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[Closed] Am I clean (HJT log posted)

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here is my HJT log.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:36:26 PM, on 6/22/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\WinMagic\SecureDoc-NT\SDService.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
c:\Windows\WOLclient\SmsCompanionClient.EXE
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpScrLk.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Adobe\Distillr\Acrotray.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Adobe\Distillr\AcroDist.exe
C:\Windows\WOLclient\SmsCompanionHibernate.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\WinMagic\SecureDoc-NT\WMPUCmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinMagic\SecureDoc-NT\SDPin.exe
C:\Program Files\Adobe\Acrobat\acrobat_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlidEM?cli…1=6&p2=tour
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by RCI
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SmsCompanionHibernate] c:\Windows\WOLclient\SmsCompanionHibernate.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [StartSecurDoc] C:\Program Files\WinMagic\SecureDoc-NT\SDPin.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\PkgMgr.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.corproot.com
O15 - Trusted Zone: http://*.corproot.com (HKLM)
O15 - Trusted IP range: http://10.54.17.19 (HKLM)
O15 - ESC Trusted Zone: http://www.wise.com
O15 - ESC Trusted Zone: http://www.wise.com (HKLM)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1220294622000
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://vpn.rci.com/dana-cached/setup/JuniperSetupSP1.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.us.int.rci.com
O17 - HKLM\Software\..\Telephony: DomainName = corp.us.int.rci.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.us.int.rci.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.us.int.rci.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = corp.us.int.rci.com
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: Juniper Unified Network Service (JuniperAccessService) - Juniper Networks - C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Auto-upgrade Agent (Smcinst) - Unknown owner - C:\Program Files\Symantec\Symantec Endpoint Protection\SmcLU\Setup\smcinst.exe (file missing)
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SP Software Installer - Smartpipes, Inc. - C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: WinMagic SecureDoc Service - WinMagic Inc. - C:\Program Files\WinMagic\SecureDoc-NT\SDService.exe
O23 - Service: SMS Companion Client (WolClient) - Novaprise LLC - c:\Windows\WOLclient\SmsCompanionClient.EXE

–
End of file - 13778 bytes
bump! I am a new member understand that moderators are insanely busy. If i have shown impatience by bumping my post, I sincerely apologize.
Please do the following:

STEP #1

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.



STEP #2


Download the GMER Rootkit Scanner. Unzip it to your Desktop.
Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
Double-click gmer.exe. The program will begin to run.
**Caution**
These types of scans can produce false positives. Do NOT take any action on any
"<— ROOKIT" entries unless advised!
If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
  • Click NO
  • In the right panel, you will see a bunch of boxes that have been checked … leave everything checked and ensure the Show all box is un-checked.
  • Now click the Scan button.
    Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
  • Save it where you can easily find it, such as your desktop.

Post the contents of GMER.txt in your next reply.


Please describe how your computer is behaving at the moment, listing any symptoms and problems that you are experiencing.
Thanks for replying back..I will do as I have been instructed. Before I post my log, i have scanned with Norton and havent gotten anything. Computer is working fine as far as I am concerned, but I want to be sure.

Here are the Logs:

