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[Resolved] Searches getting redirected

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
HELP!!!!!!!!!!!!!!!!!!!!!!! Everytime I try to search for something and then I click on the link I always get redirected to some stupid random website that doesn't have to do anything about the link. like a video of Howie Mandel in some spelling bee. here's my hijackthis logfile……. Someone please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


-Datrieuth


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:16:15 PM, on 8/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Communicator Plug-In - https://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1183241802125
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1187026744265
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…l/installer.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: McAfee Application Installer Cleanup (0251171247880783) (0251171247880783mcinstcleanup) - Unknown owner - C:\DOCUME~1\kevin\LOCALS~1\Temp\025117~1.EXE (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe

–
End of file - 8557 bytes
Post #2 last edited
Hi,

Please do the following:

  • Open HiJackThis
  • Click on Do a system scan only
  • Check the boxes next to ONLY the entries listed below (if still present):


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.

NEXT

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Post #4
I will need to see the GMER log can you zip it up and attach it please (right click the file on your desktop > send to >zipped (compressed) folder) Thanks
Post #6
Hi,

Please do the following:

Download Combofix from either of the links below. You must rename it before saving it.
Save it to your desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  • If you are using Firefox, make sure that your download settings are as follows:
  • Tools->Options->Main tab
  • Set to "Always ask me where to Save the files".


Link 1
Link 2



During the download, rename Combofix to Combo-Fix as follows:

[external image: Posted Image]


[external image: Posted Image]
——————————————————————–
  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.


———————————————————–

  • Double click on Combo-Fix.exe & follow the prompts.
    • When finished, it will produce a report for you.
    • Please post the "C:\Combo-Fix.txt" for further review.
    **Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**


    ———————————————————–

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    ———————————————————–


NOTE: ComboFix shall request to install the Recovery Console, please ALLOW it to do so.
Post #7
Here 's the results, I've also attached it as a file if you perfer that….

ComboFix 09-08-10.01 - kevin 08/10/2009 14:45.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.677 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\Combo-Fix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
.
/wow section - STAGE 8
The process cannot access the file because it is being used by another process.


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

?

c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_PODMENA
——-\Legacy_PODMENADRV
——-\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}
——-\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226EE}


((((((((((((((((((((((((( Files Created from 2009-07-10 to 2009-08-10 )))))))))))))))))))))))))))))))
.

