[Resolved] Badly Infected computer - can only access via Taskmanager

still no joy

Well lets try a text file then.
You might have to run it from Taskmanager

Please download DDS and save it to your desktop.

• Disable any script blocking protection
• Double click dds.scr to run the tool.
• When done, DDS.txt will open.
• Click Yes at the next prompt for Optional Scan.
• Save both reports to your desktop.

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Please include the contents of the following in your next reply:

DDS.txt

Please attach the second file; Attach.txt. To attach a file, do the following:

• Under the reply panel is the Attachments Panel
• Browse for the attachment file you want to upload, then click the green Upload button
• Once it has uploaded, click the Manage Current Attachments drop down box
• Click on [external image: Posted Image] to insert the attachment into your post

no starts then is killed by something

Can you run any windows files?

Lets try an online scan.

Pay a visit to the Kaspersky Online Scanner 7 - I.E. is preferred for this scan.

• Read the Information panel and then click Accept.
• Allow the ActiveX download if necessary.
• Both the anti-virus engine and database will need to be downloaded, which may take a little time.
• Once this has been completed, select My Computer from the Scan section on the left hand side.
• Put the kettle on!
• Although it is recommended by Kaspersky that you should disable your anti-virus scanner before starting this scan, it should work OK with it still active - it does on my PC.
  Although you may find the scan speed increases if you carry out this step, I never like to disable my resident scanner while online, so I don't.
• When the scan has completed, click View scan report at the bottom.
• Click Save Report As…
• Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
• Click Save and pick a location for the file - the Desktop is always handy.

Copy and paste the report into your next reply and a description of how your PC is behaving.

i can open and use notepad - is that a windows file ? how can i get the problem computer to connect to the www ? can i launch it via the taskmanager somehow ? as thats all i can access ?

Lets see if we can get the PC back on the internet. This file will fit on a floppy or thumb drive.

Get a copy of winsockxpfix.exe and copy it to the infected computer.
You just run it and things should work OK after it reboots your system.

http://www.snapfiles.com/get/winsockxpfix.html

the infected computer is inernet connected as i can access outlook express and send and receive mail if i wanted to however if i navigate to c:\program files\internet explorer\iexplore.exe it wont launch if when in outlook i click on help>microsoft on the web>online support it should launch the connection to the www but again it does not

Did you run the winsockfix?

i did follow you last suggestion and this has not helped thanks

see if you have this file: C:\windows\ServicePackFiles\i386\ie.inf Right Click on ie.inf and select install.

found it right clicked on it and clicked install it has opened a window with is titled "files needed" the file "IEXPLORE.EXE" on windows XP home edition service pack 3 CD is needed Type the path where the file is located, and then click ok its asking where should the files be copied from then there is a drop down box, and highlighted already in it is the following path C:\WINDOWS\SERVICEPACKFILES\I386\I386 Should i click on ok ?

It should be here: C:\WINDOWS\SERVICEPACKFILES\I386 If it didn't work from there then go ahead and try it from C:\WINDOWS\SERVICEPACKFILES\I386\I386

it showed error but i have somehow got it up and running and can surf………… i am on kaspersky online scanner site now and have started the process going its currently updating a large database so could take some time once it has completed this part i can scan the computer thanks

Good deal. Sit back and relax.

the internet connection is very unstable and so it will not scan it through. it got to 54% before freezing and stopped responding at that point it had found 17 items i tried to get the report but it would not save the report the info i could see was svchost.exe\DA1BBD48.X86.dll Globalroot\device\-max++7\DA1BBD48.X86.dll spoolsu.exe\DA………etc sfus.exe\DA………… alg.exe\DA…………… iexplore.exe\DA…………… Does this mean anything to you