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[Closed] HijeckThis log please help me to fix.

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Hi Guys,

I have few problem since last few days :
1) Iexplorer.exe pops up automatically by user system and administrator(i login through administrator).
2) issue in shutdown, after u click shutdown system hangs and has to reboot hard.
3)lot of unwanted exes like att**……, unable to remove them and fix them even with hijeck

I am posting my hijeck log, if any one can help me reg this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:19:54 PM, on 9/6/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Ati2ecxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Atighj.exe
C:\WINDOWS\Atighjn.exe
C:\WINDOWS\Atik.exe
C:\WINDOWS\Atsx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SVCHOST.EXE
C:\Program Files\CA\SharedComponents\CAM\bin\cam.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\AhnRpta.exe
C:\WINDOWS\Ati2ecxx.exe
C:\WINDOWS\Atighj.exe
C:\WINDOWS\Atighjn.exe
C:\WINDOWS\Atik.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\TNGSD\BIN\SDSERV.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\TNGSD\BIN\TRIGGAG.EXE
C:\program files\internet explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wtesk.exe
C:\SxpInst\sxplog32.exe
C:\WINDOWS\Explorer.EXE
C:\TNGSD\BIN\triggusr.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\Program Files\DAP\DAP.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\ISS\issSensors\DesktopProtection\blackice.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\calc.exe
C:\Program Files\Sify Broadband\BBClient.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Sify Broadband\BBImpSec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\ping.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://portal.csc.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://portal.csc.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?p…amp;ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p…ER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwgate0.freescale.net:1080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 20.*;*.mot.*;*.freescale.net;
R3 - URLSearchHook: SrchHook Class - {F4F10C1D-87C7-404A-B4B3-000000000000} - C:\PROGRA~1\DAP\SBSearch.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\SxpInst\sxplog32.exe
O1 - Hosts: 20.21.33.41 ex-sdge-bk01@ 10.192.48.143
O1 - Hosts: 203.27.235.25 www.payseal.icicibank.com
O1 - Hosts: 203.27.235.25 www.payseal.icicibank.com
O1 - Hosts: 203.27.235.25 www.payseal.icicibank.com
O1 - Hosts: 203.27.235.25 www.payseal.icicibank.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKCU\..\Run: [COMMUNICATOR] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" /background
O4 - HKCU\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [SifyBB] C:\Program Files\Sify Broadband\BBImpSec.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [cdoosoft] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\herss.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: RealSecure® Desktop Protector.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://portal.csc.com/
O16 - DPF: Yahoo! Dominoes - http://origin.games.yahoo.net/games/clients/y/dot9_x.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://asia-ml04.asia.csc.com/iNotes6W.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1227677587875
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = asiapac.globalcsc.net
O17 - HKLM\Software\..\Telephony: DomainName = asiapac.globalcsc.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A85B660-6923-4663-9CBF-08D448C06C91}: NameServer = 202.144.50.4,202.144.66.6
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = asiapac.globalcsc.net
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = asiapac.globalcsc.net
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Asset Management Agent (AmoAgent) - Computer Associates International, Inc. - C:\WINDOWS\UMCSTUB.EXE
O23 - Service: ASPX State Service (ASPX) - Unknown owner - C:\WINDOWS\system32\aspx.exe
O23 - Service: Ati Hot (Ati2exxx) - Unknown owner - C:\WINDOWS\Ati2ecxx.exe
O23 - Service: Atig (Atigh) - Unknown owner - C:\WINDOWS\Atighj.exe
O23 - Service: Atigb (Atighv) - Unknown owner - C:\WINDOWS\Atighjn.exe
O23 - Service: Atl (Atlk) - Unknown owner - C:\WINDOWS\Atik.exe
O23 - Service: Ats (Atsx) - Unknown owner - C:\WINDOWS\Atsx.exe
O23 - Service: Unicenter Message Queuing Server (CA-MessageQueuing) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\CAM\bin\cam.exe
O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmtd.exe
O23 - Service: DM Primer (DMPrimer) - Computer Associates - C:\Program Files\CA\SharedComponents\DesktopCommonServices\DMPrimer\dmprimer.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\CSC Contivity VPN Client\Extranet_serv.exe
O23 - Service: Google Update Service (gupdate1c9cbf797454b12) (gupdate1c9cbf797454b12) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: OracleOraDb10g_home1iSQL*Plus - Unknown owner - E:\oracle\product\10.2.0\db_1\bin\isqlplussvc.exe (file missing)
O23 - Service: OracleServiceORCL - Oracle Corporation - e:\oracle\product\10.2.0\db_1\bin\ORACLE.EXE
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\issSensors\DesktopProtection\RapApp.exe
O23 - Service: Unicenter Remote Control Host (rcHost) - Computer Associates International, Inc. - C:\Program Files\CA\Unicenter Remote Control\rcHost.exe
O23 - Service: ttwr (rerr) - Unknown owner - C:\WINDOWS\system32\9SHU9Y6XO6\J003.exe (file missing)
O23 - Service: adss sdddds sdsei (sdsdfesje) - Unknown owner - C:\WINDOWS\system32\kdfadia.exe
O23 - Service: Unicenter Software Delivery (SDService) - Computer Accociates, Intl Inc. - C:\TNGSD\BIN\SDSERV.EXE
O23 - Service: Remote Command Service (skdos) - Unknown owner - C:\WINDOWS\system32\oewvca.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Windows_rejoice2009 - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\MSINFO\rejoice2009.exe
O23 - Service: Windows Help System (WinHft2) - Unknown owner - C:\WINDOWS\WinHft2.exe (file missing)
O23 - Service: wtesk - Unknown owner - C:\WINDOWS\system32\wtesk.exe

