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Spyware / Malware / Virus Removal

[Resolved] Attacked by Packed Generic 233 after Fresh Installatio

23 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi,

There appears to be many componants left over of the Norton Anti Virus program, so it did not uninstall properly.

Use the Norton Removal tool to get rid of the leftovers:

Norton has a tool that will remove all of its products from failed uninstalls or installs
  • Download the appropriate Norton Removal Tool from HERE and save it to your desktop.
  • NextDouble click on Norton_Removal_Tool.exe to run the tool.
  • Follow the on-screen instructions.
  • Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.


A new restore point will be created when ComboFix is uninstalled:

OTM files are essentially deleted - nothing more needs to be done with them.

You are clean, just some housekeeping to do now:

Visit ADOBEand download the latest version of Acrobat Reader (version 9.1)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT

[external image: Posted Image] Your Java is out of date.
Java™ 6 Update 14 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


NEXT

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Clean up with OTM:
  • Double-click OTM.exe to start the program.
  • Close all other programs apart from OTM as this step will require a reboot
  • On the OTM main screen, press the [external image: Posted Image] button
  • Say Yes to the prompt and then allow the program to reboot your computer.

NEXT

  • Double-click My Computer.
  • Click the Tools menu, and then click Folder Options.
  • Click the View tab.
  • Click the Reset Defaults button
  • Click Apply, and then click OK.


If there are any logs/programs remaining on your desktop > right click and delete them.


NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them

    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • For Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
Hello Mr.Catbyte I am very thankful to you and your team for helping me out with something i thought would not be solved , unless i did a clean install. Once again i would Thank You All for such prompt and Quick replies. Thank you for the Maintenance Tips and Procedures that you have advised to be carried hereon . Thank You very much ! and GodSpeed!
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