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Spyware / Malware / Virus Removal

[Resolved] Infected by Spyware

14 min read

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Post #1
- In the last few days our computer has been acting erratic. It has slowed down to a snails pace, and we have windows opening up at will trying to sell us stuff. I have ran avg, spybot search and destroy, norton antivirus, etc. The following is a list of potential infections:

Burstmedia
Hupigon13
Matchcraft
Microsoft.WindowsSecurityCenter.FirewallBypass
Smitfraud-C
Virtumonde
Win32.BHO.sx
Win32.Fraudload.edt
Win32.Agent.ieu
Win32.sdbot.aad

- Most were removed, but directed me to turn off Windows System Restore. I tried to do this, but cannot. Instead all directions pointed to Hijack This. I have included the log below.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:15:26 PM, on 7/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Executive Software\DiskeeperLite\DkService.exe
C:\WINDOWS\system32\DWRCS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\msa.exe
C:\Program Files\winv\WinVNC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\DWRCST.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\DOCUME~1\Kids\LOCALS~1\Temp\b.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ctv.ca/
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\winv\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [D-Link RangeBooster G WDA-2320] C:\Program Files\D-Link\RangeBooster G WDA-2320\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [DameWare MRC Agent] C:\WINDOWS\system32\DWRCST.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [A00F287A0F.exe] C:\DOCUME~1\Kids\LOCALS~1\Temp\_A00F287A0F.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ColdWare] C:\WINDOWS\msa.exe
O4 - HKCU\..\Run: [Cognac] C:\DOCUME~1\Kids\LOCALS~1\Temp\b.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)" -"http://www.nickjr.com/playtime/shows/blue/games/blue_pictureframes.jhtml"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: ChkDisk.lnk = ?
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1223831647158
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=26688
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\System32\dnssd32.dll
O20 - Winlogon Notify: 68d0fca0579 - C:\WINDOWS\System32\dnssd32.dll (file missing)
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: __c0018211 - C:\WINDOWS\system32\__c0018211.dat (file missing)
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper Lite.lnk (Diskeeper) - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DkService.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\system32\DWRCS.exe
O23 - Service: Google Update Service (gupdate1c9a06f5f609930) (gupdate1c9a06f5f609930) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Desktop Utilities Service (iHCService) - Unknown owner - C:\Program Files\Intel\IDU\IDUServ.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VNC Server (winvnc) - Constantin Kaplinsky - C:\Program Files\winv\WinVNC.exe

- I have also included the Startup file below:


StartupList report, 7/19/2009, 1:16:22 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP3 (6.00.2900.5512)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Executive Software\DiskeeperLite\DkService.exe
C:\WINDOWS\system32\DWRCS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\msa.exe
C:\Program Files\winv\WinVNC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\DWRCST.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\DOCUME~1\Kids\LOCALS~1\Temp\b.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\NOTEPAD.EXE

————————————————–

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Kids\Start Menu\Programs\Startup]
ChkDisk.lnk = ?
LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

IgfxTray = C:\WINDOWS\system32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
High Definition Audio Property Page Shortcut = HDAShCut.exe
ccApp = C:\Program Files\Common Files\Symantec Shared\ccApp.exe
ccRegVfy = C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
Symantec NetDriver Monitor = C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
WinVNC = "C:\Program Files\winv\WinVNC.exe" -servicehelper
RTHDCPL = RTHDCPL.EXE
Alcmtr = ALCMTR.EXE
D-Link RangeBooster G WDA-2320 = C:\Program Files\D-Link\RangeBooster G WDA-2320\AirPlusCFG.exe
ANIWZCS2Service = C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
SunJavaUpdateSched = "C:\Program Files\Java\jre6\bin\jusched.exe"
AVG8_TRAY = C:\PROGRA~1\AVG\AVG8\avgtray.exe
DameWare MRC Agent = C:\WINDOWS\system32\DWRCST.exe

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

CTFMON.EXE = C:\WINDOWS\system32\ctfmon.exe
A00F287A0F.exe = C:\DOCUME~1\Kids\LOCALS~1\Temp\_A00F287A0F.exe
SpybotSD TeaTimer = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
ColdWare = C:\WINDOWS\msa.exe
Cognac = C:\DOCUME~1\Kids\LOCALS~1\Temp\b.exe

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

Shockwave Updater = C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)" -"http://www.nickjr.com/playtime/shows/blue/games/blue_pictureframes.jhtml"