DDS


DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 21:10:36.56 on Sat 06/27/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.436 [GMT -4:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\WinMagic\SecureDoc-NT\SDService.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
c:\Windows\WOLclient\SmsCompanionClient.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpScrLk.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\ThinkPad\UltraNav Wizard\UNavTray.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Distillr\Acrotray.exe
C:\Windows\WOLclient\SmsCompanionHibernate.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinMagic\SecureDoc-NT\SDPin.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\rciq779\Desktop\dds.pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://msn.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Microsoft Internet Explorer provided by RCI
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_10\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar3.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar3.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPKBDLED] c:\windows\system32\TpScrLk.exe
mRun: [TPHOTKEY] c:\progra~1\lenovo\pkgmgr\hotkey\TPHKMGR.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [ACTray] c:\program files\thinkpad\connectutilities\ACTray.exe
mRun: [ACWLIcon] c:\program files\thinkpad\connectutilities\ACWLIcon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\distillr\Acrotray.exe"
mRun: []
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_10\bin\jusched.exe"
mRun: [StorageGuard] "c:\program files\veritas software\update manager\sgtray.exe" /r
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SmsCompanionHibernate] c:\windows\wolclient\SmsCompanionHibernate.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [StartSecurDoc] c:\program files\winmagic\securedoc-nt\SDPin.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
dRun: [Communicator] "c:\program files\microsoft office communicator\Communicator.exe"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-ba7e-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoSimpleStartMenu = 1 (0x1)
uPolicies-explorer: NoSMBalloonTip = 1 (0x1)
uPolicies-explorer: NoStartMenuMyMusic = 1 (0x1)
uPolicies-explorer: NoStartMenuNetworkPlaces = 1 (0x1)
uPolicies-explorer: NoSMMyPictures = 1 (0x1)
uPolicies-explorer: NoNetworkConnections = 1 (0x1)
uPolicies-explorer: NoWelcomeScreen = 1 (0x1)
uPolicies-explorer: NoAutoUpdate = 1 (0x1)
uPolicies-explorer: NoManageMyComputerVerb = 1 (0x1)
uPolicies-explorer: PromptRunasInstallNetPath = 1 (0x1)
uPolicies-explorer: NoThumbnailCache = 1 (0x1)
uPolicies-explorer: NoPropertiesRecycleBin = 1 (0x1)
uPolicies-explorer: RestrictCpl = 1 (0x1)
uPolicies-system: HideLogonScripts = 0 (0x0)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
mPolicies-system: LogonType = 0 (0x0)
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - c:\program files\lenovo\pkgmgr\PkgMgr.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_10\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: corproot.com
Trusted Zone: rci.com\prd-jacada.us.int
Trusted Zone: corproot.com
Trusted Zone: rci.com\prd-jacada.us.int
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1220294622000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131_02-win.cab
DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://vpn.rci.com/dana-cached/setup/JuniperSetupSP1.cab
Notify: ACNotify - ACNotify.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: tpfnf2 - notifyf2.dll
Notify: tphotkey - tphklock.dll

============= SERVICES / DRIVERS ===============

R0 PinFile;PinFile;c:\windows\system32\drivers\PinFile.sys [2007-10-30 11776]
R0 SDDisk2K;WinMagic SecureDoc;c:\windows\system32\drivers\SDDisk2K.sys [2008-4-29 143488]
R0 SDDToki;WinMagic SecureDoc Encryption Engine;c:\windows\system32\drivers\SDDToki.sys [2008-5-1 107904]
R0 SDDVD;WinMagic SecureDoc Removable Media Encryptor;c:\windows\system32\drivers\SDDVD.sys [2008-5-1 67200]
R0 SDUPC;WinMagic SecureDoc USB Driver;c:\windows\system32\drivers\SDUPC.sys [2007-12-12 9728]
R0 Shockprf;Shockprf;c:\windows\system32\drivers\shockprf.sys [2006-6-7 85760]
R1 ANC;ANC;c:\windows\system32\drivers\ANC.sys [2006-6-7 11520]
R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.sys [2006-6-7 6016]
R1 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [2006-6-7 4736]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-1-20 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-1-20 108392]
R2 JuniperAccessService;Juniper Unified Network Service;c:\program files\common files\juniper networks\juns\dsAccessService.exe [2007-7-27 87416]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-1-20 2440120]
R2 WinMagic SecureDoc Service;WinMagic SecureDoc Service;c:\program files\winmagic\securedoc-nt\SDService.exe [2008-5-20 204800]
R2 WolClient;SMS Companion Client;c:\windows\wolclient\SmsCompanionClient.EXE [2006-6-7 327680]
R3 Eacfilt;Eacfilt Miniport;c:\windows\system32\drivers\eacfilt.sys [2006-6-7 24521]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-26 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090625.039\NAVENG.SYS [2009-6-26 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090625.039\NAVEX15.SYS [2009-6-26 876144]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-8-28 23888]
S3 ExtranetAccess;Contivity VPN Service;c:\program files\nortel networks\Extranet_serv.exe [2006-6-7 835584]
S3 IPSECEXT;Nortel Extranet Access Protocol;c:\windows\system32\drivers\ipsecw2k.sys [2006-6-7 155216]
S3 Smcinst;Symantec Auto-upgrade Agent;c:\program files\symantec\symantec endpoint protection\smclu\setup\smcinst.exe –> c:\program files\symantec\symantec endpoint protection\smclu\setup\smcinst.exe [?]

