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[Resolved] Norton won't install. Unknown Virus. I am unprote

8 min read

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Post #1
Here is my HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:16:27 PM, on 8/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\ActivCard\accoca.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\HEWLET~1\Toolbox\STATUS~1\STATUS~1.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickPassword] C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Home Antivirus 2010] "C:\Program Files\HomeAntivirus2010\HomeAntivirus2010.exe" /hide
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\RunOnce: [ScanNClnPostRbt] C:\Documents and Settings\Barbara\Desktop\NSS\Nss.exe /OnReboot
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1238589368659
O16 - DPF: {C9D7D239-B502-48B3-BA25-9DF8C7264073} (CCAWebLogin Control) - https://ov1cas0001.ugradert.mil.no/auth/CCALogin.CAB
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…l/installer.exe
O23 - Service: ActivCard Gold Autoregister (acautoreg) - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service (Accoca) - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c996a88654a5e0) (gupdate1c996a88654a5e0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: PunkBuster (PnkBstrA) - Unknown owner - C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Symantec RemoteAssist - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe (file missing)
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

–
End of file - 10020 bytes


Please help. Thanks.
Post #2
Hello spharmafrog

Welcome to the Whatthetech Malware Removal Forum,

All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

You have a few things going on , lets attack this one first.

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean




Please download Malwarebytes' Anti-Malware from Here or Here

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post the report and also a new HJT log please
Post #3
Here is the report from MALWARE:

Malwarebytes' Anti-Malware 1.40
Database version: 2578
Windows 5.1.2600 Service Pack 3

8/8/2009 8:33:24 AM
mbam-log-2009-08-08 (08-33-24).txt

Scan type: Quick Scan
Objects scanned: 95903
Time elapsed: 4 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 2
Registry Data Items Infected: 5
Folders Infected: 3
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\netcard (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Windows AntiVirus Pro (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Barbara\Start Menu\Programs\Windows AntiVirus Pro (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec (Stolen.data) -> Quarantined and deleted successfully.

Files Infected:
C:\gpxp.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\uuanned.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\netcard.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tapi.nfo (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yysx.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Barbara\Start Menu\Programs\Windows AntiVirus Pro\Windows Antivirus Pro.lnk (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Quarantined and deleted successfully.

And the new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:42:05 AM, on 8/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\system32\hpzipm12.exe
C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\HEWLET~1\Toolbox\STATUS~1\STATUS~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickPassword] C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Home Antivirus 2010] "C:\Program Files\HomeAntivirus2010\HomeAntivirus2010.exe" /hide
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1238589368659
O16 - DPF: {C9D7D239-B502-48B3-BA25-9DF8C7264073} (CCAWebLogin Control) - https://ov1cas0001.ugradert.mil.no/auth/CCALogin.CAB
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…l/installer.exe
O23 - Service: ActivCard Gold Autoregister (acautoreg) - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service (Accoca) - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c996a88654a5e0) (gupdate1c996a88654a5e0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: PunkBuster (PnkBstrA) - Unknown owner - C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec RemoteAssist - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe (file missing)
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

–
End of file - 9592 bytes
Post #4
Hi,


Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O4 - HKLM\..\Run: [Home Antivirus 2010] "C:\Program Files\HomeAntivirus2010\HomeAntivirus2010.exe" /hide


You may have a Rootkit installed follow these instructions to the letter please.

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3

[external image: Posted Image]


[external image: Posted Image]

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Post #5
ComboFix 09-08-07.09 - Barbara 08/08/2009 14:19.2.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.767.390 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\Combo-Fix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_NETCARD


((((((((((((((((((((((((( Files Created from 2009-07-08 to 2009-08-08 )))))))))))))))))))))))))))))))
.

