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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C: net start cryptsvc The requested service has already been started. More help is available by typing NET HELPMSG 2182.
'catchme' is not recognized as an internal or external command, operable program or batch file. Please submit the file, catchme.zip located on Desktop Press any key to continue . . . I did not get a file to upload
Hi,

Please try it again with these directions:

Open notepad and copy/paste the text inside of the codebox below into it: (do not copy the word code)
@echo off
for %%g in (
C:\Qoobox\Quarantine\c\windows\system32\sfcfiles.dll.vir
) do zip Files_for_submission %%g
del %0

Save this as grab.bat
Choose to "Save type as - All Files"
Save it on your desktop.

It should look like this: [external image: Posted Image]

Double click on the grab.bat icon, allow it to run, a small black box will flash open for a moment, this is normal.

After that, a file, Files_for_submission.zip will be created on your desktop.

Please upload the Files_for_submission.zip file here –> http://www.bleepingcomputer.com/submit-malware.php?channel=4

Please include a link to this topic in the message.

Please let me know if the upload was successful
Hi,

Please do the following:

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Malwarebytes' Anti-Malware 1.40 Database version: 2594 Windows 5.1.2600 Service Pack 3 8/10/2009 8:43:26 PM mbam-log-2009-08-10 (20-43-26).txt Scan type: Quick Scan Objects scanned: 119278 Time elapsed: 16 minute(s), 26 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
I have tried 4 times and continue to get the message below: Update has failed. Program has failed to start. Close the Kaspersky Online Scanner 7.0 window and open it again to install the program. You must be online to update the Kaspersky Online Scanner 7.0 database. With the latest database updates, you can find new viruses and other threats. Please go online to use Kaspersky Online Scanner 7.0. [ERROR: Key is expired].
Hi,

Kaspersky can be a bit finicky to run,

please try this other scanner instead

Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.
Here is the lastest log, the pc appears to work normally. I can use google links as before. ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK # version=6 # IEXPLORE.EXE=7.00.6000.16876 (vista_gdr.090625-2339) # OnlineScanner.ocx=1.0.0.5889 # api_version=3.0.2 # EOSSerial=575121d9cb0dd94c9d24c980ba19a678 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2009-08-11 04:29:31 # local_time=2009-08-11 12:29:31 (-0500, Eastern Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=5121 37 100 88 487897612943104 # scanned=104158 # found=0 # cleaned=0 # scan_time=4912
Thats great,

just one more thing to do before we clean up our tools

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

DEQUARANTINE::
C:\Qoobox\Quarantine\c\windows\system32\sfcfiles.dll.vir

Quit::

