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Post #1 last edited
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:05 AM, on 5/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

My computer has been running very slow, and recently I got a critical message on my toolbar saying I had a trojan. I ran Malware and nothing came up. Then I did a scan with PC tools Spyware Doctor. It said I had 14 infections and three Trojan.fakealerts, which were critical. I do not have the full version, so I havent been able to remove them. This is making me a little nervous, and I was hoping you guys could take care of it for me before I needed to buy the full coverage or if indeed, it was a problem. thanks alot for the look.

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exeddc0570d0e9e01f

C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\PC Registry Cleaner\PCRegistryCleaner.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32Info.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Gamevance - {0ED403E8-470A-4a8a-85A4-D7688CFE39A3} - (no file)
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DriverCure] C:\Program Files\ParetoLogic\DriverCure\DriverCure.exe -scan
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1235225359187
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1235225345796
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: Ventrilo - Unknown owner - C:\Program Files\VentSrv\ventrilo_svc.exe (file missing)

–
End of file - 8472 bytes
Post #2
Hi kitzie,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please don't edit your logs. I need to see reports just as the tool makes them. There are lines missing in your HJT log. I don't know if you accidently removed them or did it on purpose. I just need you to not modify them. Thank you.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3 last edited
thanks for the look.

I installed ATF and ran it.

I updated and ran Malwarebytes and here is the log

Malwarebytes' Anti-Malware 1.36
Database version: 2162
Windows 5.1.2600 Service Pack 3

5/21/2009 7:05:05 AM
mbam-log-2009-05-21 (07-05-05).txt

Scan type: Quick Scan
Objects scanned: 86271
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2e59498d-7e44-4452-9044-0973b080b9e8} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f02fabcb-92dd-475a-98af-14217bd50746} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Here is the new Hijack log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:32:58 AM, on 5/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32Info.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1235225359187
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1235225345796
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: Ventrilo - Unknown owner - C:\Program Files\VentSrv\ventrilo_svc.exe (file missing)

–
End of file - 9031 bytes
The computer had to reboot after the first malware scan. AFter rebooting it was very slow in repopulating desktop. It does seem to be acting alright right now.
Post #4
kitzie,

I need you to run the following scan: Eset Online Scanner

  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start. The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button. The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\ProgramFiles\EsetOnlineScanner\log.txt into your next reply.
Post #5
I have tried to run the eset scan, but it completely stopped at 85 % with no threats detected at that time. I waited three hours, but it just froze there, not scanning another file.Nothing else would run on the computer. I had to reboot, and now I am able to surf around, but with great difficulty. I will try to run the scan overnight, and see what happens. Just wanted to let you know what was going on.
Post #6
Also, when I try to open the browser, the resident shield alert opens with the following message. C\Documents and Settings\kathy weigel\Application Data\Mozilla\Firefos\Profiles\default.ufx\cookies.sqlie. Found tracking cookie Realmedia Potentially dangerous. Do you want me to heal this at this time, or what?
Post #7
kitzie,

If ESET won't run, maybe we need to dig a little deeper.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #8
Here is the Combofix log

ComboFix 09-05-21.03 - kathy weigel 05/22/2009 6:43.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.1951 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Start Menu\PAV
c:\windows\patch.exe
c:\windows\system32\open.ico

.
((((((((((((((((((((((((( Files Created from 2009-04-22 to 2009-05-22 )))))))))))))))))))))))))))))))
.