–
End of file - 11821 bytes
Due, in part, to the large numbers of HJT logs being posted, there are four things that you need to be aware of.

1) If you have already posted this log at another forum, you need to post here that you have done so and this topic will be closed.
Multiple posting not only ties up valuable resources, but could also result is some unpleasant side-effects for your system if you follow two sets of instructions at the same time.
If, during research, an identical log is identified at another forum, this thread will be closed.

2) If you don't post a meaningful reply to any of my posts within five days, this thread will be closed. Due to limited free time I can only have so many open threads at any one time and if yours isn't active, somebody else's will be.
If, by omission, the thread hasn't be closed after five days and you post, it will just serve as a reminder to me to close it.
Please note that "I just dropped in to say Hi!" isn't a meaningful reply!

3) Malware removal is a tricky business, and malware writers don't tend to worry about the damage their creations do, so it is advisable to back-up all important files BEFORE we start. Although most cases have a successful conclusion, on occasion things don't go according to plan and it is better to be prepared for the worst.

4) Back-ups can get lost or damaged, so make two if the files are that important to you!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pay a visit to the ESET Online Scanner - IE is proffered for this.
  • Click the ESET Online Scanner button, read the info in the new window, check the appropriate box and click Start.
  • Accept the ActiveX download, and allow it to install.
  • Once this has been completed, you will see the Computer Scan settings page - ensure that you uncheck the "Remove found threats" box and then click Start.
  • The virus signature database will now need to be downloaded, so don't forget to instruct your firewall to permit it if it asks.
  • The above will take a little time, so now is a good time to fire up the kettle and open the biccies.
  • Once the scan has completed you will be shown the results - assuming that the scanner has found anything.
  • Click List of found threats and then Export to text file… and save the log somewhere convenient.
  • You can then close out the scanner - don't bother uninstalling it as you may need to use it again.
  • Please post the contents of this file in your next reply, or let me know that nothing was identified.
  • Also post a fresh HJT log, run in Normal Mode, and a description of how your PC is behaving.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download Sec-Info2.zip from here and save it to your Desktop. You will need to extract the file.

Right click on the zipped folder and from the menu that appears, click on Extract All…
In the 'Extraction Wizard' window that opens, click on Next> and in the next window that appears, click on Next> again.
In the final window, click on Finish


You should now see a folder with a file in it - double click Sec-info2.vbs to run it.
Once you have been informed that the script has completed, a text file called Sec-Info.txt should be created in the same folder - you may need to wait a couple of seconds for it to appear..
Please copy and paste the contents of the text file into your next reply and then you can delete both of the folders and their contents.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download RootRepeal from one of the locations below and save it to your Desktop:
Location 1
Location 2
Location 3
  • Double click RootRepeal.exe to fire up the tool and OK any Windows confirmation if necessary.
  • Ensure that the Report Tab is selected at the bottom.
  • Click the Scan button, check ALL the boxes in the window that appears and then click OK.
  • Check the box next to your main hard drive - usually C: and click OK
  • Put the kettle on and perhaps open a packet of biscuits - the scan will take some time.
  • Once the scan has completed a Notepad window will open with the results in.
  • These results will also be saved to the root of your main drive as \RootRepeal report date time.txt
Let me have a copy of the contents in your next reply.

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