————————————————–

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=C:\WINDOWS\System32\dnssd32.dll

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG8\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Java\jre6\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll - {A3BC75A2-1F87-4686-AA43-5347D756017C}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
JQSIEStartDetectorImpl - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}

————————————————–

Enumerating Task Scheduler jobs:

AppleSoftwareUpdate.job
Google Software Updater.job
GoogleUpdateTaskMachineCore.job
GoogleUpdateTaskMachineUA.job
Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job
{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job
{783AF354-B514-42d6-970E-3E8BF0A5279C}.job

————————————————–

Enumerating Download Program Files:

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Adobe\Director\SwDir.dll
CODEBASE = http://download.macromedia.com/pub/shockwa…director/sw.cab

[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://www.update.microsoft.com/windowsupd…b?1223831647158

[Java Plug-in 1.6.0_11]
InProcServer32 = C:\Program Files\Java\jre6\bin\jp2iexp.dll
CODEBASE = http://javadl.sun.com/webapps/download/AutoDL?BundleId=26688

[{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
CODEBASE = http://fpdownload.macromedia.com/get/flash…r/ultrashim.cab

[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.microsoft.com/officeupdate/content/opuc4.cab

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

————————————————–
End of report, 9,519 bytes
Report generated in 0.281 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Any help would be appreciated in getting rid of this stuff.

Thank-you.

Andrew
Post #2
Hello.

Please run DDS for me. Post the logs once it's complete please.

Thanks.

Download and run DDS

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results soon.
  • Follow the instructions that pop up for posting the results and then click Ok.
  • The black and message box window shall then disappear.
  • Please save both log files on your desktop and post the DDS.txt and zip up and attach Attach.txt as instructed.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

With Regards,
Extremeboy
Post #4
Hello.

We are going to start with Combofix.

Make sure you disable all your security softwares especially SpyBot.

Download and Run ComboFix

Note to readers of this post other than the starter of this thread:
ComboFix is a VERY POWERFUL tool which should NOT BE USED without guidance of an expert.

Download Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2

Please refer to this page for full instructions on how to run ComboFix.

  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Double click ComboFix.exe to start the program. Agree to the prompts.
  • When ComboFix is finished, a log report (C:\ComboFix.txt) will open. Post back with it.
Leave your computer alone while ComboFix is running.

ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

With Regards,
Extremeboy
Post #6
Hello.

Please run Malwarebytes for me.

Download and run MalwareBytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

Post a new set of DDS logs afterwards by running DDS again.

Thanks.