2009-08-10 19:48 . 2008-04-14 00:12 50176 -c–a-w- c:\windows\system32\dllcache\proquota.exe
2009-08-10 19:48 . 2008-04-14 00:12 50176 —-a-w- c:\windows\system32\proquota.exe
2009-08-04 02:12 . 2009-08-04 02:12 ——– d-sh–w- c:\documents and settings\Dad\IECompatCache
2009-07-30 22:00 . 2009-07-30 22:00 ——– d—–w- c:\documents and settings\kevin\Application Data\GARMIN
2009-07-26 21:10 . 2009-07-26 21:10 ——– d—–w- c:\documents and settings\kevin\Application Data\Amazon
2009-07-26 21:01 . 2009-07-26 21:01 ——– d—–w- c:\program files\Amazon
2009-07-24 21:00 . 2009-07-24 21:00 ——– d-sh–w- c:\documents and settings\Kathy\IECompatCache
2009-07-24 20:59 . 2009-07-24 20:59 ——– d-sh–w- c:\documents and settings\Kathy\PrivacIE
2009-07-24 20:58 . 2009-08-03 14:58 ——– d—–w- c:\documents and settings\All Users\Application Data\NOS
2009-07-24 20:58 . 2009-08-03 14:58 ——– d—–w- c:\program files\NOS
2009-07-23 22:02 . 2008-11-20 19:19 9200 ——w- c:\windows\system32\drivers\cdralw2k.sys
2009-07-23 22:02 . 2008-11-20 19:19 9072 ——w- c:\windows\system32\drivers\cdr4_xp.sys
2009-07-23 21:56 . 2009-07-23 22:02 ——– d—–w- c:\documents and settings\kevin\Local Settings\Application Data\Google
2009-07-23 21:56 . 2009-07-23 21:56 ——– d—–w- c:\windows\system32\IOSUBSYS
2009-07-23 21:56 . 2009-07-23 21:56 ——– d—–w- c:\program files\Google
2009-07-22 03:03 . 2009-07-22 03:03 ——– d—–w- c:\program files\iPod
2009-07-22 03:01 . 2009-07-22 03:01 ——– d—–w- c:\program files\QuickTime
2009-07-22 02:57 . 2009-07-22 02:57 75040 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.1.6\SetupAdmin.exe
2009-07-18 18:35 . 2009-07-18 18:35 ——– d-sh–w- c:\documents and settings\LocalService\IETldCache
2009-07-18 05:28 . 2009-03-30 15:33 96104 —-a-w- c:\windows\system32\drivers\avipbb.sys
2009-07-18 05:28 . 2009-03-24 21:08 55640 —-a-w- c:\windows\system32\drivers\avgntflt.sys
2009-07-18 05:28 . 2009-02-13 17:29 22360 —-a-w- c:\windows\system32\drivers\avgntmgr.sys
2009-07-18 05:28 . 2009-02-13 17:17 45416 —-a-w- c:\windows\system32\drivers\avgntdd.sys
2009-07-18 05:28 . 2009-07-18 05:28 ——– d—–w- c:\program files\Avira
2009-07-18 05:28 . 2009-07-18 05:28 ——– d—–w- c:\documents and settings\All Users\Application Data\Avira
2009-07-17 22:41 . 2009-07-17 22:43 117760 —-a-w- c:\documents and settings\Dad\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-07-17 22:40 . 2009-07-17 22:40 ——– d—–w- c:\documents and settings\Dad\Application Data\SUPERAntiSpyware.com
2009-07-17 20:45 . 2009-07-17 20:45 ——– d—–w- c:\documents and settings\Dad\Application Data\Malwarebytes
2009-07-17 01:14 . 2009-08-10 19:52 117760 —-a-w- c:\documents and settings\kevin\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-07-17 01:12 . 2009-07-17 01:12 ——– d—–w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-07-17 01:11 . 2009-08-09 16:08 ——– d—–w- c:\program files\SUPERAntiSpyware
2009-07-17 01:11 . 2009-07-17 01:11 ——– d—–w- c:\documents and settings\kevin\Application Data\SUPERAntiSpyware.com
2009-07-17 01:11 . 2009-07-17 01:11 ——– d—–w- c:\program files\Common Files\Wise Installation Wizard
2009-07-15 20:33 . 2009-07-15 20:33 ——– d—–w- c:\program files\MSXML 4.0
2009-07-15 19:55 . 2004-12-06 16:21 102160 —-a-w- c:\windows\system32\vb6ko.dll
2009-07-15 19:55 . 1998-07-22 05:00 14336 —-a-w- c:\windows\system32\WINSKKO.DLL
2009-07-15 19:55 . 2009-07-15 19:55 ——– d—–w- c:\program files\WIZnet
2009-07-15 19:55 . 2009-01-13 19:45 81920 —-a-w- c:\program files\Common Files\WIZ1x0SR_105SR_CFG.exe
2009-07-15 19:55 . 2006-12-01 10:54 626688 —-a-w- c:\program files\Common Files\MSVCR80.dll
2009-07-14 19:56 . 2009-07-14 19:57 ——– d—–w- c:\documents and settings\kevin\Application Data\Nikon
2009-07-14 19:54 . 2009-07-14 19:54 49152 —-a-r- c:\documents and settings\kevin\Application Data\Microsoft\Installer\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}\ARPPRODUCTICON.exe
2009-07-14 19:53 . 2009-07-14 19:53 57344 —-a-r- c:\documents and settings\kevin\Application Data\Microsoft\Installer\{87441A59-5E64-4096-A170-14EFE67200C3}\ARPPRODUCTICON.exe
2009-07-14 19:51 . 2009-07-14 19:51 ——– d—–w- c:\documents and settings\All Users\Application Data\Keychains
2009-07-14 19:49 . 2009-07-14 19:49 ——– d—–w- c:\program files\Common Files\muvee Technologies
2009-07-14 19:49 . 2009-07-14 19:49 ——– d—–w- c:\documents and settings\All Users\Application Data\Nikon
2009-07-14 19:49 . 2009-07-14 19:54 ——– d—–w- c:\program files\Common Files\Nikon
2009-07-14 19:49 . 2009-07-14 19:52 ——– d—–w- c:\program files\Nikon
2009-07-14 19:49 . 2009-07-14 19:51 ——– d—–w- c:\documents and settings\All Users\Application Data\Ultima_T15
2009-07-14 19:49 . 2009-07-14 19:51 ——– d—–w- c:\documents and settings\All Users\Application Data\EnterNHelp
2009-07-14 19:49 . 2009-07-14 19:49 ——– d—–w- c:\documents and settings\All Users\Application Data\Images
2009-07-12 05:14 . 2009-07-12 05:14 ——– d—–w- c:\documents and settings\kevin\Application Data\Simply Super Software