2009-05-21 15:32 . 2009-05-21 15:32 ——– d—–w c:\program files\ESET
2009-05-18 22:21 . 2009-05-18 12:38 15688 —-a-w c:\windows\system32\lsdelete.exe
2009-05-18 12:37 . 2009-05-18 12:37 539512 —-a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\Ad-AwareCommand.exe
2009-05-18 12:37 . 2009-05-18 12:37 552808 —-a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\Ad-AwareAdmin.exe
2009-05-18 12:37 . 2009-05-18 12:37 2324808 —-a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\Ad-Aware.exe
2009-05-18 12:37 . 2009-05-18 12:37 626000 —-a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\AAWWSC.exe
2009-05-18 12:37 . 2009-05-18 12:37 516440 —-a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\AAWTray.exe
2009-05-18 12:37 . 2009-05-18 12:37 953168 —-a-w c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\AAWService.exe
2009-05-18 12:35 . 2009-05-18 12:35 ——– dc-h–w c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-18 12:35 . 2009-03-12 08:17 2902048 -c–a-w c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
2009-05-18 12:21 . 2009-05-18 22:21 ——– d—–w c:\program files\Adware Professional
2009-05-16 23:41 . 2008-12-11 13:38 159600 —-a-w c:\windows\system32\drivers\pctgntdi.sys
2009-05-16 23:40 . 2009-04-03 16:18 130936 —-a-w c:\windows\system32\drivers\PCTCore.sys
2009-05-16 23:40 . 2008-12-18 17:16 73840 —-a-w c:\windows\system32\drivers\PCTAppEvent.sys
2009-05-16 23:40 . 2009-05-16 23:42 ——– d—–w c:\program files\Common Files\PC Tools
2009-05-16 23:40 . 2008-12-10 16:36 64392 —-a-w c:\windows\system32\drivers\pctplsg.sys
2009-05-16 23:40 . 2009-05-22 10:32 ——– d—–w c:\program files\Spyware Doctor
2009-05-16 23:40 . 2009-05-16 23:40 ——– d—–w c:\documents and settings\kathy weigel\Application Data\PC Tools
2009-05-16 23:40 . 2009-05-16 23:40 ——– d—–w c:\documents and settings\All Users\Application Data\PC Tools
2009-05-16 11:19 . 2009-05-16 11:19 ——– d—–w c:\documents and settings\kathy weigel\Application Data\DriverCure
2009-05-16 11:19 . 2009-05-16 15:08 ——– d—–w c:\documents and settings\All Users\Application Data\DriverCure
2009-05-16 11:19 . 2009-05-16 11:19 ——– d—–w c:\documents and settings\All Users\Application Data\ParetoLogic
2009-05-15 12:07 . 2009-05-18 22:31 ——– d—–w c:\documents and settings\All Users\Application Data\SITEguard
2009-05-15 12:07 . 2009-05-15 12:07 ——– d—–w c:\program files\STOPzilla!
2009-05-15 12:07 . 2009-05-22 11:48 ——– d—–w c:\documents and settings\All Users\Application Data\STOPzilla!
2009-05-15 12:07 . 2009-05-15 12:07 ——– d—–w c:\program files\Common Files\iS3
2009-05-15 11:49 . 2009-05-15 11:49 ——– d—–w c:\program files\Common Files\Uninstall
2009-05-13 20:28 . 2009-05-13 20:28 17408 —-a-r c:\windows\system32\SZIO5.dll
2009-05-13 20:27 . 2009-05-13 20:27 294912 —-a-r c:\windows\system32\SZBase5.dll
2009-05-13 20:27 . 2009-05-13 20:27 540672 —-a-r c:\windows\system32\SZComp5.dll
2009-05-12 19:13 . 2009-05-12 19:13 61328 —-a-r c:\windows\system32\drivers\SZKG.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-22 11:49 . 2008-06-17 13:00 ——– d—a-w c:\documents and settings\All Users\Application Data\TEMP
2009-05-22 11:48 . 2009-05-22 11:48 744 —-a-w c:\windows\system32\drivers\kgpcpy.cfg