2009-08-08 12:27 . 2009-08-08 12:27 ——– d—–w- c:\documents and settings\Barbara\Application Data\Malwarebytes
2009-08-08 12:27 . 2009-08-03 17:36 38160 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-08 12:27 . 2009-08-08 12:27 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-08-08 12:27 . 2009-08-08 12:27 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-08-08 12:27 . 2009-08-03 17:36 19096 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-08-08 03:20 . 2008-12-11 12:38 159600 —-a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-08-08 03:20 . 2009-04-03 14:18 130936 —-a-w- c:\windows\system32\drivers\PCTCore.sys
2009-08-08 03:20 . 2008-12-18 15:16 73840 —-a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-08-08 03:20 . 2009-08-08 12:18 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-08-08 03:20 . 2009-08-08 03:21 ——– d—–w- c:\program files\Common Files\PC Tools
2009-08-08 03:20 . 2008-12-10 15:36 64392 —-a-w- c:\windows\system32\drivers\pctplsg.sys
2009-08-08 03:19 . 2009-08-08 03:21 ——– d—–w- c:\program files\Spyware Doctor
2009-08-08 03:19 . 2009-08-08 03:19 ——– d—–w- c:\documents and settings\Barbara\Application Data\PC Tools
2009-08-08 03:19 . 2009-08-08 03:19 ——– d—–w- c:\documents and settings\All Users\Application Data\PC Tools
2009-08-05 01:15 . 2009-08-05 01:15 ——– d—–w- c:\program files\Trend Micro
2009-08-04 23:54 . 2009-08-08 12:10 ——– d—–w- c:\program files\Common Files\Symantec Shared
2009-08-04 23:52 . 2009-08-04 23:55 ——– d—–w- c:\documents and settings\All Users\Application Data\Symantec
2009-08-04 23:52 . 2009-08-04 23:55 ——– d—–w- c:\documents and settings\All Users\Application Data\Norton
2009-08-04 23:51 . 2009-08-04 23:56 ——– d—–w- c:\program files\NortonInstaller
2009-08-04 23:51 . 2009-08-04 23:53 ——– d—–w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-08-04 16:11 . 2009-08-04 16:11 ——– d-sh–w- c:\documents and settings\Barbara\IECompatCache
2009-08-02 19:08 . 2001-08-18 02:36 5632 —-a-w- c:\windows\system32\ptpusb.dll
2009-08-02 19:08 . 2008-04-13 17:45 15104 —-a-w- c:\windows\system32\drivers\usbscan.sys
2009-08-02 19:08 . 2008-04-13 17:45 15104 —-a-w- c:\windows\system32\dllcache\usbscan.sys
2009-08-02 19:08 . 2008-04-13 23:12 159232 —-a-w- c:\windows\system32\ptpusd.dll
2009-07-31 01:55 . 2009-08-08 18:18 ——– d-s—w- C:\ComboFix
2009-07-30 19:34 . 2009-07-30 19:34 ——– d—–w- c:\documents and settings\All Users\Application Data\PCSettings
2009-07-30 19:31 . 2009-07-30 19:31 ——– d—–w- c:\documents and settings\All Users\Symantec Temporary Files
2009-07-30 18:46 . 2009-07-30 18:46 ——– d-sh–w- c:\windows\system32\config\systemprofile\IETldCache
2009-07-30 18:39 . 2009-07-30 18:39 ——– d-sh–w- c:\windows\system32\config\systemprofile\PrivacIE
2009-07-30 18:35 . 2009-08-08 18:18 182656 —-a-w- c:\windows\system32\dllcache\ndis.sys
2009-07-28 22:13 . 2009-07-28 22:13 ——– d-sh–w- c:\documents and settings\Barbara\PrivacIE
2009-07-28 22:10 . 2009-07-28 22:10 ——– d-sh–w- c:\documents and settings\LocalService\IETldCache
2009-07-28 22:10 . 2009-07-28 22:10 ——– d-sh–w- c:\documents and settings\Barbara\IETldCache
2009-07-28 20:25 . 2009-07-03 17:09 12800 ——w- c:\windows\system32\dllcache\xpshims.dll
2009-07-28 20:25 . 2009-07-03 17:09 246272 ——w- c:\windows\system32\dllcache\ieproxy.dll
2009-07-28 20:25 . 2009-07-28 20:25 ——– d—–w- c:\windows\ie8updates
2009-07-28 20:24 . 2009-07-01 07:08 101376 ——w- c:\windows\system32\dllcache\iecompat.dll
2009-07-28 20:20 . 2009-07-28 20:22 ——– dc-h–w- c:\windows\ie8
2009-07-27 21:37 . 2009-08-04 22:06 ——– d—–w- c:\program files\Shared