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-09 20:45 . 2006-12-26 15:10 ——– d—–w- c:\program files\AIM6
2009-08-09 20:45 . 2006-12-26 15:08 ——– d—–w- c:\documents and settings\All Users\Application Data\AOL Downloads
2009-07-30 21:02 . 2006-02-02 17:52 ——– d—–w- c:\documents and settings\Kathy\Application Data\Apple Computer
2009-07-30 19:27 . 2005-08-09 16:46 24608 —-a-w- c:\documents and settings\Kathy\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-07-23 22:21 . 2007-11-21 14:57 ——– d—–w- c:\documents and settings\All Users\Application Data\Spiralfrog
2009-07-23 22:20 . 2009-06-13 16:40 ——– d—–w- c:\program files\Trojan Remover
2009-07-22 03:03 . 2005-12-24 17:03 ——– d—–w- c:\program files\iTunes
2009-07-22 03:03 . 2009-01-14 19:24 ——– d—–w- c:\program files\Common Files\Apple
2009-07-18 01:37 . 2007-01-21 04:22 ——– d—–w- c:\documents and settings\kevin\Application Data\Viewpoint
2009-07-18 01:37 . 2006-03-28 21:30 ——– d—–w- c:\program files\Viewpoint
2009-07-15 19:55 . 2005-06-18 15:43 ——– d–h–w- c:\program files\InstallShield Installation Information
2009-07-15 19:55 . 2005-06-18 15:43 ——– d—–w- c:\program files\Common Files\InstallShield
2009-07-14 20:00 . 2009-07-14 19:49 20 —h–w- c:\documents and settings\All Users\Application Data\PKP_DLdu.DAT
2009-07-14 19:57 . 2009-07-14 19:51 20 —h–w- c:\documents and settings\All Users\Application Data\PKP_DLdw.DAT
2009-07-14 19:49 . 2006-11-24 18:02 106496 —-a-w- c:\windows\system32\ATL71.DLL
2009-07-12 05:16 . 2009-04-25 18:10 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-07-10 04:24 . 2009-07-10 04:24 1 —h–w- c:\windows\bf23567.dat
2009-07-10 04:24 . 2009-07-10 04:24 2 —-a-w- c:\windows\0101120101465752.dat
2009-07-10 03:24 . 2009-07-10 03:24 2 —-a-w- c:\windows\0101120101464849.dat
2009-07-10 03:24 . 2009-07-10 03:24 2 —-a-w- c:\windows\010112010146118114.dat
2009-07-05 21:56 . 2005-12-17 17:29 ——– d—–w- c:\program files\Common Files\Motive
2009-07-05 19:50 . 2009-07-05 19:49 ——– d—–w- c:\program files\ATT-PRT22-WISE
2009-07-05 19:49 . 2009-07-05 19:49 ——– d—–w- c:\program files\att-prt22
2009-07-05 19:49 . 2005-12-21 22:43 ——– d—–w- c:\documents and settings\All Users\Application Data\Motive
2009-07-03 17:09 . 2004-01-08 20:23 915456 —-a-w- c:\windows\system32\wininet.dll
2009-06-14 17:41 . 2009-06-14 17:41 ——– d—–w- c:\documents and settings\kevin\Application Data\Malwarebytes
2009-06-14 17:41 . 2009-06-14 17:41 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-06-14 17:41 . 2009-06-14 17:41 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-13 16:40 . 2009-06-13 16:40 ——– d—–w- c:\documents and settings\Kathy\Application Data\Simply Super Software
2009-06-13 16:40 . 2009-06-13 16:40 ——– d—–w- c:\documents and settings\All Users\Application Data\Simply Super Software
2009-06-05 19:11 . 2009-06-05 19:11 664 —-a-w- c:\windows\system32\d3d9caps.dat
2009-06-02 20:00 . 2009-06-13 16:53 3007352 —-a-w- c:\documents and settings\Kathy\Application Data\Simply Super Software\Trojan Remover\ott1.exe
2009-05-26 18:20 . 2009-06-14 17:41 40160 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-26 18:19 . 2009-06-14 17:41 19096 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-05-19 06:35 . 2009-08-09 20:45 120368 —-a-w- c:\documents and settings\All Users\Application Data\AOL Downloads\SUD4426\aoldlmgr.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-08-09 1830128]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2004-02-10 155648]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]

