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[Resolved] the family computer is now slower than my PCjr from th

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The family computer has grown insanely slow. It could take 15 minutes to "wake up" when it hasn't been used in a little while. also very very slow in opening/closing programs. seems to work ok while in a program

Heres the hijackthis log: what else do you need to know

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:27:41 PM, on 4/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
D:\avast\aswUpdSv.exe
D:\avast\ashServ.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton SystemWorks Basic Edition\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\avast\ashDisp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\PROGRA~1\NORTON~3\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\avast\ashMaiSv.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
D:\avast\ashWebSv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Outlook Express\msimn.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web

Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec

Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google

Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google

Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web

Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec

Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google

Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-21-1011408928-248375556-2186350367-1009\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1011408928-248375556-2186350367-1009\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe"

/background (User '?')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: AutoCAD Startup Accelerator.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic

Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks

Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} -

C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web

Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file

missing) (HKCU)
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) -

http://www.comcastsupport.com/OneClickFix/tgctlsr.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) -

http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) -

https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) -

http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) -

https://actsvr.comcastonline.com/techtools/…%20Controls.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) -

http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) -

http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -

http://a1540.g.akamai.net/7/1540/52/200411…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/…b?1120317897959
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat…b?1135437924031
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) -

http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} -

https://a248.e.akamai.net/f/248/5462/2h/www…ol/SymDlBrg.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) -

http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) -

http://msltv.multicastmedia.com/common/mbr…MINIBrowser.CAB
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) -

http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) -

http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?316
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks

Pro\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\avast\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\avast\ashWebSv.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. -

C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton

GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet

Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks Basic

Edition\Norton Utilities\NPROTECT.EXE
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common

Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog

Devices\SoundMAX\SMAgent.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~3\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program

Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://img.xmradio.com/images/spacer.gif
O24 - Desktop Component 1: (no name) - http://www.comcast.net/images/global/nav2.gif

–
End of file - 18378 bytes
Hi mdbarb, welcome to the forum.

To make cleaning this machine easier
  • Please do not uninstall/install any programs unless asked to
    It is more difficult when files/programs are appearing in/disappearing from the logs.
  • Please do not run any scans other than those requested
  • Please follow all instructions in the order posted
  • All logs/reports, etc.. must be posted in Notepad. Please ensure that word wrap is unchecked. In notepad click format, uncheck word wrap if it is checked.
  • Do not attach any logs/reports, etc.. unless specifically requested to do so.
  • If you have problems with or do not understand the instructions, Please ask before continuing.
  • Please stay with this thread until given the All Clear. A absence of symptoms does not mean a clean machine.

It looks like your biggest problem may be the fact you have Symantec (Norton) installed as well as Avast. They will conflict.

If your Symantec subscription has expired and you have replaced it with Avast, please do the following.

Go to add/remove programs and uninstall everything with Symantec or Norton in the name.

Then

Download the Norton Removal Tool from HERE and save it to your desktop.

Next Double click on Norton_Removal_Tool.exe to run the tool.

Follow the on-screen instructions.
Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.



Reboot your computer after the tool has done it's final run and obtain a new HJT log to post in your next reply.

Please make certain that word wrap in unchecked

In notepad, click format, uncheck word wrap if it is checked.

How's the computer at the moment?

Thanks
Hi oldman, Thanks for the reply - much appreciated. Yes I do have avast and norton installed. Naively thought if one is good two is twice as good. I assume from your comments that avast is preferred over norton internet security (which expires in June) Avast does all that Norton does? I have both on my office computer also. Should I get rid of norton there also ?(I am not experiencing the slowdown there though) Right now It's running slow. It is most noticeable when opening or closing a program, clicking a link - there is even a delay when adjusting the volume before the volume bar even shows up. Also VERY slow to come out of sleep mode. It is probably 15 minutes + from shaking the mouse to actually using a program. It also takes a long time for anything to get to the printer. It seems fine for just the basic typing I'm doing now. OK I will follow your instructions and get right back to you Thanks Again!
Hi mdbarb, 2 may mean less protection as both are trying to scan the same data at the time plus each other. Which one you want to use is your choice. We see the 2 AV situation when the paid one expires and they don't wish to renew and choose a free alternative. If you would rather use Norton then I suggest you uninstall Avast. As for your other machine, sooner or later a conflict will occur. Let me know how you wish to procede and we will continue. Thanks
Ok it slogged thru uninstalling norton almost three hours!
Here is the latest log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:51:04 AM, on 4/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
D:\avast\ashServ.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\avast\ashDisp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\RunOnce: [] C:\Program Files\Mozilla Firefox\firefox.exe http://www.symantec.com/techsupp/servlet/P…00002C.000000E2
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: AutoCAD Startup Accelerator.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/OneClickFix/tgctlsr.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/…%20Controls.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200411…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120317897959
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1135437924031
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/5462/2h/www…ol/SymDlBrg.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://msltv.multicastmedia.com/common/mbr…MINIBrowser.CAB
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?316
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\avast\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\avast\ashWebSv.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://img.xmradio.com/images/spacer.gif
O24 - Desktop Component 1: (no name) - http://www.comcast.net/images/global/nav2.gif

–
End of file - 14851 bytes
Hi mdbarb,

Boy that was long. Any improvement?


Open hijackthis, do a system scan only and checkmark these lines, if present

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/OneClickFix/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/5462/2h/www…ol/SymDlBrg.cab


Close ALL other windows/browsers and click Fix Checked. Answer Yes if prompted. Close HJT.



Download OTListIt2 to your desktop.

Next, Double click on OTList2.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
  • Do Not copy the word CODE
  • please note the fix starts with the :
:Processes
Explorer.EXE 

:Services

:Reg

:Files
C:\Program Files\Common Files\Symantec Shared
C:\PROGRA~1\NORTON~3
C:\Program Files\Symantec

:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]

Then click the Run Fix button at the top
  • Let the program run unhindered
  • Please save the resulting log to be posted in your next reply.
  • Reboot your computer
Please post the OTL2 log and a new HJT log.



Next

Download and save to your desktop Malwarebytes Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.



Please post back with
  • OTLISIT2 log
  • MBAM log
  • new HJT log

How is the computer at the moment?

Thanks
Per instructions sequence here is the OTL2 log and the new HJT log
now on to the next step - downloading Malwarebytes


HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:45:13 PM, on 4/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
D:\avast\ashServ.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\notepad.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\avast\ashDisp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
D:\avast\setup\avast.setup
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\RunOnce: [] C:\Program Files\Mozilla Firefox\firefox.exe http://www.symantec.com/techsupp/servlet/P…00002C.000000E2
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: AutoCAD Startup Accelerator.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/…%20Controls.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200411…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120317897959
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1135437924031
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://msltv.multicastmedia.com/common/mbr…MINIBrowser.CAB
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?316
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\avast\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\avast\ashWebSv.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://img.xmradio.com/images/spacer.gif
O24 - Desktop Component 1: (no name) - http://www.comcast.net/images/global/nav2.gif

–
End of file - 13994 bytes



OTL2 log:

========== PROCESSES ==========
Process Explorer.EXE killed successfully!
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Program Files\Common Files\Symantec Shared\UndoData moved successfully.
C:\Program Files\Common Files\Symantec Shared\CCPD-LC moved successfully.
C:\Program Files\Common Files\Symantec Shared moved successfully.
File/Folder C:\PROGRA~1\NORTON~3 not found.
C:\Program Files\Symantec\DownloadManager moved successfully.
C:\Program Files\Symantec moved successfully.
========== COMMANDS ==========
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_j1urc1woMmidsHII9TQc scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_SThExgI73przTdjM8UsG scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_SThExgI73przTdjM8UsG-journal scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\Perflib_Perfdata_f44.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\~DFEAE5.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\logishrd\LVPrcInj01.dll scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_5e8.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_001_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_002_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_003_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\urlclassifier3.sqlite scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\XUL.mfl scheduled to be deleted on reboot.
FireFox cache emptied.
Temp folders emptied.
Explorer started successfully

OTListIt2 by OldTimer - Version 2.0.14.0 log created on 04122009_132344

Files moved on Reboot…
File C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_j1urc1woMmidsHII9TQc not found!
File C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_SThExgI73przTdjM8UsG not found!
File C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_SThExgI73przTdjM8UsG-journal not found!
File C:\Documents and Settings\Owner\Local Settings\Temp\Perflib_Perfdata_f44.dat not found!
C:\Documents and Settings\Owner\Local Settings\Temp\~DFEAE5.tmp moved successfully.
File C:\WINDOWS\temp\_avast4_\Webshlock.txt not found!
DllUnregisterServer procedure not found in C:\WINDOWS\temp\logishrd\LVPrcInj01.dll
C:\WINDOWS\temp\logishrd\LVPrcInj01.dll NOT unregistered.
File move failed. C:\WINDOWS\temp\logishrd\LVPrcInj01.dll scheduled to be moved on reboot.
File move failed. C:\WINDOWS\temp\Perflib_Perfdata_5e8.dat scheduled to be moved on reboot.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_001_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_002_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_003_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_MAP_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\urlclassifier3.sqlite moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\XUL.mfl moved successfully.

Registry entries deleted on Reboot…
ok I have now run the Malwarebytes scan.
Attached is the new OTLIST log:

OTListIt logfile created on: 4/12/2009 2:42:04 PM - Run 1
OTListIt2 by OldTimer - Version 2.0.14.0 Folder = C:\Documents and Settings\Owner\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.11)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

494.73 Mb Total Physical Memory | 189.13 Mb Available Physical Memory | 38.23% Memory free
1.86 Gb Paging File | 1.44 Gb Available in Paging File | 77.75% Paging File free
Paging file location(s): C:\pagefile.sys 1488 1488;

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.27 Gb Total Space | 7.13 Gb Free Space | 19.12% Space Free | Partition Type: NTFS
Drive D: | 37.26 Gb Total Space | 9.05 Gb Free Space | 24.29% Space Free | Partition Type: NTFS
Drive E: | 614.11 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MOM
Current User Name: Owner
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Output = Standard
File Age = 30 Days
Company Name Whitelist: On

========== Processes (SafeList) ==========

PRC - [2008/11/26 10:12:08 | 00,018,752 | —- | M] (ALWIL Software) – D:\avast\aswUpdSv.exe
PRC - [2008/11/26 10:18:46 | 00,155,160 | —- | M] (ALWIL Software) – D:\avast\ashServ.exe
PRC - [2002/04/12 00:00:00 | 00,057,344 | —- | M] (brother Industries Ltd) – C:\WINDOWS\System32\brsvc01a.exe
PRC - [2001/12/13 00:01:00 | 00,045,056 | —- | M] (brother Industries Ltd) – C:\WINDOWS\System32\brss01a.exe
PRC - [2007/09/10 15:12:44 | 00,069,632 | —- | M] (Software 2000 Limited) – C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HP1006MC.EXE
PRC - [2003/05/05 19:30:22 | 00,065,536 | —- | M] (Brother Industries, Ltd.) – C:\WINDOWS\system32\Brmfrmps.exe
PRC - [2002/09/04 14:11:04 | 00,073,728 | —- | M] (Iomega Corporation) – C:\Program Files\Iomega\System32\AppServices.exe
PRC - [2008/12/16 22:59:50 | 00,150,040 | —- | M] (Logitech Inc.) – C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
PRC - [2003/06/20 00:25:00 | 00,322,120 | —- | M] (Microsoft Corporation) – C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
PRC - [2008/04/13 17:12:19 | 01,033,728 | —- | M] (Microsoft Corporation) – C:\WINDOWS\Explorer.EXE
PRC - [2008/10/22 05:25:30 | 00,020,480 | —- | M] (Intuit) – C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2002/09/20 15:50:10 | 00,045,056 | —- | M] (Analog Devices, Inc.) – C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
PRC - [2008/04/24 13:26:18 | 00,202,560 | —- | M] (SupportSoft, Inc.) – C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
PRC - [2007/01/04 14:38:08 | 00,024,652 | —- | M] (Viewpoint Corporation) – C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2003/01/07 11:22:08 | 01,212,416 | —- | M] () – C:\Program Files\Ahead\InCD\InCD.exe
PRC - [2004/04/14 14:46:50 | 00,057,393 | —- | M] (ScanSoft, Inc.) – C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
PRC - [2005/09/20 11:32:24 | 00,077,824 | —- | M] (Intel Corporation) – C:\WINDOWS\system32\hkcmd.exe
PRC - [2005/09/20 11:36:20 | 00,114,688 | —- | M] (Intel Corporation) – C:\WINDOWS\system32\igfxpers.exe
PRC - [2008/11/26 10:18:51 | 00,081,000 | —- | M] (ALWIL Software) – D:\avast\ashDisp.exe
PRC - [2008/04/24 13:25:22 | 00,202,560 | —- | M] (SupportSoft, Inc.) – C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
PRC - [2004/11/29 14:27:19 | 00,098,304 | —- | M] (Apple Computer, Inc.) – C:\Program Files\QuickTime\qttask.exe
PRC - [2007/10/14 21:17:32 | 00,049,152 | —- | M] (Hewlett-Packard) – C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
PRC - [2008/12/20 08:50:34 | 02,656,528 | —- | M] () – C:\Program Files\Logitech\QuickCam\Quickcam.exe
PRC - [2007/05/30 03:20:37 | 00,068,856 | —- | M] (Google Inc.) – C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2009/01/29 15:01:36 | 23,975,720 | R— | M] (Skype Technologies S.A.) – C:\Program Files\Skype\Phone\Skype.exe
PRC - [2007/10/14 20:38:52 | 00,214,360 | —- | M] (Hewlett-Packard Co.) – C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
PRC - [2009/02/16 20:53:11 | 00,066,864 | —- | M] (Logitech Inc.) – C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
PRC - [2005/05/25 02:40:00 | 00,450,560 | —- | M] (Logitech Inc.) – C:\Program Files\Logitech\SetPoint\SetPoint.exe
PRC - [2008/12/20 08:46:58 | 00,558,864 | —- | M] () – C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
PRC - [2008/10/22 16:45:38 | 00,972,064 | —- | M] (Intuit Inc.) – C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2005/05/25 02:40:00 | 00,028,160 | —- | M] (Logitech Inc.) – C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
PRC - [2007/01/04 14:38:18 | 00,112,336 | —- | M] (Viewpoint Corporation) – C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
PRC - [2008/11/26 10:18:32 | 00,254,040 | —- | M] (ALWIL Software) – D:\avast\ashMaiSv.exe
PRC - [2008/11/26 10:16:23 | 00,352,920 | —- | M] (ALWIL Software) – D:\avast\ashWebSv.exe
PRC - [2009/01/29 15:01:36 | 00,077,360 | R— | M] (Skype Technologies) – C:\Program Files\Skype\Plugin Manager\skypePM.exe
PRC - [2007/10/19 20:46:08 | 00,184,320 | —- | M] (Hewlett-Packard Co.) – C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
PRC - [2007/10/19 20:46:08 | 00,610,304 | —- | M] (Hewlett-Packard Co.) – C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
PRC - [2007/11/02 20:12:50 | 00,262,144 | —- | M] (Hewlett-Packard) – C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
PRC - [2009/04/12 13:18:16 | 00,501,248 | —- | M] (OldTimer Tools) – C:\Documents and Settings\Owner\Desktop\OTListIt2.exe

========== Win32 Services (SafeList) ==========

SRV - [2005/09/23 07:28:32 | 00,029,896 | —- | M] (Microsoft Corporation) – C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe – (aspnet_state [On_Demand | Stopped])
SRV - [2008/11/26 10:12:08 | 00,018,752 | —- | M] (ALWIL Software) – D:\avast\aswUpdSv.exe – (aswUpdSv [Auto | Running])
SRV - [2005/06/21 18:51:06 | 00,077,944 | —- | M] (Autodesk) – C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe – (Autodesk Licensing Service [On_Demand | Stopped])
SRV - [2008/11/26 10:18:46 | 00,155,160 | —- | M] (ALWIL Software) – D:\avast\ashServ.exe – (avast! Antivirus [Auto | Running])
SRV - [2008/11/26 10:18:32 | 00,254,040 | —- | M] (ALWIL Software) – D:\avast\ashMaiSv.exe – (avast! Mail Scanner [On_Demand | Running])
SRV - [2008/11/26 10:16:23 | 00,352,920 | —- | M] (ALWIL Software) – D:\avast\ashWebSv.exe – (avast! Web Scanner [On_Demand | Stopped])
SRV - [2003/05/05 19:30:22 | 00,065,536 | —- | M] (Brother Industries, Ltd.) – C:\WINDOWS\system32\Brmfrmps.exe – (brmfrmps [Auto | Running])
SRV - [2002/04/12 00:00:00 | 00,057,344 | —- | M] (brother Industries Ltd) – C:\WINDOWS\System32\brsvc01a.exe – (Brother XP spl Service [Auto | Running])
SRV - [2005/09/23 07:28:56 | 00,066,240 | —- | M] (Microsoft Corporation) – C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe – (clr_optimization_v2.0.50727_32 [On_Demand | Stopped])
SRV - [2009/03/27 07:10:50 | 00,137,200 | —- | M] (Google) – C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe – (gusvc [On_Demand | Stopped])
SRV - [2008/04/13 17:12:02 | 00,038,400 | —- | M] (Microsoft Corporation) – C:\WINDOWS\PCHealth\HelpCtr\Binaries\pchsvc.dll – (helpsvc [Auto | Running])
SRV - [2007/11/06 21:16:54 | 00,217,088 | —- | M] (Hewlett-Packard Co.) – C:\Program Files\HP\Digital Imaging\bin\hpqcxs08.dll – (hpqcxs08 [On_Demand | Running])
SRV - [2007/11/06 21:16:54 | 00,139,264 | —- | M] (Hewlett-Packard Co.) – C:\Program Files\HP\Digital Imaging\bin\hpqddsvc.dll – (hpqddsvc [Auto | Running])
SRV - File not found – – (Iomega Activity Disk2 [Disabled | Stopped])
SRV - [2002/09/04 14:11:04 | 00,073,728 | —- | M] (Iomega Corporation) – C:\Program Files\Iomega\System32\AppServices.exe – (Iomega App Services [Auto | Running])
SRV - [2008/12/16 22:59:50 | 00,150,040 | —- | M] (Logitech Inc.) – C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe – (LVPrcSrv [Auto | Running])
SRV - [2003/06/20 00:25:00 | 00,322,120 | —- | M] (Microsoft Corporation) – C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe – (MDM [Auto | Running])
SRV - [2006/11/08 16:35:36 | 00,043,520 | —- | M] (Hewlett-Packard) – C:\WINDOWS\system32\HPZinw12.dll – (Net Driver HPZ12 [Auto | Running])
SRV - [2006/11/08 16:35:38 | 00,053,248 | —- | M] (Hewlett-Packard) – C:\WINDOWS\system32\HPZipm12.dll – (Pml Driver HPZ12 [Auto | Running])
SRV - [2008/10/22 05:25:30 | 00,020,480 | —- | M] (Intuit) – C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe – (QBCFMonitorService [Auto | Running])
SRV - [2007/05/24 07:08:44 | 00,061,440 | —- | M] (Intuit Inc.) – C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe – (QBFCService [On_Demand | Stopped])
SRV - [2002/09/20 15:50:10 | 00,045,056 | —- | M] (Analog Devices, Inc.) – C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe – (SoundMAX Agent Service (default) [Auto | Running])
SRV - [2008/04/24 13:26:18 | 00,202,560 | —- | M] (SupportSoft, Inc.) – C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe – (sprtsvc_ddoctorv2 [Auto | Running])
SRV - [2007/01/04 14:38:08 | 00,024,652 | —- | M] (Viewpoint Corporation) – C:\Program Files\Viewpoint\Common\ViewpointService.exe – (Viewpoint Manager Service [Auto | Running])
SRV - [2006/10/18 20:05:24 | 00,913,408 | —- | M] (Microsoft Corporation) – C:\Program Files\Windows Media Player\WMPNetwk.exe – (WMPNetworkSvc [On_Demand | Stopped])

========== Driver Services (SafeList) ==========

DRV - [2008/11/26 10:15:35 | 00,026,944 | —- | M] (ALWIL Software) – C:\WINDOWS\System32\drivers\aavmker4.sys – (Aavmker4 [System | Running])
DRV - [2003/02/26 13:01:40 | 00,100,032 | —- | M] (Andrea Electronics Corporation) – C:\WINDOWS\system32\drivers\aeaudio.sys – (aeaudio [On_Demand | Running])
DRV - [2004/10/07 18:16:04 | 00,035,840 | —- | M] (Oak Technology Inc.) – C:\WINDOWS\System32\drivers\AFS2K.SYS – (AFS2K [System | Running])
DRV - [2002/08/14 15:03:36 | 00,017,005 | —- | M] (Adaptec) – C:\WINDOWS\System32\drivers\ASPI32.SYS – (Aspi32 [Auto | Running])
DRV - [2008/11/26 10:17:25 | 00,020,560 | —- | M] (ALWIL Software) – C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys – (aswFsBlk [Auto | Running])
DRV - [2008/11/26 10:18:18 | 00,094,032 | —- | M] (ALWIL Software) – C:\WINDOWS\System32\drivers\aswmon2.sys – (aswMon2 [Auto | Running])
DRV - [2008/11/26 10:16:29 | 00,023,152 | —- | M] (ALWIL Software) – C:\WINDOWS\System32\drivers\aswRdr.sys – (aswRdr [On_Demand | Running])
DRV - [2008/11/26 10:17:36 | 00,111,184 | —- | M] (ALWIL Software) – C:\WINDOWS\System32\drivers\aswSP.sys – (aswSP [System | Running])
DRV - [2008/11/26 10:16:38 | 00,050,864 | —- | M] (ALWIL Software) – C:\WINDOWS\System32\drivers\aswTdi.sys – (aswTdi [System | Running])
DRV - [2003/12/19 21:15:50 | 00,015,263 | —- | M] (Brother Industries Ltd.) – C:\WINDOWS\System32\Drivers\BrScnUsb.sys – (BrScnUsb [On_Demand | Stopped])
DRV - [2004/06/12 05:27:18 | 00,051,712 | —- | M] (Brother Industries Ltd.) – C:\WINDOWS\System32\Drivers\BrSerIf.sys – (BrSerIf [On_Demand | Stopped])
DRV - [2004/01/10 04:28:18 | 00,011,648 | —- | M] (Brother Industries Ltd.) – C:\WINDOWS\System32\Drivers\BrUsbSer.sys – (BrUsbSer [On_Demand | Stopped])
DRV - [2002/06/05 16:07:00 | 00,009,344 | —- | M] (B.H.A Co.,Ltd.) – C:\WINDOWS\System32\DRIVERS\bsstor.sys – (BsStor [Boot | Running])
DRV - [2002/12/24 09:38:36 | 00,462,464 | —- | M] (ahead software) – C:\WINDOWS\System32\drivers\bsudf.sys – (BsUDF [Auto | Running])
DRV - [2007/12/16 21:52:25 | 00,024,600 | —- | M] () – C:\WINDOWS\system32\drivers\DVDHelp.sys – (DVDHelp [System | Running])
DRV - [2003/03/04 12:56:26 | 00,145,408 | R— | M] (Intel Corporation) – C:\WINDOWS\System32\DRIVERS\e100b325.sys – (E100B [On_Demand | Running])
DRV - [2008/12/16 23:02:06 | 00,023,832 | —- | M] (Logitech Inc.) – C:\WINDOWS\system32\DRIVERS\lvuvcflt.sys – (FilterService [On_Demand | Stopped])
DRV - [2007/10/30 02:25:53 | 00,049,920 | R— | M] (HP) – C:\WINDOWS\system32\DRIVERS\HPZid412.sys – (HPZid412 [On_Demand | Running])
DRV - [2007/10/30 02:25:54 | 00,016,496 | R— | M] (HP) – C:\WINDOWS\system32\DRIVERS\HPZipr12.sys – (HPZipr12 [On_Demand | Running])
DRV - [2007/10/30 02:25:55 | 00,021,568 | R— | M] (HP) – C:\WINDOWS\system32\DRIVERS\HPZius12.sys – (HPZius12 [On_Demand | Running])
DRV - [2005/09/20 12:00:54 | 01,302,332 | —- | M] (Intel Corporation) – C:\WINDOWS\System32\DRIVERS\ialmnt5.sys – (ialm [On_Demand | Running])
DRV - [2002/10/08 03:03:15 | 00,007,582 | —- | M] (Ahead Software AG) – C:\WINDOWS\System32\drivers\incdrm.sys – (incdrm [System | Running])
DRV - [2002/09/04 14:11:08 | 00,030,258 | —- | M] (Iomega Corporation) – C:\WINDOWS\System32\DRIVERS\iomdisk.sys – (iomdisk [Boot | Running])
DRV - [2005/05/20 15:00:36 | 00,013,056 | —- | M] (Logitech, Inc.) – C:\WINDOWS\system32\DRIVERS\L8042Kbd.sys – (L8042Kbd [On_Demand | Running])
DRV - [2005/05/20 15:00:48 | 00,054,528 | —- | M] (Logitech, Inc.) – C:\WINDOWS\system32\DRIVERS\L8042mou.Sys – (L8042mou [On_Demand | Running])
DRV - [2005/05/20 15:01:26 | 00,068,352 | —- | M] (Logitech, Inc.) – C:\WINDOWS\system32\DRIVERS\LMouKE.Sys – (LMouKE [On_Demand | Running])
DRV - [2008/12/16 22:58:54 | 00,025,624 | —- | M] () – C:\WINDOWS\system32\Drivers\LVPr2Mon.sys – (LVPr2Mon [On_Demand | Running])
DRV - [2008/12/16 23:00:12 | 00,768,024 | —- | M] (Logitech Inc.) – C:\WINDOWS\system32\DRIVERS\lvrs.sys – (LVRS [On_Demand | Stopped])
DRV - [2008/12/16 23:01:20 | 00,041,752 | —- | M] (Logitech Inc.) – C:\WINDOWS\system32\drivers\LVUSBSta.sys – (LVUSBSta [On_Demand | Running])
DRV - [2008/12/16 23:01:42 | 06,364,440 | —- | M] (Logitech Inc.) – C:\WINDOWS\system32\DRIVERS\lvuvc.sys – (LVUVC [On_Demand | Stopped])
DRV - [2002/09/20 11:53:34 | 00,235,100 | —- | M] (Analog Devices Inc) – C:\WINDOWS\system32\drivers\MidiSyn.sys – (MidiSyn [On_Demand | Stopped])
DRV - [2003/01/07 10:32:26 | 00,015,400 | R— | M] (Motorola Inc.) – C:\WINDOWS\System32\DRIVERS\NetMotCM.sys – (ndiscm [On_Demand | Stopped])
DRV - [2007/11/20 18:54:30 | 00,016,624 | —- | M] (Pepstyle International Limited.) – C:\WINDOWS\system32\DRIVERS\pepbus.sys – (pepbus [Boot | Running])
DRV - [2007/11/20 18:54:16 | 00,101,192 | —- | M] (Pepstyle International Limited.) – C:\WINDOWS\system32\DRIVERS\pepscsi.sys – (pepscsi [On_Demand | Running])
DRV - [2007/11/12 17:19:44 | 00,015,040 | —- | M] (Pepstyle International Limited.) – C:\WINDOWS\system32\Drivers\PEP_HKA.SYS – (PEP_HKA [Boot | Running])
DRV - [2008/04/13 11:41:00 | 00,017,664 | —- | M] (Microsoft Corporation) – C:\WINDOWS\System32\DRIVERS\ppa3.sys – (ppa3 [Boot | Stopped])
DRV - [2002/08/29 05:00:00 | 00,017,792 | —- | M] (Parallel Technologies, Inc.) – C:\WINDOWS\System32\DRIVERS\ptilink.sys – (Ptilink [On_Demand | Running])
DRV - [2003/07/22 18:50:10 | 00,018,088 | —- | M] (HaSoInTech) – C:\WINDOWS\System32\Drivers\SDVC05.sys – (SDVC05 [On_Demand | Stopped])
DRV - [2007/11/13 03:25:53 | 00,020,480 | —- | M] (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.) – C:\WINDOWS\System32\DRIVERS\secdrv.sys – (Secdrv [Auto | Running])
DRV - [2003/02/06 23:13:58 | 00,032,197 | —- | M] (Sonic Focus, Inc) – C:\WINDOWS\system32\drivers\sf.sys – (sf [System | Running])
DRV - [2003/02/12 09:39:30 | 00,034,978 | —- | M] (Intel Corporation) – C:\WINDOWS\System32\DRIVERS\SMBios.sys – (SMBios [On_Demand | Running])
DRV - [2003/03/19 16:32:36 | 00,555,264 | —- | M] (Analog Devices, Inc.) – C:\WINDOWS\system32\drivers\smwdm.sys – (smwdm [On_Demand | Running])
DRV - [2001/08/17 13:56:16 | 00,007,552 | —- | M] (Sony Corporation) – C:\WINDOWS\System32\DRIVERS\SONYPVU1.SYS – (SONYPVU1 [On_Demand | Stopped])
DRV - [2006/06/04 12:11:32 | 00,010,344 | —- | M] (Symantec Corporation) – C:\WINDOWS\System32\drivers\symlcbrd.sys – (symlcbrd [Auto | Running])
DRV - [2008/04/13 11:45:12 | 00,060,032 | —- | M] (Microsoft Corporation) – C:\WINDOWS\system32\drivers\usbaudio.sys – (usbaudio [On_Demand | Stopped])
DRV - [2006/02/20 08:59:28 | 00,058,288 | R— | M] (MCCI) – C:\WINDOWS\system32\DRIVERS\w810bus.sys – (w810bus [On_Demand | Stopped])
DRV - [2006/02/20 18:59:32 | 00,008,336 | R— | M] (MCCI) – C:\WINDOWS\system32\DRIVERS\w810mdfl.sys – (w810mdfl [On_Demand | Stopped])
DRV - [2006/02/20 18:59:34 | 00,094,064 | R— | M] (MCCI) – C:\WINDOWS\system32\DRIVERS\w810mdm.sys – (w810mdm [On_Demand | Stopped])
DRV - [2006/02/20 18:59:34 | 00,085,408 | R— | M] (MCCI) – C:\WINDOWS\system32\DRIVERS\w810mgmt.sys – (w810mgmt [On_Demand | Stopped])
DRV - [2006/02/20 18:59:36 | 00,083,344 | R— | M] (MCCI) – C:\WINDOWS\system32\DRIVERS\w810obex.sys – (w810obex [On_Demand | Stopped])
DRV - [2003/03/13 19:14:28 | 00,112,288 | R— | M] (Intel Corporation) – C:\WINDOWS\system32\drivers\ialmsbw.sys – ({6080A529-897E-4629-A488-ABA0C29B635E} [On_Demand | Stopped])
DRV - [2003/03/13 19:14:16 | 00,078,496 | R— | M] (Intel Corporation) – C:\WINDOWS\system32\drivers\ialmkchw.sys – ({D31A0762-0CEB-444e-ACFF-B049A1F6FE91} [On_Demand | Stopped])

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL =
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Extensions Off Page = about:NoAdd-ons
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\system32\blank.htm
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Page_Transitions = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerm…tf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.comcast.net/"
FF - prefs.js..extensions.enabledItems: {B13721C7-F507-4982-B2E5-502A71474FED}:2.2.0.102
FF - prefs.js..extensions.enabledItems: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.8

FF - HKLM\software\mozilla\Mozilla Firefox 3.0.8\extensions\\Components: C:\PROGRAM FILES\MOZILLA FIREFOX\COMPONENTS [2009/04/09 20:38:16 | 00,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.0.8\extensions\\Plugins: C:\PROGRAM FILES\MOZILLA FIREFOX\PLUGINS [2009/03/28 20:56:33 | 00,000,000 | —D | M]

[2008/12/07 11:27:10 | 00,000,000 | —D | M] – C:\Documents and Settings\Owner\Application Data\mozilla\Extensions
[2008/12/07 11:27:10 | 00,000,000 | —D | M] – C:\Documents and Settings\Owner\Application Data\mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}
[2008/03/26 19:42:32 | 00,000,000 | —D | M] – C:\Documents and Settings\Owner\Application Data\mozilla\Firefox\Profiles\175lc1py.default\extensions
[2009/04/12 13:46:42 | 00,000,000 | —D | M] – C:\Program Files\mozilla firefox\extensions
[2009/03/28 20:56:33 | 00,000,000 | —D | M] – C:\Program Files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2009/02/16 21:07:18 | 00,000,000 | —D | M] – C:\Program Files\mozilla firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}
[2009/03/28 20:56:19 | 00,023,032 | —- | M] (Mozilla Foundation) – C:\Program Files\mozilla firefox\components\browserdirprovider.dll
[2009/03/28 20:56:19 | 00,134,648 | —- | M] (Mozilla Foundation) – C:\Program Files\mozilla firefox\components\brwsrcmp.dll
[2008/12/07 11:26:01 | 00,001,394 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\amazondotcom.xml
[2008/12/07 11:26:01 | 00,002,193 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\answers.xml
[2008/12/07 11:26:01 | 00,001,534 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\creativecommons.xml
[2008/12/07 11:26:02 | 00,002,343 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\eBay.xml
[2008/12/07 11:26:02 | 00,001,706 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\google.xml
[2008/12/07 11:26:02 | 00,001,178 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\wikipedia.xml
[2008/12/07 11:26:02 | 00,000,792 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\yahoo.xml

O1 HOSTS File: (1248 bytes) - C:\WINDOWS\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 127.0.0.1 www.igetnet.com
O1 - Hosts: 127.0.0.1 code.ignphrases.com
O1 - Hosts: 127.0.0.1 clear-search.com
O1 - Hosts: 127.0.0.1 r1.clrsch.com
O1 - Hosts: 127.0.0.1 sds.clrsch.com
O1 - Hosts: 127.0.0.1 status.clrsch.com
O1 - Hosts: 127.0.0.1 www.clrsch.com
O1 - Hosts: 127.0.0.1 clr-sch.com
O1 - Hosts: 127.0.0.1 sds-qckads.com
O1 - Hosts: 127.0.0.1 status.qckads.com
O1 - Hosts: 127.0.0.1 status.qckads.com
O1 - Hosts: 127.0.0.1 status.qckads.com
O1 - Hosts: 127.0.0.1 status.qckads.com
O1 - Hosts: 127.0.0.1 status.qckads.com
O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: () - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll ()
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll (Google Inc.)
O2 - BHO: (Google Dictionary Compression sdch) - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll (Google Inc.)
O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O3 - HKLM\..\Toolbar: (&Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
O3 - HKLM\..\Toolbar: (no name) - SITEguard - Reg Error: Key error. File not found
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - Reg Error: Key error. File not found
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - Reg Error: Key error. File not found
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - Reg Error: Key error. File not found
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" (Adobe Systems Incorporated)
O4 - HKLM..\Run: [avast!] D:\avast\ashDisp.exe (ALWIL Software)
O4 - HKLM..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun (Brother Industries, Ltd.)
O4 - HKLM..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2 (SupportSoft, Inc.)
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe (Hewlett-Packard)
O4 - HKLM..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe (Intel Corporation)
O4 - HKLM..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe (Intel Corporation)
O4 - HKLM..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe (Intel Corporation)
O4 - HKLM..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe ()
O4 - HKLM..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe (ScanSoft, Inc.)
O4 - HKLM..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide ()
O4 - HKLM..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe (Ahead Software Gmbh)
O4 - HKLM..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe (ScanSoft, Inc.)
O4 - HKLM..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (Apple Computer, Inc.)
O4 - HKLM..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe (Brother Industories, Ltd.)
O4 - HKLM..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot (Scansoft, Inc.)
O4 - HKCU..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized (Skype Technologies S.A.)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\RunOnce: [] C:\Program Files\Mozilla Firefox\firefox.exe http://www.symantec.com/techsupp/servlet/P…00002C.000000E2 (Mozilla Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\AutoCAD Startup Accelerator.lnk.disabled ()
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (Logitech Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe (Logitech Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe (Brother Industries, Ltd.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\control panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: dontdisplaylastusername = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticecaption =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticetext =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: shutdownwithoutlogon = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: undockwithoutlogon = 1
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = FF FF FF 03 [binary data]
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoViewOnDrive = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableLockWorkstation = 0
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm (America Online, Inc)
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll (Sun Microsystems, Inc.)
O9 - Extra Button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe (America Online, Inc.)
O9 - Extra Button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O9 - Extra 'Tools' menuitem : @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe (Microsoft Corporation)
O9 - Extra Button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
O15 - HKLM\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O15 - HKCU\..Trusted Sites: ([]msn in My Computer)
O15 - HKCU\..Trusted Domains: microsoft.com ([*.windowsupdate] * in Trusted sites)
O15 - HKCU\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab (StagingUI Object)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB (PCPitstop Utility)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwa…director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft.com/fwlink/?linkid=48835 (Windows Genuine Advantage Validation Tool)
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} https://support.microsoft.com/OAS/ActiveX/odc.cab (Microsoft Data Collection Control)
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} http://download.microsoft.com/download/F/6…922/wmv9VCM.CAB (Reg Error: Key error.)
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} http://codecs.microsoft.com/codecs/i386/wmv9dmo.cab (Reg Error: Key error.)
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab (MSN Games – Buddy Invite)
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} https://actsvr.comcastonline.com/techtools/…%20Controls.cab (SupportSoft External Control)
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} http://lads.myspace.com/upload/MySpaceUploader1005.cab (MySpace Uploader Control)
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab (Reg Error: Key error.)
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab (ZonePAChat Object)
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} http://a1540.g.akamai.net/7/1540/52/200411…meInstaller.exe (Reg Error: Key error.)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/windowsupdate/…b?1120317897959 (WUWebControl Class)
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} https://webdl.symantec.com/activex/symdlmgr.cab (Reg Error: Value error.)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdat…b?1135437924031 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.5.0/jinstall-…indows-i586.cab (Java Plug-in 1.5.0_11)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flash…t/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab (MSN Games – Texas Holdem Poker)
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} http://v4.windowsupdate.microsoft.com/CAB/…7799.5239467593 (Reg Error: Key error.)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab (MSN Games - Installer)
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab (Reg Error: Key error.)
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} http://msltv.multicastmedia.com/common/mbr…MINIBrowser.CAB (CBrowser Class)
O16 - DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} http://java.sun.com/products/plugin/autodl…indows-i586.cab (Java Plug-in 1.4.2_05)
O16 - DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-…indows-i586.cab (Java Plug-in 1.5.0_02)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-…indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-…indows-i586.cab (Java Plug-in 1.5.0_11)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-…indows-i586.cab (Java Plug-in 1.5.0_11)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload.macromedia.com/pub/shock…ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} http://zone.msn.com/binframework/v10/StProxy.cab55579.cab (MSN Games – Game Communicator)
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?316 (QDiagHUpdateObj Class)
O16 - DPF: DirectAnimation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab (Reg Error: Key error.)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O18 - Protocol\Handler\bwfile-8876480 {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (Logitech Inc.)
O18 - Protocol\Handler\cdo {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL (Microsoft Corporation)
O18 - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\intu-help-qb1 {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll (TODO: )
O18 - Protocol\Handler\ipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.dll (Microsoft Corporation)
O18 - Protocol\Handler\mso-offdap {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL (Microsoft Corporation)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\Explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)
O24 - Desktop Components:0 () - http://img.xmradio.com/images/spacer.gif
O24 - Desktop Components:1 () - http://www.comcast.net/images/global/nav2.gif
O24 - Desktop Components:2 (My Current Home Page) - About:Home
O31 - SafeBoot: AlternateShell - cmd.exe
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2003/06/27 11:46:18 | 00,000,000 | —- | M] () - C:\AUTOEXEC.BAT – [ NTFS ]
O32 - AutoRun File - [2006/02/06 18:58:47 | 00,700,416 | R— | M] (Electronic Arts Inc.) - E:\AutoRun.exe – [ CDFS ]
O32 - AutoRun File - [2006/02/06 18:58:47 | 00,700,416 | R— | M] (Electronic Arts Inc.) - E:\AutoRun.exe – [ CDFS ]
O32 - AutoRun File - [2006/02/06 17:46:43 | 00,630,784 | R— | M] (Electronic Arts Inc.) - E:\AutoRunGUI.dll – [ CDFS ]
O32 - AutoRun File - [2006/02/06 19:02:28 | 00,000,159 | R— | M] () - E:\autorun.inf – [ CDFS ]
O34 - HKLM BootExecute: (autocheck) - File not found
O34 - HKLM BootExecute: (autochk) - C:\WINDOWS\System32\autochk.exe (Microsoft Corporation)
O34 - HKLM BootExecute: (*) - File not found

========== Files/Folders - Created Within 30 Days ==========

[2009/04/12 13:56:27 | 00,015,504 | —- | C] (Malwarebytes Corporation) – C:\WINDOWS\System32\drivers\mbam.sys
[2009/04/12 13:56:27 | 00,000,484 | —- | C] () – C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2009/04/12 13:56:25 | 00,038,496 | —- | C] (Malwarebytes Corporation) – C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2009/04/12 13:54:17 | 02,967,800 | —- | C] (Malwarebytes Corporation ) – C:\Documents and Settings\Owner\Desktop\mbam-setup.exe
[2009/04/12 13:23:44 | 00,000,000 | —D | C] – C:\_OTListIt
[2009/04/12 13:18:15 | 00,501,248 | —- | C] (OldTimer Tools) – C:\Documents and Settings\Owner\Desktop\OTListIt2.exe
[2009/04/12 10:35:12 | 03,063,218 | —- | C] (Symantec Corporation) – C:\Documents and Settings\Owner\Desktop\Norton_Removal_Tool.exe
[2009/04/08 10:13:39 | 00,001,729 | —- | C] () – C:\Documents and Settings\All Users\Desktop\Adobe Reader 8.lnk
[2009/04/07 22:26:15 | 00,001,734 | —- | C] () – C:\Documents and Settings\Owner\Desktop\HijackThis.lnk
[2009/04/07 22:26:11 | 00,000,000 | —D | C] – C:\Program Files\Trend Micro
[2009/04/07 22:25:34 | 00,812,344 | —- | C] (Trend Micro Inc.) – C:\Documents and Settings\Owner\Desktop\HJTInstall.exe
[2009/04/05 21:45:23 | 00,025,088 | —- | C] () – C:\Documents and Settings\Owner\My Documents\classification lab.doc
[2009/04/05 21:30:22 | 00,024,064 | —- | C] () – C:\Documents and Settings\Owner\My Documents\Group found poem.doc
[2009/04/02 20:19:22 | 00,025,088 | —- | C] () – C:\Documents and Settings\Owner\My Documents\sight notes week 3.doc
[2009/04/02 20:06:54 | 00,024,576 | —- | C] () – C:\Documents and Settings\Owner\My Documents\foucus questiond week 3.doc
[2009/03/30 21:06:18 | 01,635,328 | —- | C] () – C:\Documents and Settings\Owner\My Documents\week 2.ppt
[2009/03/30 21:03:39 | 03,601,920 | —- | C] () – C:\Documents and Settings\Owner\My Documents\weeks 2.ppt
[2009/03/30 20:58:59 | 03,304,448 | —- | C] () – C:\Documents and Settings\Owner\My Documents\feild study week 2.ppt
[2009/03/30 20:37:20 | 00,031,232 | —- | C] () – C:\Documents and Settings\Owner\My Documents\population density lab.doc
[2009/03/26 10:50:16 | 00,027,136 | —- | C] () – C:\Documents and Settings\Owner\My Documents\ryancraves contract doc..doc
[2009/03/26 09:58:16 | 00,000,162 | -H– | C] () – C:\Documents and Settings\Owner\My Documents\~$e sky is green poem.doc
[2009/03/24 23:47:04 | 00,000,000 | R–D | C] – C:\Documents and Settings\All Users\Documents\My Music
[2009/03/22 11:57:09 | 00,000,000 | —D | C] – C:\Documents and Settings\Owner\Desktop\lacrosse pics
[2009/03/19 21:41:44 | 00,027,136 | —- | C] () – C:\Documents and Settings\Owner\My Documents\week 1 foucas questions.doc
[2009/03/15 21:50:04 | 00,033,280 | —- | C] () – C:\Documents and Settings\Owner\My Documents\feild study data.doc
[2009/03/15 21:46:06 | 01,833,472 | —- | C] () – C:\Documents and Settings\Owner\My Documents\feild study3.ppt
[2009/03/15 21:42:36 | 03,303,424 | —- | C] () – C:\Documents and Settings\Owner\My Documents\feild study2.ppt
[2009/03/15 21:36:10 | 03,517,440 | —- | C] () – C:\Documents and Settings\Owner\My Documents\feild study.ppt
[2009/03/15 21:13:58 | 00,029,696 | —- | C] () – C:\Documents and Settings\Owner\My Documents\feild study intro.doc
[2009/03/15 20:53:12 | 00,024,064 | —- | C] () – C:\Documents and Settings\Owner\My Documents\Page 2.doc
[2009/03/15 17:30:17 | 00,844,288 | —- | C] () – C:\Documents and Settings\Owner\My Documents\alis.ppt
[2009/02/16 20:49:04 | 00,081,110 | —- | C] () – C:\WINDOWS\System32\lvcoinst.ini
[2008/12/16 22:58:54 | 00,025,624 | —- | C] () – C:\WINDOWS\System32\drivers\LVPr2Mon.sys
[2008/12/16 22:50:56 | 00,013,584 | —- | C] () – C:\WINDOWS\System32\drivers\iKeyLgFT.dll
[2008/07/23 19:25:22 | 00,065,536 | —- | C] () – C:\WINDOWS\System32\HPPLVS.dll
[2008/07/22 10:05:05 | 00,005,632 | —- | C] () – C:\WINDOWS\System32\CNMVS3k.DLL
[2008/02/24 10:44:06 | 00,000,026 | —- | C] () – C:\WINDOWS\Brmfcmon.ini
[2007/12/16 21:52:25 | 00,024,600 | —- | C] () – C:\WINDOWS\System32\drivers\DVDHelp.sys
[2007/08/06 08:31:58 | 00,000,952 | -HS- | C] () – C:\WINDOWS\System32\KGyGaAvL.sys
[2007/02/13 21:49:50 | 00,000,046 | —- | C] () – C:\WINDOWS\TOPO.INI
[2007/02/13 18:44:52 | 00,000,000 | —- | C] () – C:\WINDOWS\PROTOCOL.INI
[2006/09/18 14:37:50 | 00,000,530 | —- | C] () – C:\WINDOWS\System32\tx12_ic.ini
[2006/09/18 14:37:48 | 00,667,280 | —- | C] () – C:\WINDOWS\System32\tx12.dll
[2006/04/05 22:33:03 | 00,063,488 | —- | C] () – C:\WINDOWS\xobglu16.dll
[2006/04/05 22:33:03 | 00,023,552 | —- | C] () – C:\WINDOWS\xobglu32.dll
[2005/12/24 12:07:04 | 00,000,437 | —- | C] () – C:\WINDOWS\PARSONS.INI
[2005/12/16 21:24:40 | 00,000,037 | —- | C] () – C:\WINDOWS\System32\remote.ini
[2005/12/16 21:24:14 | 00,003,219 | —- | C] () – C:\WINDOWS\System32\mirc.ini
[2005/12/04 19:36:37 | 00,000,029 | —- | C] () – C:\WINDOWS\atid.ini
[2005/11/13 13:23:52 | 00,082,432 | —- | C] () – C:\WINDOWS\System32\enflib.dll
[2005/11/13 13:23:52 | 00,081,920 | —- | C] () – C:\WINDOWS\System32\enph.dll
[2005/09/07 19:27:51 | 00,000,000 | —- | C] () – C:\WINDOWS\Brownie.ini
[2005/09/04 18:14:46 | 00,000,040 | —- | C] () – C:\WINDOWS\opt_2460.ini
[2005/09/04 18:03:31 | 00,000,051 | —- | C] () – C:\WINDOWS\brmx2001.ini
[2005/09/04 17:53:37 | 00,000,030 | —- | C] () – C:\WINDOWS\System32\brss01a.ini
[2005/09/04 17:46:12 | 00,001,322 | —- | C] () – C:\WINDOWS\Brpfx04a.ini
[2005/09/04 17:46:12 | 00,000,152 | —- | C] () – C:\WINDOWS\brpcfx.ini
[2005/09/04 17:46:10 | 00,000,508 | —- | C] () – C:\WINDOWS\brwmark.ini
[2005/09/04 17:46:10 | 00,000,079 | —- | C] () – C:\WINDOWS\BRPP2KA.INI
[2005/09/04 17:44:01 | 00,027,019 | —- | C] () – C:\WINDOWS\maxlink.ini
[2005/06/04 16:20:57 | 00,073,728 | —- | C] () – C:\WINDOWS\System32\SDVC03.drv
[2005/02/27 09:14:16 | 00,363,520 | —- | C] () – C:\WINDOWS\System32\psisdecd.dll
[2004/11/25 13:30:57 | 00,000,044 | —- | C] () – C:\WINDOWS\liveup.ini
[2004/10/11 22:31:01 | 00,000,016 | —- | C] () – C:\WINDOWS\timeseal.ini
[2004/08/27 18:02:20 | 00,110,592 | —- | C] () – C:\WINDOWS\System32\cdsync.dll
[2004/08/18 14:24:35 | 00,045,056 | —- | C] () – C:\WINDOWS\System32\cdrules.dll
[2004/08/18 14:24:34 | 00,143,360 | —- | C] () – C:\WINDOWS\System32\cdcore.dll
[2004/07/10 21:12:07 | 00,000,045 | —- | C] () – C:\WINDOWS\BHGEEHPQ.ini
[2004/07/08 15:38:25 | 00,004,332 | —- | C] () – C:\WINDOWS\Pqmaps.ini
[2004/07/07 14:43:03 | 00,000,185 | —- | C] () – C:\WINDOWS\Belt.ini
[2004/05/15 07:03:55 | 00,000,414 | —- | C] () – C:\WINDOWS\System32\MSrev43.dll
[2004/05/15 07:03:54 | 00,000,446 | —- | C] () – C:\WINDOWS\System32\MSrev23.dll
[2004/05/13 16:16:24 | 00,000,112 | —- | C] () – C:\WINDOWS\wininit.ini
[2004/03/30 17:23:11 | 00,004,400 | —- | C] () – C:\WINDOWS\DevMgr.ini
[2004/03/30 17:20:52 | 00,000,020 | —- | C] () – C:\WINDOWS\Hposcv07.INI
[2004/02/29 23:22:31 | 00,000,568 | —- | C] () – C:\WINDOWS\cdplayer.ini
[2004/01/19 14:47:53 | 00,000,106 | —- | C] () – C:\WINDOWS\MSREGUSR.INI
[2003/12/21 21:38:02 | 00,115,200 | —- | C] () – C:\WINDOWS\System32\npen32.dll
[2003/12/21 21:38:02 | 00,086,528 | —- | C] () – C:\WINDOWS\System32\VSCRDD32.DLL
[2003/12/21 21:38:01 | 00,254,976 | —- | C] () – C:\WINDOWS\System32\esafedrv.dll
[2003/12/21 21:38:01 | 00,046,592 | —- | C] () – C:\WINDOWS\System32\em32.dll
[2003/09/22 13:04:50 | 00,000,000 | —- | C] () – C:\WINDOWS\QFN.ini
[2003/09/22 13:04:50 | 00,000,000 | —- | C] () – C:\WINDOWS\QDQICK.ini
[2003/08/31 12:15:07 | 00,000,064 | —- | C] () – C:\WINDOWS\QBWCD.INI
[2003/08/30 18:21:24 | 00,000,173 | —- | C] () – C:\WINDOWS\KPCMS.INI
[2003/08/30 18:21:09 | 00,210,944 | —- | C] () – C:\WINDOWS\System32\MSVCRT10.DLL
[2003/08/30 18:06:53 | 00,000,376 | —- | C] () – C:\WINDOWS\ODBC.INI
[2003/06/27 14:00:26 | 00,000,061 | —- | C] () – C:\WINDOWS\smscfg.ini
[2003/06/27 12:16:05 | 00,012,288 | R— | C] () – C:\WINDOWS\System32\e100bmsg.dll
[2002/08/29 05:00:00 | 00,000,717 | —- | C] () – C:\WINDOWS\win.ini
[2002/08/29 05:00:00 | 00,000,227 | —- | C] () – C:\WINDOWS\system.ini
[2002/03/04 10:16:34 | 00,110,592 | R— | C] () – C:\WINDOWS\System32\Jpeg32.dll
[2002/01/08 19:03:10 | 00,077,824 | —- | C] () – C:\WINDOWS\System32\MiniBrowser.dll
[1998/08/16 07:00:00 | 00,004,096 | —- | C] () – C:\WINDOWS\System32\sysres.dll

========== Files - Modified Within 30 Days ==========

[1 C:\WINDOWS\System32\*.tmp files]
[5 C:\WINDOWS\*.tmp files]
[2 C:\Documents and Settings\Owner\My Documents\*.tmp files]
[2009/04/12 14:39:02 | 00,471,150 | —- | M] () – C:\WINDOWS\System32\PerfStringBackup.INI
[2009/04/12 14:39:02 | 00,401,064 | —- | M] () – C:\WINDOWS\System32\perfh009.dat
[2009/04/12 14:39:02 | 00,062,344 | —- | M] () – C:\WINDOWS\System32\perfc009.dat
[2009/04/12 14:38:43 | 00,002,607 | —- | M] () – C:\WINDOWS\System32\CONFIG.NT
[2009/04/12 14:36:57 | 00,001,374 | —- | M] () – C:\WINDOWS\System32\wpa.dbl
[2009/04/12 14:34:48 | 00,000,006 | -H– | M] () – C:\WINDOWS\tasks\SA.DAT
[2009/04/12 14:34:37 | 00,002,048 | –S- | M] () – C:\WINDOWS\bootstat.dat
[2009/04/12 13:56:27 | 00,000,484 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2009/04/12 13:54:17 | 02,967,800 | —- | M] (Malwarebytes Corporation ) – C:\Documents and Settings\Owner\Desktop\mbam-setup.exe
[2009/04/12 13:18:16 | 00,501,248 | —- | M] (OldTimer Tools) – C:\Documents and Settings\Owner\Desktop\OTListIt2.exe
[2009/04/12 10:47:49 | 01,107,156 | -H– | M] () – C:\Documents and Settings\Owner\Local Settings\Application Data\IconCache.db
[2009/04/12 10:35:26 | 03,063,218 | —- | M] (Symantec Corporation) – C:\Documents and Settings\Owner\Desktop\Norton_Removal_Tool.exe
[2009/04/08 10:13:40 | 00,001,729 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Adobe Reader 8.lnk
[2009/04/07 22:26:15 | 00,001,734 | —- | M] () – C:\Documents and Settings\Owner\Desktop\HijackThis.lnk
[2009/04/07 22:25:36 | 00,812,344 | —- | M] (Trend Micro Inc.) – C:\Documents and Settings\Owner\Desktop\HJTInstall.exe
[2009/04/06 15:32:54 | 00,038,496 | —- | M] (Malwarebytes Corporation) – C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2009/04/06 15:32:46 | 00,015,504 | —- | M] (Malwarebytes Corporation) – C:\WINDOWS\System32\drivers\mbam.sys
[2009/04/05 21:45:24 | 00,025,088 | —- | M] () – C:\Documents and Settings\Owner\My Documents\classification lab.doc
[2009/04/05 21:30:25 | 00,024,064 | —- | M] () – C:\Documents and Settings\Owner\My Documents\Group found poem.doc
[2009/04/02 20:19:22 | 00,025,088 | —- | M] () – C:\Documents and Settings\Owner\My Documents\sight notes week 3.doc
[2009/04/02 20:06:55 | 00,024,576 | —- | M] () – C:\Documents and Settings\Owner\My Documents\foucus questiond week 3.doc
[2009/03/31 21:31:16 | 00,054,156 | -H– | M] () – C:\WINDOWS\QTFont.qfn
[2009/03/30 21:06:19 | 01,635,328 | —- | M] () – C:\Documents and Settings\Owner\My Documents\week 2.ppt
[2009/03/30 21:03:41 | 03,601,920 | —- | M] () – C:\Documents and Settings\Owner\My Documents\weeks 2.ppt
[2009/03/30 20:59:00 | 03,304,448 | —- | M] () – C:\Documents and Settings\Owner\My Documents\feild study week 2.ppt
[2009/03/30 20:37:20 | 00,031,232 | —- | M] () – C:\Documents and Settings\Owner\My Documents\population density lab.doc
[2009/03/30 19:57:33 | 00,033,280 | —- | M] () – C:\Documents and Settings\Owner\My Documents\feild study data.doc
[2009/03/26 10:55:58 | 00,027,136 | —- | M] () – C:\Documents and Settings\Owner\My Documents\ryancraves contract doc..doc
[2009/03/26 09:58:16 | 00,000,162 | -H– | M] () – C:\Documents and Settings\Owner\My Documents\~$e sky is green poem.doc
[2009/03/19 21:41:44 | 00,027,136 | —- | M] () – C:\Documents and Settings\Owner\My Documents\week 1 foucas questions.doc
[2009/03/16 09:54:39 | 00,000,952 | -HS- | M] () – C:\WINDOWS\System32\KGyGaAvL.sys
[2009/03/15 21:46:06 | 01,833,472 | —- | M] () – C:\Documents and Settings\Owner\My Documents\feild study3.ppt
[2009/03/15 21:42:38 | 03,303,424 | —- | M] () – C:\Documents and Settings\Owner\My Documents\feild study2.ppt
[2009/03/15 21:36:15 | 03,517,440 | —- | M] () – C:\Documents and Settings\Owner\My Documents\feild study.ppt
[2009/03/15 21:13:58 | 00,029,696 | —- | M] () – C:\Documents and Settings\Owner\My Documents\feild study intro.doc
[2009/03/15 20:53:13 | 00,024,064 | —- | M] () – C:\Documents and Settings\Owner\My Documents\Page 2.doc
[2009/03/15 17:30:18 | 00,844,288 | —- | M] () – C:\Documents and Settings\Owner\My Documents\alis.ppt
[2009/03/14 07:49:32 | 00,000,000 | —- | M] () – C:\WINDOWS\System32\drivers\lvuvc.hs
[2009/03/14 07:49:30 | 00,000,000 | —- | M] () – C:\WINDOWS\System32\drivers\logiflt.iad
< End of report >



An "Extras" txt file that magically appeared:


OTListIt Extras logfile created on: 4/12/2009 2:42:04 PM - Run 1
OTListIt2 by OldTimer - Version 2.0.14.0 Folder = C:\Documents and Settings\Owner\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.11)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

494.73 Mb Total Physical Memory | 189.13 Mb Available Physical Memory | 38.23% Memory free
1.86 Gb Paging File | 1.44 Gb Available in Paging File | 77.75% Paging File free
Paging file location(s): C:\pagefile.sys 1488 1488;

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.27 Gb Total Space | 7.13 Gb Free Space | 19.12% Space Free | Partition Type: NTFS
Drive D: | 37.26 Gb Total Space | 9.05 Gb Free Space | 24.29% Space Free | Partition Type: NTFS
Drive E: | 614.11 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MOM
Current User Name: Owner
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Output = Standard
File Age = 30 Days
Company Name Whitelist: On

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] – C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile
"EnableFirewall" = 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[2008/04/13 11:53:32 | 00,558,080 | —- | M] (Microsoft Corporation) – %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000
[2006/08/01 15:35:36 | 00,067,112 | —- | M] (America Online, Inc.) – C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger
[2009/02/16 20:53:11 | 00,066,864 | —- | M] (Logitech Inc.) – C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
[2008/04/13 11:53:32 | 00,558,080 | —- | M] (Microsoft Corporation) – %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000
[2008/04/13 17:12:28 | 01,695,232 | —- | M] (Microsoft Corporation) – C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger
[2006/08/01 15:35:36 | 00,067,112 | —- | M] (America Online, Inc.) – C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger
[2006/09/13 10:32:12 | 00,128,536 | —- | M] (iAnywhere Solutions, Inc.) – C:\Program Files\Intuit\QuickBooks Pro\QBDBMgrN.exe:*:Enabled:QuickBooks 2008 Data Manager
[2007/09/10 15:12:44 | 00,069,632 | —- | M] (Software 2000 Limited) – C:\WINDOWS\system32\spool\drivers\w32x86\3\HP1006MC.EXE:*:Enabled:SMLMProxy Module - HP1006MC.EXE
[2007/10/14 20:38:52 | 00,214,360 | —- | M] (Hewlett-Packard Co.) – C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe
[2007/10/19 20:46:08 | 00,184,320 | —- | M] (Hewlett-Packard Co.) – C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe
[2007/11/30 01:05:44 | 00,107,864 | —- | M] (Hewlett-Packard Co.) – C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe
[2007/11/02 10:58:46 | 01,421,312 | —- | M] (Hewlett-Packard) – C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe
[2007/10/31 15:45:22 | 00,147,456 | —- | M] (Hewlett-Packard) – C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe
[2009/02/16 20:53:11 | 00,066,864 | —- | M] (Logitech Inc.) – C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger
[2009/01/29 15:01:36 | 23,975,720 | R— | M] (Skype Technologies S.A.) – C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0456ebd7-5f67-4ab6-852e-63781e3f389c}" = Macromedia Flash Player
"{04B2FED0-D2FF-11D5-B494-0008C7AA880E}" = PQMaps
"{0BA9CAC3-5131-4E59-B2AB-B765E876AAA2}" = Brother MFL-Pro Suite
"{0DCCE3F4-E888-40E8-8AE5-CF8058F25631}" = DVC5.1 Driver
"{0F7C2E47-089E-4d23-B9F7-39BE00100776}" = Toolbox
"{12E75B98-8463-4C1F-8DDA-F6CF31566A55}" = Google SketchUp Pro 6
"{158BC6C5-5950-4FDD-BE33-0294668923F2}" = Samsung DVC Media 5.1
"{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService
"{1A15507A-8551-4626-915D-3D5FA095CC1B}" = Corel Paint Shop Pro X
"{1E04F83B-2AB9-4301-9EF7-E86307F79C72}" = Google Earth
"{1F64D075-84F1-4EBC-A842-F2EF9C58009A}" = The Print Shop Premium Fonts
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{24D753CA-6AE9-4E30-8F5F-EFC93E08BF3D}" = Skype™ 4.0
"{2E8EAC71-BFE4-417A-88F0-5A1BDFBCF5D3}" = Logitech SetPoint
"{3248F0A8-6813-11D6-A77B-00B0D0150020}" = J2SE Runtime Environment 5.0 Update 2
"{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6
"{3248F0A8-6813-11D6-A77B-00B0D0150110}" = J2SE Runtime Environment 5.0 Update 11
"{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36FDBE6E-6684-462b-AE98-9A39A1B200CC}" = HPProductAssistant
"{40A6C96D-808E-41DD-8716-617AB6B0F1F1}" = Brother MFL-Pro Suite
"{43DCF766-6838-4F9A-8C91-D92DA586DFA8}" = Microsoft Windows Journal Viewer
"{4D9C7DA3-D532-432D-A556-5F6CD186B0A5}" = DJ_AIO_03_F4200_ProductContext
"{5109C064-813E-4e87-B0DE-C8AF7B5BC02B}" = SmartWebPrintingOC
"{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}" = DeviceDiscovery
"{5783F2D7-4004-0409-0002-0060B0CE6BBA}" = Autodesk Architectural Desktop 2006
"{5A3F6A80-7913-475E-8B96-477A952CFA43}" = SupportSoft Assisted Service
"{5ACE69F0-A3E8-44eb-88C1-0A841E700180}" = TrayApp
"{62653245-3DC5-4019-AF6B-4E62D6150D9E}" = F4200_Help
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{67DFCE0D-BBA9-43AC-90B3-548390ECE522}" = F4200
"{687FEF8A-8597-40b4-832C-297EA3F35817}" = BufferChm
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{7059BDA7-E1DB-442C-B7A1-6144596720A4}" = HP Update
"{7131646D-CD3C-40F4-97B9-CD9E4E6262EF}" = Microsoft .NET Framework 2.0
"{7148F0A8-6813-11D6-A77B-00B0D0142050}" = Java 2 Runtime Environment, SE v1.4.2_05
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{7B3577F5-1D82-4C9B-008B-69D026FD8BCA}" = The Sims 2 Open For Business
"{863DCE5B-D6CA-4DC5-9F95-7DCFED15DE8F}" = The Print Shop 20
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Extreme Graphics 2 Driver
"{8A85DEAD-7C1F-4368-881C-72AC74CB2E91}" = UnloadSupport
"{8AB8D458-939E-403F-0097-9BA1C1F013D5}" = The Sims 2
"{8ECB8220-F426-4BEB-9596-97033C533702}" = QuickBooks Premier: Contractor Edition 2008
"{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}" = Logitech Desktop Messenger
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{91120409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Standard
"{937B232D-9776-471E-92BD-D424E514EF14}" = Logitech QuickCam
"{98736A65-3C79-49EC-B7E9-A3C77774B0E6}" = Google SketchUp 6
"{9DBCE8C7-FE94-4D8F-9FF0-38EF3D8BC99E}" = DJ_AIO_03_F4200_Software
"{A0B9F8DF-C949-45ed-9808-7DC5C0C19C81}" = Status
"{A11409F1-CD33-4076-85CB-4EE4A8439BFE}" = Scan
"{A17EABB6-D0C6-44E5-820C-72DC7F495064}" = PaperPort
"{A4D7B764-4140-11D4-88EB-0050DA3579C0}" = Nero - Burning Rom
"{A5AB9D5E-52E2-440e-A3ED-9512E253C81A}" = SolutionCenter
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-A81300000003}" = Adobe Reader 8.1.4
"{AE9A67F9-ADF1-4a44-BAB5-C1DB302B37A2}" = HP Deskjet F4200 All-In-One Driver Software 10.0 Rel .3
"{B29B526D-F027-4122-BC7A-D9E5BC86CC40}" = DJ_AIO_03_F4200_Software_Min
"{B3D8B2F8-3C2C-45BC-933E-8B60E78F6684}" = Google SketchUp 6
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5
"{C12D609B-EB71-411B-82C3-9BE6D40435D7}" = Google SketchUp LayOut 6
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCB9B81A-167F-4832-B305-D2A0430840B3}" = WebReg
"{CEB3A11A-03EA-11DA-BFBD-00065BBDC0B5}" = MSN Messenger 7.5
"{D2E0F0CC-6BE0-490b-B08B-9267083E34C9}" = MarketResearch
"{D87149B3-7A1D-4548-9CBF-032B791E5908}" = Desktop Doctor
"{D99A8E3A-AE5A-4692-8B19-6F16D454E240}" = Destination Component
"{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01
"{EB459C2F-41CA-4222-B9CA-F8EBA40B8DAB}" = Google SketchUp 6 Exporters
"{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F42CD69D-E393-47c8-B2CD-B139C4ADA9A8}" = Copy
"Ad-Aware SE Personal" = Ad-Aware SE Personal
"Adobe Acrobat 5.0" = Adobe Acrobat 5.0
"Adobe Flash Player ActiveX" = Adobe Flash Player ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player
"AOL Instant Messenger" = AOL Instant Messenger
"Autodesk DWF Viewer" = Autodesk DWF Viewer
"avast!" = avast! Antivirus
"ComcastHSI" = Comcast High-Speed Internet Install Wizard
"Complete Legal Collection" = Complete Legal Collection 3.1
"DVD Burning Xpress" = DVD Burning Xpress 3.30
"HijackThis" = HijackThis 2.0.2
"HP Imaging Device Functions" = HP Imaging Device Functions 10.0
"HP Photosmart Essential" = HP Photosmart Essential 2.5
"HP Smart Web Printing" = HP Smart Web Printing
"HP Solution Center & Imaging Support Tools" = HP Solution Center 10.0
"HPExtendedCapabilities" = HP Customer Participation Program 10.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"InCD!UninstallKey" = Ahead InCD
"IO" = IO
"lvdrivers_11.90" = Logitech QuickCam Driver Package
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"MavisBeacon10_STANDARD" = Mavis Beacon Teaches Typing 10
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 2.0" = Microsoft .NET Framework 2.0
"Mozilla Firefox (3.0.8)" = Mozilla Firefox (3.0.8)
"MRW!UninstallKey" = Ahead InCD EasyWrite Reader
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"PROSet" = Intel® PRO Network Adapters and Drivers
"QuickTime" = QuickTime
"RealPlayer 6.0" = RealPlayer
"Shockwave" = Shockwave
"Shop for HP Supplies" = Shop for HP Supplies
"Spybot - Search & Destroy_is1" = Spybot - Search & Destroy 1.4
"Tweak UI 2.10" = Tweak UI
"Viewpoint Manager" = Viewpoint Manager (Remove Only)
"ViewpointMediaPlayer" = Viewpoint Media Player
"WebPost" = Microsoft Web Publishing Wizard 1.52
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinMX" = WinMX
"WinZip" = WinZip
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 10 Event Log Errors ==========

[ Antivirus Events ]
Error - 7/22/2008 11:01:09 AM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = Error in aswChestC: chestAddFile Error 2.

Error - 7/22/2008 11:01:09 AM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = Error in aswChestC: chestAddFile Error 2.

Error - 7/22/2008 11:12:22 AM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = Error in aswChestC: chestAddFile Error 2.

Error - 7/22/2008 11:12:23 AM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = Error in aswChestC: chestAddFile Error 2.

Error - 7/22/2008 11:12:24 AM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = Error in aswChestC: chestAddFile Error 2.

Error - 9/8/2008 8:56:15 PM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of
C:\DOCUME~1\OWNER\LOCALS~1\TEMP\~E5.0001.DIR.0020\~DEE0D4.TMP failed, 00000005.


Error - 10/19/2008 7:54:46 PM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of
C:\WINDOWS\MEMORY.DMP failed, 00000005.

Error - 10/19/2008 7:54:46 PM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of
C:\WINDOWS\MEMORY.DMP failed, 00000005.

Error - 12/28/2008 9:57:19 PM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of
C:\WINDOWS\MEMORY.DMP failed, 00000005.

Error - 12/28/2008 9:57:19 PM | Computer Name = MOM | Source = avast! | ID = 33554522
Description = AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of
C:\WINDOWS\MEMORY.DMP failed, 00000005.

[ Application Events ]
Error - 4/9/2009 12:03:31 PM | Computer Name = MOM | Source = QuickBooks | ID = 4
Description =

Error - 4/9/2009 12:03:31 PM | Computer Name = MOM | Source = QuickBooks | ID = 4
Description =

Error - 4/9/2009 12:03:31 PM | Computer Name = MOM | Source = QuickBooks | ID = 4
Description =

Error - 4/9/2009 12:03:31 PM | Computer Name = MOM | Source = QuickBooks | ID = 4
Description =

Error - 4/9/2009 12:03:31 PM | Computer Name = MOM | Source = QuickBooks | ID = 4
Description =

Error - 4/9/2009 12:04:40 PM | Computer Name = MOM | Source = QuickBooks | ID = 4
Description =

Error - 4/9/2009 12:04:40 PM | Computer Name = MOM | Source = QuickBooks | ID = 4
Description =

Error - 4/9/2009 12:04:40 PM | Computer Name = MOM | Source = QuickBooks | ID = 4
Description =

Error - 4/11/2009 9:08:07 PM | Computer Name = MOM | Source = Automatic LiveUpdate Scheduler | ID = 101
Description =

Error - 4/12/2009 1:01:46 PM | Computer Name = MOM | Source = MsiInstaller | ID = 11306
Description = Product: Norton Internet Security – Error 1306. Another application
has exclusive access to the file 'C:\Documents and Settings\All Users\Application
Data\Symantec\SubEng\submissions.idx'. Please shut down all other applications,
then click Retry.

[ System Events ]
Error - 4/12/2009 5:36:24 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ppa3

Error - 4/12/2009 5:36:54 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the avast! Web Scanner service
to connect.

Error - 4/12/2009 5:36:54 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7000
Description = The avast! Web Scanner service failed to start due to the following
error: %%1053

Error - 4/12/2009 5:37:31 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the avast! Web Scanner service
to connect.

Error - 4/12/2009 5:37:32 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7000
Description = The avast! Web Scanner service failed to start due to the following
error: %%1053

Error - 4/12/2009 5:38:06 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the avast! Web Scanner service
to connect.

Error - 4/12/2009 5:38:06 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7000
Description = The avast! Web Scanner service failed to start due to the following
error: %%1053

Error - 4/12/2009 5:38:38 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the avast! Web Scanner service
to connect.

Error - 4/12/2009 5:38:38 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7000
Description = The avast! Web Scanner service failed to start due to the following
error: %%1053

Error - 4/12/2009 5:39:24 PM | Computer Name = MOM | Source = Service Control Manager | ID = 7034
Description = The avast! Web Scanner service terminated unexpectedly. It has done
this 1 time(s).


< End of report >



The MBAM log:



Malwarebytes' Anti-Malware 1.36
Database version: 1971
Windows 5.1.2600 Service Pack 3

4/12/2009 2:31:28 PM
mbam-log-2009-04-12 (14-31-28).txt

Scan type: Quick Scan
Objects scanned: 173663
Time elapsed: 32 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\0ff.exe (Malware.Tool) -> Quarantined and deleted successfully.




and the latest HJT log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:49:34 PM, on 4/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
D:\avast\ashServ.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\avast\ashDisp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\system32\NOTEPAD.EXE
D:\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\RunOnce: [] C:\Program Files\Mozilla Firefox\firefox.exe http://www.symantec.com/techsupp/servlet/P…00002C.000000E2
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: AutoCAD Startup Accelerator.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/…%20Controls.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200411…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120317897959
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1135437924031
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://msltv.multicastmedia.com/common/mbr…MINIBrowser.CAB
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?316
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\avast\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\avast\ashWebSv.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://img.xmradio.com/images/spacer.gif
O24 - Desktop Component 1: (no name) - http://www.comcast.net/images/global/nav2.gif

–
End of file - 14058 bytes





Hope this helps.
Thanks
Hi mdbarb,

How is the computer behaving now? Please let us know of any symptoms you are having.


You have some old vulnerable versions of java on your computer. You may want to copy and paste the instructions for this tool into a notepad and save to your desktop for reference as your browser should be closed.

Please download JavaRa to your desktop and unzip it to its own folder. Close your browser.
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.
The current version is Java™ 6 Update 13





Something to consider…

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager – the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.


Viewpoint Manager is considered as foistware instead of malware since it is often installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware
It is STRONGLY recommended that you remove the Viewpoint products; however, decide for yourself. To uninstall the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):

  • Click Start, then Settings, then click Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, Remove the Viewpoint component
  • Do the same for each Viewpoint component.





Next, Double click on OTList2.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
  • Do Not copy the word CODE
  • please note the fix starts with the :
:OTLI
PRC - C:\Windows\Explorer.EXE (Microsoft Corporation)

:Services

:Reg

:Files
C:\WINDOWS\System32\drivers\lvuvc.hs
C:\WINDOWS\System32\drivers\logiflt.iad

:Commands
[emptytemp]
[start explorer]
[Reboot]

Then click the Run Fix button at the top
  • Let the program run unhindered
  • Please save the resulting log to be posted in your next reply.
  • Reboot your computer
Please post the OTL2 log and a new HJT log

Thanks
OK
I removed old Java versions.
I removed viewpoint.
There is a marked increase in speed especially at startup.
But there are some sluggish moments - I have noticed especially when switching from one program/window to another - the program window opens but the mouse doesn't work for about 10 seconds.
I will try a few different things to give better feedback as to when it is slow.

Here is the OTL2 log:



========== OTLISTIT ==========
Process Explorer.EXE killed successfully!
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\WINDOWS\System32\drivers\lvuvc.hs moved successfully.
C:\WINDOWS\System32\drivers\logiflt.iad moved successfully.
========== COMMANDS ==========
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_nclkCAozKnPMH75ONoXn scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_nclkCAozKnPMH75ONoXn-journal scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\Perflib_Perfdata_7d8.dat scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot.
Local Service Temp folder emptied.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\logishrd\LVPrcInj01.dll scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_5e8.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
FireFox cache emptied.
Temp folders emptied.
Explorer started successfully

OTListIt2 by OldTimer - Version 2.0.14.0 log created on 04132009_205539

Files moved on Reboot…
File C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_nclkCAozKnPMH75ONoXn not found!
File C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_nclkCAozKnPMH75ONoXn-journal not found!
File C:\Documents and Settings\Owner\Local Settings\Temp\Perflib_Perfdata_7d8.dat not found!
File move failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be moved on reboot.
DllUnregisterServer procedure not found in C:\WINDOWS\temp\logishrd\LVPrcInj01.dll
C:\WINDOWS\temp\logishrd\LVPrcInj01.dll NOT unregistered.
File move failed. C:\WINDOWS\temp\logishrd\LVPrcInj01.dll scheduled to be moved on reboot.
C:\WINDOWS\temp\Perflib_Perfdata_5e8.dat moved successfully.

Registry entries deleted on Reboot…



Here is the HJT log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:32:50 PM, on 4/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
D:\avast\ashServ.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\notepad.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\avast\ashDisp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\RunOnce: [] C:\Program Files\Mozilla Firefox\firefox.exe http://www.symantec.com/techsupp/servlet/P…00002C.000000E2
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: AutoCAD Startup Accelerator.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/…%20Controls.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200411…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120317897959
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1135437924031
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://msltv.multicastmedia.com/common/mbr…MINIBrowser.CAB
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?316
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\avast\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\avast\ashWebSv.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O24 - Desktop Component 0: (no name) - http://img.xmradio.com/images/spacer.gif
O24 - Desktop Component 1: (no name) - http://www.comcast.net/images/global/nav2.gif

–
End of file - 13747 bytes
Hi mdbarb,

The HJT log shows you still have old java installed.
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll


We'll do the update manually.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Scroll down to "Java Runtime Environment (JRE) 6 Update 13
  • Click the download button on the right.
If Information Bar pop-ups up, right-click on it and say it's OK to display the blocked content.
  • Select the platform (Windows, in your case), mutli language.
  • Accept the license agreement, click continue.
You do not have to install the Java Web Start ActiveX Control
  • Scroll down and click on Windows Offline Installation,
  • Save the file jre-6u13-windows-i586-p.exe to your desktop;
Do not select Run . Do not install it yet.