=============== Created Last 30 ================

2009-06-23 15:53 31,768 a——- c:\windows\system32\wucltui.dll.mui
2009-06-23 15:53 18,456 a——- c:\windows\system32\wuaueng.dll.mui
2009-06-23 15:53 23,576 a——- c:\windows\system32\wuaucpl.cpl.mui
2009-06-23 15:53 23,576 a——- c:\windows\system32\wuapi.dll.mui
2009-06-22 17:36 –d—– c:\program files\Trend Micro
2009-06-12 23:59 –d—– c:\docume~1\rciq779\applic~1\Malwarebytes
2009-06-12 23:59 40,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-12 23:59 19,096 a——- c:\windows\system32\drivers\mbam.sys
2009-06-12 23:59 –d—– c:\program files\Malwarebytes' Anti-Malware
2009-06-12 23:59 –d—– c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-12 23:59 3,371,384 a——- C:\mbam-setup.exe

==================== Find3M ====================

2009-05-19 16:28 1,114,112 a——- C:\setup.exe
2009-05-19 16:26 4,608 a——- c:\windows\system32\W95Inf32.DLL
2009-05-19 16:26 2,272 a——- c:\windows\system32\W95Inf16.DLL
2009-04-28 17:45 21,504 a——- c:\windows\jestertb.dll
2008-06-15 09:55 487,424 a——- c:\documents and settings\rciq779\GoToAssist_phone__268_en.exe
2008-04-07 20:50 439,296 a——- c:\documents and settings\rciq779\GoToAssist_phone__317_en.exe

============= FINISH: 21:10:49.96 ===============


ATTACH.TXT



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/25/2008 10:42:03 AM
System Uptime: 6/27/2009 9:02:08 PM (0 hours ago)

Motherboard: LENOVO | | 2008WEJ
Processor: Genuine Intel® CPU T2400 @ 1.83GHz | None | 1316/167mhz
Processor: Genuine Intel® CPU T2400 @ 1.83GHz | None | 1316/167mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 37.488 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP424: 3/28/2009 5:53:49 PM - System Checkpoint
RP425: 3/30/2009 12:09:43 PM - System Checkpoint
RP426: 3/31/2009 12:18:10 PM - System Checkpoint
RP427: 4/1/2009 12:22:54 PM - System Checkpoint
RP428: 4/2/2009 12:41:32 PM - System Checkpoint
RP429: 4/3/2009 10:23:54 PM - System Checkpoint
RP430: 4/5/2009 7:48:57 PM - Restore Operation
RP431: 4/5/2009 7:52:56 PM - Restore Operation
RP432: 4/8/2009 11:28:19 AM - System Checkpoint
RP433: 4/9/2009 12:17:29 PM - System Checkpoint
RP434: 4/10/2009 12:35:27 PM - System Checkpoint
RP435: 4/11/2009 12:44:25 PM - System Checkpoint
RP436: 4/12/2009 4:03:58 PM - System Checkpoint
RP437: 4/13/2009 6:01:08 PM - System Checkpoint
RP438: 4/15/2009 1:20:27 PM - System Checkpoint
RP439: 4/17/2009 12:10:17 PM - System Checkpoint
RP440: 4/20/2009 10:12:32 AM - System Checkpoint
RP441: 4/21/2009 1:35:18 PM - System Checkpoint
RP442: 4/22/2009 3:43:56 PM - System Checkpoint
RP443: 5/24/2009 11:41:13 AM - System Checkpoint
RP444: 4/27/2009 2:26:39 PM - System Checkpoint
RP445: 4/28/2009 4:09:20 PM - System Checkpoint
RP446: 4/29/2009 8:04:30 PM - System Checkpoint
RP447: 5/1/2009 9:02:38 AM - System Checkpoint
RP448: 5/2/2009 11:29:04 AM - System Checkpoint
RP449: 5/3/2009 7:42:24 PM - System Checkpoint
RP450: 5/5/2009 10:18:54 AM - System Checkpoint
RP451: 5/6/2009 12:31:11 PM - System Checkpoint
RP452: 5/7/2009 12:34:08 PM - System Checkpoint
RP453: 5/11/2009 9:17:41 AM - System Checkpoint
RP454: 5/12/2009 11:50:46 AM - System Checkpoint
RP455: 5/13/2009 12:48:02 PM - System Checkpoint
RP456: 5/14/2009 1:16:48 PM - System Checkpoint
RP457: 5/15/2009 1:18:18 PM - System Checkpoint
RP458: 5/18/2009 10:21:37 AM - System Checkpoint
RP459: 5/19/2009 12:26:01 PM - System Checkpoint
RP460: 5/20/2009 2:46:02 PM - System Checkpoint
RP461: 5/21/2009 3:15:20 PM - System Checkpoint
RP462: 5/27/2009 12:22:22 PM - System Checkpoint
RP463: 5/28/2009 12:34:55 PM - System Checkpoint
RP464: 6/1/2009 2:59:36 PM - System Checkpoint
RP465: 6/2/2009 12:31:46 PM - Software Distribution Service 2.0
RP466: 6/3/2009 4:07:21 PM - System Checkpoint
RP467: 6/6/2009 10:34:53 PM - System Checkpoint
RP468: 6/8/2009 4:55:41 PM - System Checkpoint
RP469: 6/10/2009 12:04:13 PM - System Checkpoint
RP470: 6/11/2009 12:10:35 PM - System Checkpoint
RP471: 6/11/2009 2:20:29 PM - Software Distribution Service 2.0
RP472: 6/11/2009 2:24:15 PM - Software Distribution Service 2.0
RP473: 6/11/2009 2:29:05 PM - Software Distribution Service 2.0
RP474: 6/11/2009 2:33:14 PM - Software Distribution Service 2.0
RP475: 6/11/2009 2:37:36 PM - Software Distribution Service 2.0
RP476: 6/11/2009 2:41:36 PM - Software Distribution Service 2.0
RP477: 6/11/2009 2:45:18 PM - Software Distribution Service 2.0
RP478: 6/15/2009 8:22:57 PM - System Checkpoint
RP479: 6/17/2009 12:18:20 PM - System Checkpoint
RP480: 6/18/2009 1:27:05 PM - System Checkpoint
RP481: 6/23/2009 11:17:47 AM - System Checkpoint
RP482: 6/24/2009 1:05:44 PM - System Checkpoint
RP483: 6/26/2009 11:56:06 AM - System Checkpoint

