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Spyware / Malware / Virus Removal

[Resolved] Infected by Win Trojan.Tdss

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello, I'm a complete newbie to all this and at a bit of a loss as to what to do to with my infected laptop. Please be gentle!!

Adaware is stating that I have a "win32 trojan.tdss" and my browser ie vers 8 is being hijacked when I try to search in google.

I have done a scan in Hijack This and here is the result.

Any help much appreciated!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:01:39, on 19/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\System Control Manager\MSIService.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Cyberlink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\System Control Manager\MGSysCtrl.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
E:\Mark\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\HomeCinema\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\HomeCinema\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\HomeCinema\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [MGSysCtrl] C:\Program Files\System Control Manager\MGSysCtrl.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Cognac] C:\DOCUME~1\MARK\LOCALS~1\Temp\b.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f…etup1.0.1.1.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (Egg Money Manager Digital Safe) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1211802848375
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BGRaSvc - Unknown owner - C:\Program Files\BullGuard Software\BullGuard\support\bgrasvc.exe (file missing)
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Micro Star SCM - Unknown owner - C:\Program Files\System Control Manager\MSIService.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

–
End of file - 7910 bytes
Hello mmcilw and welcome to the forums here at WTT.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
  • If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".
  • During the download, rename Combofix to Combo-Fix as follows:

    [external image: Posted Image]

    [external image: Posted Image]

  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    ———————————————————–

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      ———————————————————–

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    ———————————————————–

  • Double click on combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**
Hello IndiGenus,

Many thanks for your help, please find the cobi fix text and new hijack this log as requested.

ComboFix 09-07-19.04 - MARK 20/07/2009 22:07.1.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1013.661 [GMT 1:00]
Running from: c:\documents and settings\[removed]\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Installer\882410.msi
c:\windows\system32\drivers\geyekrrtstfsiw.sys
c:\windows\system32\drivers\UACyotxvmlgidqjntjkv.sys
c:\windows\system32\UACalqexsoextimpnqyd.dll
c:\windows\system32\UACdqvnpiqhfpxmspiru.dat
c:\windows\system32\UACepgkbnyksfpntacbf.db
c:\windows\system32\UACerowohefwsrfdpmdb.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACkjdxuwpmxixeobawy.dll
c:\windows\system32\UACmkhpaimrppownmeth.dll
c:\windows\system32\UACothkfrmqfetltitwl.dll
c:\windows\system32\UACrgrmhdyjpomkhmtbf.dat
c:\windows\system32\UACwcyrdoenspfuxbqjl.dll
c:\windows\system32\UACwkierfvsipyyrvkix.dll
c:\windows\system32\UACxtbnbgqumpndbpbpp.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-06-20 to 2009-07-20 )))))))))))))))))))))))))))))))
.

