windows is being forced to shut down after mcaffe tell me that it blocked the virus
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:29:36 AM, on 5/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.
THEN
To ensure that I get all the information this log will need to be attached (instructions at the end) if it is to large to attach then upload to Mediafire and post the sharing link.
OK if you are of a nervous disposition then don't watch this programme running as virtual blood is being spilled I am having to remove two Messenger extensions with your system as they are infected. You may need to re-instal messenger, but maybe not
Start OTS. Copy/Paste the information in the quotebox below into the pane where it says "Paste fix here" and then click the Run Fix button.
[Kill Explorer]
[Unregister Dlls]
[Win32 Services - Safe List]
YY -> (AddFiltrEapHost) AddFiltr AddFiltrEapHost [Win32_Own | Auto | Stopped] -> C:\WINDOWS\System32\accwizo.exe
YY -> (Viewpoint Manager Service) Viewpoint Manager Service [Win32_Own | Auto | Stopped] ->
[Registry - Safe List]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-811087814-2228388653-4020833321-1006\] > -> HKEY_USERS\S-1-5-21-811087814-2228388653-4020833321-1006\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{C4069E3A-68F1-403E-B40E-20066696354B}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer Extensions [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\
YN -> {e2e2dd38-d088-4134-82b7-f2ba38496583}:Exec [HKLM] -> C:\WINDOWS\Network Diagnostic\xpnetdiag.exe [Menu: @xpsp3res.dll,-20001]
YN -> {FB5F1910-F110-11d2-BB9E-00C04F795683}:Exec [HKLM] -> C:\Program Files\Messenger\msmsgs.exe [Button: Messenger]
YN -> {FB5F1910-F110-11d2-BB9E-00C04F795683}:Exec [HKLM] -> C:\Program Files\Messenger\msmsgs.exe [Menu: Windows Messenger]
< Internet Explorer Extensions [HKEY_USERS\S-1-5-21-811087814-2228388653-4020833321-1006\] > -> HKEY_USERS\S-1-5-21-811087814-2228388653-4020833321-1006\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45}" [HKLM] -> [Reg Error: Key error.]
< SecurityProviders [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\\SecurityProviders
*SecurityProviders* -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\\SecurityProviders
YY -> digiwet.dll -> C:\WINDOWS\System32\digiwet.dll
< SecurityProviders [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\\SecurityProviders
[Files/Folders - Created Within 30 Days]
NY -> file.bat -> C:\WINDOWS\file.bat
NY -> sonce122730.dat -> C:\WINDOWS\sonce122730.dat
NY -> 3080855458.dat -> C:\WINDOWS\System32\3080855458.dat
NY -> accwizo.exe -> C:\WINDOWS\System32\accwizo.exe
NY -> ld08.exe -> C:\WINDOWS\ld08.exe
NY -> digiwet.dll -> C:\WINDOWS\System32\digiwet.dll
[Files/Folders - Modified Within 30 Days]
NY -> file.bat -> C:\WINDOWS\file.bat
NY -> sonce122730.dat -> C:\WINDOWS\sonce122730.dat
NY -> 3080855458.dat -> C:\WINDOWS\System32\3080855458.dat
NY -> ld08.exe -> C:\WINDOWS\ld08.exe
NY -> accwizo.exe -> C:\WINDOWS\System32\accwizo.exe
NY -> digiwet.dll -> C:\WINDOWS\System32\digiwet.dll
NY -> pdfupd.exe -> C:\Documents and Settings\keith\Local Settings\Temp\pdfupd.exe
[File - Lop Check]
NY -> Viewpoint -> C:\Documents and Settings\All Users\Application Data\Viewpoint
NY -> WildTangent -> C:\Documents and Settings\All Users\Application Data\WildTangent
NY -> Viewpoint -> C:\Documents and Settings\keith\Application Data\Viewpoint
[Empty Temp Folders]
[Start Explorer]
The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new OTS log.
THEN
[external image: Posted Image] Please download Malwarebytes' Anti-Malware from Here.
Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
I will review the information when it comes back in.
Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.
Process Explorer.EXE killed successfully!
[Win32 Services - Safe List]
No service named AddFiltrEapHost was found to stop!
No service named AddFiltrEapHost was found to delete!
File move failed. C:\WINDOWS\System32\accwizo.exe scheduled to be moved on reboot.
No service named Viewpoint Manager Service was found to stop!
No service named Viewpoint Manager Service was found to delete!
File not found.
