\windows\system32\mqsec.dll
2009-06-25 18:36 . 2004-08-04 12:00 661504 —-a-w- c:\windows\system32\mqqm.dll
2009-06-25 18:36 . 2004-08-04 12:00 517120 —-a-w- c:\windows\system32\mqsnap.dll
2009-06-25 18:36 . 2004-08-04 12:00 48640 —-a-w- c:\windows\system32\mqupgrd.dll
2009-06-25 18:36 . 2004-08-04 12:00 471552 —-a-w- c:\windows\system32\mqutil.dll
2009-06-25 18:36 . 2004-08-04 12:00 47104 —-a-w- c:\windows\system32\mqdscli.dll
2009-06-25 18:36 . 2004-08-04 12:00 225280 —-a-w- c:\windows\system32\mqoa.dll
2009-06-25 18:36 . 2004-08-04 12:00 186880 —-a-w- c:\windows\system32\mqtrig.dll
2009-06-25 18:36 . 2004-08-04 12:00 177152 —-a-w- c:\windows\system32\mqrt.dll
2009-06-25 18:36 . 2004-08-04 12:00 16896 —-a-w- c:\windows\system32\mqise.dll
2009-06-25 18:36 . 2004-08-04 12:00 138240 —-a-w- c:\windows\system32\mqad.dll
2009-06-25 18:36 . 2004-08-04 12:00 123392 —-a-w- c:\windows\system32\mqrtdep.dll
2009-06-25 08:44 . 2009-06-25 08:44 59392 —-a-w- c:\windows\system32\SET222C.tmp
2009-06-25 08:44 . 2009-06-25 08:44 56320 —-a-w- c:\windows\system32\SET222D.tmp
2009-06-25 08:44 . 2009-06-25 08:44 298496 —-a-w- c:\windows\system32\SET2230.tmp
2009-06-25 08:44 . 2009-06-25 08:44 168448 —-a-w- c:\windows\system32\SET222E.tmp
2009-06-25 08:44 . 2009-06-25 08:44 133632 —-a-w- c:\windows\system32\SET222F.tmp
2009-06-25 08:44 . 2004-08-04 12:00 724480 —-a-w- c:\windows\system32\lsasrv.dll
2009-06-25 08:44 . 2004-08-04 12:00 59392 —-a-w- c:\windows\system32\wdigest.dll
2009-06-25 08:44 . 2004-08-04 12:00 56320 —-a-w- c:\windows\system32\secur32.dll
2009-06-25 08:44 . 2004-08-04 12:00 298496 —-a-w- c:\windows\system32\kerberos.dll
2009-06-25 08:44 . 2004-08-04 12:00 168448 —-a-w- c:\windows\system32\schannel.dll
2009-06-25 08:44 . 2004-08-04 12:00 133632 —-a-w- c:\windows\system32\msv1_0.dll
2009-06-22 11:49 . 2004-08-04 12:00 19968 —-a-w- c:\windows\system32\mqbkup.exe
2009-06-22 11:49 . 2004-08-04 12:00 117248 —-a-w- c:\windows\system32\mqtgsvc.exe
2009-06-22 11:49 . 2004-08-04 12:00 4608 —-a-w- c:\windows\system32\mqsvc.exe
2009-06-22 11:48 . 2004-08-04 12:00 91776 —-a-w- c:\windows\system32\drivers\mqac.sys
2009-06-22 11:34 . 2004-08-04 12:00 92544 —-a-w- c:\windows\system32\drivers\ksecdd.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-01 115560]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-13 149280]
"MSConfig"="c:\windows\PCHealth\HelpCtr\Binaries\MSConfig.exe" [2004-08-04 158208]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]

c:\documents and settings\Mom & Dad\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"SeaPort"=2 (0x2)
"gusvc"=3 (0x3)
"mnmsrvc"=3 (0x3)
"AudioSrv"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/13/2009 9:52 AM 102448]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [5/29/2007 1:55 PM 23888]

— Other Services/Drivers In Memory —

*NewlyCreated* - HIDSERV

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-09-13 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]
.
.
——- Supplementary Scan ——-
.
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: {A6A216EB-4F7C-11D5-8438-0000B456BA3D} - hxxp://www.daytonfreight.com/mocha/matn5250.cab
DPF: {CBFF31B5-91C0-4361-98BD-4C56D0F9CDAC} - hxxp://www.betterphoto.com/_shared/uploadImageDragDrop46/DragAndDropUploader2.cab
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
SafeBoot-Symantec Antvirus
AddRemove-{E2883E8F-472F-4fb0-9522-AC9BF37916A7} - c:\program files\NOS\bin\getPlus_Helper.dll



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-19 09:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2009-09-19 9:30
ComboFix-quarantined-files.txt 2009-09-19 16:30

Pre-Run: 173,334,315,008 bytes free
Post-Run: 173,745,278,976 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

285 — E O F — 2009-09-17 10:00
Post #10
I'm not seeing anything bad there either.

If it were my computer I'd uninstall Symantec and try a different anti-virus program.

We need to uninstall Combofix now.




The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Post #12

Thank you for your help…i appreciate it.
So…no idea why it takes 45 minutes for my computer to load then??

Symantec Endpoint Protection causes that where I work so that's my guess.
Post #13
really… Ok I'll try uninstalling it and see what happens, although I have it on both my other networked computers and they run fine…thanks again.
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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