==== Installed Programs ======================

Access Help
Access Manager
Ad-Aware
Adobe Acrobat 7.0 Standard
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.0
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
Cisco MeetingPlace for Outlook
Compatibility Pack for the 2007 Office system
CutePDF Writer 2.7
GhostScript8_61
Google Earth
Google Toolbar for Internet Explorer
Google Updater
GUI
High Definition Audio Driver Package - KB835221
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows XP (KB894686)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB933062)
Hyperion Financial Management
Hyperion Smart View for Office
IBM RecordNow
IBM RecordNow Update Manager
Intel® PRO Network Connections Drivers
Intel® PROSet/Wireless Software
InterVideo WinDVD
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 10
Java 2 Runtime Environment Standard Edition v1.3.1_02
Juniper Installer Service
Juniper Networks Cache Cleaner 6.2.0
Juniper Networks Cache Cleaner 6.3.0
Juniper Networks Host Checker
Juniper Networks Network Connect 6.2.0
Juniper Networks Network Connect 6.3.0
Lavasoft VX2 Cleaner
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes' Anti-Malware
mCore
mDriver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Office Communicator 2005
Microsoft Office Professional Edition 2003
Microsoft Office Visio Viewer 2003 (English)
mMHouse
mPfMgr
mProSafe
MSSOAP 3.0 and MSXML 4.0
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
mWlsSafe
mXML
Nortel Networks Contivity VPN Client
PMAC
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Rhapsody Player Engine
Scroll Lock Indicator Utility
SecureDoc Disk Encryption
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Sierra Wireless MC5720 Package for Access Connections
SMOC
SMS Advanced Client
Software Installer
SoundMAX
Symantec Endpoint Protection
ThinkPad Bluetooth with Enhanced Data Rate Software
ThinkPad Configuration
ThinkPad FullScreen Magnifier
ThinkPad Keyboard Customizer Utility
ThinkPad Modem
ThinkPad Power Management Driver
ThinkPad UltraNav Driver
ThinkPad UltraNav Wizard
ThinkVantage Access Connections
ThinkVantage Active Protection System
ThinkVantage Away Manager
Time Zone Data Update Tool for Microsoft Office Outlook
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB931836)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Media Connect
Windows Media Format Runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 10
Windows Messenger 5.1
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883517
Windows XP Hotfix - KB883523
Windows XP Hotfix - KB884020
Windows XP Hotfix - KB884575
Windows XP Hotfix - KB884868
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB885894
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889315
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB896613

