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[Closed] Computer running SLLLOOOWWWW

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I'm running really slow, my activity is only at 25% but the green HD activity blinking light is solid (rarely flickers). Here's my latest log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:59:42 PM, on 5/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Microsoft Application Virtualization Client\sftdcc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.ncm.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ncm.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.ncm.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9090
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,"C:\Program Files\Microsoft Application Virtualization Client\sftdcc.exe"
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: 890166 helper - {A48FE9AC-DD02-4FF7-9211-B7BA9A2C8BF2} - C:\WINDOWS\system32\890166\890166.dll (file missing)
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SoftGridTray] "C:\Program Files\Microsoft Application Virtualization Client\SFTTray.exe" /autostart
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe"
O4 - HKUS\S-1-5-19\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.appold
O15 - Trusted Zone: http://*.dev.corporate.ncm
O15 - Trusted Zone: http://ncmhelpdesk.corporate.ncm
O15 - Trusted Zone: http://ncmtrackit.corporate.ncm
O15 - Trusted Zone: http://sprrs.corporate.ncm
O15 - Trusted Zone: http://tstrpt2k.corporate.ncm
O15 - Trusted Zone: http://*.corporate.ncm
O15 - Trusted Zone: http://appold.dcn.rcm
O15 - Trusted Zone: http://*.dcn.rcm
O15 - Trusted Zone: http://*.dev.ncm
O15 - Trusted Zone: http://webmail.nationalcinemedia.com
O15 - Trusted Zone: http://www.nationalcinemedia.com
O15 - Trusted Zone: http://intranet.ncm.com
O15 - Trusted Zone: http://media.ncm.com
O15 - Trusted Zone: http://sprrstest.ncm.com
O15 - Trusted Zone: http://*.ncm.com
O15 - Trusted Zone: http://*.rcmportal
O15 - Trusted Zone: http://www.regalcinemedia.com
O15 - Trusted Zone: http://*.tst.ncm
O15 - ESC Trusted Zone: http://*.appold
O15 - ESC Trusted Zone: http://*.appsrv
O15 - ESC Trusted Zone: http://ncmtrackit.corporate.ncm
O15 - ESC Trusted Zone: http://sprrs.corporate.ncm
O15 - ESC Trusted Zone: http://tstrpt2k.corporate.ncm
O15 - ESC Trusted Zone: http://*.corporate.ncm
O15 - ESC Trusted Zone: http://sharepoint.corporate.reg
O15 - ESC Trusted Zone: http://appsrv.dcn.cm
O15 - ESC Trusted Zone: http://appold.dcn.rcm
O15 - ESC Trusted Zone: http://appsrv.dcn.rcm
O15 - ESC Trusted Zone: http://*.dcn.rcm
O15 - ESC Trusted Zone: http://*.dev.ncm
O15 - ESC Trusted Zone: http://webmail.nationalcinemedia.com
O15 - ESC Trusted Zone: http://*.nationalcinemedia.com
O15 - ESC Trusted Zone: http://intranet.ncm.com
O15 - ESC Trusted Zone: http://media.ncm.com
O15 - ESC Trusted Zone: http://proposal.dev.ncm.com
O15 - ESC Trusted Zone: http://sprrstest.ncm.com
O15 - ESC Trusted Zone: http://*.ncm.com
O15 - ESC Trusted Zone: http://*.tst.ncm
O15 - ESC Trusted Zone: http://*.appold (HKLM)
O15 - ESC Trusted Zone: http://*.appsrv (HKLM)
O15 - ESC Trusted Zone: http://ncmtrackit.corporate.ncm (HKLM)
O15 - ESC Trusted Zone: http://sprrs.corporate.ncm (HKLM)
O15 - ESC Trusted Zone: http://tstrpt2k.corporate.ncm (HKLM)
O15 - ESC Trusted Zone: http://*.corporate.ncm (HKLM)
O15 - ESC Trusted Zone: http://sharepoint.corporate.reg (HKLM)
O15 - ESC Trusted Zone: http://appsrv.dcn.cm (HKLM)
O15 - ESC Trusted Zone: http://appold.dcn.rcm (HKLM)
O15 - ESC Trusted Zone: http://appsrv.dcn.rcm (HKLM)
O15 - ESC Trusted Zone: http://*.dcn.rcm (HKLM)
O15 - ESC Trusted Zone: http://*.dev.ncm (HKLM)
O15 - ESC Trusted Zone: http://webmail.nationalcinemedia.com (HKLM)
O15 - ESC Trusted Zone: http://*.nationalcinemedia.com (HKLM)
O15 - ESC Trusted Zone: http://intranet.ncm.com (HKLM)
O15 - ESC Trusted Zone: http://media.ncm.com (HKLM)
O15 - ESC Trusted Zone: http://proposal.dev.ncm.com (HKLM)
O15 - ESC Trusted Zone: http://sprrstest.ncm.com (HKLM)
O15 - ESC Trusted Zone: http://*.ncm.com (HKLM)
O15 - ESC Trusted Zone: http://*.tst.ncm (HKLM)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo…toUploader5.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corporate.ncm
O17 - HKLM\Software\..\Telephony: DomainName = corporate.ncm
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corporate.ncm
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corporate.ncm
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = corporate.ncm
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

–
End of file - 13831 bytes
Hi,

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Post that log back here.

