Hardware
my pc crashes in normal mode
4 min read
bullyboy
Topic Starter
hi guys, i cant seem to sign on to my pc in normal mode , it started a couple of weeks ago when my son was play his world of warcraft , it stopped the game then loads of pink lines came down the screen and it would reboot, then it started to happen more and more and now it crashes even when im watching a movie, or even just when i try and log on to pc, it just goes all differnet coulers then freees and reeboots, it dose come up with a blue screen with writing on it but i cant read it cause it only comes on for a split second b4 it reboots , please will somebody give me advice , many thanks, could it be my graphics card?
Doug
If you turn-off auto restart, you will be able to read the Blue Screen.
My first "guess" would be that the graphics card is overheating.
Open up the case to assure that there is good air circulation without blockage of lint and dust at the intakes and on the heatsinks.
Does your graphics care have a heatsink fan? Is it spinning vigorously?
For a temporary test, consider leaving the case open and direct a brisk desk fan into the interior.
Test drive the machine for a while to see if that added cooling prevents the problem.
Doug
And, Yes, the graphics card could be dying.
And or, the graphics adapter driver may be corrupt or need updating.
bullyboy
thismorning i took the back off my pc to check graphics card and yes it was very very hot , so i took it out and gave it a good clean it was blocked up in dust, so i checked it again 2 mins ago and seems fine, its not hot atall and the fan is working properly. but it still dose the crashing thing , although it has let me pc in normal mode for now, it will no dout crash in a few mins
Doug
Clean the CPU heatsink with compressed air, and make sure the air intakes (usually lower front panel) are free of obstruction.
Download and install either Everest or Speedfan to get some Temperature readings.
bullyboy
how do i send you a copy of my speed fan report?
bullyboy
Found ACPI temperature (30.0C)
Found Intel® Core™2 Quad CPU Q6600 @ 2.40GHz
End of detection
fan 1 945 rpm
fan 2 917 rpm
fan 3 0 rpm
fan 4 0rpm
fan 5 o rpm
GPU 49
TEMP1 37C
TEMP2 -128C
TEMP3 26C
HDO 39c
temp1 30c
core 0 40c
core 1 40c
core 2 34c
speed 01 100%
speed 02 100%
speed 03 100%
Doug
Found ACPI temperature (30.0C)
Found Intel® Core™2 Quad CPU Q6600 @ 2.40GHz
End of detection
fan 1 945 rpm
fan 2 917 rpm
fan 3 0 rpm
fan 4 0rpm
fan 5 o rpm
GPU 49
TEMP1 37C
TEMP2 -128C <– Yikes! If that is legit, then you've found your problem. Now what is it referring to?
TEMP3 26C
HDO 39c
temp1 30c
core 0 40c
core 1 40c
core 2 34c
speed 01 100%
speed 02 100%
speed 03 100%
Please download and run Everest 2.20 available from MajorGeeks
http://majorgeeks.com/download4181.html
Everest presents reliable readings and does a better job of sorting what's what… usually.
You can Save a Quick Report from Everest and post it in your next reply
bullyboy
is this what u need?
Doug
No.
That's your computer's Summary page.
In Everest… click to expand on Computer - select Sensor
Create a Quick Report in either plain text or html
Post when you have it available.
Best Regards
bullyboy
ok
Doug
Well, I don't know what to make of that.
The readings that Everest reports are "nothing to worry about", even though I'd "prefer" to have GPU lower than the 49°C. They are "hot" by default, especially if the owner/user is screaming through an active first-person-shooter or even MMP game.
You could set "Charts" and watch it while your Son plays his WOW.
I don't suppose you have another AGP that you could substitute in for test purposes?
bullyboy
agp? sorry im daft , what dose that mean?
Doug
If the "symptoms" repeat and persist, you most certainly should consider investing in a new graphics card.
Does your machine have on-board graphics as well as the AGP. Probably does.
You could pull the AGP and run with on-board graphics, which "should" support WOW at least at lower settings and maybe not terribly good display.
But if you have no symptoms while using on-board graphics, you will have narrowed down your search for the culprit.
bullyboy
so should i pull out the nvidia graphics card? if so when i restart pc will it pick up onboard graphics ?
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