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-08 18:18 . 1980-01-01 08:00 182656 —-a-w- c:\windows\system32\drivers\ndis.sys
2009-08-08 12:15 . 2009-02-24 17:50 ——– d—–w- c:\program files\Google
2009-07-30 18:59 . 1980-01-01 08:00 407040 —-a-w- c:\windows\system32\netlogon.dll
2009-07-16 19:51 . 2007-08-07 16:43 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-07-06 13:43 . 2009-03-18 20:14 ——– d—–w- c:\program files\DivX
2009-07-06 13:42 . 2009-03-18 20:14 ——– d—–w- c:\program files\Common Files\DivX Shared
2009-07-03 17:09 . 1980-01-01 08:00 915456 —-a-w- c:\windows\system32\wininet.dll
2009-06-27 14:55 . 2006-12-09 21:00 ——– d–h–w- c:\program files\InstallShield Installation Information
2009-06-22 17:17 . 2009-06-22 17:17 ——– d–h–r- c:\documents and settings\Barbara\Application Data\SecuROM
2009-06-22 17:17 . 2009-06-22 17:17 107888 —-a-w- c:\windows\system32\CmdLineExt.dll
2009-06-22 16:45 . 2009-06-22 16:45 ——– d—–w- c:\program files\Electronic Arts
2009-06-17 17:59 . 2006-12-09 21:00 ——– d—–w- c:\program files\Common Files\InstallShield
2009-06-17 17:59 . 2009-05-08 19:41 ——– d—–w- c:\program files\EA GAMES
2009-06-16 14:36 . 1980-01-01 08:00 81920 —-a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 1980-01-01 08:00 119808 —-a-w- c:\windows\system32\t2embed.dll
2009-06-03 19:09 . 1980-01-01 08:00 1291264 —-a-w- c:\windows\system32\quartz.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\Wcescomm.exe" [2006-11-13 1289000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-06-16 110592]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-06-16 512000]
"TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2004-02-05 897024]
"TPHOTKEY"="c:\progra~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [2004-08-17 94208]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2003-12-25 208896]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968]
"UC_Start"="c:\program files\IBM\Updater\\ucstartup.exe" [2004-07-15 36864]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-09-02 127035]
"IBMPRC"="c:\ibmtools\UTILS\ibmprc.exe" [2004-03-19 90112]
"QCWLICON"="c:\program files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [2004-11-09 81920]
"BMMGAG"="c:\progra~1\ThinkPad\UTILIT~1\pwrmonit.dll" [2004-07-29 110592]
"BMMLREF"="c:\program files\ThinkPad\Utilities\BMMLREF.EXE" [2004-07-29 20480]
"BMMMONWND"="c:\progra~1\ThinkPad\UTILIT~1\BatInfEx.dll" [2004-07-29 395776]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 49152]
"QuickPassword"="c:\program files\ActivCard\ActivCard Gold\agquickp.exe" [2002-08-30 131072]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-13 342312]
"TomcatStartup 2.5"="c:\program files\Hewlett-Packard\Toolbox\hpbpsttp.exe" [2004-11-12 245760]
"S3TRAY2"="S3Tray2.exe" - c:\windows\system32\S3Tray2.exe [2001-10-12 69632]
"TpShocks"="TpShocks.exe" - c:\windows\system32\TpShocks.exe [2004-03-27 102400]
"TP4EX"="tp4ex.exe" - c:\windows\system32\TP4EX.exe [2002-09-04 53248]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-24 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-12-9 24576]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-4 258048]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-4 53248]
Windows Desktop Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2007-2-5 118784]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 294400]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\QConGina]
2004-11-09 11:53 262144 —-a-w- c:\windows\system32\QConGina.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe"=
"c:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe"=
"c:\\Program Files\\IBM\\Updater\\ucsmb.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Hewlett-Packard\\Toolbox\\jre\\bin\\javaw.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\EA GAMES\\MOHAA\\MOHAA.exe"=
"c:\\Program Files\\Electronic Arts\\Medal of Honor Airborne\\UnrealEngine3\\Binaries\\MOHA.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [8/7/2009 11:20 PM 130936]
R0 Shockprf;Shockprf;c:\windows\system32\drivers\shockprf.sys [12/9/2006 5:00 PM 59520]
R1 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [12/9/2006 5:00 PM 4608]
R1 TPPWR;TPPWR;c:\windows\system32\drivers\TPPWR.SYS [12/9/2006 5:22 PM 16384]
R2 acautoreg;ActivCard Gold Autoregister;c:\program files\Common Files\ActivCard\acautoreg.exe [9/12/2002 9:16 PM 53248]
R2 Accoca;ActivCard Gold service;c:\program files\Common Files\ActivCard\accoca.exe [8/13/2002 6:54 AM 159744]
R2 ibmfilter;ibmfilter;c:\windows\system32\drivers\ibmfilter.sys [9/23/2004 9:39 PM 64256]
S2 gupdate1c996a88654a5e0;Google Update Service (gupdate1c996a88654a5e0);c:\program files\Google\Update\GoogleUpdate.exe [2/24/2009 1:51 PM 133104]
S3 actccid;ActivCard USB Reader V2;c:\windows\system32\drivers\actccid.sys [8/2/2002 3:41 PM 47660]
S3 HPPLSBULK;HPPLSBULK;c:\windows\system32\drivers\hpplsbulk.sys [1/21/2007 12:14 PM 9344]
S3 QCNDISIF;QCNDISIF;c:\windows\system32\drivers\qcndisif.sys [12/9/2006 5:20 PM 12288]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [8/7/2009 11:19 PM 348752]
S3 silabenm;Silicon Labs CP210x USB to UART Bridge Serial Port Enumerator Driver;c:\windows\system32\drivers\silabenm.sys [12/8/2008 4:09 PM 17920]
S3 silabser;Silicon Labs CP210x USB to UART Bridge Driver;c:\windows\system32\drivers\silabser.sys [12/18/2008 5:31 PM 62592]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-08-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2009-03-29 c:\windows\Tasks\BMMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\BMMTASK.EXE [2006-12-09 09:37]

