This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Win32Trojan.TDSS infection

18 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hello Folks! I'm a new member and I hope you can help me!

I inadvertently opened an *.exe file and it installed a program called 'WinPC Defender' onto my laptop without permission.

A window opened saying my antivirus software was not working (I use norton antivirus). I attempted to uninstall 'WinPC Defender' at which point my laptop froze and I had to force a restart by turning off the PC at the power button.
Luckily I was able to get to the desktop, where Ad-aware notified me of an malware process running in the background.

It told me that I had been infected with 'Win32Trojan.TDSS'.

Further infection details are as follows:

Process - \\?\globalroot\syste\.\cnylnqlheejlrmnk.dll

Ad-aware recommends I quarantine the file, but requires a reboot to complete the process. However, upon restart I am notified by Ad-aware again that my laptop is infected by the same file.
I have tried installing Spybot SD and latest definitions which was successful in safe mode, however, i cannot start the program. I believe the malware is preventing this.

Upon finding this forum for help, I attempted to install HijackThis in safe mode but it would not run. I had to rename the install.exe to get it to work.

The log is as follows:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:26:54, on 10/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\Iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Apps\AcroRead\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DesktopAlerter] C:\Apps\DskAlert\DskAlert.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\Apps\SCS\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Apps\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Apps\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=globalvillage.givaudan.com
O16 - DPF: JavaConnect - http://sametime/sametime/javaconnect/JavaConnect.cab
O16 - DPF: Oracle Express Web Agent 6_3_3 - http://gvemsfmps01/oew-install/java/owa633.cab
O16 - DPF: Sametime Meeting Room Client ST30IF3 - http://sametime/sametime/stmeetingroomclie…gRoomClient.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {A25BE7A9-3102-46B4-BAAE-462471B60ACB} (STConnectivityAgent Control) - http://sametime/sametime/javaconnect/InstallSTConnAgent.cab
O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) -
O16 - DPF: {FA236A66-D7DA-11D3-80F3-0050DA0F154D} (CswMolx1 Control) -
O23 - Service: Apple_Mach_Daemon - Unknown owner - C:\Apple\library\system\machd.exe
O23 - Service: Apple_Netname_Server - Unknown owner - C:\Apple\library\system\nmserver.exe
O23 - Service: Intranet Server Client Software Usage (APSMScan) - Unknown owner - C:\WINDOWS\system32\APSmscan.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Apps\SCS\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Apps\SCS\Symantec Client Firewall\ISSVC.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Apps\LotusNotes\ntmulti.exe
O23 - Service: OracleOraHome81ClientCache - Unknown owner - C:\Apps\Oracle8\BIN\ONRSD.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Apps\SCS\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Apps\SCS\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Apps\SCS\Symantec Client Firewall\SymSPort.exe

–
End of file - 7806 bytes

Hope you can help me in this matter.

Kind Regards, M0glis.
Hello & Welcome to What the Tech

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Options, then click Track this topic. Make sure it is set to Immediate Email Notification, then click Proceed.

In the meantime please note the following:
  • Any recommendations made are for your computer problems only and should NOT be used on any other computer.
  • Please DO NOT run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
    1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
    2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.
  • If you get stuck or are unsure of something please ask for a further explanation, do not guess.
  • It will require more than one round to properly clean your system. Continue to respond to this thread until I give you the All Clean! even if symptoms seemingly abate.
Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.

Thanks

Please run the following in Normal Mode if you can.

DDS
Download DDS.scr by sUBs from one of the following links & save it to your desktop.
Link 1
Link 2
  • Double-Click on dds.scr and a command window will appear. This is normal
  • Shortly after two logs will appear, DDS.txt & Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply
Gmer
Download GMER Rootkit Scanner from here.
  • Double click the exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries


To post in next reply:
Contents of DDS log
Contents of Attach.txt
Contents of Gmer log
Hi jmw3,

Thank you for your reply, regrettably I have to inform you that I had installed two programs in an attempt to combat the infection; Spybot SD and Avast! Antivirus.

Not surprisingly these were not successful in eliminating the infection. I apologise for doing this, and will now only install programs as instructed by yourself.

Below I have posted a new HijackThis! log, run in normal mode. In addition to both the DDS and Gmer logs.

Once again,

Thanks for your assistance in the matter.

HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:19:12, on 11/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Apps\SCS\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Apple\library\system\machd.exe
C:\Apple\library\system\nmserver.exe
C:\WINDOWS\system32\APSmscan.exe
C:\Apps\SCS\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\COMMON~1\MICROS~1\VS7Debug\mdm.exe
C:\Apps\LotusNotes\ntmulti.exe
C:\Apps\SCS\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Apps\SCS\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Apps\SCS\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Apps\AcroRead\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DesktopAlerter] C:\Apps\DskAlert\DskAlert.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\Apps\SCS\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Apps\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=globalvillage.givaudan.com
O16 - DPF: JavaConnect - http://sametime/sametime/javaconnect/JavaConnect.cab
O16 - DPF: Oracle Express Web Agent 6_3_3 - http://gvemsfmps01/oew-install/java/owa633.cab
O16 - DPF: Sametime Meeting Room Client ST30IF3 - http://sametime/sametime/stmeetingroomclie…gRoomClient.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {A25BE7A9-3102-46B4-BAAE-462471B60ACB} (STConnectivityAgent Control) - http://sametime/sametime/javaconnect/InstallSTConnAgent.cab
O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) -
O16 - DPF: {FA236A66-D7DA-11D3-80F3-0050DA0F154D} (CswMolx1 Control) -
O23 - Service: Apple_Mach_Daemon - Unknown owner - C:\Apple\library\system\machd.exe
O23 - Service: Apple_Netname_Server - Unknown owner - C:\Apple\library\system\nmserver.exe
O23 - Service: Intranet Server Client Software Usage (APSMScan) - Unknown owner - C:\WINDOWS\system32\APSmscan.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Apps\SCS\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Apps\SCS\Symantec Client Firewall\ISSVC.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Apps\LotusNotes\ntmulti.exe
O23 - Service: OracleOraHome81ClientCache - Unknown owner - C:\Apps\Oracle8\BIN\ONRSD.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Apps\SCS\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Apps\SCS\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Apps\SCS\Symantec Client Firewall\SymSPort.exe