With Regards,
Extremeboy
Post #7
I have ran Malabytes. There were 4 infections. Below is the updated DDS files. Thanks again. DS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 18:02:09.93 on Fri 07/24/2009 Internet Explorer: 6.0.2900.5512 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.383.160 [GMT -6:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} AV: Norton AntiVirus *On-access scanning enabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Executive Software\DiskeeperLite\DkService.exe C:\WINDOWS\system32\DWRCS.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\winv\WinVNC.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\DWRCST.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\explorer.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Kids\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.ctv.ca/ uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: Spybot-S&D; IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton antivirus\NavShExt.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe mRun: [ccApp] c:\program files\common files\symantec shared\ccApp.exe mRun: [ccRegVfy] c:\program files\common files\symantec shared\ccRegVfy.exe mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe /Consumer mRun: [WinVNC] "c:\program files\winv\WinVNC.exe" -servicehelper mRun: [RTHDCPL] RTHDCPL.EXE mRun: [D-Link RangeBooster G WDA-2320] c:\program files\d-link\rangebooster g wda-2320\AirPlusCFG.exe mRun: [ANIWZCS2Service] c:\program files\ani\aniwzcs2 service\WZCSLDR2.exe mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mRun: [DameWare MRC Agent] c:\windows\system32\DWRCST.exe mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE StartupFolder: c:\docume~1\kids\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1223831647158 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl.sun.com/webapps/download/AutoDL?BundleId=26688 DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: avgrsstarter - avgrsstx.dll Notify: igfxcui - igfxsrvc.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-28 335752] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-28 27784] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-28 108552] R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-28 298776] R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2002-8-8 308936] R2 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton antivirus\NAVAPSVC.EXE [2002-8-19 116336] R2 SAVRTPEL;SAVRTPEL;c:\windows\system32\drivers\SAVRTPEL.SYS [2002-7-25 35552] R3 A3AB;D-Link AirPro 802.11a/b Wireless Adapter Service(A3AB);c:\windows\system32\drivers\A3AB.sys [2006-10-16 472832] R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2007-2-7 3712] R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090715.016\NAVENG.Sys [2009-7-19 87888] R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090715.016\NavEx15.Sys [2009-7-19 875728] R3 SAVRT;SAVRT;c:\windows\system32\drivers\SAVRT.SYS [2002-7-25 235744] S2 gupdate1c9a06f5f609930;Google Update Service (gupdate1c9a06f5f609930);c:\program files\google\update\GoogleUpdate.exe [2009-3-8 133104] S2 osaio;osaio;c:\windows\system32\drivers\osaio.sys –> c:\windows\system32\drivers\osaio.sys [?] S2 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2001-8-14 54408] S3 ccPwdSvc;Symantec Password Validation Service;c:\program files\common files\symantec shared\ccPwdSvc.exe [2002-8-19 63176] =============== Created Last 30 ================ 2009-07-24 17:40 –d—– c:\docume~1\kids\applic~1\Malwarebytes 2009-07-24 17:40 38,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2009-07-24 17:40 –d—– c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-07-24 17:40 19,096 a——- c:\windows\system32\drivers\mbam.sys 2009-07-24 17:40 –d—– c:\program files\Malwarebytes' Anti-Malware 2009-07-23 22:15 -cd—– c:\windows\system32\dllcache\cache 2009-07-23 21:55 a-dshr– C:\cmdcons 2009-07-23 21:42 219,648 a——- c:\windows\PEV.exe 2009-07-23 21:42 161,792 a——- c:\windows\SWREG.exe 2009-07-23 21:42 98,816 a——- c:\windows\sed.exe 2009-07-20 03:43 –d—– c:\windows\system32\KB905474 2009-07-19 17:15 284,160 -c—— c:\windows\system32\dllcache\pdh.dll 2009-07-19 17:14 401,408 -c—— c:\windows\system32\dllcache\rpcss.dll 2009-07-19 17:14 110,592 -c—— c:\windows\system32\dllcache\services.exe 2009-07-19 17:14 473,600 -c—— c:\windows\system32\dllcache\fastprox.dll 2009-07-19 17:14 227,840 -c—— c:\windows\system32\dllcache\wmiprvse.exe 2009-07-19 17:14 453,120 -c—— c:\windows\system32\dllcache\wmiprvsd.dll 2009-07-19 17:14 729,088 -c—— c:\windows\system32\dllcache\lsasrv.dll 2009-07-19 17:13 455,296 -c—— c:\windows\system32\dllcache\mrxsmb.sys 2009-07-19 17:07 2,560 ——– c:\windows\system32\xpsp4res.dll 2009-07-19 17:07 1,203,922 -c—— c:\windows\system32\dllcache\sysmain.sdb 2009-07-19 17:07 215,552 -c—— c:\windows\system32\dllcache\wordpad.exe 2009-07-19 12:36 –d—– c:\program files\Trend Micro 2009-07-18 16:33 –d—– c:\program files\TeaTimer (Spybot - Search & Destroy) 2009-07-18 16:33 –d—– c:\program files\SDHelper (Spybot - Search & Destroy) 2009-07-18 16:33 –d—– c:\program files\Misc. Support Library (Spybot - Search & Destroy) 2009-07-18 16:33 –d—– c:\program files\File Scanner Library (Spybot - Search & Destroy) 2009-07-02 08:23 –d—– c:\docume~1\alluse~1\applic~1\AVG Security Toolbar ==================== Find3M ==================== 2009-07-19 09:52 335,752 a——- c:\windows\system32\drivers\avgldx86.sys 2009-07-02 08:22 11,952 a——- c:\windows\system32\avgrsstx.dll 2009-06-16 08:36 119,808 a——- c:\windows\system32\t2embed.dll 2009-06-16 08:36 81,920 a——- c:\windows\system32\fontsub.dll 2009-06-06 12:04 249,856 ——– c:\windows\Setup1.exe 2009-06-06 12:04 73,216 a——- c:\windows\ST6UNST.EXE 2009-06-03 13:09 1,291,264 a——- c:\windows\system32\quartz.dll 2009-05-07 09:32 345,600 a——- c:\windows\system32\localspl.dll 2009-04-28 22:46 666,624 a——- c:\windows\system32\wininet.dll 2009-04-28 22:46 81,920 a——- c:\windows\system32\ieencode.dll 2007-01-29 19:58 32 a–sh— c:\windows\{32B9C6DF-6767-4A47-B8D3-4439FB9ECBD5}.dat 2007-01-29 19:58 32 a–sh— c:\windows\system32\{01D2146F-BC71-4A8D-8104-28D11E8F1F02}.dat ============= FINISH: 18:03:39.90 ===============

Attachments:

Post #8
Hello.