2009-05-21 15:29 . 2009-01-25 16:17 ——– d—–w c:\documents and settings\All Users\Application Data\ATTToolbar
2009-05-21 15:29 . 2009-02-14 13:28 ——– d—–w c:\documents and settings\kathy weigel\Application Data\AVGTOOLBAR
2009-05-21 13:46 . 2004-11-23 23:47 ——– d—–w c:\program files\World of Warcraft
2009-05-21 11:59 . 2008-10-01 04:11 ——– d—–w c:\program files\Malwarebytes' Anti-Malware
2009-05-21 11:50 . 2008-11-07 12:57 2967799 —-a-w c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-05-20 13:47 . 2009-02-14 13:29 11952 —-a-w c:\windows\system32\avgrsstx.dll
2009-05-20 13:47 . 2009-02-14 13:29 325896 —-a-w c:\windows\system32\drivers\avgldx86.sys
2009-05-20 13:47 . 2009-02-14 13:28 27784 —-a-w c:\windows\system32\drivers\avgmfx86.sys
2009-05-20 13:47 . 2009-02-14 13:29 108552 —-a-w c:\windows\system32\drivers\avgtdix.sys
2009-05-18 12:35 . 2004-07-23 22:09 ——– d—–w c:\program files\Lavasoft
2009-05-16 15:07 . 2008-06-11 01:42 ——– d—–w c:\documents and settings\All Users\Application Data\SupportSoft
2009-04-23 02:26 . 2007-09-26 21:04 ——– d—–w c:\program files\Zylom Games
2009-04-20 12:04 . 2008-08-14 13:07 ——– d—–w c:\documents and settings\kathy weigel\Application Data\OpenOffice.org2
2009-04-20 12:02 . 2008-08-14 13:09 1 —-a-w c:\documents and settings\kathy weigel\Application Data\OpenOffice.org2\user\uno_packages\cache\stamp.sys
2009-04-20 03:56 . 2009-04-01 23:08 ——– d—–w c:\program files\Mystery Case Files - Madame Fate
2009-04-06 20:32 . 2008-09-30 23:50 38496 —-a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 20:32 . 2008-09-30 23:50 15504 —-a-w c:\windows\system32\drivers\mbam.sys
2009-04-01 23:10 . 2009-04-01 23:07 ——– d—–w c:\documents and settings\All Users\Application Data\BigFishGamesCache
2009-04-01 23:07 . 2009-04-01 23:07 0 —-a-w c:\program files\temp01
2009-04-01 23:07 . 2009-04-01 23:07 ——– d—–w c:\program files\bfgclient
2009-03-27 15:56 . 2009-03-27 15:56 126976 —-a-r c:\windows\system32\IS3HTUI5.dll
2009-03-27 15:55 . 2009-03-27 15:55 393216 —-a-r c:\windows\system32\IS3DBA5.dll
2009-03-27 15:55 . 2009-03-27 15:55 372736 —-a-r c:\windows\system32\IS3UI5.dll
2009-03-27 15:55 . 2009-03-27 15:55 61440 —-a-r c:\windows\system32\IS3Hks5.dll
2009-03-27 15:54 . 2009-03-27 15:54 23040 —-a-r c:\windows\system32\IS3XDat5.dll
2009-03-27 15:54 . 2009-03-27 15:54 221184 —-a-r c:\windows\system32\IS3Win325.dll
2009-03-27 15:54 . 2009-03-27 15:54 94208 —-a-r c:\windows\system32\IS3Inet5.dll
2009-03-27 15:53 . 2009-03-27 15:53 90112 —-a-r c:\windows\system32\IS3Svc5.dll
2009-03-27 15:50 . 2009-03-27 15:50 716800 —-a-r c:\windows\system32\IS3Base5.dll
2006-09-22 23:04 . 2006-09-22 23:04 774144 —-a-w c:\program files\RngInterstitial.dll
2006-09-04 19:13 . 2004-11-05 21:04 10022 –sha-w c:\windows\SYSTEM32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-03-15 122933]
"ATT-SST_McciTrayApp"="c:\program files\ATT-SST\McciTrayApp.exe" [2008-09-02 1529856]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-20 1947928]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-12-08 1173384]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
2008-05-02 08:42 72208 —-a-w c:\program files\Common Files\Logitech\Bluetooth\LBTWLgn.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-20 13:47 11952 —-a-w c:\windows\SYSTEM32\avgrsstx.dll

