I have never done this before but read several positive articles about hijackThis and I decided to give it a shot. Over the past several months my computer hasn't been able to run a full virus scan due to large outlook pst file and it always hangs. I am also noticing exceptionally slow boot times, program loads and occasionally iexplorer hangs up. Can you tell me if there are additional steps I can take to increase performance? I run defrag and cleanup once a week or bi weekly but it doesnt seem to help. Thank you for your help.
My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