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done two logs should open:
  • DDS.txt
  • Attach.txt
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
First off thanks for your help! Here you go: Malwarebytes' Anti-Malware 1.37 Database version: 2182 Windows 5.1.2600 Service Pack 3 5/26/2009 2:15:18 PM mbam-log-2009-05-26 (14-15-18).txt Scan type: Quick Scan Objects scanned: 131928 Time elapsed: 19 minute(s), 2 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 7 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 2 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\z444.z444mgr (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\z444.z444mgr.1 (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{f7d09218-46d7-4d3d-9b7f-315204cd0836} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{a48fe9ac-dd02-4ff7-9211-b7ba9a2c8bf2} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{e63648f7-3933-440e-b4f6-a8584dd7b7eb} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a48fe9ac-dd02-4ff7-9211-b7ba9a2c8bf2} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a48fe9ac-dd02-4ff7-9211-b7ba9a2c8bf2} (Trojan.BHO) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Program Files\TinyProxy (Trojan.Proxy) -> Quarantined and deleted successfully. C:\WINDOWS\system32\890166 (Trojan.BHO) -> Quarantined and deleted successfully. Files Infected: C:\WINDOWS\f49f4daa.dat (Worm.Koobface) -> Quarantined and deleted successfully. DDS (Ver_09-05-14.01) - NTFSx86 Run by [removed] at 14:40:59.60 on Tue 05/26/2009 Internet Explorer: 7.0.5730.13 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.276 [GMT -6:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Symantec AntiVirus\SavRoam.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe C:\WINDOWS\system32\SearchIndexer.exe C:\WINDOWS\system32\CCM\CcmExec.exe C:\Program Files\Microsoft Application Virtualization Client\sftdcc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Analog Devices\SoundMAX\SMTray.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Microsoft Office Communicator\Communicator.exe C:\Program Files\Windows Desktop Search\WindowsSearch.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Documents and Settings\psatterley\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.ncm.com uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7 uDefault_Page_URL = hxxp://www.ncm.com mDefault_Page_URL = hxxp://www.ncm.com uInternet Settings,ProxyOverride = ;*.local uInternet Settings,ProxyServer = http=127.0.0.1:9090 uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll mWinlogon: Userinit=c:\windows\system32\userinit.exe,"c:\program files\microsoft application virtualization client\sftdcc.exe", BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe uRun: [Communicator] "c:\program files\microsoft office communicator\Communicator.exe" mRun: [Smapp] c:\program files\analog devices\soundmax\SMTray.exe mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe" mRun: [vptray] c:\progra~1\symant~1\VPTray.exe mRun: [igfxtray] c:\windows\system32\igfxtray.exe mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe mRun: [igfxpers] c:\windows\system32\igfxpers.exe mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [SoftGridTray] "c:\program files\microsoft application virtualization client\SFTTray.exe" /autostart mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe dRun: [Communicator] "c:\program files\microsoft office communicator\Communicator.exe" dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" dRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat" StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe mPolicies-explorer: NoWelcomeScreen = 1 (0x1) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL Trusted Zone: appold Trusted Zone: corporate.ncm Trusted Zone: corporate.ncm\*.dev Trusted Zone: corporate.ncm\ncmhelpdesk Trusted Zone: corporate.ncm\ncmtrackit Trusted Zone: corporate.ncm\sprrs Trusted Zone: corporate.ncm\tstrpt2k Trusted Zone: dcn.rcm Trusted Zone: dcn.rcm\appold Trusted Zone: dev.ncm Trusted Zone: nationalcinemedia.com\webmail Trusted Zone: nationalcinemedia.com\www Trusted Zone: ncm.com Trusted Zone: ncm.com\intranet Trusted Zone: ncm.com\media Trusted Zone: ncm.com\sprrstest Trusted Zone: rcmportal Trusted Zone: regalcinemedia.com\www Trusted Zone: tst.ncm DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: avgrsstarter - avgrsstx.dll Notify: igfxcui - igfxdev.dll Notify: NavLogon - c:\windows\system32\NavLogon.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\psatte~1\applic~1\mozilla\firefox\profiles\168esf4t.default\ FF - prefs.js: browser.startup.homepage - hxxp://workamajig.ncm.com/ FF - prefs.js: network.proxy.ftp - 208.178.13.130 FF - prefs.js: network.proxy.ftp_port - 3128 FF - prefs.js: network.proxy.gopher - [removed] FF - prefs.js: network.proxy.gopher_port - 3128 FF - prefs.js: network.proxy.http - [removed] FF - prefs.js: network.proxy.http_port - 3128 FF - prefs.js: network.proxy.socks - [removed] FF - prefs.js: network.proxy.socks_port - 3128 FF - prefs.js: network.proxy.ssl - 208.178.13.130 FF - prefs.js: network.proxy.ssl_port - 3128 FF - prefs.js: network.proxy.type - 1 FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll ============= SERVICES / DRIVERS =============== R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-15 64160] R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-5 325896] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-5 27784] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-5 108552] R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-12-19 337592] R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-12-19 54968] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-5 298776] R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-3-7 192160] R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-3-7 169632] R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-3-17 115952] R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-1-14 226656] R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2009-2-16 424808] R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-3-17 1799408] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-26 101936] R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090526.004\naveng.sys [2009-5-26 89104] R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090526.004\navex15.sys [2009-5-26 876144] R3 sftfs;sftfs;c:\program files\microsoft application virtualization client\drivers\SftFSXP.sys [2009-2-16 465752] R3 sftplay;sftplay;c:\program files\microsoft application virtualization client\drivers\sftplayxp.sys [2009-2-16 188264] R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [2009-2-16 21864] R3 sftvol;sftvol;c:\program files\microsoft application virtualization client\drivers\SftVolXP.sys [2009-2-16 12648] R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2009-2-16 186728] S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 953168] =============== Created Last 30 ================ 2009-05-26 13:55 –d—– c:\docume~1\psatte~1\applic~1\Malwarebytes 2009-05-26 13:55 40,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2009-05-26 13:55 19,096 a——- c:\windows\system32\drivers\mbam.sys 2009-05-26 13:55 –d—– c:\program files\Malwarebytes' Anti-Malware 2009-05-26 13:55 –d—– c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-05-20 13:59 –d—– c:\program files\Trend Micro 2009-05-20 12:31 –d-h— c:\windows\PIF 2009-05-20 10:09 –d—– c:\program files\Microsoft 2009-05-20 10:08 –d—– c:\program files\Windows Live SkyDrive 2009-05-20 10:06 –d—– c:\program files\common files\Windows Live 2009-05-15 14:14 15,688 a——- c:\windows\system32\lsdelete.exe 2009-05-15 11:43 64,160 a——- c:\windows\system32\drivers\Lbd.sys 2009-05-15 11:30 -cd-h— c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F} 2009-05-15 11:30 –d—– c:\program files\Lavasoft 2009-05-05 12:08 –d-h— C:\$AVG8.VAULT$ 2009-05-05 11:55 108,552 a——- c:\windows\system32\drivers\avgtdix.sys 2009-05-05 11:55 11,952 a——- c:\windows\system32\avgrsstx.dll 2009-05-05 11:55 325,896 a——- c:\windows\system32\drivers\avgldx86.sys 2009-05-05 11:55 –d—– c:\windows\system32\drivers\Avg 2009-05-05 11:54 –d—– c:\program files\AVG 2009-05-05 11:54 –d—– c:\docume~1\alluse~1\applic~1\avg8 2009-04-29 17:03 –d—– c:\docume~1\psatte~1\applic~1\Windows Search ==================== Find3M ==================== 2009-03-06 08:22 284,160 a——- c:\windows\system32\pdh.dll 2009-03-02 18:18 826,368 a——- c:\windows\system32\wininet.dll 2009-01-08 10:13 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009010820090109\index.dat ============= FINISH: 14:41:25.06 ===============