2009-08-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-02-24 17:51]

2009-08-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-02-24 17:51]

2009-08-08 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-04-01 02:18]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.foxnews.com/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
DPF: {C9D7D239-B502-48B3-BA25-9DF8C7264073} - hxxps://ov1cas0001.ugradert.mil.no/auth/CCALogin.CAB
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-08 14:28
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,10,c2,23,27,4d,18,66,4f,bd,d2,89,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,10,c2,23,27,4d,18,66,4f,bd,d2,89,\
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(876)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(640)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\progra~1\ThinkPad\UTILIT~1\pwrmonit.dll
c:\windows\system32\webcheck.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\ibmpmsvc.exe
c:\windows\system32\ati2evxx.exe
c:\windows\system32\scardsvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
c:\windows\system32\HPZipm12.exe
c:\program files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
c:\program files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
c:\windows\system32\QCONSVC.EXE
c:\windows\system32\TpKmpSvc.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\ati2evxx.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\rundll32.exe
c:\progra~1\MI3AA1~1\rapimgr.exe
c:\program files\ThinkPad\UltraNav Wizard\UNavTray.exe
c:\program files\iPod\bin\iPodService.exe
c:\progra~1\HEWLET~1\Toolbox\STATUS~1\STATUS~1.EXE
c:\program files\HP\Digital Imaging\bin\hpqgalry.exe
c:\program files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
.
**************************************************************************
.
Completion time: 2009-08-08 14:33 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-08 18:33
ComboFix2.txt 2009-07-30 19:12

Pre-Run: 3,108,139,008 bytes free
Post-Run: 3,080,871,936 bytes free

239 — E O F — 2009-07-30 11:59


HJT LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:38:08 PM, on 8/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\system32\hpzipm12.exe
C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\ThinkPad\UltraNav Wizard\UNavTray.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\HEWLET~1\Toolbox\STATUS~1\STATUS~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickPassword] C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1238589368659
O16 - DPF: {C9D7D239-B502-48B3-BA25-9DF8C7264073} (CCAWebLogin Control) - https://ov1cas0001.ugradert.mil.no/auth/CCALogin.CAB
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…l/installer.exe
O23 - Service: ActivCard Gold Autoregister (acautoreg) - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service (Accoca) - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c996a88654a5e0) (gupdate1c996a88654a5e0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: PunkBuster (PnkBstrA) - Unknown owner - C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec RemoteAssist - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe (file missing)
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

–
End of file - 9567 bytes
Post #7
Things are running great, and Norton finally installed. Thanks a million, I was completly overwhelmed and did not like not having any protection. What do we do next, and are there any other things that I should be running to help keep this from happening again?
Post #8 last edited
Thats great, I want to make sure this is gone. It most likely is .


You need to enable windows to Show all Files and Folders
Instructions for your Operating System HERE
Just tell me if its present
C:\Program Files\HomeAntivirus2010 <–This folder


Since you finally got Norton Installed, make sure its up todate and run a full scan , let me know if and what it found
Post #10
Here is the Log File for Norton. It found a Trojan and 1 Malicious Tracking cookie. It said it resolved both. I could not find that folder for the AntiVirus 2010. Scan Stats: Scan Time: 4394 seconds Scan Options: Scan Targets: C:\ Counts: Total items scanned: 334,756 - Files & Directories: 330,782 - Registry Entries: 383 - Processes & Start-up Items: 2,669 - Network & Browser Items: 912 - Other: 5 - Trusted Files: 0 - Skipped Files: 1 Total security risks detected: 2 Total items resolved: 2 Total items that require attention: 0 Resolved Threats: Tracking Cookie Type: Anomaly Risk: Low (Low Stealth, Low Removal, Low Performance, Low Privacy) Categories: Cookie Status: Fully Resolved ———– 55 Tracking Cookies Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/adrevolver/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:[removed]/ - Deleted Cookie:Orphan Cleanup - Deleted Trojan.Neprodoor!inf Type: Anomaly Risk: High (High Stealth, High Removal, High Performance, High Privacy) Categories: Virus Status: Fully Resolved ———– 1 File c:\qoobox\quarantine\c\windows\system32\drivers\ndis.sys.vir - Deleted 1 Browser Cache Unresolved Threats: No unresolved risks
Post #12
Everything seems fine. How do I clean all of this up and are there any other programs i should be running along with Norton Internet Security? Thanks for all the help, you are a life saver.
Post #13
Glad things are well :thumbup:

Lets update your Java to make your system more secure

Go to your Control Panel and click on the Java Icon ( looks like a little coffee cup ) click on About and you should have Version 6 Update 15, if not proceed with the instructions.

Download the latest version Here save it, do not install it yet.

Java SE Runtime Environment (JRE)JRE 6 Update 15 <–The wording is confusing but this is what you need

  • Go to your Add Remove Programs in the Control Panel and uninstall any previous versions of Java
  • Reboot your computer
  • Install the latest version
You can verify the installation Here




TFC <–Yours to keep, run it about once aweek to clean out the clutter.

Malwarebytes <– Yours to keep also, check for updates and run a scan now and then.

Combofix <—Is not a general cleaning tool, just run it with supervision or you can bork your system

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.


    • [external image: Posted Image]

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


  • How did I get infected in the first place ?
    Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • WhattheTech
  • Grinler BleepingComputer
  • GeeksTo Go
  • Dslreports



Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster and Spyware Guard, they will conflict with the TeaTimer in Spybot , you can still install Spybot Search and Destroy but do not enable the TeaTimer .



Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
  • Spybot Search and Destroy 1.6
    Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  • IE-Spyad
    IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.


Safe Surfn
Ken

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