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


Also, please advise if there are any outstanding issues
C:\Qoobox\Quarantine\c\windows\system32\sfcfiles.dll.vir -> c:\windows\system32\sfcfiles.dll ( 1614848 bytes ) C:\Qoobox\Quarantine\c\windows\system32\sfcfiles.dll.vir -> c:\windows\system32\sfcfiles.dll ( 1614848 bytes )
DDS (Ver_09-07-30.01) - NTFSx86 Run by [removed] at 15:39:19.52 on Tue 08/11/2009 Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_01 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.383.127 [GMT -4:00] AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83} FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\System32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\spoolsv.exe c:\_integra\bin\shstart.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wfxsnt40.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Microsoft LifeChat\LifeChat.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\IObit\IObit Security 360\IS360tray.exe C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe C:\WINDOWS\System32\svchost.exe -k LocalService C:\Program Files\IObit\IObit Security 360\IS360srv.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\Program Files\McAfee\VirusScan\McShield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINDOWS\System32\PGPsdkServ.exe C:\WINDOWS\System32\svchost.exe -k imgsvc c:\_integra\bin\ccmagent.exe C:\WINDOWS\system32\WFXSVC.EXE C:\Program Files\Symantec\WinFax\WFXMOD32.EXE C:\WINDOWS\System32\alg.exe C:\Program Files\IObit\IObit Security 360\is360.exe c:\PROGRA~1\mcafee\msc\mcshell.exe c:\PROGRA~1\mcafee\msc\mcuimgr.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\Documents and Settings\IBM User\Desktop\dds.pif ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com/ mSearch Bar = hxxp://www.free-popup-killer.com/ie/ mWindow Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet uInternet Connection Wizard,ShellNext = iexplore uSearchURL,(Default) = hxxp://www.free-popup-killer.com/ie/?q=%s mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\_integra\bin\shstart.exe BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: {40D61F04-59E4-4C8D-BF6E-697AB9C21F43} - No File BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [SmartRAM] "c:\program files\iobit\advanced systemcare 3\Sup_SmartRAM.exe" /m uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup mRun: [WinFaxAppPortStarter] wfxsnt40.exe mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [LifeChat] "c:\program files\microsoft lifechat\LifeChat.exe" mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_01\bin\jusched.exe" mRun: [IObit Security 360] c:\program files\iobit\iobit security 360\IS360tray.exe dRunOnce: [Printing Migration] rundll32.exe c:\windows\system32\spool\migrate.dll,ProcessWin9xNetworkPrinters StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\clean access agent.lnk - c:\program files\cisco systems\clean access agent\CCAAgent.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll Trusted Zone: internet Trusted Zone: mcafee.com DPF: Btax1065Ky5 - hxxp://www.taxsoftware.com/btax2005/d1065_schedule_k-1/Btax1065Ky5.CAB DPF: Btax1065y4 - hxxp://www.taxsoftware.com/btax2004/d1065/Btax1065y4.CAB DPF: Btax1065y5 - hxxp://www.taxsoftware.com/btax2005/d1065/Btax1065y5.CAB DPF: BtaxBase - hxxp://www.taxsoft.com/BTAXBase.CAB DPF: BtaxFIREy3 - hxxp://www.taxsoftware.com/btax2005/BtaxFIREy5.CAB DPF: BtaxSCHDy5 - hxxp://www.taxsoftware.com/btax2005/d1065_schedule_d/BtaxSCHDy5.CAB DPF: DirectAnimation Java Classes - file://c:\windows\system\dajava.cab DPF: Internet Explorer Classes for Java - file://c:\windows\system\iejava.cab DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: WinFax PRO IShellExecuteHook: {a213b520-c6c2-11d0-af9d-008029e1027e} - c:\program files\symantec\winfax\WfxSeh32.Dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\ibmuse~1\applic~1\mozilla\firefox\profiles\ot38u7yz.default\ FF - prefs.js: browser.search.selectedEngine - Google FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll FF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLL FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} —- FIREFOX POLICIES —- FF - user.js: browser.cache.memory.capacity - 16000 FF - user.js: browser.chrome.favicons - fales FF - user.js: browser.display.show_image_placeholders - true FF - user.js: browser.turbo.enabled - true FF - user.js: browser.urlbar.autocomplete.enabled - true FF - user.js: browser.urlbar.autofill - true FF - user.js: content.max.tokenizing.time - 3000000 FF - user.js: content.maxtextrun - 4095 FF - user.js: content.notify.backoffcount - 5 FF - user.js: content.notify.interval - 1000000 FF - user.js: content.notify.ontimer - true FF - user.js: content.switch.threshold - 1000000 FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service FF - user.js: dom.disable_window_status_change - true FF - user.js: network.http.max-connections - 48 FF - user.js: network.http.max-connections-per-server - 16 FF - user.js: network.http.max-persistent-connections-per-proxy - 16 FF - user.js: network.http.max-persistent-connections-per-server - 8 FF - user.js: network.http.pipelining - true FF - user.js: network.http.pipelining.firstrequest - true FF - user.js: network.http.pipelining.maxrequests - 8 FF - user.js: network.http.proxy.pipelining - true FF - user.js: network.http.request.max-start-delay - 0 FF - user.js: nglayout.initialpaint.delay - 1000 FF - user.js: plugin.expose_full_path - true FF - user.js: ui.submenuDelay - 0 ============= SERVICES / DRIVERS =============== R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-1-15 201320] R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2009-8-7 305936] R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-1-15 359248] R2 McShield;McAfee Real-time Scanner;c:\program files\mcafee\virusscan\Mcshield.exe [2007-1-15 144704] R2 PGPdisk;PGPdisk;c:\windows\system32\drivers\PGPdisk.sys [2003-11-22 170944] R2 PGPsdkDriver;PGPsdkDriver;c:\windows\system32\drivers\PGPsdk.sys [2003-11-22 26624] R2 PGPsdkServ;PGPsdkService;c:\windows\system32\PGPsdkServ.exe [2003-11-22 65536] R2 PPCLASS;PPCLASS;c:\windows\system32\drivers\ppclass.sys [2003-10-11 85868] R2 smefs;SMEFileSystem;c:\windows\system32\drivers\smefs.sys [2008-8-29 20508] R3 Eacfilt;Eacfilt Miniport;c:\windows\system32\drivers\eacfilt.sys [2006-1-8 9161] R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-1-15 79304] R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-1-15 35240] R3 nv3;nv3;c:\windows\system32\drivers\nv3.sys [2003-10-10 198144] R3 smedrv;SMEDriver;c:\windows\system32\drivers\smedrv.sys [2008-8-29 9516] R3 viafilter;VIA USB Filter;c:\windows\system32\drivers\viausb1.sys [2009-1-15 9728] R3 w89c940;Winbond W89C940 PCI Ethernet Adapter Driver;c:\windows\system32\drivers\w940nd.sys [2003-10-10 16925] S2 IPSECEXT;Nortel Extranet Access Protocol;c:\windows\system32\drivers\ipsecw2k.sys [2006-1-8 114016] S2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2005-11-2 98304] S2 PGPmemlock;PGPmemlock;\??\c:\windows\system32\drivers\pgpmemlock.sys –> c:\windows\system32\drivers\PGPmemlock.sys [?] S2 PPSCAN;PPSCAN;c:\windows\system32\drivers\ppscan.sys [2003-10-11 120544] S3 ExtranetAccess;Contivity VPN Service;c:\program files\worldcom ip vpn remote access\Extranet_serv.exe [2006-1-8 614400] S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-1-15 33832] S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-1-15 40488] S3 NaiAvFilter102;NAI Anti Virus;\Device\NaiAvFilter102.sys –> \Device\NaiAvFilter102.sys [?] S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2004-5-14 280344] S4 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-1-15 695624] =============== Created Last 30 ================ 2009-08-11 12:34 1,614,848 a——- c:\windows\system32\sfcfiles.dll 2009-08-11 12:32 –ds—- C:\Combo-Fix 2009-08-11 12:31 389,120 a——- c:\windows\system32\CF25876.exe 2009-08-10 22:53 –d—– c:\program files\ESET 2009-08-08 17:06 50,176 a——- c:\windows\system32\proquota.exe 2009-08-08 17:06 39,424 a——- c:\windows\system32\grpconv.exe 