c:\documents and settings\kevin\Start Menu\Programs\Startup\
Nikon Monitor.lnk - c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe [2007-10-18 479232]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 17:05 356352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SBC Self Support Tool.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\SBC Self Support Tool.lnk
backup=c:\windows\pss\SBC Self Support Tool.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\browser\\ybrowser.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [5/26/2009 10:05 AM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/26/2009 10:05 AM 74480]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [7/18/2009 12:28 AM 108289]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [5/26/2009 10:05 AM 7408]
S2 0251171247880783mcinstcleanup;McAfee Application Installer Cleanup (0251171247880783);c:\docume~1\kevin\LOCALS~1\Temp\025117~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service –> c:\docume~1\kevin\LOCALS~1\Temp\025117~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]

— Other Services/Drivers In Memory —

*Deregistered* - IPVNMon

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-08-05 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Aim6 - (no file)


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://att.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-10 14:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …


c:\docume~1\kevin\LOCALS~1\Temp\RGI3.tmp 7075 bytes

scan completed successfully
hidden files: 1

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(664)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(3248)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
———————— Other Running Processes ————————
.
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\wdfmgr.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-08-10 14:57 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-10 19:57

Pre-Run: 28,359,081,984 bytes free
Post-Run: 28,393,209,856 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

247 — E O F — 2009-07-29 21:34

Attachments:

Post #8
Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://forums.whatthetech.com/Searches_getting_redirected_t105974.html&view=findpost&p=586262#entry586262

Collect::
c:\windows\bf23567.dat
c:\windows\0101120101465752.dat
c:\windows\0101120101464849.dat
c:\windows\010112010146118114.dat

Rootkit::
c:\docume~1\kevin\LOCALS~1\Temp\RGI3.tmp

RegLock::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

**Note**
When CF finishes running, the ComboFix log will open along with a message box–do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.



NEXT:

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT

Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply


In your next reply please include
  • ComboFix Log
  • MBAM Log
  • Kaspersky report
Post #9 last edited
Okay here's the combofix log and the mbam log. I can't get to the Kapersky log because It's being stupid. It says that I'm not online. can you send me another version of it please??? Note: I already had Malwarebytes and when I did a quick scan today it didn't find any malicious items like all the oter times I did it..

Attachments:

Post #10
Hi,

Kaspersky can be a bit finicky to run sometimes.

Please try this other scanner:

Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.
Post #11 last edited
ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK # version=6 # iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339) # OnlineScanner.ocx=1.0.0.5889 # api_version=3.0.2 # EOSSerial=8e374793a0e59741b2fe53c5efc77e81 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2009-08-11 05:29:15 # local_time=2009-08-11 12:29:15 (-0600, Central Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=1797 21 100 100 549030000000 # scanned=72558 # found=0 # cleaned=0 # scan_time=5214 Holy Sh#t !!!!!!!! It Works!!!!!!!!!!!!!!!!!!!!!!! (For Now(knock on wood it never happens again) ) Thank you sooooooooooooooooooooooooooooooo much!!!!!!!!!!!!! But What about all those programs on my desktop????? may I delete them???? Thanks again!!!!!
Post #12
Hi, we have a clean up routine to do yet where I will take care of all the tools used. But first I want to make certain you are totally clean, can you please post a fresh DDS and Attach.txt logs Thanks
Post #14
Hi,

You appear clean,

just some housekeeping to do now:

Visit ADOBEand download the latest version of Acrobat Reader (version 9.1.3)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
Post #15
Wow I can't thank you enough. you have helped me sooooo much. but there is one thing though. That OTC program Never really cleaned up my desktop from all those things we used…. can I just Put them in the recycle bin possibly????

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