==== Event Viewer Messages From Past Week ========

6/25/2009 9:08:57 AM, error: Dhcp [1002] - The IP address lease 192.168.1.47 for the Network Card with network address 00155832A8B7 has been denied by the DHCP server 10.80.163.42 (The DHCP Server sent a DHCPNACK message).
6/25/2009 4:39:56 PM, error: Service Control Manager [7011] - Timeout (60000 milliseconds) waiting for a transaction response from the Symantec AntiVirus service.
6/24/2009 6:01:38 PM, error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/24/2009 6:01:35 PM, error: NETLOGON [5719] - No Domain Controller is available for domain RCINJ due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
6/24/2009 6:01:09 PM, error: Dhcp [1002] - The IP address lease 10.80.167.29 for the Network Card with network address 00155832A8B7 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
6/22/2009 5:33:04 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: iaStor

==== End Of File ===========================


GMER.txt

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-06-27 21:29:48
Windows 5.1.2600 Service Pack 2


—- System - GMER 1.0.15 —-

SSDT \??\C:\WINDOWS\system32\drivers\wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation) ZwAllocateVirtualMemory [0xF255F580]
SSDT 86718FB0 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\drivers\wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation) ZwProtectVirtualMemory [0xF255F6B0]
SSDT 86666440 ZwResumeThread
SSDT \??\C:\WINDOWS\system32\drivers\wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation) ZwWriteVirtualMemory [0xF255F7E0]

—- Devices - GMER 1.0.15 —-

Device \Driver\Tcpip \Device\Ip wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 mouclass.sys (Mouse Class Driver/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

Device \Driver\Tcpip \Device\Tcp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)

AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\Tcpip \Device\Udp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)

AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\Tcpip \Device\RawIp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)

AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\Tcpip \Device\IPMULTICAST wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)

—- Registry - GMER 1.0.15 —-

Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys@start 1
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys@type 1
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys@imagepath \systemroot\system32\drivers\UACypruwntj.sys
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys@group file system
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@UACd \\?\globalroot\systemroot\system32\drivers\UACypruwntj.sys
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@UACc \\?\globalroot\systemroot\system32\UACxbqakbqb.dll
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@uacsr \\?\globalroot\systemroot\system32\UACivymxfdm.dat
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@uaclog \\?\globalroot\systemroot\system32\UACltiuhhop.dll
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@uacmask \\?\globalroot\systemroot\system32\UACpjdivvww.dll
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@uacserf \\?\globalroot\systemroot\system32\UACwupkllyk.dll
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@uacbbr \\?\globalroot\systemroot\system32\UACkfisqtoc.dll
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@UACproc \\?\globalroot\systemroot\system32\UACoetylmnt.log
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@uacurls \\?\globalroot\systemroot\system32\UACxtuwqpsp.log
Reg HKLM\SYSTEM\ControlSet001\Services\UACd.sys\modules@uacerrors \\?\globalroot\systemroot\system32\UACoroyiiom.log

—- Disk sectors - GMER 1.0.15 —-

Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 63: rootkit-like behavior;

—- EOF - GMER 1.0.15 —-
Hi,

Please do the following:

Please download ComboFix from Here or Here to your Desktop.
**Note:  In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
  • If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".
  • During the download, rename Combofix to Combo-Fix as follows:

    [external image: Posted Image]

    [external image: Posted Image]
  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    ———————————————————–

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      ———————————————————–

    • Close any open browsers.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    ———————————————————–

  • Double click on combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.  
  • Please post the "C:\Combo-Fix.txt" for further review.
**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**
I downloaded Combo Fix and did as told. I right clicked on Symantec system tray and disabled it, but when I try to run ComboFix, it keeps saying Norton Scanner is still enabled.
Try this:

Please navigate to the system tray on the bottom right hand corner and look for a [external image: Posted Image] sign.
  • right-click it -> chose "Disable Auto-Protect."
  • select a duration of 5 hours (this assures no interference with the cleanup of your pc)
  • click "Ok."
  • a popup will warn that protection will now be disabled and the sign will now look like this: [external image: Posted Image]

as long as the process is not running in task manager ComboFix should be safe to run.

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