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Spyware / Malware / Virus Removal

[Closed] Internet is buggy and slow, lots of popups

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Post #1
Hey guys. I've been having some problems with my internet lately, i suspect spyware. Here is my HijackThis Log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:02:10 PM, on 9/10/2009 Platform: Windows Vista (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16890) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\System32\WLTRAY.EXE C:\Windows\sttray.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Zune\ZuneLauncher.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Veoh Networks\Veoh\VeohClient.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\DoubleD\GamingHarbor Toolbar\4.2.0.21210\stbapp.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\AIM6\aolsoftware.exe C:\Program Files\DoubleD\GamingHarbor Toolbar\4.2.0.21210\stbappHelper.exe C:\Windows\system32\Taskmgr.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\DoubleD\GamingHarbor Toolbar\4.2.0.21210\stbsvc.exe C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe C:\Windows\explorer.exe C:\Windows\System32\dfrgui.exe C:\Windows\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\AIM6\anotify.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe – End of file - 2498 bytes
Post #2

Hello MessUpComp,
Welcome to What the Tech.
My name is OCD, I will be helping you with your log today.

Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advise.
This may cause a delay, but I will do my best to keep it as short as possible.

Your HJT log is incomplete. Please re-scan your computer with RootRepeal and DDS

- - - - - Next - - - - -

Please run RootRepeal

  • Download RootRepeal from one of the following locations and save it to your desktop.
    Here
    Here
    or Here

  • Right click [external image: Posted Image] on your desktop and select "Run As Administrator"

  • Click the [external image: Posted Image] tab.

  • Click the [external image: Posted Image] button.

  • In the Select Scan dialog, check

    [external image: Posted Image]

  • Push Ok
  • Check the box for your main system drive (Usually C:), and press OK.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the [external image: Posted Image] button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt.
- - - - - Next - - - - -

Please download DDS from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Right Click DDS icon and select "Run As Administrator" to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
- - - - - Next - - - - -

On your next post please provide the following:
  • RootRepeal.txt
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.
  • Tell me how your computer is running at the moment.

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