2009-08-08 13:47 –d—– c:\windows\system32\dllcache\cache 2009-08-08 11:49 a-dshr– C:\cmdcons 2009-08-08 11:45 216,064 a——- c:\windows\PEV.exe 2009-08-08 11:45 161,792 a——- c:\windows\SWREG.exe 2009-08-08 11:45 98,816 a——- c:\windows\sed.exe 2009-08-07 18:59 –d—– c:\windows\profiles\alluse~1\applic~1\IObit 2009-08-06 21:57 1,152 a——- c:\windows\system32\windrv.sys 2009-08-06 20:45 –d—– c:\docume~1\ibmuse~1\applic~1\GetRightToGo 2009-08-03 05:48 –d—– c:\docume~1\ibmuse~1\applic~1\Malwarebytes 2009-08-03 05:48 38,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2009-08-03 05:48 –d—– c:\windows\profiles\alluse~1\applic~1\Malwarebytes 2009-08-03 05:48 19,096 a——- c:\windows\system32\drivers\mbam.sys 2009-08-03 05:48 –d—– c:\program files\Malwarebytes' Anti-Malware 2009-08-03 00:11 –d—– C:\_OTM 2009-08-02 21:38 a-d—– c:\windows\system32\images 2009-08-02 13:19 1,089,593 ——– c:\windows\system32\dllcache\ntprint.cat 2009-08-01 13:11 –d—– c:\windows\system32\XPSViewer 2009-08-01 13:10 597,504 ——– c:\windows\system32\dllcache\printfilterpipelinesvc.exe 2009-08-01 13:10 575,488 ——– c:\windows\system32\xpsshhdr.dll 2009-08-01 13:10 575,488 ——– c:\windows\system32\dllcache\xpsshhdr.dll 2009-08-01 13:10 117,760 ——– c:\windows\system32\prntvpt.dll 2009-08-01 13:10 89,088 ——– c:\windows\system32\dllcache\filterpipelineprintproc.dll 2009-08-01 13:10 1,676,288 ——– c:\windows\system32\xpssvcs.dll 2009-08-01 13:10 1,676,288 ——– c:\windows\system32\dllcache\xpssvcs.dll 2009-08-01 13:09 –d—– c:\windows\SxsCaPendDel ==================== Find3M ==================== 2009-08-08 11:42 72,408 ac—— c:\docume~1\ibmuse~1\applic~1\GDIPFONTCACHEV1.DAT 2009-07-19 09:33 3,597,824 a——- c:\windows\system32\dllcache\mshtml.dll 2009-07-19 09:32 6,067,200 ——– c:\windows\system32\dllcache\ieframe.dll 2009-06-29 07:07 13,824 ——– c:\windows\system32\dllcache\ieudinit.exe 2009-06-29 07:07 70,656 a——- c:\windows\system32\dllcache\ie4uinit.exe 2009-06-29 04:35 634,632 a——- c:\windows\system32\dllcache\iexplore.exe 2009-06-29 04:33 2,452,872 ——– c:\windows\system32\dllcache\ieapfltr.dat 2009-06-29 04:33 161,792 a——- c:\windows\system32\dllcache\ieakui.dll 2009-06-16 10:36 119,808 a——- c:\windows\system32\t2embed.dll 2009-06-16 10:36 119,808 a——- c:\windows\system32\dllcache\t2embed.dll 2009-06-16 10:36 81,920 a——- c:\windows\system32\fontsub.dll 2009-06-16 10:36 81,920 a——- c:\windows\system32\dllcache\fontsub.dll 2009-06-03 15:09 1,291,264 a——- c:\windows\system32\quartz.dll 2009-06-03 15:09 1,291,264 a——- c:\windows\system32\dllcache\quartz.dll 2008-01-27 00:02 204,187 ac—— c:\program files\MICA.inv 2006-02-07 23:53 158,459 ac—— c:\program files\MICA.inv.1065 2006-02-07 22:26 127,827 ac—— c:\program files\MICA.inv.1065.1065 2006-02-07 21:57 127,827 ac—— c:\program files\MICAIN~1.106.1065 2004-03-04 00:04 161,203 ac—— c:\program files\MICA.inv.2041 2004-02-25 18:37 157,771 ac—— c:\program files\MICA.inv.2040 2004-02-23 21:36 150,947 ac—— c:\program files\MICA.inv.2021 2003-06-09 23:08 917,536 ac—— c:\documents and settings\ibm user\UOPTREG.DAT 2003-04-10 21:38 266 ac-sh— c:\program files\desktop.ini 2003-04-10 21:38 11,079 ac–h— c:\program files\folder.htt 2003-02-03 23:21 128,035 ac—— c:\program files\MICA.inv.1066 ============= FINISH: 15:40:23.85 ===============

Attachments:

Hi,

You appear clean,

Please do the following:

Visit ADOBEand download the latest version of Acrobat Reader (version 9.1.3)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT


Please download JavaRa to your desktop and unzip it to its own folder.
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
  • Scroll down to the Java SE Runtime Environment (JRE) option.
  • Download and install the latest Java Runtime Environment (JRE) version for your computer.(version 6, update 15)


NEXT

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them

    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • For Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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