Attachments:

Hi,

I notice that you have 2 AntiVirus programs running (AVG and Symantec). While this may seem like a good idea, multiple AntiVirus programs running at the same time can conflict with each other as well as slowing your system down unnecessarily. I recommend you pick one of them and remove the other. AVG is a great, free AntiVirus so I would personally recommend that you get rid of Symantec, which is often known to be a resource hog.

Have you set the Firefox proxy yourself?

Click Start >> Control Panel >> Add/Remove Programs. Find and Remove the following items:
Java™ 6 Update 3
Java™ 6 Update 5

If you see anything else on the list that you don't need or use, Remove them as well.


Open HijackThis. Hit Do A System Scan Only. Place a check next to the following items (if present):
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;*.local
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9090
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')


Close all browsers and windows except for HijackThis and click Fix Checked.


Reboot your computer.


Installing Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 13.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 13, The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language and save it to your desktop.
  • Close any programs you may have running - especially any web browsers.
  • Then from your desktop double-click on jre-6u13-windowsi586.exe to install the newest version.
Post a new HijackThis log and let me know how things are running now.
Hi, Thanks for the info. It's actually a company computer so our department uses the proxy to get over the firewall. I've uninstalled the Java but haven't disabled any of the HJT settings yet because I wanted to verify it wouldn't interfere with any of our current proxy settings.
If we're talking the Firefox proxies then that's fine. I didn't recognize them straight off so I wanted to know if they have been set by you. The HJT lines I've asked you to fix are for IE, and I recognize those ones as a couple that come with Malware, and can prevent Internet Access from IE. If you are OK with everything, proceed with the rest of the instructions in my last post. Feel free to ask any questions you may have if you are unsure.

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