2009-07-15 22:28 . 2009-07-15 22:28 ——– d-sh–w- c:\windows\system32\config\systemprofile\IETldCache
2009-07-07 17:33 . 2009-07-07 17:33 ——– d-sh–w- c:\documents and settings\DEBS\PrivacIE
2009-07-07 17:31 . 2009-07-07 17:31 ——– d-sh–w- c:\documents and settings\DEBS\IETldCache
2009-07-03 18:11 . 2009-07-03 18:11 ——– d-sh–w- c:\documents and settings\LocalService\IETldCache
2009-07-03 16:07 . 2009-07-03 16:07 ——– d-sh–w- c:\documents and settings\MARK\IECompatCache
2009-07-03 16:07 . 2009-07-03 16:07 ——– d-sh–w- c:\documents and settings\MARK\PrivacIE
2009-07-03 16:06 . 2009-07-03 16:06 ——– d-sh–w- c:\documents and settings\MARK\IETldCache
2009-07-03 15:55 . 2009-06-02 10:12 102912 -c—-w- c:\windows\system32\dllcache\iecompat.dll
2009-07-03 15:55 . 2009-07-03 15:55 ——– d—–w- c:\windows\ie8updates
2009-07-03 15:55 . 2009-04-30 21:22 12800 -c—-w- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 15:55 . 2009-04-30 21:22 246272 -c—-w- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 15:54 . 2009-07-03 15:54 ——– dc-h–w- c:\windows\ie8
2009-06-28 22:53 . 2009-07-20 18:15 ——– d–h–w- C:\$AVG8.VAULT$
2009-06-28 13:51 . 2009-06-21 19:28 15688 —-a-w- c:\windows\system32\lsdelete.exe
2009-06-26 17:07 . 2009-07-07 17:32 ——– d—–w- c:\docume~1\ALLUSE~1\APPLIC~1\AVG Security Toolbar
2009-06-26 17:07 . 2009-06-26 17:07 ——– d—–w- c:\documents and settings\LocalService\Application Data\AVGTOOLBAR
2009-06-21 19:28 . 2009-06-21 19:27 64160 —-a-w- c:\windows\system32\drivers\Lbd.sys
2009-06-21 19:25 . 2009-06-21 19:25 ——– dc-h–w- c:\docume~1\ALLUSE~1\APPLIC~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-06-21 19:25 . 2009-06-21 19:25 ——– d—–w- c:\program files\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-19 21:44 . 2009-01-02 18:05 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-07-19 17:15 . 2009-02-23 21:38 ——– d—–w- c:\docume~1\ALLUSE~1\APPLIC~1\avg8
2009-07-17 11:05 . 2009-02-23 21:38 335752 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2009-07-16 06:10 . 2009-06-14 16:21 ——– d—–w- c:\program files\TuneUp Utilities 2009
2009-06-26 17:06 . 2009-02-23 21:38 11952 —-a-w- c:\windows\system32\avgrsstx.dll
2009-06-26 17:06 . 2009-02-23 21:38 27784 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-21 19:25 . 2008-12-26 14:00 ——– d—–w- c:\docume~1\ALLUSE~1\APPLIC~1\Lavasoft
2009-06-16 14:36 . 2008-04-14 12:00 81920 —-a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2008-04-14 12:00 119808 —-a-w- c:\windows\system32\t2embed.dll
2009-06-14 16:21 . 2009-06-14 16:21 604416 —-a-w- c:\windows\system32\TUProgSt.exe
2009-06-14 16:21 . 2009-06-14 16:21 361216 —-a-w- c:\windows\system32\TuneUpDefragService.exe
2009-06-14 16:21 . 2009-06-14 16:21 ——– d—–w- c:\documents and settings\MARK\Application Data\TuneUp Software
2009-06-14 16:21 . 2009-06-14 16:21 ——– d—–w- c:\docume~1\ALLUSE~1\APPLIC~1\TuneUp Software
2009-06-14 16:20 . 2009-06-14 16:20 ——– d-sh–w- c:\docume~1\ALLUSE~1\APPLIC~1\{55A29068-F2CE-456C-9148-C869879E2357}
2009-06-03 19:09 . 2008-04-14 12:00 1291264 —-a-w- c:\windows\system32\quartz.dll
2009-05-24 12:37 . 2009-03-09 20:22 ——– d—–w- c:\documents and settings\DEBS\Application Data\AVGTOOLBAR
2009-05-13 05:15 . 2008-04-14 12:00 915456 —-a-w- c:\windows\system32\wininet.dll
2009-05-07 17:05 . 2009-02-23 21:38 108552 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2009-05-07 15:32 . 2008-04-14 12:00 345600 —-a-w- c:\windows\system32\localspl.dll
2009-04-27 13:21 . 2009-06-14 16:21 28928 —-a-w- c:\windows\system32\uxtuneup.dll
2002-04-16 10:27 . 2002-04-16 10:27 5 –sha-w- c:\windows\system32\CdI5T.drv
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-06-14 15:07 1004800 —-a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-27 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-12-19 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-12-19 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-12-19 131072]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-11 1028096]
"QuickFinder Scheduler"="c:\program files\WordPerfect Office X3\Programs\QFSCHD130.EXE" [2007-01-02 83568]
"UCam_Menu"="c:\program files\HomeCinema\YouCam\MUITransfer\MUIStartMenu.exe" [2007-09-13 222504]
"LanguageShortcut"="c:\program files\HomeCinema\PowerDVD\Language\Language.exe" [2007-01-08 52256]
"MGSysCtrl"="c:\program files\System Control Manager\MGSysCtrl.exe" [2008-06-10 782336]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-12-26 29744]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-26 1948440]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-07-13 520024]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2008-05-07 16862208]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-26 17:06 11952 —-a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\NetMeeting\\Conf.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [21/06/2009 20:28 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [23/02/2009 22:38 335752]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [23/02/2009 22:38 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [23/02/2009 22:38 298776]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [09/03/2009 20:06 1029456]
R2 Micro Star SCM;Micro Star SCM;c:\program files\System Control Manager\MSIService.exe [19/08/2008 14:39 159744]
R2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [14/06/2009 17:21 604416]
R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [19/08/2008 14:39 156160]
R3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [26/05/2008 12:10 572416]
S3 BGRaSvc;BGRaSvc;"c:\program files\BullGuard Software\BullGuard\support\bgrasvc.exe" –> c:\program files\BullGuard Software\BullGuard\support\bgrasvc.exe [?]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [20/08/2008 07:10 29744]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.bbc.co.uk/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} - hxxps://moneymanager.egg.com/Pinsafe/accounttracking.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-20 22:13
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(3760)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\PSIService.exe
c:\program files\Cyberlink\Shared files\RichVideo.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\wbem\unsecapp.exe
.
**************************************************************************
.
Completion time: 2009-07-20 22:17 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-20 21:16

Pre-Run: 85,014,757,376 bytes free
Post-Run: 85,107,503,104 bytes free

186 — E O F — 2009-07-15 16:27


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:19:50, on 20/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\System Control Manager\MSIService.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Cyberlink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
E:\Mark\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\HomeCinema\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\HomeCinema\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\HomeCinema\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [MGSysCtrl] C:\Program Files\System Control Manager\MGSysCtrl.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (Egg Money Manager Digital Safe) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1211802848375
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BGRaSvc - Unknown owner - C:\Program Files\BullGuard Software\BullGuard\support\bgrasvc.exe (file missing)
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Micro Star SCM - Unknown owner - C:\Program Files\System Control Manager\MSIService.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

–
End of file - 7641 bytes
So far, so good. How's it running?

First, use Use ATF Cleaner to remove temp files,
cookies, cache, ect…

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Please download Malwarebytes' Anti-Malware from Here
Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a Hijackthis log.
Did MBAM find anything? If so please post the log.

I'd like for you to run this next online scan to check for remnants or anything that might be hidden.
The below scan can take up to an hour or longer, please be patient.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so no conflicts and to speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware app you use.


Please do a scan with Kaspersky Online Scanner or from here
http://www.kaspersky.com/virusscanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition
    files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run. (At times it may appear to stall)
    * Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
    * Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
    * Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Once the scan is complete, click on View scan report To obtain the report:
Click on: Save Report As
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select:
Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in
your reply.

Animated tutorial
http://i275.photobucket.com/albums/jj285/B…ng/KAS/KAS9.gif

(Note.. for Internet Explorer 7 users:
If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%
.)
Or use Firefox with IE-Tab plugin
https://addons.mozilla.org/en-US/firefox/addon/1419

In your next reply post:
Kaspersky log
New HJT log taken after the above scan has run
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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