[Registry - Safe List]
Registry value HKEY_USERS\S-1-5-21-811087814-2228388653-4020833321-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{e2e2dd38-d088-4134-82b7-f2ba38496583}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{e2e2dd38-d088-4134-82b7-f2ba38496583}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.
Registry value HKEY_USERS\S-1-5-21-811087814-2228388653-4020833321-1006\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45}\ not found.
Registry delete failed. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\\SecurityProviders: digiwet.dll scheduled to be deleted on reboot.
File C:\WINDOWS\System32\digiwet.dll not found.
[Files/Folders - Created Within 30 Days]
File C:\WINDOWS\file.bat not found!
File C:\WINDOWS\sonce122730.dat not found!
File move failed. C:\WINDOWS\System32\3080855458.dat scheduled to be moved on reboot.
File move failed. C:\WINDOWS\System32\accwizo.exe scheduled to be moved on reboot.
File C:\WINDOWS\ld08.exe not found!
File C:\WINDOWS\System32\digiwet.dll not found!
[Files/Folders - Modified Within 30 Days]
File C:\WINDOWS\file.bat not found!
File C:\WINDOWS\sonce122730.dat not found!
File move failed. C:\WINDOWS\System32\3080855458.dat scheduled to be moved on reboot.
File C:\WINDOWS\ld08.exe not found!
File move failed. C:\WINDOWS\System32\accwizo.exe scheduled to be moved on reboot.
File C:\WINDOWS\System32\digiwet.dll not found!
File C:\Documents and Settings\keith\Local Settings\Temp\pdfupd.exe not found!
[File - Lop Check]
File C:\Documents and Settings\All Users\Application Data\Viewpoint not found!
File C:\Documents and Settings\All Users\Application Data\WildTangent not found!
File C:\Documents and Settings\keith\Application Data\Viewpoint not found!
[Empty Temp Folders]
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
User's Temporary Internet Files folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\mcafee_FeAaO7uAbGwhV9G scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_5eqjs031OdbHU5n scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_MBTFkcs04aI1lkA scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_w1Dth6H3lGXwwnk scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\sqlite_8iOhpnYwHNsRWaP scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\sqlite_eDgzJ0uK1C3uxni scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\sqlite_T2pfdMTjcM927kn scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\sqlite_UCsoQediGAUuJQS scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
RecycleBin -> emptied.
Explorer started successfully
< End of fix log >
OTS by OldTimer - Version 3.0.2.5 fix logfile created on 05282009_144515
Files moved on Reboot…
C:\WINDOWS\System32\accwizo.exe moved successfully.
C:\WINDOWS\System32\3080855458.dat moved successfully.
File C:\WINDOWS\temp\mcafee_FeAaO7uAbGwhV9G not found!
File C:\WINDOWS\temp\mcmsc_5eqjs031OdbHU5n not found!
File C:\WINDOWS\temp\mcmsc_MBTFkcs04aI1lkA not found!
File C:\WINDOWS\temp\mcmsc_w1Dth6H3lGXwwnk not found!
File C:\WINDOWS\temp\sqlite_8iOhpnYwHNsRWaP not found!
File C:\WINDOWS\temp\sqlite_eDgzJ0uK1C3uxni not found!
File C:\WINDOWS\temp\sqlite_T2pfdMTjcM927kn not found!
File C:\WINDOWS\temp\sqlite_UCsoQediGAUuJQS not found!
Registry entries deleted on Reboot…
Registry delete failed. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\\SecurityProviders: digiwet.dll scheduled to be deleted on reboot.
📎OTS.Txt
Now the best part of the day —– Your log now appears clean
A good workman always cleans up after himself so..Run OTListit and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Do not show hidden files and folders.
Click Yes to confirm.
Click OK.
[external image: Posted Image] Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems
Upgrading Java:
Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
Click the "Download" button to the right.
Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
Click on Continue.
Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java version.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")
XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
Select Start > All Programs > Accessories > System tools > System Restore.
On the dialogue box that appears select Create a Restore Point
Click NEXT
Enter a name e.g. Clean
Click CREATE
You now have a clean restore point, to get rid of the bad ones:
Select Start > All Programs > Accessories > System tools > Disk Cleanup.
In the Drop down box that appears select your main drive e.g. C
Click OK
The System will do some calculation and the display a dialogue box with TABS
Select the More Options Tab.
At the bottom will be a system restore box with a CLEANUP button click this
Accept the Warning and select OK again, the program will close and you are done
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
SpywareBlaster to help prevent spyware from installing in the first place.
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.
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