I have ran Malabytes. There were 4 infections. Below is the updated DDS files.

May I see the Malwarebytes log please.

Let me know how your computer is running at the moment and any other problems or symptoms you may still have.

With Regards,
Extremeboy
Post #9
Hello.

I have ran Malabytes. There were 4 infections. Below is the updated DDS files.

May I see the Malwarebytes log please.

Let me know how your computer is running at the moment and any other problems or symptoms you may still have.

With Regards,
Extremeboy
Post #10
Hello.

I have ran Malabytes. There were 4 infections. Below is the updated DDS files.

May I see the Malwarebytes log please.

Let me know how your computer is running at the moment and any other problems or symptoms you may still have.

With Regards,
Extremeboy
Post #11
Hi Extremeboy, I have attached the Malwarebytes log. The computer seems to be running way better – it is faster, and there has been no mysterious things happening. I haven't run the Kapersky on-line to double-check yet, but things seem to be working great. Thanks so much for your help. Andrew

Attachments:

Post #12
Another question. I have attached the results of the Kapersky On-line scan which was conducted after the Combo-Fix & Malabytes procedures. It has comeback with infections, although they are quarantined by Norton. Is it ok to delete these?

Attachments:

Post #13
Hello.

I was going to ask the Kaspersky scan run after I see the MBAM log, but seems you read my mind. :P

A few things we still need to do.

Please do the following.

Download and Run OTM

  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the [external image: Posted Image] icon on your desktop If you are running on Vista, right click on the file and choose Run As Administrator.
  • Paste the following code under the [external image: Posted Image] area. Do not include the word "Code".
    :files
C:\WINDOWS\msa.exe
C:\Program Files\Norton AntiVirus\Quarantine
C:\WINDOWS\system32\msxml71.dll
C:\WINDOWS\system32\SystemService32
:commands
[EmptyTemp]
[Reboot]
  • Click the large [external image: Posted Image] button.
  • If OTM requires are reboot, please allow it to do so.
  • Copy/Paste the contents under the [external image: Posted Image] line here in your next reply.
Note: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Please take a new DDS run afterwards and post back with those log as well.

Thanks.

With Regards,
Extremeboy
Post #14
Hello again, Below is the OTM file. I have attached the requested DSS/Attach files in zip format. Thanks, Andrew All processes killed ========== FILES ========== File/Folder C:\WINDOWS\msa.exe not found. C:\Program Files\Norton AntiVirus\Quarantine\Portal moved successfully. C:\Program Files\Norton AntiVirus\Quarantine\Incoming moved successfully. C:\Program Files\Norton AntiVirus\Quarantine moved successfully. File/Folder C:\WINDOWS\system32\msxml71.dll not found. File/Folder C:\WINDOWS\system32\SystemService32 not found. ========== COMMANDS ========== [EMPTYTEMP] User: Administrator ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes User: All Users User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes User: Kids ->Temp folder emptied: 75096747 bytes ->Temporary Internet Files folder emptied: 113290536 bytes ->Java cache emptied: 12451626 bytes User: LocalService ->Temp folder emptied: 0 bytes File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. ->Temporary Internet Files folder emptied: 32902 bytes User: NetworkService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 4304997 bytes %systemroot%\System32 .tmp files removed: 2577 bytes Windows Temp folder emptied: 439 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 195.67 mb OTM by OldTimer - Version 3.0.0.5 log created on 07262009_195328 Files moved on Reboot… Registry entries deleted on Reboot…

Attachments:

  • [attachment removed: DDS.zip]
Post #15
Hello.

You have 2 anti-virus software installed.

Please remove either Norton Anti-Virus or AVG

Why?

1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.

How's your computer running at the moment? Any more problems/symptoms left?

With Regards,
Extremeboy

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