–
End of file - 9351 bytes


DDS log:


DDS (Ver_09-05-14.01) - NTFSx86
Run by [removed] at 15:28:11.50 on 11/06/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.503.234 [GMT 1:00]

AV: avast! antivirus 4.8.1335 [VPS 090610-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Client Firewall *enabled* {5CB76A43-5FAD-476B-B9FF-26FA61F13187}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Apps\SCS\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Apple\library\system\machd.exe
C:\Apple\library\system\nmserver.exe
C:\WINDOWS\system32\APSmscan.exe
C:\Apps\SCS\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\COMMON~1\MICROS~1\VS7Debug\mdm.exe
C:\Apps\LotusNotes\ntmulti.exe
C:\Apps\SCS\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Apps\SCS\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Apps\SCS\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\Red Star\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
mDefault_Page_URL =
mStart Page =
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\apps\acroread\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [DesktopAlerter] c:\apps\dskalert\DskAlert.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\apps\scs\symant~1\VPTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dPolicies-system: SetVisualStyle =
IE: Convert link target to Adobe PDF - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\apps\adobe\acrobat\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\apps\office\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: JavaConnect - hxxp://sametime/sametime/javaconnect/JavaConnect.cab
DPF: Oracle Express Web Agent 6_3_3 - hxxp://gvemsfmps01/oew-install/java/owa633.cab
DPF: Sametime Meeting Room Client ST30IF3 - hxxp://sametime/sametime/stmeetingroomclient/STMeetingRoomClient.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A25BE7A9-3102-46B4-BAAE-462471B60ACB} - hxxp://sametime/sametime/javaconnect/InstallSTConnAgent.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {F5131C24-E56D-11CF-B78A-444553540000}
DPF: {FA236A66-D7DA-11D3-80F3-0050DA0F154D}
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-24 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-6-11 114768]
R1 SAVRT;SAVRT;c:\apps\scs\symantec antivirus\savrt.sys [2005-12-19 337592]
R1 SAVRTPEL;SAVRTPEL;c:\apps\scs\symantec antivirus\Savrtpel.sys [2005-12-19 54968]
R2 Apple_Mach_Daemon;Apple_Mach_Daemon;c:\apple\library\system\machd.exe [2007-10-12 72192]
R2 Apple_Netname_Server;Apple_Netname_Server;c:\apple\library\system\nmserver.exe [2007-10-12 114688]
R2 APSMDrv;Intranet Server Client Software Usage driver;c:\windows\system32\drivers\APSMDrv.sys [2007-10-30 3223]
R2 APSMScan;Intranet Server Client Software Usage;c:\windows\system32\APSmscan.exe [2007-10-30 20480]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-6-11 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-6-11 138680]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-20 192160]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2006-7-20 202400]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-20 169632]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1005904]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\apps\scs\symantec antivirus\Rtvscan.exe [2006-8-3 1807600]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-6-11 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-6-11 352920]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-5-24 101936]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2007-10-11 87936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090524.003\naveng.sys [2009-5-24 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090524.003\navex15.sys [2009-5-24 876144]
S3 APSINV;APSINV;c:\windows\system32\drivers\APSINV.SYS [2007-10-30 23408]
S3 OracleOraHome81ClientCache;OracleOraHome81ClientCache;c:\apps\oracle8\bin\ONRSD.EXE [2007-10-11 411244]
S3 SavRoam;SAVRoam;c:\apps\scs\symantec antivirus\SavRoam.exe [2006-8-3 115952]

=============== Created Last 30 ================

2009-06-11 13:44 16,384 a——t c:\temp\Perflib_Perfdata_6b8.dat
2009-06-11 02:37 –d—– c:\temp\_avast4_
2009-06-10 21:05 4,185 a——- c:\windows\wininit.ini
2009-06-10 20:12 –d—– c:\windows\pss
2009-06-10 14:25 –d—– c:\program files\Trend Micro
2009-06-10 12:16 –d—– c:\program files\Spybot - Search & Destroy
2009-06-10 12:16 –d—– c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-06-09 17:04 –d—– c:\program files\Loaris Trojan Remover
2009-06-09 16:25 5,712 ——– c:\windows\system32\uacinit.dll
2009-06-09 16:25 224 ——– c:\windows\system32\UACpegowktusiuxtpe.dat
2009-06-09 16:22 –d—– c:\docume~1\redsta~1\applic~1\ptidl
2009-06-09 16:07 323,584 a——- c:\windows\system32\AUDIOGENIE2.DLL
2009-06-09 16:04 –d—– c:\windows\Replay Media Catcher
2009-06-08 15:57 –d—– c:\docume~1\redsta~1\applic~1\FileOpen
2009-05-31 14:55 406 a——- c:\windows\system32\ioloBootDefrag.cfg
2009-05-31 14:55 –d—– c:\docume~1\redsta~1\applic~1\iolo
2009-05-31 14:55 –d—– c:\docume~1\alluse~1\applic~1\iolo
2009-05-24 19:09 –ds—- c:\documents and settings\red star\UserData
2009-05-24 18:52 –d—– c:\documents and settings\Red Star
2009-05-24 18:36 15,688 a——- c:\windows\system32\lsdelete.exe
2009-05-24 18:24 64,160 a——- c:\windows\system32\drivers\Lbd.sys
2009-05-24 18:21 -cd-h— c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-24 18:21 –d—– c:\program files\Lavasoft

==================== Find3M ====================


============= FINISH: 15:28:45.76 ===============


DDS Attach log:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-05-14.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 11/10/2007 16:01:27
System Uptime: 06/11/2009 13:43:06 (-3550 hours ago)

Motherboard: Dell Inc. | | 0XD762
Processor: Intel® Pentium® M processor 1.73GHz | Microprocessor | 1730/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 20 GiB total, 4.866 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 7 GiB total, 3.387 GiB free.
F: is Removable
G: is FIXED (NTFS) - 10 GiB total, 2.123 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 11/10/2007 16:06:10 - System Checkpoint
RP2: 11/10/2007 16:19:42 - Installed TI_Inst

==== Installed Programs ======================


Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Shockwave Player
avast! Antivirus
Corel Paint Shop Pro X
Critical Update for Windows Media Player 11 (KB959772)
FLV Player
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Java™ 6 Update 6
LimeWire 4.18.3
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office XP Professional with FrontPage
Microsoft User-Mode Driver Framework Feature Pack 1.0
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Nero OEM
PeerGuardian 2.0
QuickTime
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB963027)
Spybot - Search & Destroy
Symantec Client Security
TI_Inst
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver

==== Event Viewer Messages From Past Week ========

11/06/2009 13:12:39, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AFD aswSP aswTdi eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SAVRT SAVRTPEL SYMTDI Tcpip
10/06/2009 21:39:06, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_1258.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:40, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10082.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:40, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10081.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:40, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10079.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:40, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10029.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:40, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10017.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:40, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10010.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:40, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10007.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:39, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10006.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:39, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_10000.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28599.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28598.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28597.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28595.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28594.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28593.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28592.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28591.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_21866.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:32, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_20905.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:31, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_20866.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:31, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_20261.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:31, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_20127.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:38:14, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28603.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:37:22, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_28605.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:37, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_1026.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_950.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_949.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_936.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_932.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_875.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_874.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_869.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_866.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:36, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_865.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:35, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_863.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:35, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_861.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:35, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_860.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:35, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_857.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:35, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_855.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:35, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_852.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:35, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_850.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:34, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_775.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:34, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_737.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:34, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_500.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:34, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_437.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
10/06/2009 21:36:34, information: Windows File Protection [64002] - File replacement was attempted on the protected system file c:\windows\system32\c_037.nls. This file was restored to the original version to maintain system stability. The file version of the system file is 0.0.0.1.
09/06/2009 23:14:14, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
09/06/2009 23:10:21, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
09/06/2009 22:46:08, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SAVRT SAVRTPEL SYMTDI Tcpip
09/06/2009 22:46:08, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
09/06/2009 22:46:08, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
09/06/2009 22:46:08, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
09/06/2009 22:46:08, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
09/06/2009 02:11:28, error: Dhcp [1002] - The IP address lease [removed] for the Network Card with network address 0015C51EBA89 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
07/06/2009 17:55:17, error: Dhcp [1002] - The IP address lease 192.168.100.10 for the Network Card with network address 0015C51EBA89 has been denied by the DHCP server [removed] (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================


Gmer log:


GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-06-12 01:26:29
Windows 5.1.2600 Service Pack 3


—- System - GMER 1.0.15 —-

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xAAA876B8]
SSDT 82C900D0 ZwConnectPort
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xAAA87574]
SSDT \??\C:\Program Files\Symantec\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xAAF31CC0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xAAA8714C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xAAA8764E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xAAA8708C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xAAA870F0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xAAA8776E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xAAA8772E]
SSDT \??\C:\Program Files\Symantec\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xAAF31F20]

—- Devices - GMER 1.0.15 —-

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip aswRdr.SYS (avast! TDI RDR Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp aswRdr.SYS (avast! TDI RDR Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp aswRdr.SYS (avast! TDI RDR Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)

—- Services - GMER 1.0.15 —-

Service system32\drivers\UACqgdkeqoyxjbnfva.sys (*** hidden *** ) [SYSTEM] UACd.sys <– ROOTKIT !!!

—- Registry - GMER 1.0.15 —-

Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@imagepath \systemroot\system32\drivers\UACqgdkeqoyxjbnfva.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@group file system
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@start 1
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@type 1
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@imagepath \systemroot\system32\drivers\UACqgdkeqoyxjbnfva.sys
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@group file system

—- EOF - GMER 1.0.15 —-
Hi

Thank you for your reply, regrettably I have to inform you that I had installed two programs in an attempt to combat the infection; Spybot SD and Avast! Antivirus.

Ok… no worries, the only real issue with this is you now have two Anti-virus programs running on your computer - Symantec AntiVirus | Avast! Antivirus. Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. I would strongly recommend you remove one of them.

P2P Warning!
IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

LimeWire 4.18.3

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur.
P2P file sharing used to be fairly safe. That is no longer true. I'd like you to read the Perils of P2P File Sharing where we explain why it's not a good idea to have them.
References for the risk of these programs can be found in these links: http://www.microsoft.com/windows/ie/commun…protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm
See Clean/Infected P2P Programs here

I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

Combofix
Download ComboFix from one of these locations (DO NOT download ComboFix from anywhere else but one of the provided links):
Link 1
Link 2
Link 3

**IMPORTANT !!! Save ComboFix.exe to your Desktop**

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    A guide to do this can be found here
  • Double click on ComboFix.exe & follow the prompts
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console
[external image: Posted Image]
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


Could you also run Gmer again please, following instructions previously posted.

To post in next reply:
Combofix log
New Gmer log
Update on how the computer is running
Thanks jmw3, I followed your instructions with regards to uninstalling Limewire. Avast! Antivirus was also uninstalled as it caused conflicts with Symantec Antivirus. I attempted to uninstall Symantec Antivirus. The reason for this, is that being an ex work laptop the Antivirus was locked down and as such, gave very restricted access to the user. This meant that I could not disable it as recommended, prior to using ComboFix. I followed instructions from the Symantec website to remove the program, which involved editing the registry and using their removal tool, and upon reboot received this message: "Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM" I decided to repair the existing Windows installation using a Win XP sp.2 cd and have been able to reach the desktop successfully. I am not sure if I have been able to fully clear the Symantec processes but at present the Symantec Antivirus and Client Firewall are not operating in the task bar. The infected laptop is not connected to the internet, and I have been liasing with you using a separate laptop. I apologise for these further problems, and have decided to wait for your instruction before doing anything else, in light of these new events. Thanks for your patience and I look forward to your reply.
Hello M0glis
Here's my suggestion: Run the Norton Removal Tool again - http://service1.symantec.com/Support/tsgen…005033108162039 - This should make sure there are no Symantec remnants left.
Then run ComboFix. It would be preferable if the computer was connected to the interent when you run ComboFix as we need to get the Recovery Console installed.
After Combofix you should install a new Anti-virus program. Here are a few links to some free versions:
1) Antivir PersonalEdition Classic- Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition - Free edition of the AVG anti-virus program for Windows.
Make sure you only install one.

Then post the logs I requested from my previous post.
Hi jmw3,

Thanks for the suggestions, I have done as you have requested.

Below, please find both the ComboFix and the Gmer logs.

With regards to laptop performance, when I attempt to open any program or go to explorer a windows installer pop-up appears for an Adobe Acrobat 7.0 installation, with a secondary pop-up saying 'error.'
In addition to this, upon opening internet explorer a windows installer pop-up appears saying:

'The feature you are trying to use is on a network source that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'PROPLUS.MSI' in the box below.'

I believe this may have been caused when I edited the registry or by my decision to repair the existing Windows installation as mentioned in my last post.

Any suggestions/ advice would be greatly appreciated.

Thanks again. - M0gs


ComboFix log:


ComboFix 09-06-12.02 - Red Star 13/06/2009 0:03.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.503.268 [GMT 1:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Client Firewall *enabled* {5CB76A43-5FAD-476B-B9FF-26FA61F13187}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\Red Star\Application Data\ptidl
c:\windows\system32\UACpegowktusiuxtpe.dat
c:\documents and settings\Red Star\Local Settings\Temporary Internet Files\fbk.sts
c:\windows\system32\uacinit.dll
c:\windows\winhelp.ini

—– BITS: Possible infected sites —–

hxxp://videoporntrue.net
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_UACD.SYS
——-\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-05-12 to 2009-06-12 )))))))))))))))))))))))))))))))
.

2009-06-12 17:15 . 2004-08-04 12:00 4677 -c–a-w- c:\windows\system32\dllcache\zeeverm.dll
2009-06-12 17:15 . 2004-08-04 12:00 41029 -c–a-w- c:\windows\system32\dllcache\zcorem.dll
2009-06-12 17:15 . 2004-08-04 12:00 36937 -c–a-w- c:\windows\system32\dllcache\zclientm.exe
2009-06-12 17:15 . 2004-08-04 12:00 29760 -c–a-w- c:\windows\system32\dllcache\znetm.dll
2009-06-12 17:15 . 2004-08-04 12:00 13894 -c–a-w- c:\windows\system32\dllcache\zonelibm.dll
2009-06-12 17:15 . 2004-08-04 12:00 113222 -c–a-w- c:\windows\system32\dllcache\zoneclim.dll
2009-06-12 17:13 . 2004-08-04 12:00 46592 -c–a-w- c:\windows\system32\dllcache\svcext51.dll
2009-06-12 17:12 . 2004-08-04 12:00 98304 -c–a-w- c:\windows\system32\dllcache\msir3jp.dll
2009-06-12 17:11 . 2004-08-04 12:00 13463552 -c–a-w- c:\windows\system32\dllcache\hwxjpn.dll
2009-06-12 17:10 . 2004-08-04 12:00 6656 -c–a-w- c:\windows\system32\dllcache\c_is2022.dll
2009-06-12 17:09 . 2004-08-04 12:00 829440 -c–a-w- c:\windows\system32\dllcache\inetmgr.dll
2009-06-12 17:06 . 2004-08-04 12:00 16384 -c–a-w- c:\windows\system32\dllcache\isignup.exe
2009-06-12 17:06 . 2004-08-04 12:00 150528 -c–a-w- c:\windows\system32\dllcache\uploadm.exe
2009-06-12 17:05 . 2004-08-04 12:00 32768 -c–a-w- c:\windows\system32\dllcache\icwdl.dll
2009-06-12 17:05 . 2004-08-04 12:00 86016 -c–a-w- c:\windows\system32\dllcache\icwconn2.exe
2009-06-12 17:05 . 2004-08-04 12:00 214528 -c–a-w- c:\windows\system32\dllcache\icwconn1.exe
2009-06-12 17:05 . 2004-08-04 12:00 20480 -c–a-w- c:\windows\system32\dllcache\inetwiz.exe
2009-06-12 17:02 . 2004-08-03 23:56 152576 —-a-w- c:\windows\system32\irftp.exe
2009-06-12 17:02 . 2004-08-03 23:56 8192 —-a-w- c:\windows\system32\wshirda.dll
2009-06-12 17:02 . 2004-08-03 23:56 27136 —-a-w- c:\windows\system32\irmon.dll
2009-06-12 17:02 . 2004-08-03 22:00 87424 —-a-w- c:\windows\system32\drivers\irda.sys
2009-06-12 16:57 . 2001-08-17 12:51 19584 —-a-w- c:\windows\system32\drivers\rasirda.sys
2009-06-12 16:53 . 2004-08-04 12:00 24661 -c–a-w- c:\windows\system32\dllcache\spxcoins.dll
2009-06-12 16:53 . 2004-08-04 12:00 24661 —-a-w- c:\windows\system32\spxcoins.dll
2009-06-12 16:53 . 2004-08-04 12:00 13312 -c–a-w- c:\windows\system32\dllcache\irclass.dll
2009-06-12 16:53 . 2004-08-04 12:00 13312 —-a-w- c:\windows\system32\irclass.dll
2009-06-12 14:11 . 2009-06-12 14:11 ——– d—–w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-06-11 01:37 . 2009-06-12 12:23 ——– d—–w- c:\temp\_avast4_
2009-06-10 23:15 . 2009-06-10 23:15 ——– d—–w- c:\program files\Alwil Software
2009-06-10 13:25 . 2009-06-10 13:25 ——– d—–w- c:\program files\Trend Micro
2009-06-10 11:16 . 2009-06-10 20:59 ——– d—–w- c:\program files\Spybot - Search & Destroy
2009-06-10 11:16 . 2009-06-10 19:38 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-06-09 15:22 . 2009-06-09 15:22 28392 —-a-w- c:\documents and settings\Red Star\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-09 15:07 . 2009-06-09 15:07 323584 —-a-w- c:\windows\system32\AUDIOGENIE2.DLL
2009-06-09 15:04 . 2009-06-09 15:04 ——– d—–w- c:\windows\Replay Media Catcher
2009-06-08 14:57 . 2009-06-08 14:57 ——– d—–w- c:\documents and settings\Red Star\Application Data\AdobeUM
2009-06-08 14:57 . 2009-06-08 14:57 ——– d—–w- c:\documents and settings\Red Star\Application Data\FileOpen
2009-06-08 14:57 . 2009-06-08 14:57 ——– d—–w- c:\documents and settings\Red Star\Local Settings\Application Data\Adobe
2009-05-31 13:55 . 2009-05-31 13:55 ——– d—–w- c:\documents and settings\Red Star\Application Data\iolo
2009-05-31 13:55 . 2009-05-31 13:55 ——– d—–w- c:\documents and settings\All Users\Application Data\iolo
2009-05-24 18:09 . 2009-05-24 18:09 ——– d-s—w- c:\documents and settings\Red Star\UserData
2009-05-24 17:54 . 2009-05-24 17:54 ——– d—–w- c:\documents and settings\Red Star\Local Settings\Application Data\Symantec
2009-05-24 17:36 . 2009-06-07 17:24 15688 —-a-w- c:\windows\system32\lsdelete.exe
2009-05-24 17:24 . 2009-05-24 17:23 64160 —-a-w- c:\windows\system32\drivers\Lbd.sys
2009-05-24 17:24 . 2009-05-24 17:24 ——– dc—-w- c:\windows\system32\DRVSTORE
2009-05-24 17:23 . 2009-05-24 17:23 64160 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\32\lbd.sys
2009-05-24 17:21 . 2009-05-24 17:21 ——– dc-h–w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-24 17:21 . 2009-03-12 08:17 2902048 -c–a-w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
2009-05-24 17:21 . 2009-05-24 17:21 ——– d—–w- c:\program files\Lavasoft
2009-05-24 17:21 . 2009-05-24 17:21 ——– d—–w- c:\documents and settings\All Users\Application Data\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-12 17:38 . 2007-10-11 14:56 87263 —-a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-06-12 17:04 . 2007-10-11 14:55 23348 -c–a-w- c:\windows\system32\emptyregdb.dat
2009-06-12 13:11 . 2007-10-11 16:08 40 —-a-w- c:\windows\system32\profile.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 144784]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-06-07 518488]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-09-15 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-09-15 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-09-15 118784]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AllAlertsDisabled"=dword:00000001
"TermService"=dword:00000001
"DisableMonitoring"=dword:00000001
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableUnicastResponsesToMulticastBroadcast"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\mmc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"%windir%\\system32\\sessmgr.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [24/05/2009 18:24 64160]
R2 Apple_Mach_Daemon;Apple_Mach_Daemon;c:\apple\Library\System\machd.exe [12/10/2007 08:21 72192]
R2 Apple_Netname_Server;Apple_Netname_Server;c:\apple\Library\System\nmserver.exe [12/10/2007 08:21 114688]
R2 APSMDrv;Intranet Server Client Software Usage driver;c:\windows\system32\drivers\APSMDrv.sys [30/10/2007 18:53 3223]
R2 APSMScan;Intranet Server Client Software Usage;c:\windows\system32\APSmscan.exe [30/10/2007 18:53 20480]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [11/10/2007 16:20 87936]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [09/03/2009 20:06 1005904]
S3 APSINV;APSINV;c:\windows\system32\drivers\APSINV.SYS [30/10/2007 18:53 23408]
S3 OracleOraHome81ClientCache;OracleOraHome81ClientCache;c:\apps\Oracle8\BIN\ONRSD.EXE [11/10/2007 16:40 411244]
.
Contents of the 'Scheduled Tasks' folder

2009-06-07 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 17:24]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-DesktopAlerter - c:\apps\DskAlert\DskAlert.exe


.
——- Supplementary Scan ——-
.
uStart Page = about:blank
IE: Convert link target to Adobe PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\apps\Office\Office10\EXCEL.EXE/3000
DPF: JavaConnect - hxxp://sametime/sametime/javaconnect/JavaConnect.cab
DPF: Oracle Express Web Agent 6_3_3 - hxxp://gvemsfmps01/oew-install/java/owa633.cab
DPF: Sametime Meeting Room Client ST30IF3 - hxxp://sametime/sametime/stmeetingroomclient/STMeetingRoomClient.cab
DPF: {A25BE7A9-3102-46B4-BAAE-462471B60ACB} - hxxp://sametime/sametime/javaconnect/InstallSTConnAgent.cab
DPF: {FA236A66-D7DA-11D3-80F3-0050DA0F154D}
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-13 00:08
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(568)
c:\windows\system32\PPEC32.DLL

- - - - - - - > 'explorer.exe'(3388)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\scardsvr.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\apps\LotusNotes\ntmulti.exe
c:\windows\system32\CF15934.exe
c:\program files\Apoint\hidfind.exe
c:\program files\Apoint\ApntEx.exe
.
**************************************************************************
.
Completion time: 2009-06-12 0:11 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-12 23:11

Pre-Run: 10,405,862,912 bytes free
Post-Run: 10,559,077,888 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

192 — E O F — 2009-05-14 14:32


Gmer log:


GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-06-13 01:01:11
Windows 5.1.2600 Service Pack 2


—- System - GMER 1.0.15 —-

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xAAD4E6B8]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xAAD4E574]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteValueKey [0xAAD4EA52]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xAAD4E14C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xAAD4E64E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xAAD4E08C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xAAD4E0F0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xAAD4E76E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xAAD4E72E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwSetValueKey [0xAAD4E8AE]

—- Devices - GMER 1.0.15 —-

AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)

—- Registry - GMER 1.0.15 —-

Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@start 1
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@type 1
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@imagepath \systemroot\system32\drivers\UACqgdkeqoyxjbnfva.sys
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@group file system

—- EOF - GMER 1.0.15 —-
Hi
Let's make sure you are free of malware then we'll have a look at those other issues.

CFScript
Close any open browsers.
Open notepad and copy/paste the text in the code box below into it:

Rootkit::
c:\windows\system32\drivers\UACqgdkeqoyxjbnfva.sys
Registry::
[HKLM\SYSTEM\ControlSet003\Services\UACd.sys]
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AllAlertsDisabled"=dword:00000000
"TermService"=dword:00000000
"DisableMonitoring"=dword:00000000
"AntiVirusDisableNotify"=dword:00000000
"UpdatesDisableNotify"=dword:00000000
DDS::
uStart Page = about:blank
DPF: {FA236A66-D7DA-11D3-80F3-0050DA0F154D}
Save this as CFScript.txt, in the same location as ComboFix.exe

[external image: Posted Image]

Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at "C:\ComboFix.txt"
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


Update Java Runtime
You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, & also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 14.
  • Download the latest version of Java Runtime Environment (JRE) 6 Here
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 14. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the Download button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs & remove all older versions of Java
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel
TFC (Temp File Cleaner)
Download TFC (Temp File Cleaner) by Old Timer Here & save it to your desktop.
  • Save any unsaved work. TFC Cleaner will close all open application windows
  • Double-click TFC.exe to run the program, your desktop will temporarily disappear
  • If prompted, click Yes to reboot
Note: Save your work.. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take any longer than a couple of minutes & may only take a few seconds. Only if needed will you be prompted to reboot.

Kaspersky Online Scan
Do an online scan with >Kaspersky Online Scanner<
  • Read through the requirements and privacy statement and click on Accept button
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run
  • When the downloads have finished, click on Settings
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan
  • Once the scan is complete, it will display the results. Click on View Scan Report
  • You will see a list of infected items there. Click on Save Report As…
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button
  • Please post this log in your next reply
To post in next reply:
Combofix log
Kaspersky Scan log
Hi jmw3,

Sorry for the delay in replying, as requested please find the new logs below.

If I may, I wanted to pick your brains on a few things, and I apologise if it detracts from the main topic.

- Unfortunately I discovered that another laptop of mine has a similiar type of infection, will a HDD format and a fresh installation of Windows fix the problem?
Or is there a good chance that the root kit and trojans will survive? I'm just curious and I will create a new topic, if I need to follow similiar procedures like the ones mentioned in this thread to combat the infection.

- Lastly, I recently bought a external HDD for file backups, moving data such as images, documents, videos, and music.
When moving files across to the external HDD from an infected laptop, what is the likely hood that the trojan and root kit files will also be transferred?
None of the selected files are in system or temp folders so is there a risk of spreading infection by doing this?

Thanks again for all your help.

M0gs


New ComboFix log:

ComboFix 09-06-12.02 - Red Star 13/06/2009 11:20.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.503.280 [GMT 1:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Red Star\Desktop\CFScript.txt
AV: avast! antivirus 4.8.1335 [VPS 090612-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Client Firewall *enabled* {5CB76A43-5FAD-476B-B9FF-26FA61F13187}
.

((((((((((((((((((((((((( Files Created from 2009-05-13 to 2009-06-13 )))))))))))))))))))))))))))))))
.

2009-06-13 10:24 . 2009-06-13 10:24 16384 —-atw- c:\temp\Perflib_Perfdata_530.dat
2009-06-12 23:37 . 2009-06-12 23:37 16384 —-atw- c:\temp\Perflib_Perfdata_5a0.dat
2009-06-12 23:16 . 2009-02-05 20:06 23152 —-a-w- c:\windows\system32\drivers\aswRdr.sys
2009-06-12 23:16 . 2009-02-05 20:06 51376 —-a-w- c:\windows\system32\drivers\aswTdi.sys
2009-06-12 23:16 . 2009-02-05 20:05 26944 —-a-w- c:\windows\system32\drivers\aavmker4.sys
2009-06-12 23:16 . 2009-02-05 20:04 97480 —-a-w- c:\windows\system32\AvastSS.scr
2009-06-12 23:16 . 2009-02-05 20:08 93296 —-a-w- c:\windows\system32\drivers\aswmon.sys
2009-06-12 23:16 . 2009-02-05 20:08 94032 —-a-w- c:\windows\system32\drivers\aswmon2.sys
2009-06-12 23:16 . 2009-02-05 20:07 114768 —-a-w- c:\windows\system32\drivers\aswSP.sys
2009-06-12 23:16 . 2009-02-05 20:07 20560 —-a-w- c:\windows\system32\drivers\aswFsBlk.sys
2009-06-12 23:15 . 2009-02-05 20:11 1256296 —-a-w- c:\windows\system32\aswBoot.exe
2009-06-12 17:41 . 2009-06-12 17:41 ——– d—–w- c:\windows\dell
2009-06-12 17:21 . 2006-09-15 16:49 139264 —-a-w- c:\windows\system32\igfxres.dll
2009-06-12 17:15 . 2004-08-04 12:00 4677 -c–a-w- c:\windows\system32\dllcache\zeeverm.dll
2009-06-12 17:15 . 2004-08-04 12:00 41029 -c–a-w- c:\windows\system32\dllcache\zcorem.dll
2009-06-12 17:15 . 2004-08-04 12:00 36937 -c–a-w- c:\windows\system32\dllcache\zclientm.exe
2009-06-12 17:15 . 2004-08-04 12:00 29760 -c–a-w- c:\windows\system32\dllcache\znetm.dll
2009-06-12 17:15 . 2004-08-04 12:00 13894 -c–a-w- c:\windows\system32\dllcache\zonelibm.dll
2009-06-12 17:15 . 2004-08-04 12:00 113222 -c–a-w- c:\windows\system32\dllcache\zoneclim.dll
2009-06-12 17:13 . 2004-08-04 12:00 46592 -c–a-w- c:\windows\system32\dllcache\svcext51.dll
2009-06-12 17:12 . 2004-08-04 12:00 98304 -c–a-w- c:\windows\system32\dllcache\msir3jp.dll
2009-06-12 17:11 . 2004-08-04 12:00 13463552 -c–a-w- c:\windows\system32\dllcache\hwxjpn.dll
2009-06-12 17:10 . 2004-08-04 12:00 6656 -c–a-w- c:\windows\system32\dllcache\c_is2022.dll
2009-06-12 17:09 . 2004-08-04 12:00 829440 -c–a-w- c:\windows\system32\dllcache\inetmgr.dll
2009-06-12 17:06 . 2004-08-04 12:00 16384 -c–a-w- c:\windows\system32\dllcache\isignup.exe
2009-06-12 17:06 . 2004-08-04 12:00 150528 -c–a-w- c:\windows\system32\dllcache\uploadm.exe
2009-06-12 17:05 . 2004-08-04 12:00 32768 -c–a-w- c:\windows\system32\dllcache\icwdl.dll
2009-06-12 17:05 . 2004-08-04 12:00 86016 -c–a-w- c:\windows\system32\dllcache\icwconn2.exe
2009-06-12 17:05 . 2004-08-04 12:00 214528 -c–a-w- c:\windows\system32\dllcache\icwconn1.exe
2009-06-12 17:05 . 2004-08-04 12:00 20480 -c–a-w- c:\windows\system32\dllcache\inetwiz.exe
2009-06-12 17:02 . 2004-08-03 23:56 152576 —-a-w- c:\windows\system32\irftp.exe
2009-06-12 17:02 . 2004-08-03 23:56 8192 —-a-w- c:\windows\system32\wshirda.dll
2009-06-12 17:02 . 2004-08-03 23:56 27136 —-a-w- c:\windows\system32\irmon.dll
2009-06-12 17:02 . 2004-08-03 22:00 87424 —-a-w- c:\windows\system32\drivers\irda.sys
2009-06-12 16:57 . 2001-08-17 12:51 19584 —-a-w- c:\windows\system32\drivers\rasirda.sys
2009-06-12 16:53 . 2004-08-04 12:00 24661 -c–a-w- c:\windows\system32\dllcache\spxcoins.dll
2009-06-12 16:53 . 2004-08-04 12:00 24661 —-a-w- c:\windows\system32\spxcoins.dll
2009-06-12 16:53 . 2004-08-04 12:00 13312 -c–a-w- c:\windows\system32\dllcache\irclass.dll
2009-06-12 16:53 . 2004-08-04 12:00 13312 —-a-w- c:\windows\system32\irclass.dll
2009-06-12 14:11 . 2009-06-12 14:11 ——– d—–w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-06-11 01:37 . 2009-06-13 10:24 ——– d—–w- c:\temp\_avast4_
2009-06-10 23:15 . 2009-06-10 23:15 ——– d—–w- c:\program files\Alwil Software
2009-06-10 13:25 . 2009-06-10 13:25 ——– d—–w- c:\program files\Trend Micro
2009-06-10 11:16 . 2009-06-10 20:59 ——– d—–w- c:\program files\Spybot - Search & Destroy
2009-06-10 11:16 . 2009-06-10 19:38 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-06-09 15:22 . 2009-06-09 15:22 28392 —-a-w- c:\documents and settings\Red Star\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-09 15:07 . 2009-06-09 15:07 323584 —-a-w- c:\windows\system32\AUDIOGENIE2.DLL
2009-06-09 15:04 . 2009-06-09 15:04 ——– d—–w- c:\windows\Replay Media Catcher
2009-06-08 14:57 . 2009-06-08 14:57 ——– d—–w- c:\documents and settings\Red Star\Application Data\AdobeUM
2009-06-08 14:57 . 2009-06-08 14:57 ——– d—–w- c:\documents and settings\Red Star\Application Data\FileOpen
2009-06-08 14:57 . 2009-06-08 14:57 ——– d—–w- c:\documents and settings\Red Star\Local Settings\Application Data\Adobe
2009-05-31 13:55 . 2009-05-31 13:55 ——– d—–w- c:\documents and settings\Red Star\Application Data\iolo
2009-05-31 13:55 . 2009-05-31 13:55 ——– d—–w- c:\documents and settings\All Users\Application Data\iolo
2009-05-24 18:09 . 2009-05-24 18:09 ——– d-s—w- c:\documents and settings\Red Star\UserData
2009-05-24 17:54 . 2009-05-24 17:54 ——– d—–w- c:\documents and settings\Red Star\Local Settings\Application Data\Symantec
2009-05-24 17:36 . 2009-06-07 17:24 15688 —-a-w- c:\windows\system32\lsdelete.exe
2009-05-24 17:24 . 2009-05-24 17:23 64160 —-a-w- c:\windows\system32\drivers\Lbd.sys
2009-05-24 17:24 . 2009-05-24 17:24 ——– dc—-w- c:\windows\system32\DRVSTORE
2009-05-24 17:23 . 2009-05-24 17:23 64160 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\32\lbd.sys
2009-05-24 17:21 . 2009-05-24 17:21 ——– dc-h–w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-24 17:21 . 2009-03-12 08:17 2902048 -c–a-w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
2009-05-24 17:21 . 2009-05-24 17:21 ——– d—–w- c:\program files\Lavasoft
2009-05-24 17:21 . 2009-05-24 17:21 ——– d—–w- c:\documents and settings\All Users\Application Data\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-12 17:38 . 2007-10-11 14:56 87263 —-a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-06-12 17:04 . 2007-10-11 14:55 23348 -c–a-w- c:\windows\system32\emptyregdb.dat
2009-06-12 13:11 . 2007-10-11 16:08 40 —-a-w- c:\windows\system32\profile.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 144784]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-06-07 518488]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-09-15 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-09-15 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-09-15 118784]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableUnicastResponsesToMulticastBroadcast"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\mmc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"%windir%\\system32\\sessmgr.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [24/05/2009 18:24 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [13/06/2009 00:16 114768]
R2 Apple_Mach_Daemon;Apple_Mach_Daemon;c:\apple\Library\System\machd.exe [12/10/2007 08:21 72192]
R2 Apple_Netname_Server;Apple_Netname_Server;c:\apple\Library\System\nmserver.exe [12/10/2007 08:21 114688]
R2 APSMDrv;Intranet Server Client Software Usage driver;c:\windows\system32\drivers\APSMDrv.sys [30/10/2007 18:53 3223]
R2 APSMScan;Intranet Server Client Software Usage;c:\windows\system32\APSmscan.exe [30/10/2007 18:53 20480]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [13/06/2009 00:16 20560]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [09/03/2009 20:06 1005904]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [11/10/2007 16:20 87936]
S3 APSINV;APSINV;c:\windows\system32\drivers\APSINV.SYS [30/10/2007 18:53 23408]
S3 OracleOraHome81ClientCache;OracleOraHome81ClientCache;c:\apps\Oracle8\BIN\ONRSD.EXE [11/10/2007 16:40 411244]
.
Contents of the 'Scheduled Tasks' folder

2009-06-07 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 17:24]
.
.
——- Supplementary Scan ——-
.
IE: Convert link target to Adobe PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\apps\Adobe\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\apps\Office\Office10\EXCEL.EXE/3000
DPF: JavaConnect - hxxp://sametime/sametime/javaconnect/JavaConnect.cab
DPF: Oracle Express Web Agent 6_3_3 - hxxp://gvemsfmps01/oew-install/java/owa633.cab
DPF: Sametime Meeting Room Client ST30IF3 - hxxp://sametime/sametime/stmeetingroomclient/STMeetingRoomClient.cab
DPF: {A25BE7A9-3102-46B4-BAAE-462471B60ACB} - hxxp://sametime/sametime/javaconnect/InstallSTConnAgent.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-13 11:25
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(576)
c:\windows\system32\PPEC32.DLL

- - - - - - - > 'explorer.exe'(2648)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\windows\system32\scardsvr.exe
c:\progra~1\COMMON~1\MICROS~1\VS7Debug\mdm.exe
c:\apps\LotusNotes\ntmulti.exe
c:\program files\Apoint\ApntEx.exe
c:\program files\Apoint\hidfind.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-06-13 11:29 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-13 10:29
ComboFix2.txt 2009-06-12 23:11

Pre-Run: 10,481,978,368 bytes free
Post-Run: 10,467,509,760 bytes free

180 — E O F — 2009-05-14 14:32


Kaspersky Scan log

——————————————————————————–
KASPERSKY ONLINE SCANNER 7.0 REPORT
Saturday, June 13, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Saturday, June 13, 2009 16:54:45
Records in database: 2339119
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
G:\

Scan statistics:
Files scanned: 52496
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:49:10

No malware has been detected. The scan area is clean.

The selected area was scanned.
Hi

- Unfortunately I discovered that another laptop of mine has a similiar type of infection, will a HDD format and a fresh installation of Windows fix the problem?

Yes. A format & re-install will fix the problem.

Lastly, I recently bought a external HDD for file backups, moving data such as images, documents, videos, and music.
When moving files across to the external HDD from an infected laptop, what is the likely hood that the trojan and root kit files will also be transferred?
None of the selected files are in system or temp folders so is there a risk of spreading infection by doing this?

Files such as photos, documents will be OK. Videos & music however you need to be careful with. So long as they are from a trustworthy source (not downloaded through P2P etc.) then they should be OK. Also be careful with .exe files due to the possibility of them being patched.

Your last ComboFix log & Kaspersky log look good by the way. I notice however that ComboFix flagged both Symantec AV & Avast running. I think you said you uninstalled Symantec:
AV: avast! antivirus 4.8.1335 [VPS 090612-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Client Firewall *enabled* {5CB76A43-5FAD-476B-B9FF-26FA61F13187}

If that's the case then it looks like Symantec has not been deregistered from the WMI. Let me know what the status is here & we'll deregister Symantec if you like.

Other than that are you experiencing any other issues?
Hi jmw3, I thought I'd managed to uninstall Symantec AV, obviously its more resilient than I thought! hehe If its possible I'd like to deregister Symantec WMI please, and also there is just the small issue regarding the Adobe Acrobat 7.0 installation pop-up, and the 'PROPLUS.MSI' installation pop-up as I mentioned in previous posts. Other than that, the laptop seems to be running fine, thanks again for all your help. This malware issue is a concern, just curious whats your thoughts on Ubuntu and Suse? regarding malware and general usage? Cheers, M0gs
Follow these instructions for de-registering Symantec AntiVirus Corporate Edition & Symantec Client Firewall Firewall:

**Note: Make sure you only delete Symantec products
  • Click Start > Run & copy/paste wbemtest into the Run box then click OK
  • Click Connect
  • Copy/paste root/securitycenter into the Namespace box then click Connect
  • Click Query
  • Copy/paste SELECT * FROM AntiVirusProduct under Enter Query then click Apply
  • If there is more than one result, it means there is more than one Antivirus program registered
  • Double-click on each result to view the properties for that Antivirus product
  • Identify the product(s) registered by scrolling down to companyName then click Close
  • In the Query Result window, click Delete for any Antivirus software that is no longer installed
  • Click Query
  • Copy/paste SELECT * FROM FirewallProduct under Enter Query then click Apply
  • If there is more than one result, it means there is more than one Firewall program registered
  • Double-click on each result to view the properties for that Firewall product
  • Identify the product(s) registered by scrolling down to companyName then click Close
  • In the Query Result window, click Delete for any Firewall software that is no longer installed
  • Click Close then Exit
With regard to the error messages, have you recently tried to install Adobe Acrobat 7?
Hi

Go to this Microsoft Support Page & download & install the Windows Installer Cleanup Utility. Once installed run the tool & remove any installations you no longer want.
*NOTE*: This tool will only remove Windows Installer Information, not the actual program.

Let me know if this fixes those error messages your getting.
Hi jmw3, Sorry I haven't had a chance to try out your suggestions yet, I should be able to test them later and give you an update. Thanks, M0gs

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI