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Spyware / Malware / Virus Removal

[Resolved] Trojan.Agent and HackingTools_Redbutton

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
MalwareBytes found and "removed" Trojan.Agent. TrendMicro found and "cleaned" HackingTools_Redbutton. This is the 2nd time that MalwareBytes as reported Trojan.Agent on my machine this week. Call me paranoid, but I don't trust any Anti-Malware program anymore. Can someone please look at my HJT log and let me know if the system is clean or not?

Thanks guys.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:18:51 AM, on 5/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\OfcAoSMgr.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\web\service\ofcservice.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\DbServer.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sportscitycyclery.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [OE] C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.164.109.25.72
O15 - Trusted Zone: *.207.130.86.35
O15 - Trusted Zone: *.ahm-ownerlink.com
O15 - Trusted Zone: *.ahmdealer.com
O15 - Trusted Zone: http://www.arinet.com
O15 - Trusted Zone: *.edcor.com
O15 - Trusted Zone: *.in.honda.com
O15 - Trusted Zone: http://www.in.honda.com
O15 - Trusted Zone: *.honda.com
O15 - Trusted Zone: *.hondacars.com
O15 - Trusted Zone: http://www.sullivansmt.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - https://www.polarisdealers.com/Files/Controls/Print/smsx.cab
O16 - DPF: {297DE2B6-509A-4B36-93C5-A65276606900} (RRAAINAX_02.RRAAINAX) - http://www.in.honda.com/rraaapps/rraasec/c…AX/RraainAX.CAB
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers…vex-2.2.4.8.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1195847434312
O16 - DPF: {9BBB3919-F518-4D06-8209-299FC243FC2A} (Encrypt Class) - https://partsadmin/SMB/console/html/root/AtxEnc.cab
O16 - DPF: {9DCD8EB7-E925-45C9-9321-8CA843FBED3C} (Security Server Management Console) - https://partsadmin/SMB/console/html/root/AtxConsole.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E001C731-5E37-4538-A5CB-8168736A2360} (Confirmation) - http://91.199.104.31/cab/ActiveQscan.cab
O23 - Service: Google Update Service (gupdate1c98588431d8e61) (gupdate1c98588431d8e61) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: Trend Micro Plug-in Manager (OfcAoSMgr) - Trend Micro Inc. - C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\OfcAoSMgr.exe
O23 - Service: Trend Micro Security Server Master Service (ofcservice) - Trend Micro Inc. - C:\Program Files\Trend Micro\Security Server\PCCSRV\web\service\ofcservice.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
O23 - Service: Trend Micro Client/Server Security Agent Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe

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End of file - 8689 bytes
Post #2
Hi SportsCityIT,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Hi TomK,

Thanks for the help. I followed your instructions. The logs are posted below.

The computer does not seem to be doing anyting out of the ordinary.

SportsCityIT

MALWAYRE BYTES LOG:

Malwarebytes' Anti-Malware 1.36
Database version: 2123
Windows 5.1.2600 Service Pack 3

5/13/2009 9:37:02 AM
mbam-log-2009-05-13 (09-37-02).txt

Scan type: Quick Scan
Objects scanned: 91659
Time elapsed: 6 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ctfmon.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\ctfmon.exe (Trojan.Agent) -> Delete on reboot.

HJT LOG:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:44 AM, on 5/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\OfcAoSMgr.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\web\service\ofcservice.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\DbServer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sportscitycyclery.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [OE] C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.164.109.25.72
O15 - Trusted Zone: *.207.130.86.35
O15 - Trusted Zone: *.ahm-ownerlink.com
O15 - Trusted Zone: *.ahmdealer.com
O15 - Trusted Zone: http://www.arinet.com
O15 - Trusted Zone: *.edcor.com
O15 - Trusted Zone: *.in.honda.com
O15 - Trusted Zone: http://www.in.honda.com
O15 - Trusted Zone: *.honda.com
O15 - Trusted Zone: *.hondacars.com
O15 - Trusted Zone: http://www.sullivansmt.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - https://www.polarisdealers.com/Files/Controls/Print/smsx.cab
O16 - DPF: {297DE2B6-509A-4B36-93C5-A65276606900} (RRAAINAX_02.RRAAINAX) - http://www.in.honda.com/rraaapps/rraasec/c…AX/RraainAX.CAB
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers…vex-2.2.4.8.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1195847434312
O16 - DPF: {9BBB3919-F518-4D06-8209-299FC243FC2A} (Encrypt Class) - https://partsadmin/SMB/console/html/root/AtxEnc.cab
O16 - DPF: {9DCD8EB7-E925-45C9-9321-8CA843FBED3C} (Security Server Management Console) - https://partsadmin/SMB/console/html/root/AtxConsole.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E001C731-5E37-4538-A5CB-8168736A2360} (Confirmation) - http://91.199.104.31/cab/ActiveQscan.cab
O23 - Service: Google Update Service (gupdate1c98588431d8e61) (gupdate1c98588431d8e61) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: Trend Micro Plug-in Manager (OfcAoSMgr) - Trend Micro Inc. - C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\OfcAoSMgr.exe
O23 - Service: Trend Micro Security Server Master Service (ofcservice) - Trend Micro Inc. - C:\Program Files\Trend Micro\Security Server\PCCSRV\web\service\ofcservice.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
O23 - Service: Trend Micro Client/Server Security Agent Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe

–
End of file - 8924 bytes
Post #4
SportsCityIT,

  • Please open HijackThis and run Do a system scan only
  • Check the boxes next to ONLY the entries listed below(if present):
    • O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
      O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O15 - Trusted Zone: *.164.109.25.72
      O15 - Trusted Zone: *.207.130.86.35
      O15 - Trusted Zone: *.ahm-ownerlink.com
      O15 - Trusted Zone: *.ahmdealer.com
      O15 - Trusted Zone: http://www.arinet.com
      O15 - Trusted Zone: *.edcor.com
      O15 - Trusted Zone: *.in.honda.com
      O15 - Trusted Zone: http://www.in.honda.com
      O15 - Trusted Zone: *.honda.com
      O15 - Trusted Zone: *.hondacars.com
      O15 - Trusted Zone: http://www.sullivansmt.com
  • Close all programs except for HijackThis.
  • Click on Fix checked
  • A box will pop up asking you if you wish to fix the selected items. Please choose YES.
  • Once it has fixed them, please exit/close HijackThis.


Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
Post #5
Hi TomK, The items in 015-Trusted Zone are all websites I use daily. Do these truly have to be deleted? I so, then I guess I can just add them again afterwards. Thanks
Post #6
SportsCityIT, They don't have to be in the Trusted Zone to be used. When you put things in the Trusted Zone, you are telling your security programs to ignore anything that comes from them. This is like locking your front door but leaving your garage door unlocked. That said, it you are just going to add them back to the Trusted Zone, then don't bother removing them. They don't have to be deleted.
Post #7
Holy carp** that took a long time! :popcorn: HOLY DOUBLE CRAPOLA!!! None of those files have ever shown up in any scan, by any Anti-Virus or Anti-Malware program before. I even had Kaspersky installed on this machine for a month and they never showed up. OUCH. :pullhair: KASPERSKY LOG: ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0 REPORT Wednesday, May 13, 2009 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Program database last update: Wednesday, May 13, 2009 19:55:28 Records in database: 2173738 ——————————————————————————– Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: A:\ C:\ D:\ E:\ F:\ Scan statistics: Files scanned: 100449 Threat name: 8 Infected objects: 13 Suspicious objects: 20 Duration of the scan: 04:20:07 File name / Threat name / Threats count C:\Documents and Settings\Employee\Local Settings\Application Data\Identities\{A6DB26B1-B229-4142-ABB7-8648E4326A9F}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1 C:\Documents and Settings\Employee\Local Settings\Application Data\Identities\{A6DB26B1-B229-4142-ABB7-8648E4326A9F}\Microsoft\Outlook Express\E.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 2 C:\Documents and Settings\Employee\Local Settings\Application Data\Identities\{A6DB26B1-B229-4142-ABB7-8648E4326A9F}\Microsoft\Outlook Express\Ebay Purchases.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1 C:\Documents and Settings\Employee\Local Settings\Application Data\Identities\{A6DB26B1-B229-4142-ABB7-8648E4326A9F}\Microsoft\Outlook Express\Ebay.dbx Infected: Trojan-Spy.HTML.Bayfraud.ln 1 C:\Documents and Settings\Employee\Local Settings\Application Data\Identities\{A6DB26B1-B229-4142-ABB7-8648E4326A9F}\Microsoft\Outlook Express\Ebay.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 4 C:\Documents and Settings\Employee\Local Settings\Application Data\Identities\{A6DB26B1-B229-4142-ABB7-8648E4326A9F}\Microsoft\Outlook Express\Ebay.dbx Infected: Trojan-Spy.HTML.Bayfraud.jk 1 C:\Documents and Settings\Employee\Local Settings\Application Data\Identities\{A6DB26B1-B229-4142-ABB7-8648E4326A9F}\Microsoft\Outlook Express\Ebay.dbx Infected: Trojan-Spy.HTML.Bayfraud.kh 2 C:\Documents and Settings\Employee\Local Settings\Application Data\Identities\{A6DB26B1-B229-4142-ABB7-8648E4326A9F}\Microsoft\Outlook Express\PayPal.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 4 C:\Documents and Settings\Employee\Local Settings\Application Data\Microsoft\Outlook\Barb2006.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 7 C:\Documents and Settings\Employee\Local Settings\Application Data\Microsoft\Outlook\Barb2006.pst Infected: Trojan-Spy.HTML.Bayfraud.ln 1 C:\Documents and Settings\Employee\Local Settings\Application Data\Microsoft\Outlook\Barb2006.pst Infected: Trojan-Spy.HTML.Bayfraud.jk 1 C:\Documents and Settings\Employee\Local Settings\Application Data\Microsoft\Outlook\Barb2006.pst Infected: Trojan-Spy.HTML.Bayfraud.kh 2 C:\Documents and Settings\Employee\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Infected: Trojan-Spy.Win32.Zbot.sot 1 C:\Documents and Settings\Employee\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1 C:\LSLOAD\apps\vnc-4_1_1-x86_win32.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4110 1 C:\LSLOAD\apps\vnc-4_1_1-x86_win32.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 1 C:\LSLOAD\setup.exe Infected: not-a-virus:RiskTool.Win32.FWDisabler.a 1 C:\Program Files\Trend Micro\Security Server\PCCSRV\Virus\PARTSADMIN_1241707479.0 Infected: Trojan-Spy.Win32.Zbot.sot 1 The selected area was scanned. Is that really a Trojan in my Trend Micro directory? :smack:
Post #8
SportsCityIT,

Basically you have bunch of infected emails.

Is that really a Trojan in my Trend Micro directory?

That trojan is again related to an infected email. I believe that is quarantined file that Kaspersky found.

You have infected emails in your Outlook Express program in the deleted items folder, the E folder, the Ebay folder, the Ebay purchases folder, and the Paypal folder. You also have infected emails in the Outlook program in your Outlook folder and in your Barb2006 folder. I can't tell which emails are infected. You need to go through all of your email in each of these folders and delete everything you don't need/want/recognize. Odds are that the infected emails will have attachments or at least links. Don't open any attachments or click on any links. When you are done, please empty the deleted items folder.

Please download the OTMoveIt3 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg

:Files
C:\Program Files\Trend Micro\Security Server\PCCSRV\Virus\PARTSADMIN_1241707479.0

:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Then please give me another HijackThis log.
Post #9
Morning,

Here are the OTMoveIt, and HJT logs.

OTMI:

========== PROCESSES ==========
Process explorer.exe killed successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Program Files\Trend Micro\Security Server\PCCSRV\Virus\PARTSADMIN_1241707479.0 moved successfully.
========== COMMANDS ==========
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\Employee\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temp\Perflib_Perfdata_30c.dat scheduled to be deleted on reboot.
Network Service Temp folder emptied.
File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\JET6F5E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_184.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_218.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_4b0.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_8b0.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
Temp folders emptied.
Explorer started successfully

OTMoveIt3 by OldTimer - Version 1.0.11.0 log created on 05142009_083147

Files moved on Reboot…
File C:\Documents and Settings\NetworkService\Local Settings\Temp\Perflib_Perfdata_30c.dat not found!
File C:\WINDOWS\temp\JET6F5E.tmp not found!
File C:\WINDOWS\temp\Perflib_Perfdata_184.dat not found!
File C:\WINDOWS\temp\Perflib_Perfdata_218.dat not found!
File C:\WINDOWS\temp\Perflib_Perfdata_4b0.dat not found!
C:\WINDOWS\temp\Perflib_Perfdata_8b0.dat moved successfully.

HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:37:39 AM, on 5/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\OfcAoSMgr.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\web\service\ofcservice.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\DbServer.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TSC.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sportscitycyclery.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [OE] C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.164.109.25.72
O15 - Trusted Zone: *.207.130.86.35
O15 - Trusted Zone: *.ahm-ownerlink.com
O15 - Trusted Zone: *.ahmdealer.com
O15 - Trusted Zone: http://www.arinet.com
O15 - Trusted Zone: *.edcor.com
O15 - Trusted Zone: *.in.honda.com
O15 - Trusted Zone: http://www.in.honda.com
O15 - Trusted Zone: *.honda.com
O15 - Trusted Zone: *.hondacars.com
O15 - Trusted Zone: http://www.sullivansmt.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - https://www.polarisdealers.com/Files/Controls/Print/smsx.cab
O16 - DPF: {297DE2B6-509A-4B36-93C5-A65276606900} (RRAAINAX_02.RRAAINAX) - http://www.in.honda.com/rraaapps/rraasec/c…AX/RraainAX.CAB
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers…vex-2.2.4.8.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1195847434312
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-09.sun.com/s/ESD7/JSCDL/jdk…ows-i586-jc.cab
O16 - DPF: {9BBB3919-F518-4D06-8209-299FC243FC2A} (Encrypt Class) - https://partsadmin/SMB/console/html/root/AtxEnc.cab
O16 - DPF: {9DCD8EB7-E925-45C9-9321-8CA843FBED3C} (Security Server Management Console) - https://partsadmin/SMB/console/html/root/AtxConsole.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E001C731-5E37-4538-A5CB-8168736A2360} (Confirmation) - http://91.199.104.31/cab/ActiveQscan.cab
O23 - Service: Google Update Service (gupdate1c98588431d8e61) (gupdate1c98588431d8e61) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: Trend Micro Plug-in Manager (OfcAoSMgr) - Trend Micro Inc. - C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\Service\OfcAoSMgr.exe
O23 - Service: Trend Micro Security Server Master Service (ofcservice) - Trend Micro Inc. - C:\Program Files\Trend Micro\Security Server\PCCSRV\web\service\ofcservice.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
O23 - Service: Trend Micro Client/Server Security Agent Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe

–
End of file - 9621 bytes

Thanks again.
SportsCityIT
Post #12
SportsCityIT,

Log looks good :D

Cleanup

  • Double click on OTMoveIt3.exe to run it.
  • Click on CleanUp!
  • When done, you will be prompted to restart your computer. Please restart your computer.


You need to create a new Clean restore point:

Click Start Menu > Run > copy and paste

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Remove all previous Restore Points
Click Start Menu > Run > copy and paste

cleanmgr

You may be asked to choose drive. Choose C: At top, click on More Options tab. Click Clean up… button in the System Restore box. Click on Yes button. When finished, click on Cancel button to exit.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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