What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Apparent Trojan Infection

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1 last edited
As the Topic Description field wasn't quite long enough for my summary, I'll just elaborate fully here.

Earlier today I updated both Adaware and Spybot SD's definitions. Not long after the latter, Webroot began to alert me of multiple sites that the Internet Communication shield was blocking access to. None of them look exactly friendly, they reek of adware/spyware/malware type sites, with some porn sounding titles in there as well.

I've ran AVG Free 8.5 and it highlighted a Realplayer 11.exe file as a trojan. To be on the safe side I let it supposedly remove it, and restarted. This didn't solve the problem. Scanning with Webroot found nothing, and scanning with Spybot SD got a similar result as AVG, but restarting after the second supposed healing did nothing.

Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:27:08 PM, on 4/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Wizet\MapleStory\npkcmsvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" /r
O4 - HKLM\..\Run: [P17Helper] "Rundll32" P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] "C:\WINDOWS\UpdReg.EXE"
O4 - HKLM\..\Run: [BJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] "KHALMNPR.EXE"
O4 - HKLM\..\Run: [DLBUCATS] "rundll32" C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKUS\S-1-5-18\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4A116A80-85B6-4299-A018-A717FD7AC66A} (AXIDMDCP Class) - http://m1.cdn.gaiaonline.com/plugins/IDMFlash.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1151674758187
O16 - DPF: {7606693A-C18D-4567-AF85-6194FF70761E} - http://app.gomtv.com/gom/GomWeb.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://filelodge.bolt.com/ImageUploader3.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Program Files\Wizet\MapleStory\npkcmsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

–
End of file - 8372 bytes
Post #2
[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, SmitfraudFix, MBAM, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.



Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
Post #3
Thank you very much for the assistance.

Ran ATF Cleaner.

Ran Malwarebytes, log below:

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

4/6/2009 7:23:40 PM
mbam-log-2009-04-06 (19-23-40).txt

Scan type: Quick Scan
Objects scanned: 74552
Time elapsed: 4 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.Antivirus2008) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


—————————————————————————-

Malwarebytes then required a reboot, so I did. Alerts started up upon log on again. Example sites that the Internet Communications Shield is saying that it's blocking access to:
www.007guard.com
123topsearch.com
www.1987324.com
1stsearchportal.com

As a note, I only have the SpySweeper part of Webroot, not the antivirus. I'm currently using AVG 8.5 free as my primary antivirus.

As requested, Hijack This log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:31:32 PM, on 4/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Wizet\MapleStory\npkcmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SYSTEM32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" /r
O4 - HKLM\..\Run: [P17Helper] "Rundll32" P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] "C:\WINDOWS\UpdReg.EXE"
O4 - HKLM\..\Run: [BJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] "KHALMNPR.EXE"
O4 - HKLM\..\Run: [DLBUCATS] "rundll32" C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKUS\S-1-5-18\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4A116A80-85B6-4299-A018-A717FD7AC66A} (AXIDMDCP Class) - http://m1.cdn.gaiaonline.com/plugins/IDMFlash.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1151674758187
O16 - DPF: {7606693A-C18D-4567-AF85-6194FF70761E} - http://app.gomtv.com/gom/GomWeb.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://filelodge.bolt.com/ImageUploader3.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Program Files\Wizet\MapleStory\npkcmsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

–
End of file - 8321 bytes


As for how the computer is behaving. Generally it seems to be normal, save that what I assume to be AVG's process (avgsrx.exe) is using up larger amounts of the CPU than normal (Currently keeps jumping up to 50% or more). Besides that, it's the Webroot alerts.
Post #4
Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please don't attach the scans / logs, use "copy/paste".

Also please describe how your computer behaves at the moment.
Post #5
ComboFix Log

ComboFix 09-04-04.01 - Wes 2009-04-06 19:48:20.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.466 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2009-03-06 to 2009-04-06 )))))))))))))))))))))))))))))))
.

2009-04-06 18:58 . 2009-04-06 18:58 d——– c:\program files\Malwarebytes' Anti-Malware
2009-04-06 18:58 . 2009-04-06 18:58 d——– c:\documents and settings\Wes\Application Data\Malwarebytes
2009-04-06 18:58 . 2009-04-06 18:58 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-04-06 18:58 . 2009-04-06 15:32 38,496 –a—— c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2009-04-06 18:58 . 2009-04-06 15:32 15,504 –a—— c:\windows\SYSTEM32\DRIVERS\mbam.sys
2009-04-06 15:43 . 2009-04-06 15:43 d——– c:\program files\Trend Micro
2009-04-06 13:52 . 2009-04-06 13:52 26,624 –a—— c:\windows\SYSTEM32\DRIVERS\fsbts.sys
2009-04-06 13:00 . 2009-04-06 13:00 d——– C:\cac2e2dc9602701d5ffd30
2009-04-06 12:59 . 2009-04-06 13:07 d——– C:\fe1727cc111dadafe04f58dd6ad1bb
2009-04-06 12:45 . 2009-04-06 12:45 d——– c:\windows\SYSTEM32\XPSViewer
2009-04-06 12:45 . 2009-04-06 12:45 d——– c:\program files\Reference Assemblies
2009-04-06 12:45 . 2009-04-06 12:45 d——– c:\program files\MSBuild
2009-04-06 12:43 . 2009-04-06 12:44 d——– C:\3dd9aaad4695f3babf5753db06ad
2009-04-06 12:43 . 2008-07-06 08:06 1,676,288 ——— c:\windows\SYSTEM32\xpssvcs.dll
2009-04-06 12:43 . 2008-07-06 08:06 1,676,288 ——— c:\windows\SYSTEM32\DLLCACHE\xpssvcs.dll
2009-04-06 12:43 . 2008-07-06 06:50 597,504 ——— c:\windows\SYSTEM32\DLLCACHE\printfilterpipelinesvc.exe
2009-04-06 12:43 . 2008-07-06 08:06 575,488 ——— c:\windows\SYSTEM32\xpsshhdr.dll
2009-04-06 12:43 . 2008-07-06 08:06 575,488 ——— c:\windows\SYSTEM32\DLLCACHE\xpsshhdr.dll
2009-04-06 12:43 . 2008-07-06 08:06 117,760 ——— c:\windows\SYSTEM32\prntvpt.dll
2009-04-06 12:43 . 2008-07-06 08:06 89,088 ——— c:\windows\SYSTEM32\DLLCACHE\filterpipelineprintproc.dll
2009-04-03 19:27 . 2009-04-03 20:49 d——– c:\program files\WebEx
2009-03-21 14:32 . 2009-03-29 21:56 d——– c:\documents and settings\Wes\Application Data\Skype
2009-03-21 14:31 . 2009-03-21 14:31 dr——- c:\program files\Skype
2009-03-21 14:31 . 2009-03-21 14:31 d——– c:\documents and settings\All Users\Application Data\Skype
2009-03-15 12:41 . 2009-03-15 12:41 d——– c:\program files\MSSOAP
2009-03-15 12:39 . 2009-03-15 12:39 164 –a—— c:\windows\install.dat
2009-03-08 12:11 . 2009-04-06 17:04 d——– c:\documents and settings\Wes\Tracing
2009-03-08 12:09 . 2009-03-08 12:09 d——– c:\program files\Microsoft
2009-03-08 12:08 . 2009-03-08 12:08 d——– c:\program files\Windows Live SkyDrive
2009-03-08 12:04 . 2009-03-08 12:04 d——– c:\program files\Common Files\Windows Live

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-06 17:48 ——— d—–w c:\program files\Dl_cats
2009-04-06 17:46 ——— d—–w c:\program files\Common Files\Real
2009-04-06 15:48 ——— d—–w c:\program files\Spybot - Search & Destroy
2009-03-30 12:08 108,552 —-a-w c:\windows\system32\drivers\avgtdix.sys
2009-03-22 20:58 118,784 —-a-w c:\windows\SeaMonkeyUninstall.exe
2009-03-22 20:58 118,784 —-a-w c:\windows\GREUninstall.exe
2009-03-20 16:06 325,640 —-a-w c:\windows\system32\drivers\avgldx86.sys
2009-03-20 16:06 10,520 —-a-w c:\windows\SYSTEM32\avgrsstx.dll
2009-03-20 16:06 ——— d—–w c:\documents and settings\All Users\Application Data\avg8
2009-03-15 16:59 ——— d—–w c:\documents and settings\All Users\Application Data\Webroot
2009-03-10 02:41 ——— d—–w c:\program files\Apple Software Update
2009-03-08 16:08 ——— d—–w c:\program files\Windows Live
2009-03-07 21:23 ——— d—–w c:\program files\Opera
2009-03-05 21:10 1,553,784 —-a-w c:\windows\WRSetup.dll
2009-02-28 11:18 ——— d—–w c:\program files\Microsoft Silverlight
2009-02-27 00:16 ——— d—–w c:\documents and settings\Wes\Application Data\Logitech
2009-02-27 00:15 0 —ha-w c:\windows\system32\drivers\Msft_Kernel_LMouFilt_01005.Wdf
2009-02-27 00:15 0 —ha-w c:\windows\system32\drivers\Msft_Kernel_LHidFilt_01005.Wdf
2009-02-27 00:15 ——— d—–w c:\documents and settings\All Users\Application Data\LogiShrd
2009-02-27 00:14 0 —ha-w c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-02-27 00:14 0 —ha-w c:\windows\system32\drivers\Msft_Kernel_LUsbFilt_01005.Wdf
2009-02-27 00:13 ——— d–h–w c:\program files\InstallShield Installation Information
2009-02-27 00:13 ——— d—–w c:\program files\Logitech
2009-02-27 00:13 ——— d—–w c:\program files\Common Files\Logishrd
2009-02-27 00:13 ——— d—–w c:\documents and settings\All Users\Application Data\Logitech
2009-02-25 19:24 29,808 —-a-w c:\windows\system32\drivers\ssfs0bbc.sys
2009-02-25 19:24 23,152 —-a-w c:\windows\system32\drivers\sshrmd.sys
2009-02-25 19:24 176,752 —-a-w c:\windows\system32\drivers\ssidrv.sys
2009-02-19 02:17 ——— d—–w c:\documents and settings\Wes\Application Data\DivX
2009-02-10 05:55 ——— d—–w c:\program files\OpenOffice.org 3
2009-02-10 05:55 ——— d—–w c:\program files\JRE
2009-02-09 11:13 1,846,784 —-a-w c:\windows\SYSTEM32\win32k.sys
2009-02-09 11:13 1,846,784 ——w c:\windows\SYSTEM32\DLLCACHE\win32k.sys
2009-02-07 16:31 ——— d—–w c:\program files\Common Files\Symantec Shared
2009-02-07 16:30 ——— d—–w c:\program files\Java
2009-02-07 05:24 ——— d—–w c:\documents and settings\All Users\Application Data\Viewpoint
2009-02-07 02:17 ——— d—–w c:\program files\QuickTime
2009-02-07 02:16 ——— d—–w c:\documents and settings\All Users\Application Data\Apple Computer
2009-02-06 22:52 49,504 —-a-w c:\windows\SYSTEM32\sirenacm.dll
2009-01-17 02:35 3,594,752 —-a-w c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
2000-08-30 19:46 1,807,072 —-a-w c:\documents and settings\Wes\vcredist.exe
2008-12-21 15:36 67,688 —-a-w c:\program files\mozilla firefox\components\jar50.dll
2008-12-21 15:36 54,368 —-a-w c:\program files\mozilla firefox\components\jsd3250.dll
2008-12-21 15:36 34,944 —-a-w c:\program files\mozilla firefox\components\myspell.dll
2008-12-21 15:36 46,712 —-a-w c:\program files\mozilla firefox\components\spellchk.dll
2008-12-21 15:36 172,136 —-a-w c:\program files\mozilla firefox\components\xpinstal.dll
2005-07-14 17:31 27,648 –sha-r c:\windows\SYSTEM32\AVSredirect.dll
2005-06-26 20:32 616,448 –sha-r c:\windows\SYSTEM32\cygwin1.dll
2005-06-22 03:37 45,568 –sha-r c:\windows\SYSTEM32\cygz.dll
2005-02-28 18:16 240,128 –sha-r c:\windows\SYSTEM32\x.264.exe
2008-06-06 14:39 32,768 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008060620080607\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968]
"CTSysVol"="c:\program files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2002-09-10 368706]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-03-20 1932568]
"DLBUCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBUtime.dll" [2004-11-09 69632]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2009-03-05 6308728]
"P17Helper"="P17.dll" [2004-06-10 c:\windows\SYSTEM32\P17.dll]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2008-10-10 c:\windows\KHALMNPR.Exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-05-27 24576]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
2008-11-07 17:41 72208 c:\program files\Common Files\Logishrd\Bluetooth\LBTWLgn.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-03-20 12:06 10520 c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.3iv2"= 3ivxVfWCodec.dll
"VIDC.VP31"= vp31vfw.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Wizet\\MapleStory\\Patcher.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R0 fsbts;fsbts;c:\windows\SYSTEM32\DRIVERS\fsbts.sys [2009-04-06 26624]
R0 ssfs0bbc;ssfs0bbc;c:\windows\SYSTEM32\DRIVERS\ssfs0bbc.sys [2009-02-25 29808]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [2008-12-26 325640]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [2008-12-26 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-12-26 298264]
R2 LBeepKE;LBeepKE;c:\windows\SYSTEM32\DRIVERS\LBeepKE.sys [2009-02-26 10384]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe [2009-03-15 1178728]
S3 F-Secure Standalone Minifilter;F-Secure Standalone Minifilter;\??\c:\documents and settings\Wes\Local Settings\Temp\{BC0F77AE-35A3-403F-87E2-1202C27965FF}\fsgk.sys –> c:\documents and settings\Wes\Local Settings\Temp\{BC0F77AE-35A3-403F-87E2-1202C27965FF}\fsgk.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-04-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-242721382-2187158673-1958163532-1006.job
- c:\documents and settings\Wes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-12-17 14:49]

2009-04-06 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDetect.exe []
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-AIM - c:\progra~1\AIM\aim.exe
MSConfigStartUp-Bart Station - c:\program files\PeoplePC\ISP6230\BIN\PPCOLink.exe
MSConfigStartUp-RssReader - c:\program files\RssReader\RssReader.exe


.
——- Supplementary Scan ——-
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell4me.com/myway
mSearch Bar =
DPF: {4A116A80-85B6-4299-A018-A717FD7AC66A} - hxxp://m1.cdn.gaiaonline.com/plugins/IDMFlash.cab
DPF: {7606693A-C18D-4567-AF85-6194FF70761E} - hxxp://app.gomtv.com/gom/GomWeb.cab
FF - ProfilePath - c:\documents and settings\Wes\Application Data\Mozilla\Firefox\Profiles\v66m0fpm.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo Search
FF - prefs.js: browser.startup.homepage - about:blank
FF - prefs.js: keyword.URL - hxxp://us.search.yahoo.com/search?fr=freecause&ourmark=3&type=108&ei=utf-8&p=
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-06 19:49:38
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(660)
c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
c:\program files\common files\logishrd\bluetooth\LBTServ.dll
.
Completion time: 2009-04-06 19:51:29
ComboFix-quarantined-files.txt 2009-04-06 23:51:26

Pre-Run: 105,243,680,768 bytes free
Post-Run: 105,225,912,320 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptOut

201 — E O F — 2009-04-06 17:07:33


—————————

Currently everything (AVG, Webroot, Windows Firewall) is still disabled, so I'm not seeing any of the symptoms at the moment.
Post #7 last edited
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:11:26 PM, on 4/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Wizet\MapleStory\npkcmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" /r
O4 - HKLM\..\Run: [P17Helper] "Rundll32" P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] "C:\WINDOWS\UpdReg.EXE"
O4 - HKLM\..\Run: [BJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] "KHALMNPR.EXE"
O4 - HKLM\..\Run: [DLBUCATS] "rundll32" C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKUS\S-1-5-18\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4A116A80-85B6-4299-A018-A717FD7AC66A} (AXIDMDCP Class) - http://m1.cdn.gaiaonline.com/plugins/IDMFlash.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1151674758187
O16 - DPF: {7606693A-C18D-4567-AF85-6194FF70761E} - http://app.gomtv.com/gom/GomWeb.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://filelodge.bolt.com/ImageUploader3.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Program Files\Wizet\MapleStory\npkcmsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

–
End of file - 8690 bytes


——————————

Again, much thanks. After turning things back on, everything seems to be in working order. I've gotten no alerts from Webroot yet, and hopefully it stays that way.

Edit: As I submitted the post Webroot gave me another alert >.< Could this possibly be something to do with the program, or are we likely still missing the cause?
Post #8
We'll see if it pops up any alerts when we're finished.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - HKLM\..\Run: [UpdReg] "C:\WINDOWS\UpdReg.EXE"
O4 - HKLM\..\Run: [BJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe"

Close ALL windows and browsers except HijackThis and click "Fix checked"


After the above:

Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #9
Unfortunately, yes, alerts are still popping up. This is after following your instructions regarding HijackThis, uninstalling ComboFix, and tweaking my IE settings (Though I almost never use the browser, I prefer Firefox with NoScript for browsing). Upon the re-enabling of Webroot, the alerts once again continue.
Post #11

yes, alerts are still popping up.

What are they?

Example:
[external image: Posted Image]

Things such as this, sites that look fairly obviously like spyware type sites. I wouldn't worry if it were a random occurrence, but this happens literally every few minutes, which is the main concern.
Post #12
1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Dell Support Center.

Next:

Please download HostsXpert from the link below.

http://www.funkytoad.com/download/HostsXpert.zip

Unzip HostsXpert.zip
Open HostsXpert.exe.

you have to click: ''make hosts writable'' in the top right corner, then press the ''restore MS hosts file'' option

Close program when complete.

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #13
Dell Support Center is not present in the Add/Remove Programs list. I seem to remember trying to get rid of it previously. Problem when trying to Restore MS Hosts File, I get the following error (3 attempts): "ERROR: Cannot create file C:\WINDOWS\system32\DRIVERS\ETC\hosts"
Post #14
1. Open Web Root Spysweeper 2. On the left select the "shields" tab 3. On the top, click on the "Network" tab 4. Click the Host File "Shield Options" botton 5. Select all of them and delete
Post #15 last edited
Alright, deleted the host files in Webroot's Shields and restarted. HostXpert still gives me the same error though. Webroot is currently shut down, as is the resident shield from AVG, so neither should be interfering.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI