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Spyware / Malware / Virus Removal

[Resolved] Malware?

25 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #31
35Foxtrot,

C:\Program Files (x86)\PAV\pav.exe did not exist on your system yesterday.

C:\Users\John Master\Desktop\Personal Antivirus.lnk is an Icon on your desktop to install the above program.

Everything your Webroot found were cookies that you get when you go to webpages.


Where did you go last night and what did you download?

Please run Malwarebytes' again but do a full scan.
Post #32
Tomk, sorry about the long wait had to work today, the only sites we have been to since last night are:www.goallineblitz.com; www.yahoo.com; www.youtube.com; www.channel941.com; www.tagged.com that is it and i have look at add/remove programs and i don't see anything downloaded, we didn't even open any email so i don't know how this got on because when i went to bed it was fine i wake up and the computer is going nuts with this. here is the malwarebytes log: Malwarebytes' Anti-Malware 1.36 Database version: 2067 Windows 6.0.6001 Service Pack 1 5/2/2009 12:42:20 PM mbam-log-2009-05-02 (12-42-20).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 212299 Time elapsed: 34 minute(s), 20 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #33
35Foxtrot, Trojan downloaders can mysteriously invite friends to your computer. However, I didn't find one. I'm at a loss to explain what happened. It looks like it has been purged off your system. Let's watch it and see what happens. Please use your computer like normal. Tommorrow run a new scan and then let me know how things go.
Post #34
Tomk, I don't know what happened either mainly because it decided to do this when the computer was not in use. i am not having problems now but i just want to make sure that it is all gone and not sharing my info or keylogging me. do you think it would be a good idea to reset all of my passwords?
Post #35
35Foxtrot, Whenever something "weird" is happening with a computer, it can't hurt to change passwords. For anything sensitive, such as online banking, use a different computer to change the passwords.
Post #36
Tomk, thank you i will keep an eye out on this computer and post the logs tomorrow unless something happens sooner. thanks for your help and will talk to you tomorrow!
Post #38
Tomk,
everything is going good today, fixed firefox error by running as administrator. here are the logs from malware bytes and HJT

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:39 PM, on 4/23/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Electronic Arts\EADM\Core.exe
C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Camera Assistant Software for Gateway\traybar.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Java\jre6\bin\jucheck.exe
c:\program files (x86)\adobe media player\adobe media player.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-6836
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-6836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-6836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-6836
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch…TB&M=T-6836
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files (x86)\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files (x86)\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files (x86)\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Gateway\traybar.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickCare2.2] "C:\Program Files (x86)\Qwest\QuickCare\bin\sprtcmd.exe" /P QuickCare2.2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SubAgent AutoStart] "C:\Program Files (x86)\Qwest\QuickCare\agent\bin\QuickCare_nm.exe" /url "C:\Program Files (x86)\Qwest\QuickCare\agent\common\snapins\restart\cl_restart_landing.htm" /language "en" /restart bcont.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files (x86)\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files (x86)\Windows Sidebar\Sidebar.exe" /autorun
O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\MSN" MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN Messenger\msnmsgr.exe /background
O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MySpaceIM] "C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: Adobe Media Player.lnk = C:\Program Files (x86)\Adobe Media Player\Adobe Media Player.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: MasterCook: Select Image - C:\Program Files (x86)\MasterCook 9\Web\MCIEContext.hta
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files (x86)\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files (x86)\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: MasterCook Web Import Bar - {E6EF5071-7647-4E85-9785-87B6CF5CB561} - C:\Windows\SysWOW64\shdocvw.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O12 - Plugin for .spop: C:\Program Files (x86)\Internet Explorer\Plugins\NPDocBox.dll
O13 - Gopher Prefix:
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - file:///E:/win/setup/iaieplay.dll
O16 - DPF: {8B67B37E-1AE2-4B99-B8CF-55AF4D58DF0D} (IAMCE Class) - file:///E:/win/setup/iamce.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (X86)\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Program Files (x86)\IDT\WDM\STacSV64.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\SupportSoft\bin\ssrc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files (x86)\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\Spy Sweeper\WRConsumerService.exe
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)
O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - c:\Windows\system32\ZuneWlanCfgSvc.exe (file missing)

–
End of file - 13130 bytes


Malwarebytes' Anti-Malware 1.36
Database version: 2071
Windows 6.0.6001 Service Pack 1

5/3/2009 2:38:24 PM
mbam-log-2009-05-03 (14-38-24).txt

Scan type: Quick Scan
Objects scanned: 71919
Time elapsed: 4 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Post #42
Tomk,
Things are still good on this end here are the logs:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:39 PM, on 4/23/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Electronic Arts\EADM\Core.exe
C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Camera Assistant Software for Gateway\traybar.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Java\jre6\bin\jucheck.exe
c:\program files (x86)\adobe media player\adobe media player.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-6836
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-6836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-6836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TB&M=T-6836
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch…TB&M=T-6836
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files (x86)\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files (x86)\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files (x86)\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Gateway\traybar.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickCare2.2] "C:\Program Files (x86)\Qwest\QuickCare\bin\sprtcmd.exe" /P QuickCare2.2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SubAgent AutoStart] "C:\Program Files (x86)\Qwest\QuickCare\agent\bin\QuickCare_nm.exe" /url "C:\Program Files (x86)\Qwest\QuickCare\agent\common\snapins\restart\cl_restart_landing.htm" /language "en" /restart bcont.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files (x86)\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files (x86)\Windows Sidebar\Sidebar.exe" /autorun
O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\MSN" MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN MSN Messenger\msnmsgr.exe /background
O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MySpaceIM] "C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: Adobe Media Player.lnk = C:\Program Files (x86)\Adobe Media Player\Adobe Media Player.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: MasterCook: Select Image - C:\Program Files (x86)\MasterCook 9\Web\MCIEContext.hta
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files (x86)\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files (x86)\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: MasterCook Web Import Bar - {E6EF5071-7647-4E85-9785-87B6CF5CB561} - C:\Windows\SysWOW64\shdocvw.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O12 - Plugin for .spop: C:\Program Files (x86)\Internet Explorer\Plugins\NPDocBox.dll
O13 - Gopher Prefix:
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - file:///E:/win/setup/iaieplay.dll
O16 - DPF: {8B67B37E-1AE2-4B99-B8CF-55AF4D58DF0D} (IAMCE Class) - file:///E:/win/setup/iamce.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (X86)\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Program Files (x86)\IDT\WDM\STacSV64.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\SupportSoft\bin\ssrc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files (x86)\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\Spy Sweeper\WRConsumerService.exe
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)
O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - c:\Windows\system32\ZuneWlanCfgSvc.exe (file missing)

–
End of file - 13130 bytes

Malwarebytes' Anti-Malware 1.36
Database version: 2085
Windows 6.0.6001 Service Pack 1

5/6/2009 7:50:16 PM
mbam-log-2009-05-06 (19-50-16).txt

Scan type: Quick Scan
Objects scanned: 72408
Time elapsed: 4 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

sorry about being late was at grandparents
Post #43
35Foxtrot, Not a problem. You've still got a couple of "funny" looking entries but there are alot of different entries on x64 machines. :) I think you're good. :thumbup: Please let me know if you have any more concerns or questions. Otherwise, let me know when you're ready for me to close this thread Resolved.
Post #44
Tomk, Don't know what happened but the screen went black but the computer was still running so i unplugged the internet and after a few minutes it stopped running, i took me restarting the computer 2 times to get it back to normal. i don't know what to say anymore with this computer :wall:
Post #45
35Foxtrot,

I'm not sure this will work but let's try it.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
msnmsgr.exe 

:reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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