This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Closed] Vbalsgrid errors trying to run MBAM taskbar gone

1 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi there, having trouble with the PC… Taskbar and start menu have disappeared various issues with cutting and pasting etc. I have had the same issue once before and running malwarebytes' mbam fixed it. So I tried it again and now get vbalsgrid errors which stop it running. Any help would be greatly appreciated. The following are my hjt log and combofix log:-
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:10:10 PM, on 4/20/2009
Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\BOINC\boincmgr.exe
C:\Program Files\BOINC\boinctray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\BOINC\boinc.exe
C:\Documents and Settings\All Users\Application Data\BOINC\projects\setiathome.berkeley.edu\astropulse_5.03_windows_intelx86.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\All Users\Application Data\BOINC\projects\setiathome.berkeley.edu\setiathome_6.08_windows_intelx86__cuda.exe
C:\Documents and Settings\Guru\Desktop\utorrent.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [boincmgr] "C:\Program Files\BOINC\boincmgr.exe" /a /s
O4 - HKLM\..\Run: [boinctray] "C:\Program Files\BOINC\boinctray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1390067357-2049760794-682003330-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1390067357-2049760794-682003330-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User '?')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O4 - S-1-5-21-1390067357-2049760794-682003330-1003 Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User '?')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O23 - Service: Eset HTTP Server (EhttpSrv) - Unknown owner - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe (file missing)
O23 - Service: Eset Service (ekrn) - Unknown owner - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe (file missing)
O23 - Service: Google Update Service (gupdate1c9a471a42bfa18) (gupdate1c9a471a42bfa18) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

–
End of file - 5066 bytes


ComboFix 09-04-19.05 - Guru 04/19/2009 23:31.2 - NTFSx86
Running from: c:\documents and settings\[removed]\Desktop\Combo-Fix.exe
* Resident AV is active

.

((((((((((((((((((((((((( Files Created from 2009-03-19 to 2009-04-19 )))))))))))))))))))))))))))))))
.

2009-04-18 00:31 . 2004-02-10 16:32 491520 —-a-w c:\windows\system32\vbalSGrid6.ocx
2009-04-16 23:40 . 2009-04-16 23:40 ——– d-sh–r c:\windows\system32\svchost
2009-04-15 23:39 . 2009-04-19 14:45 ——– d—–w c:\documents and settings\All Users\Application Data\BOINC
2009-04-14 09:56 . 2009-04-14 09:56 3532 —-a-w C:\drmHeader.bin
2009-03-30 05:33 . 2009-03-30 05:33 828160 —-a-w c:\windows\boinc.scr
2009-03-23 08:20 . 2009-03-23 08:20 ——– d—–w c:\documents and settings\Guru\Application Data\DivX

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-19 15:28 . 2009-01-10 04:13 ——– d—–w c:\program files\Malwarebytes' Anti-Malware
2009-04-18 00:09 . 2008-11-02 00:50 ——– d—–w c:\documents and settings\Guru\Application Data\uTorrent
2009-04-15 23:40 . 2009-04-15 23:39 ——– d—–w c:\program files\BOINC
2009-04-14 12:04 . 2009-03-14 06:53 ——– d—–w c:\documents and settings\All Users\Application Data\Google Updater
2009-04-13 01:00 . 2009-04-13 01:00 ——– d—–w c:\program files\Intelore
2009-04-06 07:32 . 2009-01-10 04:13 38496 —-a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 07:32 . 2009-01-10 04:13 15504 —-a-w c:\windows\system32\drivers\mbam.sys
2009-03-22 23:27 . 2009-03-22 23:27 ——– d—–w c:\program files\DivX
2009-03-14 06:55 . 2009-03-14 06:53 ——– d—–w c:\program files\Google
2009-03-01 08:48 . 2009-03-01 08:48 ——– d—–w c:\program files\Common Files\NSV
2009-02-21 09:04 . 2008-11-01 03:15 ——– d–h–w c:\program files\InstallShield Installation Information
2009-02-13 08:05 . 2009-02-13 08:05 410984 —-a-w c:\windows\system32\deploytk.dll
2009-01-25 05:15 . 2009-01-25 05:15 0 —-a-w C:\NdoorsLog.txt
2008-12-14 14:56 . 2008-11-01 03:12 18968 —-a-w c:\documents and settings\Guru\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2008-11-04 05:45 . 2008-11-04 05:45 127 —-a-w c:\documents and settings\Guru\Local Settings\Application Data\fusioncache.dat
2008-12-26 03:00 . 2008-11-01 03:09 16384 –sha-w c:\windows\system32\config\systemprofile\Cookies\index.dat
2008-12-26 03:00 . 2008-11-01 03:09 32768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
2008-12-26 03:00 . 2008-12-26 03:00 32768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008122620081227\index.dat
2008-12-26 03:00 . 2008-11-01 03:09 32768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
.

——- Sigcheck ——-

[-] 2007-11-30 23:26 14336 0C82B0AE50BB2BC8A96A753F4EDC495F c:\windows\system32\svchost.exe

[-] 2007-11-30 23:26 578560 6C74C62ECDC3981A7F1F8F1656B27871 c:\windows\system32\user32.dll

[-] 2007-11-30 23:26 82432 36F8F7A2EF12ED817FC16C3248E39092 c:\windows\system32\ws2_32.dll

[-] 2008-10-16 20:38 826368 6741EAF7B7F110E803A6E38F6E5FA6B0 c:\windows\SoftwareDistribution\Download\1aada90d3aca2362b0231ac90aa9a9fd\SP2GDR\wininet.dll
[-] 2008-10-16 20:24 827904 0D5B75171FF51775B630A431B6C667E8 c:\windows\SoftwareDistribution\Download\1aada90d3aca2362b0231ac90aa9a9fd\SP2QFE\wininet.dll
[-] 2007-12-29 14:04 818688 A4A0FC92358F39538A6494C42EF99FE9 c:\windows\system32\wininet.dll

[-] 2007-12-29 14:05 361344 25FA97DFFD06153B735BFB7AD359BC65 c:\windows\system32\drivers\tcpip.sys

[-] 2007-11-30 23:26 507904 45FFE966290B9C4BA659325561DE4830 c:\windows\system32\winlogon.exe

[-] 2007-11-30 17:18 182656 D1B364F049EB84A883C8A45D3B92FF3B c:\windows\system32\drivers\ndis.sys

[-] 2007-11-30 16:44 36608 EF9BB587E33C2C245B5B83E882501FF6 c:\windows\system32\drivers\ip6fw.sys

[-] 2008-08-14 06:39 2066048 A25E9B86EFFB2AF33BF51E676B68BFB0 c:\windows\$hf_mig$\KB956841\SP3QFE\ntkrnlpa.exe
[-] 2007-12-29 14:43 2227072 7CD93F0F8149EFE5AED4A8C0195004DB c:\windows\$NtUninstallKB956841$\ntkrnlpa.exe
[-] 2008-08-14 09:33 2066048 4AC58F03EB94A72809949D757FC39D80 c:\windows\Driver Cache\i386\ntkrnlpa.exe
[-] 2008-08-14 09:33 2066048 4AC58F03EB94A72809949D757FC39D80 c:\windows\system32\ntkrnlpa.exe

[-] 2008-08-14 07:11 2189184 31914172342BFF330063F343AC6958FE c:\windows\$hf_mig$\KB956841\SP3QFE\ntoskrnl.exe
[-] 2007-12-29 14:00 2350208 17A60CD35FBE6DD5BEAAF93BED6138B8 c:\windows\$NtUninstallKB956841$\ntoskrnl.exe
[-] 2008-08-14 10:11 2189184 EEAF32F8E15A24F62BECB1BD403BB5C5 c:\windows\Driver Cache\i386\ntoskrnl.exe
[-] 2008-08-14 10:11 2189184 EEAF32F8E15A24F62BECB1BD403BB5C5 c:\windows\system32\ntoskrnl.exe

[-] 2007-11-30 23:26 1033728 E0EE428F4777A3CD8760BAD61F87ABED c:\windows\explorer.exe

[-] 2007-11-30 23:26 108544 76727219614A50B2DB29BD0CDA4260D5 c:\windows\system32\services.exe

[-] 2007-11-30 23:26 13312 4DD0637AE896EB8E00DF331D1CCCFC5C c:\windows\system32\lsass.exe

[-] 2007-11-30 23:26 15360 E6735D6E15457E06FEDE517051AF0D70 c:\windows\system32\ctfmon.exe

[-] 2007-11-30 23:26 57856 0DD64932B9A6394B53222B7FD294D12A c:\windows\system32\spoolsv.exe

[-] 2007-11-30 23:26 26112 813B2E9C4CAEA05FBA51A442FAB7A95D c:\windows\system32\userinit.exe

[-] 2007-11-30 23:26 295424 03178DA1A2B7C9B918E5062B2080D732 c:\windows\system32\termsrv.dll

[-] 2007-11-30 23:25 989696 64B3A42738CE5BFB1A4B96971521329A c:\windows\system32\kernel32.dll

[-] 2007-11-30 23:25 17408 CDD4433EDE84A9266363507111095B4E c:\windows\system32\powrprof.dll

[-] 2007-11-30 23:25 110080 934986D43BF2B0734E6BC33130CB163D c:\windows\system32\imm32.dll

[-] 2007-12-29 14:43 1613824 6EB0FCD71AAB8E5378321475AE8DB732 c:\windows\system32\sfcfiles.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2007-11-30 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2007-11-30 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2008-02-20 1443072]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-10-07 13574144]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-10-07 86016]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-11 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-13 148888]
"boincmgr"="c:\program files\BOINC\boincmgr.exe" [2009-03-30 4178688]
"boinctray"="c:\program files\BOINC\boinctray.exe" [2009-03-30 58112]
"SoundMan"="SOUNDMAN.EXE" - c:\windows\SOUNDMAN.EXE [2004-11-15 77824]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2008-10-07 1630208]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"nltide_2"="shell32" [X]
"nltide_3"="advpack.dll" - c:\windows\system32\advpack.dll [2007-12-29 123904]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, credssp.dll, msnsspc.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Documents and Settings\\Guru\\Desktop\\utorrent.exe"=

R2 gupdate1c9a471a42bfa18;Google Update Service (gupdate1c9a471a42bfa18);c:\program files\Google\Update\GoogleUpdate.exe [2009-03-14 133104]
S1 epfwtdir;epfwtdir;c:\windows\system32\DRIVERS\epfwtdir.sys [2008-02-20 33800]
S2 ekrn;Eset Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [2008-02-20 472320]


— Other Services/Drivers In Memory —

*Deregistered* - AFD
*Deregistered* - Arp1394
*Deregistered* - audstub
*Deregistered* - Beep
*Deregistered* - Browser
*Deregistered* - Cdfs
*Deregistered* - Dhcp
*Deregistered* - dmio
*Deregistered* - dmload
*Deregistered* - Dnscache
*Deregistered* - eamon
*Deregistered* - easdrv
*Deregistered* - ekrn
*Deregistered* - epfwtdir
*Deregistered* - Fastfat
*Deregistered* - Fips
*Deregistered* - FltMgr
*Deregistered* - Ftdisk
*Deregistered* - Gpc
*Deregistered* - IpNat
*Deregistered* - IPSec
*Deregistered* - JavaQuickStarterService
*Deregistered* - KSecDD
*Deregistered* - LanmanServer
*Deregistered* - lanmanworkstation
*Deregistered* - LmHosts
*Deregistered* - mnmdd
*Deregistered* - Mouclass
*Deregistered* - MountMgr
*Deregistered* - MRxDAV
*Deregistered* - MRxSmb
*Deregistered* - Msfs
*Deregistered* - mssmbios
*Deregistered* - Mup
*Deregistered* - NDIS
*Deregistered* - NdisTapi
*Deregistered* - Ndisuio
*Deregistered* - NdisWan
*Deregistered* - NDProxy
*Deregistered* - NetBIOS
*Deregistered* - NetBT
*Deregistered* - Npfs
*Deregistered* - Ntfs
*Deregistered* - Null
*Deregistered* - NVSvc
*Deregistered* - PartMgr
*Deregistered* - ParVdm
*Deregistered* - PptpMiniport
*Deregistered* - PSched
*Deregistered* - RasAcd
*Deregistered* - Rasl2tp
*Deregistered* - RasPppoe
*Deregistered* - Raspti
*Deregistered* - Rdbss
*Deregistered* - RDPCDD
*Deregistered* - rdpdr
*Deregistered* - seclogon
*Deregistered* - sr
*Deregistered* - Srv
*Deregistered* - swenum
*Deregistered* - Tcpip
*Deregistered* - TermDD
*Deregistered* - Themes
*Deregistered* - Update
*Deregistered* - VgaSave
*Deregistered* - VolSnap
*Deregistered* - W32Time
*Deregistered* - Wanarp
*Deregistered* - WebClient
.
Contents of the 'Scheduled Tasks' folder

2009-04-16 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-14 13:38]

2009-04-16 c:\windows\Tasks\GoogleUpdateTaskMachine.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-14 06:53]
.
.
——- Supplementary Scan ——-
.
FF - ProfilePath - c:\documents and settings\Guru\Application Data\Mozilla\Firefox\Profiles\nknx870v.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.141.5\npGoogleOneClick7.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-19 23:32
Windows 5.1.2600 Service Pack 3, v.5657 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-04-19 23:33
ComboFix-quarantined-files.txt 2009-04-19 15:33
ComboFix2.txt 2009-04-19 15:11

Pre-Run: 73,124,216,832 bytes free
Post-Run: 73,116,123,136 bytes free

201 — E O F — 2008-12-25 18:00
Didn't work, I get runtime error 372 vbalsgrid failed to load etc etc… I'm getting help from the malwarebytes forum at the moment so it's probably best to stick with the one for now. Thanks for taking a look and I'll hit you up again if I have no success over there. Regards, Jazza

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI