im having issues with my computer….when i search something on google n go to a link from the results…its gets redirected to some useless page that it wasnt supposed to go to……i also have more than 1 iexplore.exe process running when i only have one window running….while looking up some things about what the problem could be i bumped into this site and a post that was already on here mentioned certain files….when i looked in the location(s) on my own computer i saw some of the same files…i looked up what a couple of them were and found they were possible malwares….ld12.exe and pp10.exe……im still trying to figure out what to do about get this problem fixed…..any ideas?…i could really use the help.
Please download ATF Cleaner by Atribune. Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Please download Malwarebytes' Anti-Malware to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
Post that log back here.
Please download DDS and save it to your desktop.
Disable any script blocking protection
Double click dds.scr to run the tool.
When done two logs should open:
DDS.txt
Attach.txt
Save both reports to your desktop.
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Post the contents of the DDS.txt report in your next reply
Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