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32
"wave1"= serwvdrv.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk]
backup=c:\windows\pss\HP Photosmart Premier Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech SetPoint.lnk]
backup=c:\windows\pss\Logitech SetPoint.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ymetray.lnk]
backup=c:\windows\pss\ymetray.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^kathy weigel^Start Menu^Programs^Startup^OpenOffice.org 2.4.lnk]
backup=c:\windows\pss\OpenOffice.org 2.4.lnkStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\2wSysTray
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCDRealtime
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCPitstop Optimize Registration Reminder
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QOELOADER
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\tgcmd
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VetTray
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ViewMgr
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Zone Labs Client

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Diskeeper"=2 (0x2)
"AOL ACS"=2 (0x2)
"SBService"=2 (0x2)
"SAVScan"=3 (0x3)
"ose"=3 (0x3)
"Automatic LiveUpdate Scheduler"=2 (0x2)
"Ati HotKey Poller"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" /r
"MSConfig"=c:\windows\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
"DwlClient"=c:\program files\Common Files\Dell\EUSW\Support.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\PandaAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\PandaFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.10.2.5302-to-1.11.0.5428-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.11.1.5462-to-1.11.2.5464-enUS-downloader.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.11.2.5464-to-1.12.0.5595-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.12.0.5595-to-1.12.1.5875-enUS-downloader.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.12.x-to-2.0.1-enUS-patch-downloader.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.3-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.4.6314-to-2.0.5.6320-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.3.6299-to-2.0.5.6320-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.5.6320-to-2.0.6.6337-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.6.6337-to-2.0.7.6383-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.7.6383-to-2.0.8.6403-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.8.6403-to-2.0.10.6448-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.10.6448-to-2.0.12.6546-enUS-downloader.exe"=
""= :Yahoo! Music Jukebox
"c:\\WINDOWS\\SYSTEM32\\dpvsetup.exe"=
"c:\\Program Files\\World of Warcraft\\Repair.exe"=
"c:\\Program Files\\att-nap\\McciBrowser.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.1.0.9767-to-3.1.1.9806-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\Launcher.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

R0 Lbd;Lbd;c:\windows\SYSTEM32\DRIVERS\Lbd.sys [5/18/2009 7:38 AM 64160]
R0 PCTCore;PCTools KDS;c:\windows\SYSTEM32\DRIVERS\PCTCore.sys [5/16/2009 6:40 PM 130936]
R0 szkg5;szkg;c:\windows\SYSTEM32\DRIVERS\SZKG.sys [5/12/2009 2:13 PM 61328]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [2/14/2009 8:29 AM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [2/14/2009 8:29 AM 108552]
R1 SSHDRV65;SSHDRV65;c:\windows\SYSTEM32\DRIVERS\SSHDRV65.sys [7/23/2004 6:04 PM 120320]
R1 SSHDRV79;SSHDRV79;c:\windows\SYSTEM32\DRIVERS\SSHDRV79.sys [7/23/2004 6:43 PM 75264]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2/14/2009 8:28 AM 908568]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2/14/2009 8:28 AM 298776]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 2:06 PM 953168]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [5/16/2009 6:40 PM 348752]
S3 AvFlt;Antivirus Filter Driver;c:\windows\system32\drivers\av5flt.sys –> c:\windows\system32\drivers\av5flt.sys [?]
S3 EraserUtilDrv10730;EraserUtilDrv10730;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilDrv10730.sys –> c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilDrv10730.sys [?]
S3 SMC2862W;SMC2862W-G EZ Connect g 802.11g Wireless USB 2.0 Adapter Driver;c:\windows\system32\DRIVERS\2862WICB.sys –> c:\windows\system32\DRIVERS\2862WICB.sys [?]

— Other Services/Drivers In Memory —

*Deregistered* - mchInjDrv
.
Contents of the 'Scheduled Tasks' folder

2009-05-18 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 12:37]
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-PRISMSVR - (no file)


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.att.net
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uLocal Page = \blank.htm
mStart Page = hxxp://www.comcast.net/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mWindow Title = Windows Internet Explorer provided by Comcast
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
IE: &Search
LSP: c:\program files\Common Files\iS3\Anti-Spyware\iS3lsp.dll
Trusted Zone: motive.com\patttbc.att
DPF: Microsoft XML Parser for Java
FF - ProfilePath - c:\documents and settings\kathy weigel\Application Data\Mozilla\Firefox\Profiles\default.ufx\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\ToolbarFF\components\vmAVGConnector.dll
FF - plugin: c:\documents and settings\All Users\Application Data\Zylom\ZylomGamesPlayer\npzylomgamesplayer.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npracplug.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npzylomgamesplayer.dll
FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-22 06:49
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(680)
c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
c:\program files\common files\logitech\bluetooth\LBTServ.dll

- - - - - - - > 'explorer.exe'(3964)
c:\program files\Spyware Doctor\pctgmhk.dll
c:\program files\Common Files\iS3\Anti-Spyware\iS3lsp.dll
.
———————— Other Running Processes ————————
.
c:\windows\SYSTEM32\LEXBCES.EXE
c:\windows\SYSTEM32\Crypserv.exe
c:\program files\Intel\Intel Application Accelerator\IAANTmon.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\windows\SYSTEM32\msiexec.exe
c:\program files\Spyware Doctor\pctsSvc.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\windows\SYSTEM32\wdfmgr.exe
c:\program files\AVG\AVG8\avgcsrvx.exe
c:\windows\SYSTEM32\WBEM\UNSECAPP.EXE
c:\windows\SYSTEM32\wscntfy.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
.
**************************************************************************
.
Completion time: 2009-05-22 6:54 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-22 11:54

Pre-Run: 41,922,043,904 bytes free
Post-Run: 41,928,916,992 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

276
Post #9
kitzie,

You've got some remnants from and old Symantec (Norton) install.

Use the link below to see how to run the Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgen…005033108162039

Then please see if ESET online will work for you.
Post #10
I removed the rest of NOrton with the removal tool I was able to run the eset scan this time Here is the log ESETSmartInstaller@High as downloader log: all ok ESETSmartInstaller@High as downloader log: all ok esets_scanner_update returned -1 esets_gle=53251 ESETSmartInstaller@High as downloader log: all ok ESETSmartInstaller@High as downloader log: all ok # version=6 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.5863 # api_version=3.0.2 # EOSSerial=6bf6a5dc7c86454aabed4bd652d03f94 # end=finished # remove_checked=false # archives_checked=false # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2009-05-22 11:58:06 # local_time=2009-05-22 06:58:06 (-0600, Central Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=1026 37 83 97 2094150156250 # scanned=73882 # found=0 # cleaned=0 # scan_time=2595
Post #12
Here is the new Hijack This Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:09 AM, on 5/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1235225359187
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1235225345796
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: Ventrilo - Unknown owner - C:\Program Files\VentSrv\ventrilo_svc.exe (file missing)

–
End of file - 8511 bytes
The computer is running very slow at this time. It seems to hang up when I am moving from site to site and loading screens.
But if it looks good, I am happy with it. I dont understand why these programs say I have all these infections though. Are they not valid then, and if so, its all good, I am gonna remove them so they dont keep making me nervous thinking something is really going on when its not. thanks for the all your help again
Post #13
kitzie,

I dont understand why these programs say I have all these infections though.

I don't understand. What programs? What are they telling you is infected?
Post #14 last edited
I think maybe I am just getting paranoid. I have a trial version of PC's Spyware Doctor. If I run that it comes up with 2 threats and 168 infections. Is this just a ploy to get you to buy the program, cuz if you say i'm good. then I 'm good. I see what it is doing I think. Is it picking up the quarantined items that the combo fix vaulted, and counting them? It is also showing a Catch me infection in the registry keys. I th ink I will just delete that program, what do you think? And should I remove the Combo fix now, or does it keep running or what? Sorry if this is confusing, I just want to make sure I am ok thanks again for all your trouble :)
Post #15
kitzie,

Spyware Doctor is a reputable program. It won't purposefully give you false positives. After you follow the directions below, those warnings should go away. Be sure to let me know if they don't.

Log looks good :D


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.
  • [external image: Posted Image]
The above procedure will:
  • Implement some cleanup procedures.
  • Reset System Restore.

Please re-enable any security that was disabled.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:

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