When the download is complete, close your browser.

Open Control Panel > Add/Remove Programs:
  • Uninstall the old versions of Sun Java, Java JRE, or similar.
    These ones if found
    J2SE Runtime Environment 5.0 Update 2
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 11
    Java 2 Runtime Environment, SE v1.4.2_05


  • Do not uninstall Java TM 6 Update 13 if found! :yeah:
Reboot your computer.

  • Double-click on the saved file to install the update.
  • Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so.



After you have the java updated ,

You will need to use Internet Explorer for this scan.
*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.



Please go to Kaspersky website and perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions.
  • You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases
  • Click on My Computerr under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Desktop is a good place.
  • Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply along with a new HijackThis log.

Thanks
Oldman:

When I tried to uninstall all of the old JAVA versions - three were eliminated but when attempting to uninstall "JAVA 2 runtime environment, SE v1.4.2_05" I got the following message:
"error applying transforms. Verify that the specified transform paths are valid".

I tried rebooting and attempting to uninstall again but received the same message so I just went on with the rest of your instructions.

Here is the Kaspersky log:


——————————————————————————–
KASPERSKY ONLINE SCANNER 7.0 REPORT
Tuesday, April 14, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Tuesday, April 14, 2009 09:10:20
Records in database: 2042981
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
H:\

Scan statistics:
Files scanned: 186274
Threat name: 4
Infected objects: 4
Suspicious objects: 0
Duration of the scan: 03:48:49


File name / Threat name / Threats count
C:\Documents and Settings\MARINA\Local Settings\Temporary Internet Files\Content.IE5\CDYJ0TYV\buddypicture[1] Infected: Trojan.VBS.Sinkin 1
C:\Program Files\Common Files\Real\Toolbar\RealBar.dll Infected: not-a-virus:AdWare.Win32.MegaSearch.s 1
C:\Program Files\ProcManager.exe Infected: not-a-virus:RiskTool.Win32.PsKill.a 1
C:\WINDOWS\system32\uawhgtfw\cqsuipyb.dll Infected: not-a-virus:AdWare.Win32.NoName.d 1

The selected area was scanned.




Here is the HJT log:



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:37:05 AM, on 4/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
D:\avast\ashServ.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\avast\ashDisp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Intuit\QuickBooks Pro\qbw32.exe
C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\RunOnce: [] C:\Program Files\Mozilla Firefox\firefox.exe http://www.symantec.com/techsupp/servlet/P…00002C.000000E2
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: AutoCAD Startup Accelerator.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/…%20Controls.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200411…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120317897959
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1135437924031
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://msltv.multicastmedia.com/common/mbr…MINIBrowser.CAB
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?316
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\avast\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\avast\ashWebSv.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O24 - Desktop Component 0: (no name) - http://img.xmradio.com/images/spacer.gif
O24 - Desktop Component 1: (no name) - http://www.comcast.net/images/global/nav2.gif

–
End of file - 14048 bytes


Note: I have been trying to pay attention to when it appears slow - for instance when I did the hijack this log file the "save as" window came up but it was eight seconds before I could move the mouse or anything. Also when I closed the internet page and also the outlook express email page they closed very slow, window pane by window pane within each program. They didn't just close in a blink but but "scrolled" out.
I am wondering if we have other issues with memory, page file size etc etc


Much thanks so far.
Your instructions have been spot on. One small point-your instructions in saving the Kapersky log said to:
"Save this report to a convenient place. Desktop is a good place.
Change the files of type to text file (txt.) before clicking on the save button"

If I had just read each line and did it before reading the next line I would have saved in the wrong format. I think the "Change the files of type…." line should be before the "Save this report…" line.

A minor thing but we're just dummies following directions. Other than that I have been impressed with how yoour instructions are exactly as the web page or program indicates.
Hi mdbarb,

Thanks, I shall fix up my Kaspersky canned. :thumbup:

For the java give this a shot. Your java is current, however it is best to remove the old versions.

Download the Microsoft Installer Clean Up utility file and save it on your desktop
-Double click on executable file. The installation process will start. Follow the instructions accordingly
-Once installation process is over, go to Start -> All Programs -> Run Windows Install Clean Up utility
-This will launch the Windows Installer Clean Up utility dialog box
-Under the Installed products list, select JAVA 2 runtime environment, SE v1.4.2_05 that you want to remove
-Click Remove and Exit


Next, Double click on OTList2.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
  • Do Not copy the word CODE
  • please note the fix starts with the :
:OTLI
PRC - C:\Windows\Explorer.EXE (Microsoft Corporation)

:Services

:Reg

:Files
C:\Documents and Settings\MARINA\Local Settings\Temporary Internet Files\Content.IE5\CDYJ0TYV\buddypicture[1] 
C:\Program Files\Common Files\Real\Toolbar\RealBar.dll 
C:\Program Files\ProcManager.exe 
C:\WINDOWS\system32\uawhgtfw

:Commands
[emptytemp]
[start explorer]
[Reboot]

Then click the Run Fix button at the top
  • Let the program run unhindered
  • Please save the resulting log to be posted in your next reply.
  • Reboot your computer
Please post the OTL2 log

Your ram is more or less at the recommended minimum of 512mb. You have 495mb. I do see the page file is set quite high. It should be 1.5 times the size of the actual ram installed as a starting point. You may just be wasting space as that space will be reserved for the page file.

Your hard drive is getting close to full. Windows requires 15% free space to run defrag. You are at 19%. When is the last time you ran disk clean up and defragged your harddrive?

Run the above fix and post back, there are some optional fixes we can look at that may help with the overall system preformance.
Per instructions: Here is the OTL log: ========== OTLISTIT ========== Process Explorer.EXE killed successfully! ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== ========== FILES ========== File/Folder C:\Documents and Settings\MARINA\Local Settings\Temporary Internet Files\Content.IE5\CDYJ0TYV\buddypicture[1] not found. File/Folder C:\Program Files\Common Files\Real\Toolbar\RealBar.dll not found. File/Folder C:\Program Files\ProcManager.exe not found. File/Folder C:\WINDOWS\system32\uawhgtfw not found. ========== COMMANDS ========== File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\hsperfdata_Owner\1948 scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_r8LW7gwrDteg1U139fnh scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_ToUExoDTdaHiMLxYxpCL scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_ToUExoDTdaHiMLxYxpCL-journal scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\ms133.tmp scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\ms134.tmp scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\Perflib_Perfdata_e9c.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\~DF5F32.tmp scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temp\~DF8285.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Internet Explorer cache folder emptied. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\MN8NNV7P\O0ID51O4\Offline\0x00000001_R scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\MN8NNV7P\O0ID51O4\Offline\0x00000003_R scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\MN8NNV7P\O0ID51O4\Offline\HashFile.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. User's Temporary Internet Files folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot. Local Service Temp folder emptied. Local Service Temporary Internet Files folder emptied. Network Service Temp folder emptied. File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Network Service Temporary Internet Files folder emptied. File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\logishrd\LVPrcInj01.dll scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_5e8.dat scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_c90.dat scheduled to be deleted on reboot. Windows Temp folder emptied. Java cache emptied. File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_001_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_002_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_003_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\urlclassifier3.sqlite scheduled to be deleted on reboot. FireFox cache emptied. Temp folders emptied. Explorer started successfully OTListIt2 by OldTimer - Version 2.0.14.0 log created on 04142009_233837 Files moved on Reboot… File C:\Documents and Settings\Owner\Local Settings\Temp\hsperfdata_Owner\1948 not found! File C:\Documents and Settings\Owner\Local Settings\Temp\asat0001.tmp not found! File C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_r8LW7gwrDteg1U139fnh not found! File C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_ToUExoDTdaHiMLxYxpCL not found! File C:\Documents and Settings\Owner\Local Settings\Temp\etilqs_ToUExoDTdaHiMLxYxpCL-journal not found! File C:\Documents and Settings\Owner\Local Settings\Temp\fla22F.tmp not found! C:\Documents and Settings\Owner\Local Settings\Temp\ms133.tmp moved successfully. C:\Documents and Settings\Owner\Local Settings\Temp\ms134.tmp moved successfully. File C:\Documents and Settings\Owner\Local Settings\Temp\Perflib_Perfdata_e9c.dat not found! File C:\Documents and Settings\Owner\Local Settings\Temp\~DF5F32.tmp not found! C:\Documents and Settings\Owner\Local Settings\Temp\~DF8285.tmp moved successfully. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\MN8NNV7P\O0ID51O4\Offline\0x00000001_R moved successfully. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\MN8NNV7P\O0ID51O4\Offline\0x00000003_R moved successfully. C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\MN8NNV7P\O0ID51O4\Offline\HashFile.dat moved successfully. File C:\WINDOWS\temp\_avast4_\Webshlock.txt not found! DllUnregisterServer procedure not found in C:\WINDOWS\temp\logishrd\LVPrcInj01.dll C:\WINDOWS\temp\logishrd\LVPrcInj01.dll NOT unregistered. File move failed. C:\WINDOWS\temp\logishrd\LVPrcInj01.dll scheduled to be moved on reboot. File move failed. C:\WINDOWS\temp\Perflib_Perfdata_5e8.dat scheduled to be moved on reboot. File C:\WINDOWS\temp\Perflib_Perfdata_c90.dat not found! C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_001_ moved successfully. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_002_ moved successfully. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_003_ moved successfully. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\Cache\_CACHE_MAP_ moved successfully. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\175lc1py.default\urlclassifier3.sqlite moved successfully. Registry entries deleted on Reboot… Re: other issues I think I have been repeatedly remiondede to increase the page file thus the size. I will endeavor to reduce the size of C; (it is probably mostly pics of my daughter anyway)
Hi Mdbarb,

Pictures are nice, but the safest place, IMO, for them is on a CD. Editing and viewing photos can be quite ram intensive so I can understand the large page file. The large size won't hurt anything, just if you never use it, it may result in wasted HD space.

Here are some optional fixes that you can try. These fixes will not remove the program from the computer, but will stop them from starting at bootup. I've included a link with each that has a bit of info as to what it is and in some case an alternative method of running the program..

To implement the fixes you want, open HJT, do a system scan only. Check mark the lines in the following list you wish to fix, close all other browsers/windows and click "fix checked" Do not fix any lines that are not in the list.

O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
http://www.systemlookup.com/lists.php?list…gdUpdate&s=

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
http://www.systemlookup.com/Startup/9216-pptd40nt_exe.html

O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
http://www.systemlookup.com/lists.php?list…earch%5D&s=

O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
http://www.systemlookup.com/lists.php?list…rcen.exe&s=

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
http://www.systemlookup.com/lists.php?list…igfxtray&s=

O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
http://www.systemlookup.com/Startup/11075-BrStDvPt_exe.html

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
http://www.systemlookup.com/Startup/9914-Qttask_exe.html

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
http://www.systemlookup.com/Startup/4268-HPWuSchd2_exe.html

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
http://www.systemlookup.com/Startup/11949-jusched_exe.html

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
http://www.systemlookup.com/Startup/5559-L…senger_exe.html

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
http://www.systemlookup.com/Startup/9891-qbupdate_exe.html

O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
http://www.systemlookup.com/Startup/11851-BrMfcWnd_exe.html



Post back when you are finished and if there are no problems we'll clean up the tools.

Thanks

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