[Closed] RUNDLL error

jhaydt Topic Starter

Post #1September 5, 2009, 1:44 AM UTC

OK, so I didn't write down the exact error, sorry, but I'm pretty sure it was a spyware doctor dll (something about updates). The window came up twice, then spyware doctor asked for a reboot. I'm doing this first, just in case.

Here is my HiJackThis™ log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:46 PM, on 04/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Windows folder: C:\WINDOWS
System folder: C:\WINDOWS\system32
Hosts file: C:\WINDOWS\System32\drivers\etc\hosts

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\HijackThis.exe
C:\WINDOWS\system32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customi…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.red.clientapps.yahoo.com/customi…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lite.rogers.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customi…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://rogers.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\common\yiesrvc.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [C:\DOCUME~1\Jeff\LOCALS~1\Temp\Temporary Directory 2 for StudioTaxInstall.zip\StudioTaxInstall.exe] C:\DOCUME~1\Jeff\LOCALS~1\Temp\Temporary Directory 2 for StudioTaxInstall.zip\StudioTaxInstall.exe
O4 - HKUS\S-1-5-21-1578121849-2285329983-4030183688-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Carly')
O4 - Startup: Microsoft Home Publishing Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Rogers Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co…ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper20064142.dll
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZONELABS\vsmon.exe

–
End of file - 9582 bytes
================================================================================
==================================

Here is the HJT startup log:

StartupList report, 04/09/2009, 9:40:39 PM
StartupList version: 1.52.2
Started from : C:\Program Files\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16876)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\HijackThis.exe

————————————————–

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Jeff\Start Menu\Programs\Startup]
Microsoft Home Publishing Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

LaunchApp = Alaunch
SynTPLpr = C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
SynTPEnh = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
AGRSMMSG = AGRSMMSG.exe
SiSPower = Rundll32.exe SiSPower.dll,ModeAgent
SiS Windows KeyHook = C:\WINDOWS\system32\keyhook.exe
IMJPMIG8.1 = "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
MSPY2002 = C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
PHIME2002ASync = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
PHIME2002A = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
PCMService = "C:\Program Files\Arcade\PCMService.exe"
LManager = C:\Program Files\Launch Manager\QtZgAcer.EXE
eRecoveryService = C:\Windows\System32\Check.exe
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
SoundMan = SOUNDMAN.EXE
ISTray = "C:\Program Files\Spyware Doctor\pctsTray.exe"
ZoneAlarm Client = "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
SunJavaUpdateSched = "C:\Program Files\Java\jre6\bin\jusched.exe"

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\Jeff\LOCALS~1\Temp\Temporary Directory 2 for StudioTaxInstall.zip\StudioTaxInstall.exe = C:\DOCUME~1\Jeff\LOCALS~1\Temp\Temporary Directory 2 for StudioTaxInstall.zip\StudioTaxInstall.exe

————————————————–

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\sstext3d.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\YAHOO!\common\yiesrvc.dll - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
JQSIEStartDetectorImpl - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}
(no name) - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D}

————————————————–

Enumerating Task Scheduler jobs:

User_Feed_Synchronization-{CAB2BED1-9A96-45DA-953C-C4A87AE874C7}.job
SDMsgUpdate (TE).job
AppleSoftwareUpdate.job

————————————————–

Enumerating Download Program Files:

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://appldnld.apple.com.edgesuite.net/co…ex/qtplugin.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Adobe\Director\SwDir.dll
CODEBASE = http://download.macromedia.com/pub/shockwa…director/sw.cab

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://go.microsoft.com/fwlink/?linkid=39204

[YInstStarter Class]
InProcServer32 = C:\PROGRA~1\YAHOO!\common\yinsthelper20064142.dll
CODEBASE = C:\Program Files\Yahoo!\common\yinsthelper20064142.dll

[Facebook Photo Uploader Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\FacebookPhotoUploader.ocx
CODEBASE = http://upload.facebook.com/controls/Facebo…otoUploader.cab

[{67DABFBF-D0AB-41FA-9C46-CC0F21721616}]
CODEBASE = http://download.divx.com/player/DivXBrowserPlugin.cab

[{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
CODEBASE = http://fpdownload.macromedia.com/get/flash…t/ultrashim.cab

————————————————–

Enumerating Winsock LSP files:

NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll
Protocol #1: C:\Program Files\Common Files\PC Tools\LSP\PCTLsp.dll
Protocol #2: C:\Program Files\Common Files\PC Tools\LSP\PCTLsp.dll
Protocol #3: C:\Program Files\Common Files\PC Tools\LSP\PCTLsp.dll
Protocol #17: C:\Program Files\Common Files\PC Tools\LSP\PCTLsp.dll

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

————————————————–
End of report, 9,276 bytes
Report generated in 0.250 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Please let me know if you see anything that might be suspicious.

Thanks,
Jeff

extremeboy

Post #2September 7, 2009, 4:29 PM UTC

Hello and welcome to WTT.

I apologize for the delay in response.

If you still require assistance post a new set of DDS Logs and a description of any remaining problems or symptoms you may still have please.

Download and run DDS

We need to see some information about what is happening in your machine. Please perform the following scan:

Download DDS by sUBs from one of the following links. Save it to your desktop.
- DDS.scr
- DDS.pif
Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results soon.
Follow the instructions that pop up for posting the results and then click Ok.
The black and message box window shall then disappear.
Please save both log files on your desktop and post the DDS.txt and zip up and attach Attach.txt as instructed.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

Then, please run RootRepeal:

Download and run RootRepeal CR

Please download RootRepeal to your desktop
Alternative Download Link 2
Alternative Download Link 3

Physically disconnect your machine from the internet as your system will be unprotected.
Unzip it to it's own folder
Close/Disable all other programs especially your security programs (anti-spyware, anti-virus, and firewall) Refer to this page, if you are unsure how.
Double-click on RootRepeal.exe to run it. If you are using Vista, please right-click and run as Administrator…
Click the Report tab at the bottom.
Now click the Scan button in the Report Tab. [external image: Posted Image]
A box will pop up, check the boxes beside ALL Seven options/scan area
🖼Click to load external image (Posted Image)
Now click OK.
Another box will open, check the boxes beside all the drives, eg : C:\, then click OK.
The scan will take a little while to run, so let it go unhindered.
Once it is done, click the Save Report button. [external image: Posted Image]
Save it as RepealScan and save it to your desktop
Reconnect to the internet.
Post the contents of that log in your reply please.

For your next reply I would like to see:
-The DDS logs
—DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.

Thanks again and we apologize for the delay.

With Regards,
Extremeboy

extremeboy

Post #3September 10, 2009, 8:35 PM UTC

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy

extremeboy

Post #4September 13, 2009, 2:16 PM UTC

Due to inactivity this topic will be closed. If you need help please start a new thread.

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