Spyware / Malware / Virus Removal

[Closed] Slow PC

7 min read

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ReignOfTra Topic Starter

Post #1April 22, 2009, 2:12 PM UTC

My computer is super slow and takes forever to start up. I'm not 100% sure if I'm supposed to post all of the logfile on here but I don't really know what I'm looking at.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:09:15 AM, on 4/22/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:7900
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: (no name) - {4224FF33-C2EB-4039-B8C8-6EED565B9D96} - (no file)
O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - (no file)
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Tracy Iglesias\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {516E176D-68CB-43CB-A65E-45ED6E73EAE8} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {516E176D-68CB-43CB-A65E-45ED6E73EAE8} - (no file) (HKCU)
O15 - Trusted Zone: *.imageservr.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.amaena.com (HKLM)
O15 - Trusted Zone: *.drivecleaner.com (HKLM)
O15 - Trusted Zone: *.errorprotector.com (HKLM)
O15 - Trusted Zone: *.errorsafe.com (HKLM)
O15 - Trusted Zone: *.imageservr.com (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantispyware.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O15 - Trusted Zone: *.winfixer.com (HKLM)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmg…,16/mcgdmgr.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} -
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHos…ronGameHost.cab
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 8088 bytes

Noviciate

Post #2April 22, 2009, 7:53 PM UTC

Due to the large numbers of HJT logs being posted, there are four things that you need to be aware of.

1) If you have already posted this log at another forum, you need to post here that you have done so and this topic will be closed.
Multiple posting not only ties up valuable resources, but could also result is some unpleasant side-effects for your system if you follow two sets of instructions at the same time.
If, during research, an identical log is identified at another forum, this thread will be closed.

2) If you don't post a meaningful reply to any of my posts within five days, this thread will be closed. Due to limited free time, I can only have so many open threads at any one time and if yours isn't active, somebody else's will be.
If, by omission, the thread hasn't be closed after five days and you post, it will just serve as a reminder to me to close it.
Please note that "I just dropped in to say Hi!" isn't a meaningful reply!

3) Malware removal is a tricky business, and malware writers don't tend to worry about the damage their creations do, so it is advisable to back-up all important files BEFORE we start. Although most cases have a successful conclusion, on occasion things don't go according to plan and it is better to be prepared for the worst.

4) Back-ups can get lost or damaged, so make two if the files are that important to you!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I want you to work through both parts, and post accordingly:

Download DelDomains.inf from here and save it to your Desktop.
* If you use Firefox, right click the link and from the menu that appears, click on Save Link As… You may find that the file is saved as DelDomains.inf.txt. If this is the case, right click it, select Rename and delete the .txt part, so the file is just called DelDomains.inf.

Right click on DelDomains.inf and from the menu that appears, click on Install.

* Please Note: If you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection *

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download Malwarebytes' Anti-Malware from here and save it to your Desktop - unless you already have it, in which case skip to the "updating" bit below.

Double-click mbam-setup.exe and follow the prompts to install the program.
Ensure a checkmark is placed next to both Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware and then click Finish.
If an update is found, it will download and install the latest version - you'll need to clear it with your firewall.
Once the program has loaded, select Perform full scan and then Scan.
When the scan has finished, click OK and then Show Results to view the results - no surprise there!
If MBAM finds anything, check the box(es) and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Let me have the MBAM log, a fresh HJT log (run in Normal Mode) AND a description of how your PC is behaving.

Also, run HJT and click on Open the Misc Tools section.

Click Open Uninstall Manager…
Click Save list… and save it to your Desktop.
Copy and paste the file uninstall_list.txt into your next reply.

ReignOfTra

Post #3April 23, 2009, 10:22 PM UTC

Ok, I did everything listed and restarted the computer when finished. It does seem to start up quicker but I still experience a lag in opening and closing programs and the internet. When I click on the start menu, I can run the mouse up and down the menu and there is quite a delay between when I click on something and when it loads up. The internet is slow to load pages but I don't know if that's because of my computer or crappy ISP.

________________________________________________________________________________
____________________

Malwarebytes' Anti-Malware 1.36
Database version: 2029
Windows 5.1.2600 Service Pack 3

4/23/2009 9:42:16 AM
mbam-log-2009-04-23 (09-42-16).txt

Scan type: Full Scan (C:\|)
Objects scanned: 162876
Time elapsed: 1 hour(s), 18 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{c5844cbd-d015-394d-8c9a-b52cfea94e45} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
—————————————————————————————————————————————————————
ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:25:45 PM, on 4/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:7900
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: (no name) - {4224FF33-C2EB-4039-B8C8-6EED565B9D96} - (no file)
O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - (no file)
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Tracy Iglesias\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {516E176D-68CB-43CB-A65E-45ED6E73EAE8} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {516E176D-68CB-43CB-A65E-45ED6E73EAE8} - (no file) (HKCU)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmg…,16/mcgdmgr.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} -
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHos…ronGameHost.cab
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 7465 bytes
——————————————————————————————————————————————————————-
Ad-Aware SE Personal
Adobe Flash Player 10 ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player
AIM 6
ArcSoft Software Suite
BCM V.92 56K Modem
Broadcom Management Programs
CleanUp!
Critical Update for Windows Media Player 11 (KB959772)
Dell Support
Easy CD & DVD Creator 6
Error Expert 1.5
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSSONIC
ESSTOOLS
ESSvpaht
ESSvpot
Free Download Manager 2.5
GearDrvs
Google Earth
HijackThis 2.0.2
HLPIndex
HLPRFO
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Photosmart and Deskjet 7.0 Software
HP Photosmart Essential
HP Software Update
Intel® Extreme Graphics Driver
Java 2 Runtime Environment, SE v1.4.2
Java™ 6 Update 2
Kodak EasyShare software
KSU
LimeWire 4.16.6
Logitech Audio Echo Cancellation Component
Logitech QuickCam
Logitech Video Enumerator
Logitech® Camera Driver
LUMIX Simple Viewer
Malwarebytes' Anti-Malware
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MVision
MyDSC2
MySpaceIM
Network Play System (Patching)
Notifier
Office Animation Runtime
OTtBPSDK
Paint Shop Pro 7
PCDADDIN
PCDHELP
PerfectDisk
Presto! ImageFolio LE
Presto! PageManager
Quick StartUp 2.3
QuickTime
RPS Ad Blocker
RPS AntiFraud
RPS AntiSpyware
RPS AntiVirus
RPS App Detector
RPS Backup
RPS Burn
RPS CRT
RPS Diagnostic Utility
RPS Firewall
RPS Ksdk
RPS ParentalControl
RPS Performance Tool
RPS PopupBlocker
RPS Privacy Manager
RPS RpsCore
RPS Security Cleanup
RPS Zip
SafeCast Shared Components
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
SFR
SHASTA
SKIN0001
SKINXSDK
Spybot - Search & Destroy 1.4
SpywareBlaster 4.0
The Sims Unleashed
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Verizon Help and Support Tool
Verizon Internet Security Suite
Verizon Servicepoint 1.5.22
Viewpoint Media Player
VPRINTOL
Winamp
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WIRELESS
WordPerfect Office 11

Noviciate

Post #4April 24, 2009, 7:07 PM UTC

Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: (no name) - {4224FF33-C2EB-4039-B8C8-6EED565B9D96} - (no file)
O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Microsoft AntiSpyware helper - {516E176D-68CB-43CB-A65E-45ED6E73EAE8} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {516E176D-68CB-43CB-A65E-45ED6E73EAE8} - (no file) (HKCU)

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} -

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your version of Sun Java needs updating:

1) Go here and click on the Windows XP/Vista/2000/2003 Offline link in the Windows section near the top and save it to your Desktop.

2) Download JavaRa from here and save it to your Desktop.
You will need to extract the file(s):
Right click on the zipped folder and from the menu that appears, click on Extract All…
In the 'Extraction Wizard' window that opens, click on Next> and in the next window that appears, click on Next> again.
In the final window, click on Finish

***Please close any instances of Internet Explorer before continuing!***

Double-click JavaRa.exe to begin.
Pick your prefered language from the drop-down menu and click Select.
Click on Remove Older Versions to remove older version of Java - obvious really, isn't it!
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location, just in case you have any problems with Java afterwards.

3) Run the installer that you downloaded earlier.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your version of Ad-Aware is also out of date. You can get the latest free version here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your version of Spybot Search and Destroy is also out of date. You can get the latest free version here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your version of Adobe Reader is, yes you guessed it, out of date. You can get the latest free version here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The difficulty with speed issues is that it is hard to nail down the exact cause. The following steps will serve as a spring clean for your PC. Not all of them will be of benefit to your PC as this is a general post, but the overall effect should be positive.

1) Go to Start > Control Panel > Add/Remove Programs and remove any programs that you no longer use and then reboot your PC.

2) Download ATF Cleaner by Atribune from here and save it to your Desktop.
Double click ATF-Cleaner.exe to run the program.
Check the boxes to the left of:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Java Cache
The rest are optional - if you want to remove the lot, check "Select All".
Finally click Empty Selected. When you get the "Done Cleaning" message, click OK.

If you use the Firefox or Opera browsers, you can use this program as a quick way to tidy those up as well.

When you have finished, click on the Exit button in the Main menu.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please Note: This program is for Windows XP and Windows 2000 only.

3) Double click My Computer.
Right click the disc drive you wish to check.
Click Properties.
In the Properties dialog box, click the Tools Tab.
Under Error-checking, click the Check Now button.
In the "Check Disc Local Disk (C:)" dialog box, check both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, and then click Start.

This will look for and attempt to repair any errors that your hard drive has.

4) Defragment your hard drive. A tutorial for disc defragmentation is available here.

5) Download and run StartUp Inspector.
This program will help you to decide exactly what programs you disable from running at startup.
The Readme.txt file included has instructions on how to use it.

Let me know if this helps any.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Finally, just for my own amusement, will you do the following:

Download Sec-Info.zip from here and save it to your Desktop. You will need to extract the file.

Right click on the zipped folder and from the menu that appears, click on Extract All…
In the 'Extraction Wizard' window that opens, click on Next> and in the next window that appears, click on Next> again.
In the final window, click on Finish

You should now see a folder with a .vbs file in it. Double click Sec-info.vbs to run it and a text file called Sec-Info.txt should be created in the same folder - either that or you'll get an error message.
Please copy and paste the contents of the text file into your next reply and then you can delete both of the folders and their contents.

Noviciate

Post #5April 29, 2009, 10:19 PM UTC

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log

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