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Spyware / Malware / Virus Removal

[Resolved] Help please - my daughter'c computer is sick!

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Post #1
I am not very technical - sorry! My daughter seems to have a virus on her computer. She is having random shutting down and starting problems (she has been vague with the details). I ran an Adaware scan, a McAfee Security Scan, downloaded Hijackthis and have included the results to that scan below. Would greatly appreciate your help. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:00:26 PM, on 4/6/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Simplify Media\SimplifyMedia.exe
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\PROGRA~1\mcafee\msc\mcshell.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DpAgent] C:\Program Files\DigitalPersona\Bin\dpagent.exe
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [OA001Cfg.exe] OA001Cfg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [*WerKernelReporting] %SYSTEMROOT%\SYSTEM32\WerFault.exe -k -rq
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Simplify Media] "C:\Program Files\Simplify Media\SimplifyMedia.exe"
O4 - HKCU\..\Run: [] C:\Users\Lindsay\AppData\Local\Temp\fw2o99r3.exe
O4 - HKCU\..\Run: [Windows Resurections] C:\Users\Lindsay\AppData\Local\Temp\fw2o99r3.exe
O4 - HKCU\..\Run: [Diagnostic Manager] C:\Users\Lindsay\AppData\Local\Temp\2632332064.exe
O4 - HKCU\..\Run: [Wvulabokogikewej] rundll32.exe "C:\Windows\Rxipagacuti.dll",e
O4 - HKCU\..\Run: [ISUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - file:///E:/win/setup/iaieplay.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: McAfee Application Installer Cleanup (0030821239043798) (0030821239043798mcinstcleanup) - McAfee, Inc. - C:\Windows\TEMP\003082~1.EXE
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_238116a1\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - C:\Program Files\Fingerprint Sensor\AtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_238116a1\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

–
End of file - 12057 bytes
Post #2
Hi there lets do a quick and dirty fix before I dig deeper

Please download the OTMoveIt3 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Reg
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
""=-
"Windows Resurections"=-
"Diagnostic Manager"=-
"Wvulabokogikewej"=-

:Files
C:\Users\Lindsay\AppData\Local\Temp\fw2o99r3.exe
C:\Users\Lindsay\AppData\Local\Temp\fw2o99r3.exe
C:\Users\Lindsay\AppData\Local\Temp\2632332064.exe
C:\Windows\Rxipagacuti.dll

:Commands
[purity]
[emptytemp]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

THEN

To ensure that I get all the information this log will need to be attached (instructions at the end) if it is to large to attach then upload to Mediafire and post the sharing link.

Download OTScanit2 to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanit folder and double-click on OTScanit.exe to start the program.
  • Check the box that says Scan All Users
  • Check the Radio button for Rootkit check YES
  • Under Additional Scans check the following:
    • File - Lop Check
    • File - Purity Scan
    • Evnt - EventViewer Errors/Warnings (last 10)
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Please attach the log in your next post.

To attach a file, do the following:
  • Click Add Reply
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on [external image: Posted Image] to insert the attachment into your post
Post #3
I can't thank you enough for your help! Here is the log file from OTMoveIt3: ========== REGISTRY ========== Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully. Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Windows Resurections deleted successfully. Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Diagnostic Manager deleted successfully. Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Wvulabokogikewej deleted successfully. ========== FILES ========== File/Folder C:\Users\Lindsay\AppData\Local\Temp\fw2o99r3.exe not found. File/Folder C:\Users\Lindsay\AppData\Local\Temp\fw2o99r3.exe not found. File/Folder C:\Users\Lindsay\AppData\Local\Temp\2632332064.exe not found. File/Folder C:\Windows\Rxipagacuti.dll not found. ========== COMMANDS ========== File delete failed. C:\Users\Lindsay\AppData\Local\Temp\Low\~DFBDB2.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Internet Explorer cache folder emptied. File delete failed. C:\Windows\temp\mcafee_ND0a7jI2dCOs7EW scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcmsc_E7AYGwdVbDh655z scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcmsc_ghRzgL65UzOV2ir scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcmsc_NoAidULBlhs8aOt scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_RCcDzQOAoqe2fXS scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_ScnMkRVGTh9WGtq scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_smZflGQX9GvpR5y scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_SWfWfGcur89yLK9 scheduled to be deleted on reboot. Windows Temp folder emptied. FireFox cache emptied. Temp folders emptied. OTMoveIt3 by OldTimer - Version 1.0.10.0 log created on 04062009_204145 Files moved on Reboot… C:\Users\Lindsay\AppData\Local\Temp\Low\~DFBDB2.tmp moved successfully. File C:\Windows\temp\mcafee_ND0a7jI2dCOs7EW not found! File C:\Windows\temp\mcmsc_E7AYGwdVbDh655z not found! File C:\Windows\temp\mcmsc_ghRzgL65UzOV2ir not found! File C:\Windows\temp\mcmsc_NoAidULBlhs8aOt not found! File C:\Windows\temp\sqlite_RCcDzQOAoqe2fXS not found! File C:\Windows\temp\sqlite_ScnMkRVGTh9WGtq not found! File C:\Windows\temp\sqlite_smZflGQX9GvpR5y not found! File C:\Windows\temp\sqlite_SWfWfGcur89yLK9 not found! I will run the OTScanit2 next and post it as well. Thank you again!
Post #5
A few more miscreants to kill and then a sweep for orphans - could you let me know how the computer is running on completion

Start OTScanit. Copy/Paste the information in the quotebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Files/Folders - Created Within 30 Days]
NY -> 65924.exe -> %SystemRoot%\65924.exe
NY -> update1i.exe -> %SystemRoot%\update1i.exe
NY -> sdtr.sys -> %SystemRoot%\System\sdtr.sys
[Files/Folders - Modified Within 30 Days]
NY -> 65924.exe -> %SystemRoot%\65924.exe
NY -> update1i.exe -> %SystemRoot%\update1i.exe
NY -> sdtr.sys -> %SystemRoot%\System\sdtr.sys
[Files/Folders - Unicode - All]
NY -> ?Internet Explorer.lnk -> C:\Users\Lindsay\Desktop\‌Internet Explorer.lnk
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here.

I will review the information when it comes back in.

THEN

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.
Post #6
Here is the log file that was produced after I ran the OTScanit fix: Process Explorer.EXE killed successfully! [Files/Folders - Created Within 30 Days] C:\Windows\65924.exe moved successfully. C:\Windows\update1i.exe moved successfully. C:\Windows\System\sdtr.sys moved successfully. [Files/Folders - Modified Within 30 Days] File C:\Windows\65924.exe not found! File C:\Windows\update1i.exe not found! File C:\Windows\System\sdtr.sys not found! [Files/Folders - Unicode - All] C:\Users\Lindsay\Desktop\‌Internet Explorer.lnk moved successfully. [Empty Temp Folders] File delete failed. C:\Users\Lindsay\AppData\Local\Temp\Low\~DFD6E6.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Internet Explorer cache folder emptied. File delete failed. C:\Windows\temp\mcafee_FGwQjytUOIX0MCs scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcmsc_6qk9iYdfl9gy2aI scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcmsc_bXIXscsG5cwumAC scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcmsc_tpFtsI96dLO59pu scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_CGz2mO3BYHAfBep scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_DnDpLiFU49mBxYD scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_GBpZqGiXzgVZ9Ae scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_k8SJtTv8hG3miKN scheduled to be deleted on reboot. Windows Temp folder emptied. FireFox cache emptied. RecycleBin -> emptied. Explorer started successfully < End of fix log > OTScanIt2 by OldTimer - Version 1.0.12.1 fix logfile created on 04072009_153513 Files moved on Reboot… C:\Users\Lindsay\AppData\Local\Temp\Low\~DFD6E6.tmp moved successfully. File C:\Windows\temp\mcafee_FGwQjytUOIX0MCs not found! File C:\Windows\temp\mcmsc_6qk9iYdfl9gy2aI not found! File C:\Windows\temp\mcmsc_bXIXscsG5cwumAC not found! File C:\Windows\temp\mcmsc_tpFtsI96dLO59pu not found! File C:\Windows\temp\sqlite_CGz2mO3BYHAfBep not found! File C:\Windows\temp\sqlite_DnDpLiFU49mBxYD not found! File C:\Windows\temp\sqlite_GBpZqGiXzgVZ9Ae not found! File C:\Windows\temp\sqlite_k8SJtTv8hG3miKN not found! Registry entries deleted on Reboot… I will post the information from the Malwarebytes Scan in another message. Thank you!
Post #7
Here is the log file from the Malwarebytes scan: Malwarebytes' Anti-Malware 1.36 Database version: 1949 Windows 6.0.6001 Service Pack 1 4/7/2009 3:49:07 PM mbam-log-2009-04-07 (15-49-07).txt Scan type: Quick Scan Objects scanned: 62732 Time elapsed: 4 minute(s), 7 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 4 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Thank you again for taking your time to assist me in this problem. I will reply again with how the computer is working. Take care!
Post #8
Once we have determined your computer is OK I will remove my bits and bobs and secure you, let me know how it is running :thumbup:
Post #9
I know I keep repeating myself… but I truly appreciate your help. Seems like everything is running smoothly now. Have a great day!
Post #10
Now the best part of the day —– Your log now appears clean :thumbup:

A good workman always cleans up after himself so..Run OTscanit and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

[external image: Posted Image] Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:
  • Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")

VISTA
To manually create a new Restore Point
  • Go to Control Panel and select System and Maintenance
  • Select System
  • On the left select Advance System Settings and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • Go back to the System and Maintenance page
  • Select Performance Information and Tools
  • On the left select Open Disk Cleanup
  • Select Files from all users and accept the warning if you get one
  • In the drop down box select your main drive i.e. C
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
You are now done

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SuperAntispyware Run weekly to keep your system clean
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :wavey:
Post #11
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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