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[Resolved] my task manager is disabled & regedit is also disb

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this is the log file rfom hijack this.. pls help me i really need your help and my laptop is having an error or the system encountered an error.. pls help me with this ..thanks.. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:23:17 AM, on 5/28/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Globe Telecom\Click Fix\bin\sprtcmd.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Program Files\Panda Security\Panda Antivirus 2008\PsCtrls.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Globe Telecom\Click Fix\bin\sprtsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\DOCUME~1\kdclms\LOCALS~1\Temp\wingpikk.exe C:\WINDOWS\system32\wuauclt.exe C:\DOCUME~1\kdclms\LOCALS~1\Temp\winckvt.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\hijack this\HijackThis\HijackThis.exe O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Antivirus 2008\APVXDWIN.EXE" /s O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [globe] C:\Program Files\Globe Telecom\Click Fix\bin\sprtcmd.exe /P globe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Global Startup: Bluetooth.lnk = ? O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Send to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIC273~1\Office12\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus 2008\PsCtrls.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: SupportSoft Sprocket Service (globe) (sprtsvc_globe) - SupportSoft, Inc. - C:\Program Files\Globe Telecom\Click Fix\bin\sprtsvc.exe – End of file - 5383 bytes
Hi teachtech, welcome to the forum.


To make cleaning this machine easier
  • Please do not uninstall/install any programs unless asked to
    It is more difficult when files/programs are appearing in/disappearing from the logs.
  • Please do not run any scans other than those requested
  • Please follow all instructions in the order posted
  • All logs/reports, etc.. must be posted in Notepad. Please ensure that word wrap is unchecked. In notepad click format, uncheck word wrap if it is checked.
  • Do not attach any logs/reports, etc.. unless specifically requested to do so.
  • If you have problems with or do not understand the instructions, Please ask before continuing.
  • Please stay with this thread until given the All Clear. A absence of symptoms does not mean a clean machine.


Download Dr.Web CureIt to the desktop:
  • Doubleclick the drweb-cureit icon to start the program.
  • press start
  • Allow the program to run the initial express scan
  • This will scan the files currently running in memory. If something is found, click the YES button when it asks you if you want to cure it. This is only a short scan.
    Note: A pop up may appear during this phase suggesting you purchase their program - click the X at the top right corner of this pop-up to close it.
  • Once the scan is complete, the results will be displayed
  • on the menu bar, click file and choose report list.
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Note:this report will need to be renamed to Dr.Web.txt in order to post it on the forum.
  • Close Dr.Web Cureit.
  • Please post the Dr.Web.txt report in your next reply
hi oldman960, thanks for the reply to my post..i was kinda worried that the virus might ruined my laptop so what i did is that i reformat my laptop since it's new i idon't have important files yet.. and install some anti virus & anti spyware.. but really thanks for the help.. lol :wavey:
hi oldman960, thanks for the reply to my post..i was kinda worried that the virus might ruined my laptop so what i did is that i reformat my laptop since it's new i idon't have important files yet.. and install some anti virus & anti spyware.. but really thanks for the help.. lol :wavey:
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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